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All 624 London accommodations

Point West Apartments by Crown Lawn

4.0 of 5 Condominium   |   116 Cromwell Road, London SW7 4XB, England (Kensington and Hyde Park)
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Point West Apartments by Crown Lawn
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Ranked #270 of 624 Specialty Lodging in London
A recent review
3 of 5 stars reviewed 6 days ago
Elaine M Sydney, Australia
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69 reviews from our community

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14
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sydney, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Point West is in a very good location to visit and travel in London, but compared to other serviced apartments it's not really up to standard We are in a 2 bedroom apartment, which is quite large with good closet space, but after being here for seven days had to request that the apartment was serviced (told that happens on... More

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Bangkok
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed July 30, 2014

Despite having paid the deposit for well over 4 months in advance, we were told 3 days before our arrival date that the Point West apartment that we booked was no longer available and we simply had to move to an apartment in Mayfair instead. It was either take it or leave it. With only limited time available before our... More

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Angela W, Manager at Point West Apartments by Crown Lawn, responded to this review

Dear Client, Thank you for your review and we were also disappointed that we had to re allocate you to our sister property in Mayfair. However as per our terms and conditions we do state that if we cannot accommodate a guest for any reason we will offer you an upgrade which as you can appreciate the area of Mayfair... More

Singapore
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 17, 2014 via mobile

Our family of four stayed there for a week in the summer. The good Location - Very close to two tube stations and right next to the supermarket, Sainsbury. Apartment size - We had a two bedroom apartment with one bed and bath on the lower level and another bed, bath, kitchen and living area on the upper level. There... More

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Angela W, Manager at Point West Apartments by Crown Lawn, responded to this review

Thank you so much for your review, we're delighted that you enjoyed your stay. Housekeeping is provided on a weekly basis as per our terms and conditions however we will certainly look at the housekeeping service provided prior to your stay. More

Perth, Western Australia
Top Contributor
98 reviews 98 reviews
20 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed July 16, 2014

We stayed a week on the seventh floor and had mixed feelings about the apartment. First the good points: * Very spacious for London, the bedrooms are not huge, and the second bedroom's wardrobe is taken up with the hot water tank, however the lounge, dining and kitchen areas are very large and roomy. Perfect for a family of four... More

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Angela W, Manager at Point West Apartments by Crown Lawn, responded to this review

Dear Client, Thank you so much for your feedback. More

Tokyo, Japan
1 review
4 of 5 stars Reviewed June 5, 2014

My husband and I stayed at Point West Apartment Hotel during 21 May to 2 June 2014. Last May, we stayed there and we really enjoyed. So we booked again this year. Room is nice and clean, location is the best, many transport access, and 3 local supermarkets (Sainsbury's is just next door, Waitorose is just next to tube station,... More

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Angela W, Manager at Point West Apartments by Crown Lawn, responded to this review

Dear Client, Thank you for your feedback, we 're delighted that you enjoy your stay we will take your points into consideration. More

Southampton, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 14, 2014

Stayed in a very comfortable 2 bedroom apartment. Husband was doing the London Marathon so we booked for 3 nights. Apartment was very spacious and well equipped. Very close to the underground and Sainsburys right outside. We had no issues with the reception staff. We also called 20 mins before we arrived and Phillipe greeted us with our keys. Very... More

Was this review helpful? Yes 1
Angela W, Manager at Point West Apartments by Crown Lawn, responded to this review

Dear Guest, Thank you for your feedback on your stay with us at Point West. We're delighted that you enjoyed your time. More

Senior Contributor
21 reviews 21 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 14, 2014 via mobile

I had the pleasure of staying here and i must say that, for those of us that are self sufficient, there is no issue with whether the front desk staff are helpful or not. The apartment is HUGE, i mean really roomy, the kitchen is very well equipped and the bedroom is spacious and comfortable. Gloucester Road tube station is... More

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Angela W, Manager at Point West Apartments by Crown Lawn, responded to this review

Thanks so much for your feedback, we're happy that you enjoyed your stay with us. More

Hong Kong, China
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed January 15, 2014

The worst experience I had ever!!! I stayed there with my boyfriend and a friend in two bedrooms apartment. One day, my boyfriend went out first for work, so I went out afterwards. I left the room keys in the reception and tell the receptionist that is for my bf (of cos, I mentioned his name) in case he come... More

Was this review helpful? Yes 7
Angela W, Manager at Point West Apartments by Crown Lawn, responded to this review

Dear client, Thank you for your feedback for your stay with us in January. As advised in your check in instructions that includes all of our contact numbers the main reception staff in the building are not employed by Crown Lawn and any assistance will not be given. A key handed in at reception will simply be handed back to... More

London, United Kingdom
Top Contributor
106 reviews 106 reviews
93 hotel reviews
117 helpful votes 117 helpful votes
3 of 5 stars Reviewed October 4, 2013

Firstly the good points. The apartment was very spacious, Balcony, living room with flat screen tv, leather sofa etc. fully equipped kitchen, superbly designed bedroom and lots of storage. It is really a home away from home, the apartment was very large, bigger than expected and for the price it is a great deal. Decor and finishings make you feel... More

Was this review helpful? Yes 7
Angela W, Manager at Point West Apartments by Crown Lawn, responded to this review

Dear Guest, Thank you so much for your feedback on your stay with us. As stated in your check in instructions the main front desk staff are not employed by ourselves and any assistance will not be given. We do have a duty manager in the building to offer any assistance during your stay. I apologise that you had this... More

Greenville, South Carolina
Contributor
11 reviews 11 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 20, 2013

Recently, my wife and I embarked on our 10th anniversary vacation of a lifetime. First stop, London. Traditional hotel rooms in great locations in London can be extremely pricey. When one visits London, let's face it, there is not much time spent in the hotel room when there is so much to do and see in one of the greatest... More

Was this review helpful? Yes 3
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Additional Information about Point West Apartments by Crown Lawn

Address: 116 Cromwell Road, London SW7 4XB, England
Phone Number:
Location: United Kingdom > England > London > Kensington and Hyde Park
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Point West Apartments by Crown Lawn 4*
Number of rooms: 40
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Also Known As:
Point West Apartments By Crown Lawn Hotel London
Point West Apartments By Crown Lawn London, England

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