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Hotel Lily London - Kensington/Earl's Court

2.0 of 5
23-33 Lillie Road, London SW6 1UG, England
Hotel amenities
Hotel Lily London - Kensington/Earl's Court
Ranked #959 of 1,069 hotels in London
2.0 of 5 stars 236 Reviews
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236 reviews from our community

What travelers say about this hotel
  • Orange juice(5)
  • Car park(4)
  • Double room(3)
  • Main road(3)
Traveler rating
    3
    24
    44
    47
    118
Only show reviews for Family (25) | Couples (51) | Business (40)
Date Rating
Edmond, OK
Senior Contributor
24 reviews 24 reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 23, 2012 NEW

I was meeting some friends in London and one of them had made the reservations for us to stay here. Based on the reviews I read on this site I was very concerned. Therefore not having any positive expectations of the property I was pleasantly surprised upon arrival. This is a two star hotel - and it is in Europe,... More

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See 3 more reviews by okgirlscout for London
Norwich, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed May 21, 2012 NEW

Considering this hotel is so advantageously positioned right opposite Earl's Court, you'd think they'd be offering a top notch service. As per other reviews, the posh-looking reception is the best bit about it. I had a significant amount of luggage and asked if there was a luggage trolley I could use. Reception guy said no, and proceeded to do nothing... More

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3 of 5 stars Reviewed May 17, 2012

Stayed here when my company did an exhibition at earls court, brilliant location for the exhibition centre and has parking. The room was clean and warm. The bed was comfy. The room was basic but functional. Only criticisms if I'm being picky were no toiletries in the bathroom and the breakfast wasn't great, but would be happy to stay there... More

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Bournemouth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 9, 2012

I was looking for somewhere cheap and convienent for Earls Court, where I was attending a trade exhibition. Hotel Lily was practically over the road from Earls Court and did the job. The hotel was surprisingly quiet, especially as I discovered the next morning that a whole bunch of foreign students had also been staying there. Breakfast was Ok although... More

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London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 27, 2012

Stayed here on business. Someone else paid so I don't know wh at it cost - but I hope it wasn't much! The whole place looks like it was last decorated in the 70 's with plenty of peeling wood effect vinyl. TV was adequate but £10 deposit required for rem ote control - not worth it because in a... More

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Belfast
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 17, 2012
1
person found this review helpful

Stayed for three nights.Reception best part of hotel. Rooms very poor and cramped. Double bed was tight against one wall! Very cramped. Breakfast consisted of orange juice,fried or scrambled egg, bacon.sausage and beans. (all served cold). No other choice. Hotel advertises a bar and restaurant but these do not exist. Photos on website are not at all representative of the... More

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newcastle
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 9, 2012
2
people found this review helpful

After reading reviews I was in two minds to even go to this hotel, we booked as part of a package deal with theatre tickets. On arrival i was quiet surprised as the hotel looked fine, the reception staff were friendly and helpful answering our questions. As we entered the room we thoroughly examined it before taking our things out... More

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Bournemouth, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 8, 2012
2
people found this review helpful

Dirty, falling apart and shocking customer service... This hotel wouldn't even make it as a hostel. The whole hotel is in poor condition. To start with the men's urinal in the public toilets was flooded. Having checked in you need to use the lifts to get to your room. The lift has missing buttons and requires you to step inside... More

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Bath, UK
Top Contributor
56 reviews 56 reviews
Reviews in 46 cities Reviews in 46 cities
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed April 1, 2012

This is a very downmarket hotel. The only reason to stay there is if you want a bed for a few hours close to Earl's Court exhibition centre. At least my room was clean and there were no bed bugs (unlike one or two others in this area). The TV was from another age. But the shower worked. Breakfast is... More

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Batam, Indonesia
Senior Contributor
26 reviews 26 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 28, 2012
2
people found this review helpful

This was possibly the worst Hotel that i have ever stayed in. Considering i stay in Hotels for around 170 nights of the year in over 25 different countries, i think i have something to compare too. The check-in staff are nice, lobby boring, rooms where atrocious, old and smelly, i thought bugs were biting me at night, bathrooms falling... More

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See 3 more reviews by Hendro_43 for London

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Additional Information about Hotel Lily London - Kensington/Earl's Court

23-33 Lillie Road, London SW6 1UG, England
Price Range: $$

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