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Hotel Lily London - Kensington/Earl's Court

23-33 Lillie Road, London SW6 1UG, England
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Hotel Lily London - Kensington\/Earl\\
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664 Reviews from our TripAdvisor Community

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Cambridge, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I wasn't expecting much for the price I paid (and even less on the basis of the reviews), but nevertheless I found this hotel to be unacceptable. In fact, I ended up leaving and going to stay elsewhere. There was a pungent smell of fresh cigarette smoke throughout the hotel. The reception area was perfectly acceptable, if a little sparse,... More 

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2 Thank Tom B
Winchester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Worst hotel I've ever stayed in!!! Filthy carpets, mattress had a urine stain and no mattress protector, yellow pillow and thread bear pillow case, shower curtain scummy and stained, window doesn't close, lights don't work properly, toilet seat marked and worn, no toiletries, and its just disgusting we don't even want to wash. Having to sleep on top of the... More 

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1 Thank Penitha

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Chesterfield, United Kingdom
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Safe to say I have never been to such a awful hotel there was a curly toenail on our bedroom floor stains all up the wall skirting boards pubes on the soap !!!! Rancid wouldn't let my dog sleep in there. And a dirty towel on the floor don't waste your money

Helpful?
Thank yasminjack1995
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We weren't expecting much for the price we paid and after looking at the reviews but it was fine. Small rooms but had what you need, comfy clean bed, bath shower, dresser, closet etc. The room was hot but the windows open. Breakfast was nice.. lovely lady serving. Right near West Brompton tube which was handy for travelling to hammersmith... More 

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Thank Ngdstygc
Bangor, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 2, 2016 via mobile

My boyfriend and I stayed in Hotel Lily over new year period! I wasn't expecting to much for the price we paid but I have no complaints! Free breakfast was delicious, the staff were constantly asking if we wanted more tea/coffee and toast etcc.. Don't get me wrong it's small but I knew that when I booked it! The staff... More 

Helpful?
2 Thank melissssaamil
frequentfryer
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed December 15, 2015 via mobile

We stayed here because it was very near our son and reasonably priced for London. We requested a refurbished room after reading the other reviews, and was told that all the rooms had been refurbished. Based on this we made a booking for t three nights. However when we arrived we quickly realised that the bathroom had not been refurb'ed.... More 

Helpful?
Thank frequentfryer
Hassleholm, Sweden
Level Contributor
6 reviews
3 of 5 stars Reviewed December 13, 2015

Our party of six wanted a reasonable priced hotel within comfortable reach of a major underground-station. We got what we looked for. The hotel was not fashionable and a bit affected to wear and tear.

Helpful?
Thank Arne F
bolton
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 12, 2015

We used this hotel as it was convenient for our visit to craven cottage for football, hotel is not very fashionable and needs to be cleaned from top to bottom. Not impressed with the 14.00 check in time as we were going to football. Breakfast was from 8am in morning which isn't very helpful if you want a night out,... More 

Helpful?
Thank alexhaldane
Jeddah, Saudi Arabia
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed December 9, 2015

Filthy, unhygienic carpets throughout. Tiny, dirty bedroom. Peeling paint in bedroom. No toiletries in bathroom. And so on and so on. Stay only if you want to sleep and stay outside most of the time. Avoid.

Helpful?
Thank iSabahat
Pacentro, Italy
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed December 7, 2015

Absolutely a nightmare! Dirty, unpolite staff and very rude, noisy and small room! One of the worst experience I ever had. An hostel would be much more comfortable and luxury. Please do not go and avoid it at all times.

Helpful?
Thank Gianna58
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