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Holiday Inn Express London - Hammersmith

#242 of 1,053 Hotels in London
Certificate of Excellence
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124 King Street, London W6 0QU, England
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1 room 1 guest
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Holiday Inn Express London - Hammersmith
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758 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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Auckland, New Zealand
Level Contributor
102 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Clean spotless room. Hot shower and clean bed linen. Pleased to have a complimentary breakfast included which was well run, basic, but plenty enough. So central to tube station and bus routes. Special thanks to the receptionists who were always very welcoming and helped me out with a problem this afternoon. Special thanks too to "Lovely Jubbly" working every morning... More 

Was this review helpful? Yes
Ahmed_Khwaja, Front Office Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear Guest Thank you for your fabulous review of the Holiday Inn Express London Hammersmith. It gives me and the team great pleasure to read such kind words as we place customer satisfaction at the heart of our business. I am glad you enjoyed our rooms as our house keeping team and maintenance take great pride to insuring they are... More 

Kingston-upon-Hull, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

What a pleasant surprise! Very clean room with a very comfortable bed. The foyer even has extra tea/coffee to take back to the room if you run out. There is also an ice machine to use. The hotel staff were all friendly and welcoming and leant me an iron. Breakfast was great for me although my partner and father missed... More 

Was this review helpful? Yes
Ahmed_Khwaja, Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear Guest Thank you for your lovely review. It gives me great satisfaction to read such positive feedback regarding your stay with us at Holiday Inn Express London Hammersmith. I am glad that our room cleanliness was to your satisfaction and our staff were able to assist you with any queries you had. Our complimentary Express Start Breakfast is very... More 

Stord, Norway
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 1 week ago

My mind is split about commenting on this hotel: 1) I want this to be "my personal secret" in London. 2) The hotel really deserves my positive comments, and other people deserve quality accomodation without paying sky high rates in London. So I will go for no. 2: Big modern rooms, with good AirCond, Very quiet, good insulation between rooms.... More 

Was this review helpful? Yes
Ahmed_Khwaja, Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear guest Thank you so much for your fantastic review. Your exceptional comments were a delight to read. Your positive and complimenting words have given our team an enormous sense of pride and such feedback motivates us to continue providing a great service for our guests. We hope you will come back and visit us again very soon. Kind regards,... More 

Paris, France
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel for 8 days in July.2015 Rooms are very clean and the beds are very comfortable..We slept very good. Breakfast is modest but satisfactory. The location of the hotel is very good for our purposes.

Was this review helpful? Yes 1
Ahmed_Khwaja, Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear guest Thank you for your review. I am really pleased that our location was convenient for your stay and both comfort and cleanliness were appreciated to your level of satisfaction. It is always wonderful to hear back from our guests and we do hope to have the pleasure of welcoming again on your next trip to London. Once Again... More 

Perth, Australia
Level Contributor
48 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A very comfortable hotel offering clean rooms with tea and coffee making facilities. Breakfast was included and offered the standard British fare, well presented and easily accessible. Wifi was freely available everywhere and it was fast and continuous. The hotel is down a laneway from Kings Street so it doesn't enjoy the street frontage other hotels demand but the rooms... More 

Was this review helpful? Yes
Ahmed_Khwaja, Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear guest Thank you so much for your review of our hotel.  I am pleased to hear you enjoyed your stay with us. Your comfort and satisfaction is our priority - something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind regards, Morgan Teal Guest Service Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We just had a 5 week trip to Great Britain and had a good four day stay at this hotel to finish off our itinerary. It's a little bit outside of central London but is only a 4 block walk to 3 tube lines into the city. The breakfasts were good and the staff was attentive to our needs. The... More 

Was this review helpful? Yes
Ahmed_Khwaja, Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear guest Thank you for reviewing your stay. I'm delighted to hear you enjoyed your time here and privileged that you chose to end your trip with us. Thank you for your comments, it's always great to hear from our guests and all feedback is extremely valuable. We hope to see you again soon. Kind regards, Morgan Teal Guest Service... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

depsite having to go around the block twice to find the entrance, there was ample parking which was my main concern £14:00 a day which is not over the top, the staff was very welcoming and despite being asked to pay twice which was soon cleared up efficent. The room was as I expected clean, but as ALL hotel rooms... More 

Was this review helpful? Yes
Ahmed_Khwaja, Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear guest Thank you for your review. I'm really pleased your overall stay was enjoyable and we were able to accommodate you on your last minute trip. Your feedback is essential and taken on board when developing and improving our hotel. Our breakfast menu is always under review and comments from our guests help us to ensure we offer what... More 

Buscot, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed one night and 10/10. Check in....quick, friendly. Room.... clean, well stocked. Breakfast.... Sausages cheap and nasty for my taste but lots more to choose from so i was happy. Check out....quick and professional. Overall.... a great base to stay when visiting London. Location was good as only 5 mins from the tube. Lots of restaurants/bars close by also. Thank... More 

Was this review helpful? Yes
Ahmed_Khwaja, Front Office Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear Guest, Thank you very much for taking the time to post a review about your recent stay with us here at Holiday Inn Express London-Hammersmith. I am delighted to read your review that you had a perfect stay with us. I am also pleased to know that you liked the location of our hotel. You have also mentioned cleanliness... More 

Copenhagen, Denmark
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Only one night but all good. Clean, comfortable and good service. The parking is attached but the personnel suggested not to leave the bags in the car. We left them in the reception. Safer. The breakfast was good too.

Was this review helpful? Yes
Ahmed_Khwaja, Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at the Holiday Inn Express London - Hammersmith. I am delighted to know that you enjoyed your short stay at our hotel, and you found our room to be clean and comfortable for your stay. Breakfast is the most important meal of the day, and I am... More 

Dublin
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 23, 2015

Holiday Inn Express was my accomodation whilst in London for a gig at the Hammersmith Apollo. Its a short walk from the tube and indeed the Apollo itself. The breakfast was fab and the room was very comfortable. I'd definitely stay here again and Id recommend it to anyone going to a show at the Hammersmith Apollo.

Was this review helpful? Yes
Ahmed_Khwaja, Front Office Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear Guest, Thank you very much for taking the time to post a review about your recent stay with us here at Holiday Inn Express London-Hammersmith. I am delighted to read your review that you had a perfect stay with us. I am also pleased to know that you liked the location of our hotel. Our breakfast is very famous... More 

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