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Marriott London Park Lane

#140 of 1,051 Hotels in London
Certificate of Excellence
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140 Park Lane, London W1K 7AA, England
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Marriott London Park Lane
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643 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boulder, Colorado
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were a bit apprehensive about our stay here, by the construction going on at this hotel, but it was hardly noticeable. What we found was a very luxurious hotel in an incredible location, which was topped by the most exceptional staff we've ever encountered (outside of a Ritz Carlton) The hotel is furnished in the most beautiful decor, classy... More 

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california
Contributor
11 reviews 11 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Everything and everyone was "over the top." Staff was exceptional, our room was large and spacious. The lounge offers breakfast, afternoon tea, snacks and wine at dinner time. Will definitely stay here again. Excellent location by Marble Arch.

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Derry, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

as our daughter treated us to this stay for our wedding anniversary my wife and I were more than happy to see how close we were to bookingham palace. Check in was quick and the lady on reception even helped me get my wifi up and running. every evening after returning from sight seeing we were greeted with the warmest... More 

Was this review helpful? Yes 2
Ottawa, Canada
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was beautiful we were there in October 2014 for our 35th. They could not have been more helpful. Our room was upgraded and the executive lounge was really quite nice. It was a close walk to a lot of shopping and Buckingham palace etc. It is not a cheap property. We took the train to our cruise in... More 

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Senior Contributor
40 reviews 40 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We've just come back from a lovely weekend staying at the Marriott Park Lane. The hotel itself is stunning, it smells divine and the staff are incredible - we were always greeted with a smile; the staff are very courteous and helpful. I stay with Marriott a lot and this is not a typical Marriott hotel, it is very much... More 

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Los Altos, California
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is in the process of being renovated. The lobby, guest room, Executive Lounge and fitness room that have already been renovated are gorgeous and have the feel of a Ritz-Carlton. We were upgraded to a room overlooking Marble Arch (see photo). The staff was warm and friendly, especially the woman who checked us in. The room was beautiful... More 

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Lewes, Delaware
Top Contributor
78 reviews 78 reviews
9 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Although this is touted as a 5 star hotel, I do not think they earned that rating on a recent visit. We even stayed in an upgraded room, and were not that impressed. First, the room temperature control was poor in that it was not possible to get the temperature cooled down to a reasonable level. Then, there was only... More 

Was this review helpful? Yes 2
Ivan G, Guest Relations Manager at Marriott London Park Lane, responded to this review

Dear Chazcat 99, Thank you for taking the time to review our property. While we are obviously disappointed with your comments regarding your overall experience, we genuinely appreciate your open and honest feedback as it gives us the opportunity to follow up on your experience and to ensure our customer service is up to the usual Marriott standards. I am... More 

ny
Contributor
20 reviews 20 reviews
16 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a luxury, boutique style hotel near marble arch. In fact you can enter the Marble Arch tube station without crossing the road, making it very convenient to access public transportation. The lobby is lovely, smells wonderful and is staffed by a team of gracious and helpful people. Lane's provided a delicious and fairly reasonably breakfast on several mornings.... More 

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Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I stayed here during our first trip to London. We typically stay with Marriott and used points to book our three nights. The service was excellent and went beyond to make our trip enjoyable - there were several little touches that impressed me. We were met at reception with hot steamed towels and small chocolates. Once we... More 

Was this review helpful? Yes 2
RSM, California
Contributor
12 reviews 12 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wow! This is a beautiful hotel. Located near the park, shopping, restaurants and the underground. Can't beat it. Staff was top notch. The conceirge lounge was fantastic with a great selection of food and snacks. Rooms were nicely appointed and very classy. Highly recommend to anyone wanting to stay in a wonderful part of London

Was this review helpful? Yes 2
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