We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Lily London - Kensington/Earl's Court

23-33 Lillie Road, London SW6 1UG, England
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Hotel Lily London - Kensington/Earl's Court
Professional photos View all
Browse nearby
Hotel Lily London - Kensington/Earl's Court
Write a Review

560 reviews from our community

Traveler rating
    14
    71
    126
    107
    242
See reviews for
80
130
51
97
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (560)
  • Mar-May only
    (135)
  • Jun-Aug only
    (138)
  • Sep-Nov only
    (171)
  • Dec-Feb only
    (116)
All months
There are newer reviews for Hotel Lily London - Kensington/Earl's Court
See the most recent reviews
Yorkshire
Top Contributor
130 reviews 130 reviews
33 hotel reviews
83 helpful votes 83 helpful votes
2 of 5 stars Reviewed May 8, 2011

We arrived quite late on a Friday night into a pleasant foyer and were directed to our room. On the fourth floor (lift stops on the third!) a family room containing four single beds. None of which looked particularly clean, or were particularly comfortable. The only time I have ever seen a double glazed window fail to fit it's frame!... More 

Was this review helpful? Yes
lilylondonEC, Manager at Hotel Lily London - Kensington/Earl's Court, responded to this review

Dear Onyerbikeyork, thank your for your comments and I am sorry that you were disappointed with the offering here at Hotel Lily. We have just finished our reception and lobby area and are about to start on our restaurant and bar, once we have completed this we will look at decorating our bedroom product. All linen provided is clean and... More 

Dublin, Ireland
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 3, 2011

On arriving at this Hotel, the reception was nice enough. We were given the keys to our room, when we entered the room the smell of GAS hit us straight away, so we went back to reception, and were given another room, when we entered here there were 2 MEN in the bed, i was getting really upset as even... More 

Was this review helpful? Yes 2
Warks
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed April 11, 2011

To say that I was apprehensive was a bit of an understatement, I had read the reviews and was filled with all manner of dread. This hotel was one that was sort of chosen for us, it was part of a theatre package through Superbreaks and from what my friend said was the lesser of two evils. Anyway, we arrived... More 

Was this review helpful? Yes 1
Crewe, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed April 7, 2011

First impressions are good from reception.......then it goes down hill.....we stayed in a triple room...all 3 single beds were about an inch apart......wallpaper peeling off walls curtains hanging off.....tv was a 14in CRT with the aerial on top of the TV, so if you moved in the room picture went fuzzy...... Bathroom......water drizzled out of mixer tap, both hot and... More 

Was this review helpful? Yes
Cardiff, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 28, 2011

The lobby is very clean, well presented and welcoming... but thats all that's good that I can say about this hotel. The room was small, cramped and uncomfortable. We had no hot water! Breakfast was included in the cost of our room, but would recommend you find a cafe. I'm glad we were only there for one night and were... More 

Was this review helpful? Yes
West Bromwich, United Kingdom
1 review
1 of 5 stars Reviewed March 26, 2011

Having recently stayed at Hotel Lily it was such a disappointment the rooms were dirty ,there was blood on the sheets of one of the beds in one of our rooms.In the other room there was a hole in the bath so the shower could not be used.The glasses had stains on them when we asked for clean ones we... More 

Was this review helpful? Yes
Eaton, Colorado
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 25, 2011

Stayed here for 1 night with friends last week. The lobby looks deceptively nice and as soon as you set foot into the tiny elevator its all downhill from there. The rooms were tiny, TV in the room was broken, there was graffiti in the shower, and the staff weren't friendly. About the only plus would be the location. Short... More 

Was this review helpful? Yes
Dundee, United Kingdom
2 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 9, 2011

upon arriving we were greeted very positively in an extremely friendly and courteous manner. Check in was quick which was what was wanted after travelling all day and just wanting to get settled in the room. The room itself was adequate with good standard of hygeine and privacy, with clean towels, soap and bedding. A nice and warm room that... More 

Was this review helpful? Yes 8
Fredericia, Denmark
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 7, 2011

We stayed at Hotel Lily for 3 nights in early March 2011. The worst part was the constant wind coming in from the window. The draft kept the room bone-chilling cold during our entire stay, despite the radiator being on full power. We felt cold all the time. We asked about this in the reception and were told they would... More 

Was this review helpful? Yes
Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 17, 2011

I stayed at Hotel Lily as part of a theatre trip with 2 friends and one thing I learnt is that you really do get what you pay for! As we approached the hotel we were somewhat surprised by its exterior but remembering not to judge a book by it's cover and all that, we walked in. We were met... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

206 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (188)
Viewed
View from room (3)
Viewed
Room/suite (54)
Viewed
Bathroom (33)
Viewed
Dining (8)
Viewed
Hotel & grounds (18)
Viewed
Other (72)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Hotel & grounds (7)
Viewed
Bathroom (2)
Viewed
Room/suite (5)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question