We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Point West Apartments by Crown Lawn

Hotel website
116 Cromwell Road, London SW7 4XB, England
Book on
TripAdvisor
Trusted partner. We work with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Point West Apartments by Crown Lawn
View Map
Add Photo Write a Review

78 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I recently stayed in a one bedroom apart,net for a week after having stayed in a two bedroom apartment with friends a couple of years ago. Although this building doesn't have the external charm of neighbouring properties, internally it has everything you could possibly want. We had an issue with the induction stove and a maintenance guy... More 

Helpful?
Thank Tania P
PW1_London, Manager at Point West Apartments by Crown Lawn, responded to this review

Thank you so much for your positive feedback regrading your stay with us recently in South Kensington. We are delighted that you enjoyed your stay and we very much look forward to welcoming you again in the future. Jayne. More 

Happyville
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed October 25, 2015

The two-bedroom apartment we (2 adults, 2 toddlers) stayed at was large, with fully equipped kitchen, albeit with a somewhat dated decor throughout, but comfortable enough. Very conveniently located near a large Sainsburys, good local restaurants, and Gloucester Road tube station on the district/circle and piccadilly lines. There is the intermittent muffled rumble of an underground train passing by but... More 

Helpful?
1 Thank wanderinganancy
PW1_London, Manager at Point West Apartments by Crown Lawn, responded to this review

Dear Guest, Thanks very much for your comments that are highly appreciated. Our team will always try to make our guest's stay as enjoyable as possible subject to apartment availability and any other especial requests that our guests might have. We are constantly monitoring the standard of our apartments and your feedback is very valuable to us. We are looking... More 

Danville, Virginia
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 21, 2015

We have stayed at Point West on Cromwell road in SW7 annually for about the past 10 years. It is a high rise apartment complex located very close to a tube station, Gloucester road and Bus #74 stops right in front. There is a wonderful, large Sainsbury in the first level which will meet all your grocery needs and a... More 

Helpful?
Thank CMDA
PW1_London, Guest Relations Manager at Point West Apartments by Crown Lawn, responded to this review

Dear Guest, We are very pleased to hear that you had a satisfactory stay at Point West Apartments. We would like to thank you for your feedback that will hopefully be of assistance for another guests thinking of staying with us in the near future. We are looking forward to welcoming you soon. More 

Kuala Lumpur
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 21, 2015

I was with my family, two adults and two kids in a two bedroom apartment. The location was fantastic. Sainsburys was just right beside the apartment. Gloucester Road tube station was a few minutes' walk away. The apartment was clean and a good size, we were there for more than a week and the housekeeping came once to clean our... More 

Helpful?
1 Thank PCTKL
PW1_London, General Manager at Point West Apartments by Crown Lawn, responded to this review

Dear Sir/Madam, Thanks very much for your feedback which is highly appreciated. We are glad to hear that your stay was satisfactory and that the accommodation and service provided met your expectations. We are looking forward to welcoming you in the near future. More 

Greenville, SC
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed April 14, 2015

We rented multiple units for a large family trip. It was perfectly appointed for my family. It was convenient to the Tube station and in a nice area that felt safe. There is a grocery store next door as well. It is Europe, so the kitchen and bathrooms were small but we had laundry (a combo washer and dryer that... More 

Helpful?
1 Thank 5tigerZs
PW1_London, Guest Relations Manager at Point West Apartments by Crown Lawn, responded to this review

Dear Guest, Thank you so much for your feedback on your recent stay with us. We are delighted that you enjoyed your stay and very much look forward to welcoming you again in the future. More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 28, 2015 via mobile

Such fantastic staff here expect Rebeca who was my point of contact. She went out of her way to insure our stay was wonderful and it has been great! Perfect rooms with views of the London sky line. Very clean apartment. Great beds. Location is perfect with everything you need close by. This is our fourth time here and will... More 

Helpful?
Thank Paul H
PW1_London, Guest Relations Manager at Point West Apartments by Crown Lawn, responded to this review

