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Hotel Lily London - Kensington/Earl's Court

23-33 Lillie Road, London SW6 1UG, England
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Hotel Lily London - Kensington/Earl's Court
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Hotel Lily London - Kensington/Earl's Court
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561 reviews from our community

Traveler rating
    14
    71
    126
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    242
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Newcastle-under-Lyme, United Kingdom
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Where do I start? Arrived and wasnt let into the carpark until I had physically gone into reception, and then was asked to pay upfront for it and they had already taken a charge for the room off my credit card! Once into the hotel it was very disappointing....tired, dated, dirty (dont let the "refurbished rooms" claim fool you) the... More 

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Christchurch, New Zealand
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Hotel Lily is not a five star hotel but then it does not claim to be. The staff are friendly in their own way (English, not gushy and over the top) and very helpful. The restaurant staff will remember your breakfast preferences if you stay for a few nights which is nice. The rooms are basic but clean and... More 

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Dendermonde, Belgium
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

The hotel has a good location if you want to visit an event at Earls Court. Close to the tubes and it has parking. But the welcome was not nice. People are not friendly. Breakfast is only till 9.15 and if you arrive 9.20 there is nothing anymore and you even can't go to have a look. Room is not... More 

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Hereford, England, United Kingdom
Top Contributor
73 reviews 73 reviews
24 hotel reviews
84 helpful votes 84 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I stayed here with a work colleague and I must say this is ranked as one of the worst hotels I have had stayed in. We were asked to pay upfront for the car park, which was not a problem, but from my experience you would normally pay when you check out... The room was tired and drab, it did... More 

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A TripAdvisor Member
2 of 5 stars Reviewed 1 week ago

We chose this hotel for London marathon weekend because it was available and because it was reasonably priced and photos looked good on booking website, however hotel is nothing like the photos, it's says on website that it's recently been refurbished; I guess their website hasn't been updated for a few years because it was very tired and jaded, paper... More 

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Trowbridge, United Kingdom
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Now admittedly we only paid £225 for 2 rooms (one twin, one double) with breakfast. BUT the double room was so small it was ridiculous. Not sure what rooms were photographed for the website! Bed linen was clean. Bathroom not brilliant but ok. TIn of baked beans left in one drawer in dresser so obviously not checked! Tea bags etc... More 

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Sidmouth, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is tired, grubby and in desperate need of a makeover, serves a purpose but wouldn't stay again. Cold coffee, cooked English breakfast the only option Basically clean but towels in extremely short supply, very small, only one bar of small soap so don't expect any nice little soaps or any chance of shower gel, shampoo etc. For the... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

The room was dirty and the towels as well, breakfast not very good. The staff, expecially the receptionists not friendly and decisely not kind! I'm very disappointed. The most ridicoulos part was the fee applied for leaving the luggage after the check out.

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Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is fine once you get inside. The signs outside let it down, the reception and rooms are fine and I will let you know about the breakfast in the morning after I've had it. At the price I think its fine.

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Bradford, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 25, 2015

Very good value for an ensuite with free breakfast. Breakfast service could have been improved and there were no non-caffinated drinks (not hard to do!); rooms a bit small. BUT very clean, en suite and excellent access to tube.

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