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Hotel Lily London - Kensington/Earl's Court

23-33 Lillie Road, London SW6 1UG, England
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Hotel Lily London - Kensington/Earl's Court
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Hotel Lily London - Kensington/Earl's Court
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571 reviews from our community

Traveler rating
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    73
    128
    109
    247
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Contributor
16 reviews 16 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed today NEW

Even for a budget hotel this place is poor. The evening staff were unfriendly and unhelpful. The room and bathroom were tiny. The bed was right up against one wall. The breakfast was unappealing and served in a basement restaurant that was full of dark and broken furniture. The common areas looked cluttered with deliveries, cleaning materials and an ironing... More 

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wigan
Contributor
11 reviews 11 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We stayed here for 1 night only thankfully. I booked 3 rooms upon booking i requested a travel cot in 1 room. At no point prior to arrival was i informed that they dont do travel cots??? However i was harresssed for payment when it states on booking.com website payment will be taken on checkin date. The check in -... More 

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Travelers are raving about these London hotels

Barcelona, Spain
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

This hotel had a lot of disadvanges.First the bathroom was absolutely inconvinient.The curtains of the room were dirty.They gave us one towel for every use and they were two tiny soaps which they never replace.The quality of sleep was all right and the situation also close to ametro station and where the easy bus stops.

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Penzance, United Kingdom
1 review
1 of 5 stars Reviewed 4 days ago NEW

On first entering the hotel it looked great, but when we got to our room it left a bad taste in my mouth!! The lift to the third floor had a gap in the wall which was packed out with cardboard!!! A fire hazard no less! Room was badly in need of decorating...walls were dirty and scuffed and chunks gouged... More 

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Colchester, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed for one night. Double room small but really clean and staff were polite and friendly. Enjoyed the simple, freshly cooked breakfast - much better than a buffet style and waiter was very polite . Excellent value for a budget hotel . One tip- don't forget to bring a hairdryer with you if you need to use one.

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Swindon, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed at the Lily from 12 to 15th May during my in-laws first ever visit to London from Switzerland. It is by far the worst hotel we have ever known. The rooms are very small and are not very clean. They only serve breakfast which is really inedible and should be avoided at all costs. At the end of... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The reception kept our bag at the front of the desk all day, so anyone could have taken it. ! The roowas dirty and the shower was so mouldy we didn't dare go in it. The kettle was pat tested in 2009! As the upkeep of basic hygene was so bad, we decided not to chance the included breakfast!! £130... More 

Was this review helpful? Yes 1
Newcastle-under-Lyme, United Kingdom
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Where do I start? Arrived and wasnt let into the carpark until I had physically gone into reception, and then was asked to pay upfront for it and they had already taken a charge for the room off my credit card! Once into the hotel it was very disappointing....tired, dated, dirty (dont let the "refurbished rooms" claim fool you) the... More 

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Christchurch, New Zealand
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Hotel Lily is not a five star hotel but then it does not claim to be. The staff are friendly in their own way (English, not gushy and over the top) and very helpful. The restaurant staff will remember your breakfast preferences if you stay for a few nights which is nice. The rooms are basic but clean and... More 

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Dendermonde, Belgium
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The hotel has a good location if you want to visit an event at Earls Court. Close to the tubes and it has parking. But the welcome was not nice. People are not friendly. Breakfast is only till 9.15 and if you arrive 9.20 there is nothing anymore and you even can't go to have a look. Room is not... More 

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Amenities