PROS Central location in London (near Hyde Park). Friendly and helpful staff. Secure doors (chip card). LCD TV. Fridge. A/C. Safe. Tea/coffee making facilities. Telephone. Lovely, simple decoration. Comfortable bed. Clean towels, toilet and tap/sink (but the sink is too small). Perfectly clean bathroom with beautiful tiles (I think it was refurbished recently). Quiet room – good rest (I had... more

Made the error of booking before reading reviews on TripAdvisor. Believe the majority - this is not a place you want to stay. Extremely cramped, bathroom was dirty with hair stuck on the tiles (not either of ours!) No sugar with compliment tray, no bottled water, nothing at all even available to buy in fridge. Dangerous-looking nails sticking out randomly... more

Stayed here for a few nights in early August. As has been mentioned the staff are less than helpful. Wireless internet didn't work whilst i was there and despite others complaining, the staff insisted it worked. The room I stayed in smelt and was extremely small. The bathroom was quite possibly the smallest i have ever seen. I could sit... more

This is the worsed hotel we ever stayed in and we have seen a lot all over the world. Just a few remarks to keep you away from this hotel: - Girl at reception was not even willing to be friendly. - Terrible smell in the room. - Room too dirty to even touch anything. - Dust and other not... more

We stayed in this hotel for 3 nights. It was one of the cheapest hotels we could find that didn't have a shared bathroom and overall it was OK. It's close to Paddington and Lancaster Gate stations and we've had 3 quiet nights of good sleep. We didn't expect much more out of our hotel. It's not the Hilton, you... more

One word to describe this dumb is MOLD. The overall smell in the stairs is overwhelming and it doesn't get better in the rooms either. No matter how much they used the different kinds of "airfresheners" , the smell was awful. Rooms were very tiny (the girl at the reseption tried to convince me that the rooms were all the... more

If you don't know yet how terrible a hotel can be, then try this one! Awful rooms, awful personnel, a noise insulation is absolutly absent; $10 would be too much for this 'hotel' but imagine -- one room/one night costed 45 pounds! more

I have stayed in a lot of hotels in the 2-3* range but I have never seen another place quite as horrible as this. After arriving at approximaltey 8pm, we were sent to a room in the basement. We went down some very narrow dirty stairs where the room was located next to a storage room. When looking at the... more

I have stayed in over 100 different hotels in more than 20 different countries and this was the worst place I have ever stayed. There are bare wires in the bathrooms, 'stinck' pipes from toilets immediately outside of windows, the rooms are incredibly small and they cram fold-up beds into small rooms and call them 'family rooms'. The staff are... more