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Staybridge Suites London-Stratford City

#47 of 1,049 Hotels in London
Certificate of Excellence
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10B Chestnut Plaza | Westfield-Stratford City, London E20 1GL, England
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Staybridge Suites London-Stratford City
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Staybridge Suites London-Stratford City
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691 reviews from our community

Traveler rating
    522
    133
    31
    5
    0
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129
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Adelaide, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We arrived late on a Sunday & had lots of luggage-initial response from concierge & reception was poor as got the run around of how to get luggage to the hotel. The hotel/apartments are located inside the Westfield Complex which meant the taxi couldn't drop us at the door. My husband had to wait about 200 metres down the mall... More 

Was this review helpful? Yes 2
StayGM, Director of Operations at Staybridge Suites London-Stratford City, responded to this review

Dear Teresa M Thank you for your review. Our team work tirelessly to ensure that each individual guest’s expectations are not only met but surpassed. Once again, please accept my sincerest apologies for the poor arrival experience. Yes, being in the middle of Europe’s largest shopping mall, our drop off point is 200meters from the entrance. Juliene on the concierge... More 

Dublin
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed for a week, in two different rooms (by choice). Everything was great- tasty & well-stocked breakfast; comfy, clean and quiet rooms; fantastic shower head. Unfortunate occurrences during our stay were a fire alarm going off at 1.30am one nights (down then up nine flights of stairs to evacuate the building) and the wifi intermittently going down (staff instructed... More 

Was this review helpful? Yes 1
Cheshire
Top Contributor
76 reviews 76 reviews
33 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here 1 night for business which was in the area. I found the hotel hard to find initially as I didn't know the area but after a phone call found in within the shopping mall. I was impressed with the location, great for the park, ideal for shopping and eating too. The hotel itself was excellent. I wasn't... More 

Was this review helpful? Yes 1
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My family spent 8 nights in this hotel. Very nice staff, friendly and helpful. Laundry and fitness room for free. Kitchen inside the room allowed to save money and is very helpful for families with small children. Social nights from Tuesday to Thursday, good drinks and food. The best 8 nights stay ever!

Was this review helpful? Yes 2
Norwich, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

As a regular guest it was great to see the Team making an effort to celebrate St George's day. Flags around the gathering area and then of course Debbie. She came up trumps again with typical English nosh for the managers social event. Great pies, chips,peas and gravy. Nothing more English than that lot. Yet again Debbie your tireless efforts... More 

Was this review helpful? Yes 1
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Due to my long work assignment in London, I am in this hotel from last one year. It feels like home. I never ever had any issues related to any thing. Whole staff of this Hotel is nice . I will recommended to everybody check this first before going anywhere.

Was this review helpful? Yes 1
Leeds, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My wife and I visit London on regular occasions, and this has become our favorite hotel. We have stayed here a few times now and always have a great time. The rooms are spacious and the beds are so comfortable. The kitchenette is an added bonus. We have had a couple of issues in the past that were sorted out... More 

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Senior Contributor
42 reviews 42 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This hotel is located in Stratford on the central line. Just above the new mall and the olimpic park. about 20 minutes from the center of the city. If you plan to swim a lot and do some shopping it's the perfect place for you. The central line will get you to Oxford circus or change at Holborn to the... More 

Was this review helpful? Yes
StayGM, Director of Operations at Staybridge Suites London-Stratford City, responded to this review

Dear Assafunger, Thank you for taking the time to share your Staybridge Experience with us. The team are all exceptionally proud of their hotel and work very hard to ensure that all of our guests enjoy their time with us and try to ensure that each guest leaves happy. We are obviously delighted to note that you found our room... More 

Shropshire, UK
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed here a few times and it's always great, probably one of my favourite hotels in the UK. The lobby on the twelfth floor is always impressive, and the staff are always great. Rooms are big and have a great vibe, had a one bedroom suite this time which was perfect for my marathon prep. Breakfast is great, with... More 

Was this review helpful? Yes 1
Contributor
16 reviews 16 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked this hotel as part of weekend in London to surprise my partner for his 30th Birthday. From start to finish the whole experience was fantastic - it couldn't have been better. Before my stay I emailed to ask if staff could decorate our room on our first evening whilst we went out. I received a very quick and... More 

Was this review helpful? Yes 3
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