The only good thing one can say about this hotel is the location. It is close to restaurants and tube. The staff is friendly...but more friendly in a way to avoid complaints. They will sit behind the reception counter, hear what you have to say, write something down and NOT do anything about it. For example: I was given a... More

My room was literally the size of a broom closet. Reception very unhelpful. Lift very slow & old. Struggled to find the hotel in the first place. Bed small, sunken in and hard. Blanket looked like a dog blanket & I was there in winter so I was very cold. On the upside the bathroom was clean & the water... More

I've just returned from a 3 night stay with 2 friends, the reasons we went for this hotel being the price and the fact that the 3 of us could share a room. On the plus side our room and the hotel were clean, it was conveniently close to the tube (Bayswater and Queensway were close by) & local facilities,... More

My partner and I booked this hotel purely based on price and general location. It cost us £105 for 3 nights booking really late, was very good (though if we had chosen to stay another night it would have been over £100 per night). We werent expecting too much for the price but would not have paid more. There are... More

I recently booked a trip for me and my family to do some sightseeing in London. Due to unforseeable circumstances, however, I was unable to keep to the committed date of the 26th of April. I knew that this was a good price received for the room, booked in early February 2013, and I was also aware that there was... More

Never in my life have I experienced a hotel as bad as this, it is a doss house! There were three of us (All Adults) expected to sleep in a broom cupboard. There was no bedside table, so we had to use a dirty upturned wastepaper bin to put our bottle water on!! No headboards,so we would have to put... More

Stay there only if you have good sense of humor. Everything about that hotel was so bad that we were laughing everytime we entered in our room))we choose it just for price but in fact we found later better hotel which cost the same.

As recent as last week 3rd january 2013 I've been travelling for some 20years staying in varying styles of accommodation, this hotel wins all awards(not)!!! Bad attitude at the reception, rooms are small( this I can handle) but dirty and nothing works. Phone in room but doesn't work, tv has no remote, shower ( you could p--- faster) and temp... More

Month ago we stayed at the hotel. First experience was terrible. It was probably the smallest hotel room in the world. We could barely open luggage - it is not joke. Beds evoke military bed, filthy carpet, scratched furniture...really disgusting. I wanted to move to another room and receptionist satisfied. The next room looked like better. It was little bit... More