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Holiday Inn Express London - Hammersmith

#244 of 1,055 Hotels in London
Certificate of Excellence
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124 King Street, London W6 0QU, England
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Holiday Inn Express London - Hammersmith
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Holiday Inn Express London - Hammersmith
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704 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express London - Hammersmith
See the most recent reviews
Hong Kong
Contributor
15 reviews 15 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 16, 2012

I checked in the hotel at late night around 10:30p.m. after 12 hours flight from Hong Kong with my daughter. The reception desk assistance, seeing me with a little girl, take the burden to search a bigger room for me as she was kind enough to let me have more room to move around. Under normal circumstances, the front office... More 

Was this review helpful? Yes 2
London, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 15, 2012

If you're looking for a nice place to stay during your holiday in London,i recommend you this little Hotel, Holiday Inn Express in Hammersmith. It belongs to an Hotel Company that owns many of them all over the world. The rooms are very clean and essential,with all you need to have breakfast also in your room (cups,napkins and teaspoons),and the... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
Top Contributor
156 reviews 156 reviews
80 hotel reviews
146 helpful votes 146 helpful votes
4 of 5 stars Reviewed February 4, 2012

You always know what you will get with HIE hotels. Clean room, free breakfast, free wi-fi in lobby, a bar, tea/coffee in rooms....in fact all the essentials. This one is no different. It is not five-star, but it is also a very reasonable price. A five-minute walk from Hammersmith station and handy for Earls Court and Olympia but connections are... More 

Was this review helpful? Yes 3
Virginia Beach, Virginia
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 26, 2012

Customer service was very eager to please. The room was clean, very tiny and drafty. Free internet in the lobby was spotty at best. Even the paid internet which was about 20 extra dollars a day wasn't very reliable. The lighting in the room had to have a key in the slot to make them work...very confusing and unecessary. No... More 

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London, United Kingdom
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 25, 2012

I stayed here in October 2011 and again in January 2012. I have no complaints. The hotel, while not in central London, was close to the Tube and great for a quick trip from Heathrow. The rooms were of a decent size, very clean and the beds were very comfortable. The bathrooms were also a good size. I thought the... More 

Was this review helpful? Yes 4
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 25, 2012

I stay at this hotel often.this week my office made a mistake with the booking I turned up a day late,fair enough I had to pay for the missed night.I wanted a room for the following night,the room I should have used was empty they wanted to charge me £218".. £70/£80 more than what I booked for.the booking manager was... More 

Was this review helpful? Yes 1
GM-Hammersmith, Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear Guest Further to our conversation this afternoon, I would like to express my sincere apologies once again for the lapse in the standard of our service. The feedback we have received from you enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. I have taken your comments... More 

Zagreb, Croatia
Contributor
11 reviews 11 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 16, 2012

Stayed here with for 4 nights in a triple rom with my wife and young son. Although not located in central London the location is great given the proximity to the underground and a quick trip to the main attractions. Very good value for money and breakfast is ok. Would definitely stay here again.

Was this review helpful? Yes 3
Nottingham, United Kingdom
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 16, 2012

We stayed here on New Year's Eve. I cannot complain. The place was clean and tidy, warm, quiet so all in all a pleasant stay. In my own personal opinion though I would not rate this as a four star hotel, more of a three star. Rooms were very basic with that manufactured all as one beds and drawers etc.... More 

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New York
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 15, 2012

Booked two rooms for 6 people, 3 per room, not a problem. Hotel was clean and everything we expected. Breakfast daily was as expected, fruit, cheese, powdered scrambled eggs, sausage, toast, muffins, bread etc, standard. Could have mixed it up with pancakes but was perfectly acceptable and was free, or at least part of your room fee so can't complain.... More 

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Beijing
1 review
4 of 5 stars Reviewed January 11, 2012

Stayed there for 3 nights when arrive London during Christmas, it is a place near tube station - around 5 minutes walk. This hotel provides free breakfast, howevel lots of people waiting in queue. Overall, it is a good value of money and even not necessary to rend a car if your destinations are in Central London.

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