Dear Paul, Thanks very much for your review in regards to your latest stay at our apartments. We are glad to hear that you had a pleasant stay and that your accommodation meet your expectations. Our team will always aim to improve and make sure that our guests can have the best possible experience while staying at our apartments. We... More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed December 9, 2014

I traveled here with my girlfriend and her family (6 of us altogether). On arrival there was a bit of confusion as i booked with booking.com and we was all looking for a place called My Apartments not knowing the place is actually called Point West. It does not state anywhere whilst booking that the place is called Point West... More 

Helpful?
1 Thank Samuelsharp
PW1_London, General Manager at Point West Apartments by Crown Lawn, responded to this review

Dear Sir/Madam, Thanks very much for this review, however, according to our records, the reservation was not made through our company Crownlawn but through another provider. Please contact your provider so the review can be submitted for the right company. Best Regards, Crownlawn Apartments More 

Sydney, Australia
2 reviews
5 of 5 stars Reviewed September 23, 2014

Our family of 5 stayed in a 2-bedroom apartment in July this year. This was our third stay since 2004 (each stay in a different apartment within the block). Service had improved hugely with a dedicated 24 hour phone number for housekeeping. As with the other apartments we'd stayed in, this one was extremely spacious, in good condition, and we... More 

Helpful?
Thank jeanlola
PW1_London, Manager at Point West Apartments by Crown Lawn, responded to this review

Dear Jeanlola, Thanks very much for your feedback which is highly appreciated. We are delighted to hear that you had a pleasant stay at our apartments and that your stay was satisfactory. It is through feedback like yours that we are able to improve our services constantly on behalf of our guests. We are looking forward to welcoming you in... More 

Sydney, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed September 17, 2014

Point West is in a very good location to visit and travel in London, but compared to other serviced apartments it's not really up to standard We are in a 2 bedroom apartment, which is quite large with good closet space, but after being here for seven days had to request that the apartment was serviced (told that happens on... More 

Helpful?
Thank Elaine M
PW1_London, General Manager at Point West Apartments by Crown Lawn, responded to this review

Dear Guest, Thanks very much for your feedback. We are sorry to hear that your stay was not up to your expectations. We always try to accommodate our guest in the best possible accommodation to make sure that the stay is as comfortable as possible even if this means to upgrade to a different apartment which we are always happy... More 

Bangkok
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed July 30, 2014

Despite having paid the deposit for well over 4 months in advance, we were told 3 days before our arrival date that the Point West apartment that we booked was no longer available and we simply had to move to an apartment in Mayfair instead. It was either take it or leave it. With only limited time available before our... More 

Helpful?
1 Thank VNC11
Angela W, Manager at Point West Apartments by Crown Lawn, responded to this review

Dear Client, Thank you for your review and we were also disappointed that we had to re allocate you to our sister property in Mayfair. However as per our terms and conditions we do state that if we cannot accommodate a guest for any reason we will offer you an upgrade which as you can appreciate the area of Mayfair... More 

Travelers are raving about these London hotels

Questions? Get answers from hotel staff and past guests. Ask a question

36 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (13)
Viewed
View from room (1)
Viewed
Dining (1)
Viewed
Room/suite (1)
Viewed
0:49
Videos (1)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Bathroom (3)
Viewed
Room/suite (12)
Viewed
Dining (3)
Viewed
View from room (1)
Viewed
Hotel & grounds (1)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these London hotels
South Kensington
The Nadler Kensington
The Nadler Kensington
#65 of 1,058 in London
4.5 of 5 stars 3,035 reviews
South Kensington
The Park City Grand Plaza Kensington Hotel
South Kensington
Fraser Suites Queens Gate
Fraser Suites Queens Gate
#367 of 1,058 in London
4.0 of 5 stars 384 reviews
Show Prices
Show Prices
Show Prices
South Kensington
Park Grand London Kensington
South Kensington
Rydges Kensington London
Rydges Kensington London
#393 of 1,058 in London
4.0 of 5 stars 843 reviews
South Kensington
Citadines South Kensington
Citadines South Kensington
#272 of 1,058 in London
4.0 of 5 stars 507 reviews
Show Prices
Show Prices
Show Prices

Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay