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Holiday Inn Express London - Hammersmith

#270 of 1,059 Hotels in London
Certificate of Excellence
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124 King Street, London W6 0QU, England
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Holiday Inn Express London - Hammersmith
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848 Reviews from our TripAdvisor Community

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Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We booked this totally last minute after our original reservation arrangements fell through at the last minute. We were greeted by a very friendly receptionist who swiftly checked us in. The bedroom was extremely comfortable and a very decent size. The bed was a comfy double flanked by lamps either side. A selection of hard to soft pillows were provided...... More 

Helpful?
1 Thank Andy N
Umar_Khattak, Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear Guest, We would like to thank you for taking your time to review Holiday Inn Express London Hammersmith. The satisfaction of our Guest is our primary goal. Reading the review you left us is very rewarding. It is very nice to read that you enjoyed the hotel so much and found happiness in all the facilities we had to... More 

Burton Upon Trent, United Kingdom
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Came down for concert at The Apollo. Hotel a short walk from the tube. Just around the corner from The Apollo. Lots of good places to eat and drink locally. Fair smattering of shops too. Pretty standard hotel. Has a Wetherspoons right next door. Staff super friendly. Room was pretty good. (Actually enjoyed a rare good night's sleep for me).... More 

Helpful?
Thank cazonline
Umar_Khattak, Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear Guest, Thank you for taking your time and leaving a review for Holiday Inn Express London Hammersmith. We are very happy to read that you enjoyed your stay with us. All your comments are very nice and helpful. Thank you for all the great comments and we will try our best to improve even more. We hope that you... More 

Chichester UK
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

My wife & I stayed for 3 nights at this hotel for the second time. It is clean, quiet, well located a few minutes walk from Hammersmith Tube and there is parking onsite. The bedrooms are being (quietly) upgraded as I write. The bedroom is perfectly adequate, the bed comfortable once our pillows had been quickly substituted for feather pillows,... More 

Helpful?
Thank jerroldChichesterUK
Umar_Khattak, Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear Guest, We would like to thank you for leaving a review for Holiday Inn Express London Hammersmith. Reading these comments is very rewarding for us. It is very pleasing to read that you enjoyed all our facilities, the bedrooms and our Breakfast. There are occasions where our Guest inform us in advance if they have any special food requirements.... More 

Callington, United Kingdom
Level Contributor
54 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I have used this hotel many times and I always get a good nights sleep as rooms are generally quiet. Beds are very comfy. Desk staff always very friendly. The breakfast buffet is adequate but cooked section is poor, scrambled egg that could be used to plaster a wall and sausages of unknown origin! I am not sure if the... More 

Helpful?
Thank VES11
Umar_Khattak, Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear Guest, Thank you for taking your time to review our Hotel. Your experience is very important for us. We are very glad to read that you enjoyed your stay with us. It is also very rewarding to read that you found our beds comfortable and that we met your standards. We would like to apologize for the inconvenience you... More 

Cambridge, Massachusetts
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Holiday Inn Express Hammersmith for 4 nights. I chose it for the location as I wanted to be in the Hammersmith area. However, it is served by a large network of buses and the main Piccadilly Line tube, and you can get to Heathrow or St Pancras or any other part of London easily. The room... More 

Helpful?
Thank Grace S
Umar_Khattak, Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear Guest, Thank you for taking your time to leave Holiday Inn Express London Hammersmith such a lovely review. Overall we are very pleased to read that you enjoyed your stay with us and we will take any additional comments on board for future improvements. Your experience at our Hotel is a very important factor for us and we try... More 

A TripAdvisor Member
1 of 5 stars Reviewed 1 week ago via mobile

The Hotel is easy to miss as its off the main road and down a side street! Parking is provided but expensive and on the car parking sign, there's no mention of getting a discount on the rate if you pay inside the hotel! The hotel is undergoing refurbishment currently and I was in a room where the phone didn't... More 

Helpful?
Thank A TripAdvisor Member
Umar_Khattak, Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear Guest, Thank you for sharing your concerns during your stay. I do apologies for the inconvenience you faced. The feedback we have received from you enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. I will personally make sure every department is informed and the necessary checks... More 

Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed there for two nights on a business trip. The room was clean and spacy but the sleep quality was largely diminished by the fire alarm that went off in the middle of the night without any reason. The staff was polite and helpful but the breakfast was quite poor. Generally for its price I expected a much better experience.

Helpful?
Thank anydriotis
Umar_Khattak, Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear Guest, Thank you very much for taking the time to post a review about your recent stay. Please accept my apologies regarding the inconvenience caused during your stay. We completely understand your frustration regarding the fire alarm issue which you faced. Please note that at Holiday Inn Express Hammersmith we put our guest safety as a top priority, and... More 

Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Nothing to complain about, friendly staff, decent and clean room. Breakfast was fine, tasty with plenty to go around and good variety. Just in London for a show it was easily within walking distance of The Apollo. The hotel bar was open until 2am so plenty of time to get drinks after the show (after working our way back via... More 

Helpful?
Thank Mark P
Umar_Khattak, Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear Guest, Thank you for taking your time to review Holiday Inn Express London Hammersmith. It is very rewarding to read that you enjoyed your stay with us. We are glad to read that you were able to use some of our facilities like the bar. It is also very nice to read that you were able to make good... More 

Tulsa, Oklahoma
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I came to London on a sight seeing tour with my husband. This hotel is located at about a halfway distance between Hethrow and historic London. The Underground station is within easy walking distance. We managed our luggage from the station to the Tube easily. The hotel is behind a local pub, so it's difficult to see from the street,... More 

Helpful?
1 Thank Pamela H
Umar_Khattak, Front Office Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear Guest We appreciate the time and effort you have taken to write and inform us of your experience. I am so pleased to read your kind comments. Your time in London seems to have been very full and well spent. I would like to inform you that currently we are carrying out a refurbishment of the hotel with exciting... More 

Ukraine1_0
Level Contributor
73 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Came up to town for a gig and rather than travel home late we stayed over. Good location for the Lyric and Apollo with lots of eating and shopping places nearby, certainly it is much cheaper to stay here and travel back into London central than to stay there. Room was basic but ok as was breakfast. Not sure how... More 

Helpful?
Thank Ukraine1_0
Umar_Khattak, Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear Guest, Thank you for taking your time to review our hotel. We are glad to read that you overall enjoyed your stay. We would like to apologies for the inconveniences you may have experienced during your stay with us. We have taking note of all your comments and suggestions and we will infidelity take them into consideration. We do... More 

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