This hotel was probably the most disappointing place I have every stayed. Having read the description of the hotel on the Marriott website I was expecting nice service, however, this was not offered by anyone at the hotel, including the manager. From the moment I went to check in problems ensued. First our room was not ready, which was fine... more

Whot you would think is a high class Hotel ,is let down by unhelpful front of house staff that tell the client that they booked incorrectly,to correct thier error as to room availablity. Have stayed in many Marriotts in my time this hotel the lowest of the low ,in helpfulness and freindlyness by a country mile. DONOT BOTHER GO ELSE... more

Lovely hotel, great position. We stayed one night while Christmas shopping in London. The hotel is extremely comfortable and well appointed. The room was spacious and very clean and the bathroom was quite luxurious. We were upgraded to a club room and were delighted by the standard of it. The staff were helpful and the bar was a great place... more

We stayed at this hotel at the end of November. It is located on the edge of Mayfair, opposite Hyde Park (good for Jogging) and right around the corner of Oxford street so it is very good for someone who wants to combine shopping, sport and relaxation. The gym was well equipped and even had some individual TV´s with the... more

Stayed here with 3 kids. Had connecting rooms. Spacious, quiet, comfortable, nice pool, nice restaurant, great location, and good value. Nothing to complain about. more

I stayed at the Park Lane for 6 nights on business. The proximity to the Tube was outstanding. The concierge and front desk were always helpful and never overbearing. I stayed in Room 431, which is a standard room. No view, but I couldn't care less. The room was probably 90% the size of a room I would expect in... more

Compared to earlier stays in so-called boutique hotels (even brand new ones) where often the airconditioning doesn't work or the rooms are terribly small and service is bad, I was really happy with this hotel. The (standard) room was spacious, very well lit, nicely furnished, not minimalistic like an office, very comfortable and inviting. Good airconditioning. Was surprised how quiet... more

I stayed in this hotel for 1 night as a layover in London. Front desk was accomodating since we arrived in the morning, after an overnight flight. I found my room to be surprisingly big...not huge, but roomy enough for what can be found in central London. I had breakfast at the restaurant: kippers and potatoes. It was delicious but... more

Got a terrific price on Priceline name your own price 5 star Mayfair/Soho, The location is terrific, right next to Marble Arch tube station and walking distance to Selfridge's! Ate at the Marlborough Head pub down the street, which was great. Check out the conveyor belt sushi at Selfridge's! The staff were all helpful, and our room was great. Would... more