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Marriott London Park Lane

5.0 of 5 Hotel   |   140 Park Lane, London W1K 7AA, England (Mayfair / St James's / Piccadilly / Green Park )
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Ranked #166 of 1,071 hotels in London
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 5 days ago
blondepip West Yorkshire, England
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573 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
West Yorkshire, England
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We have just returned from two nights at the Park Lane Marriott, the hotel is presently being refurbished but I imagine will be even better once finished. The refurbishments did not interfere with our stay, everything we needed was accessible. What I would say is the staff are exceptional - friendly, interested & happy to entertain children within the hotel.... More

Was this review helpful? Yes 1
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My partner & I stayed here Mon 31st March 2014 for 1 night after he surprised me to a night away in London. I had no idea where we were going or staying, but as soon as we arrived were treated 1st class by all the staff. We stayed in room 328 which unbeknown to me was the Park Suite!... More

Was this review helpful? Yes 2
New York, New York, United States
4 reviews 4 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

As a Gold member, the hotel staff were not helpful and refused to provide me with a room prior to 3 pm normal check-in time. While they claimed, no rooms were available, other non-status guests were checked into the hotel. Staff attitude was poor, they never called a manager, and in the end, I left the hotel and checked into... More

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 1 week ago

Staff friendly and room fine. Resturant nice. Downside bar closes at 11.30 ( on holiday and my birthday ! ) so have to order room service 20 minutes to come after a phone call . 2 teas and 2 amaretto on the rocks . Received 1 tea and 2 strange drinks with cream on the top!! Still waiting for the... More

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Wellesbourne Hastings, United Kingdom
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

I recently arrived for an overnight stay to celebrate my wife's Birthday. We arrived to the hotel a couple of hours before check-in to drop our luggage off. If our room was ready it would have been a bonus, but we were advised it wasn't. The duty manager was nearby and on checking the system informed the receptionist that we... More

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel is in the process of being renovated and the new rooms are stunning and spacious. decorated in soft pastel colours, each room has a unique bit of furniture in it to add to the final touch .The bathrooms are a beautiful grey and white marble, all rooms have bath/shower combo, some rooms have a separate bath and shower.... More

Was this review helpful? Yes 1
Durham, United Kingdom
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel for a long weekend to celebrate my wife's 60th birthday and weren't disappointed. From the moment we arrived until the moment that we left the hotel and staff were excellent. Ideally situated at Marble Arch, the shopping in Oxford Street was literally just around the corner. The breakfast in the hotel was substantial to say... More

Was this review helpful? Yes 1
Marriott Park L... G, General Manager at Marriott London Park Lane, responded to this review

Dear Mike1412, Thank you very much for choosing the London Marriott Hotel Park Lane to celebrate your special occasion. Your positive comments regarding the service of the staff as well as the location of the hotel is very much appreciated and we are delighted to hear that your enjoyed your dining experience in our new Lanes of London restaurant. We... More

5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Enjoyed a relaxing weekend at this hotel, its location steps from almost everywhere in London (oxford street, park lane, hyde park) and then can get everywhere with the tube and taxis. Service and facilities at the hotel are excellent and could not fault them, especially some staff

Was this review helpful? Yes 2
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Have been coming to The Marriot Park lane for the past 11 years and it just gets better! The staff are superb, they are friendly helpful and nothing is too much trouble. Our reservation Manager Yukari is wonderful and always looks after our needs from making our reservation, until we leave - she is a true credit to the company.... More

Was this review helpful? Yes 1
Marriott Park L... G, General Manager at Marriott London Park Lane, responded to this review

Dear webcatcher, Thank you very much for your recent stay at the London Marriott Hotel Park Lane and for posting a great review on TripAdvisor. Your continued loyalty to the hotel is greatly appreciated and it is always a pleasure to welcome you back. We are delighted that you enjoyed your stay with us and that you were well looked... More

Belmont, North Carolina
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here for 4 nights in late Feb, early Mar. This was my first trip to London, so I chose the hotel based on a colleague's rave reviews and its proximity to Hyde Park. I am so glad that I did. My sister and I arrived early in the morning, tired from our flight and soaking wet because we... More

Was this review helpful? Yes 2

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Additional Information about Marriott London Park Lane

Also Known As:
Marriott London Park Lane Hotel
Marriott London Park Lane Hotel London
Marriott London
London Marriott
Marriott London Park Lane England
Address: 140 Park Lane, London W1K 7AA, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#116 Luxury Hotel in London
#134 Family Hotel in London
#232 Business Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Marriott London Park Lane 5*
Official Description (provided by the hotel):
Stylish, luxury hotel with a boutique atmosphere, in former grand apartment building dating from 1919; set across from Hyde Park. ... more   less 
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