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All 1,062 London hotels

Marriott London Park Lane

5.0 of 5 Hotel   |   140 Park Lane, London W1K 7AA, England (Mayfair / St James's / Piccadilly / Green Park )
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Ranked #170 of 1,062 Hotels in London
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
Andrew O
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597 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here early October 2014 and, although we had a discounted room rate, and, considering it was supposed to be £400 per night, it definately wasn't worth that! The room was spacious and clean but was a tad on the bland side. The picture on the TV was very poor. No HD! Wifi is not free! No ipod doc provided.... More

Was this review helpful? Yes 3
Iulia M, Guest Relations Manager at Marriott London Park Lane, responded to this review

Dear Mr O Andrew, Thank you for taking the time to share your recent experience. Please accept my sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction therefore I have personally taken a note of your valuabe feedback on your stay and will ensure the relevant departments are informed. If you... More

Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I am a platinum member, very loyal to the Marriott chain and have been for years. In turn, I expect to reap certain benefits for my loyalty. I have traveled over the world (Paris, Dubai, Australia, Prague, South America, Africa, etc) and stayed in Marriott hotels where I was rewarded for my loyalty. Friendly staff, early check in, upgraded rooms,... More

Was this review helpful? Yes 3
Iulia M, Guest Relations Manager at Marriott London Park Lane, responded to this review

Dear AWLTHAT, Thank you for taking the time to share your recent experience at the London Marriott Hotel Park Lane with us. I am pleased to learn that you found the Executive Lounge and Concierge staff helpful and accommodating. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure... More

Sydney
Top Contributor
177 reviews 177 reviews
156 hotel reviews
272 helpful votes 272 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a wonderful hotel. It is in the throws of undergoing a renovation which should lift it to a higher level. The hotel presents well, check in is seamless and it sets the tone for what is to come. Location wise it is at the Marble Arch tube, Oxford Street is around the corner to unlock all the shopping... More

Was this review helpful? Yes 3
Chantilly, Virginia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Not much else to say that isnt covered in the title!!! Checkin was flawless. Executive lounge was fantasticwith a wide assortment of refreshments and break selections! The hotel is absolutely spotless. The lobby is beautiful, the rooms are spacious with real king beds, and the hallways smell wonderful and are very clean. The conciege was fantastic as well as the... More

Was this review helpful? Yes 1
Iulia M, Guest Relations Manager at Marriott London Park Lane, responded to this review

Dear Mr Dan W, Thank you for taking the time to give us your valuable feedback and sharing your experience with the London Marriott Hotel Park Lane. I am pleased to learn that you were impressed with our staff within every department you have encountered; feedback which has been shared among the team. Great to see that you found our... More

Melbourne
Contributor
19 reviews 19 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was very much looking forward to a posh afternoon of high tea at the Marriott Park Lane. I had a gift voucher and notified the hotel of this when I booked. When we arrived I handed over the voucher and all seemed fine. It was a little disappointing to be seated at a window looking out at scaffolding and... More

Was this review helpful? Yes 1
Iulia M, Guest Relations Manager at Marriott London Park Lane, responded to this review

Dear aussie_traveller021, Thank you for taking the time to share with the London Marriott Park Lane your recent afternoon tea experience. I am pleased to hear that you have found the sandwiches and scones great however please accept my sincere apologies for the inconvenience you have experienced in the restaurant regarding the misunderstanding of the gift voucher. We take great... More

North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My husband and I used Marriott points and some dollars to upgrade to a suite which was well worth the nominal additional expense for a five night stay at the property earlier this month. We found the receptionist and other staff we engaged with during our stay welcoming and helpful. The hotel is well located, right by the Marble Arch... More

Was this review helpful? Yes 1
Chattanooga, TN
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I just got back from London and stayed 3 nights at this hotel. Great location to the hop on and off bus companies, also very close to the Underground. Great shopping is only a few steps away on Oxford Street and there are plenty of restaurants to choose from in the area. The concierge team was excellent... More

Was this review helpful? Yes 1
Church Stretton, United Kingdom
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 16, 2014

Wonderful location, beautiful large room overlooking the park. For a Marriott it's very homely being quite a small hotel, but with an exclusive feel. The staff are just fab and always willing to help with the smallest of things. Recommend for a special occasion.

Was this review helpful? Yes 1
bay area
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 9, 2014

We stayed overnight as we had a 22 hour layover before heading home to the US. The hotel was pretty easy to find after exiting the underground. We happened to arrive around 7:20pm -- 10 minutes before the concierge lounge was to close for "dinner". We were so glad that we were able to enjoy a very nice meal. The... More

Was this review helpful? Yes 3
Philadelphia
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 2, 2014

The hotel was great (we loved the pool, and do not worry about the renovations, it was quiet, and the re-located executive lounge was not too crowded), but the staff were even better. When we arrived tired and sleepy, we were kindly given the first room available, even though it was an upgrade. We got great recommendations on informal dining... More

Was this review helpful? Yes 6
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Additional Information about Marriott London Park Lane

Address: 140 Park Lane, London W1K 7AA, England
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Marriott London Park Lane 5*
Number of rooms: 157
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Also Known As:
Marriott London Park Lane Hotel London
London Marriott
Marriott London Park Lane England

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