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Holiday Inn Express London - Hammersmith

#237 of 1,060 Hotels in London
Certificate of Excellence
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124 King Street, London W6 0QU, England
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Holiday Inn Express London - Hammersmith
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Holiday Inn Express London - Hammersmith
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703 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

International standard. Clean, well organized, friendly & helpfull staff. Everything you need are there, but nothing makes it excellent. Nice neighborhood. near the Thames. And the underground station is nearby. Also close to Primark.

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Blandford
Top Contributor
63 reviews 63 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here on a Saturday night when going to a concert at the Hammersmith Apollo (10 - 15 minutes walk away) and were very impressed with the friendly welcome from the staff. Having booked through an agency we had been allocated a twin room, but it was no problem to change it to a double when we checked in.... More 

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Ross-on-Wye, United Kingdom
Top Contributor
58 reviews 58 reviews
15 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed here a few times and have to say, always great staff and good clean rooms. Parking is onsite and reasonable given the location plus not far from the tube so a great place to base yourself on the M4 side of the city for a quick escape.

Was this review helpful? Yes 1
Ahmed_Khwaja, Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear that you always enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us soon again. Yours sincerely, Ahmed Khwaja Deputy General Manager More 

Toronto, Canada
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

First off, when we arrived, while travelling with a group, I was the first person to check in and the concierge decided to check us all in at the same time. I was disappointed as I wanted to get checked in first as I had my young son that I was anxious to get settled in with. Front desk man... More 

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Ahmed_Khwaja, Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear guest Thank you so much for your review of our hotel. We value your feedback and time taken to provide comments. I am sorry to hear that your stay did not reach expectations and that we did not meet our usual standards. I will investigate these matters further and aim to prevent further occurrence. Thank you once again for... More 

Cardiff, United Kingdom
Senior Contributor
47 reviews 47 reviews
4 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel a few years back when we had booked for a show in the Apollo. Lovely rooms. Set back just off the high street & only a short 10-15minute walk to the venue. The place has a small car park & fortunately for us we got a space. The staff were friendly & helpful. If you... More 

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Ahmed_Khwaja, Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear guest Thank you for your review. Your feedback was great to read and we appreciate your comments and time taken. I hope you enjoyed the show you attended at the Apollo, which we are indeed very closely located. It's great to see you would definitely return, which we certainly hope you will. We would be extremely happy to welcome... More 

Budapest
Contributor
15 reviews 15 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed at this hotel with my family. The is not central located but only 6-7 min. walk to 3 underground lines, so not bad at all. We had two rooms. The rooms are modern, comfortable, big enough and very clean. The front desk employees are very helpful and smiling. Especially Daina (Diana?) and Nadia. They exceeded our expectations and... More 

Was this review helpful? Yes 1
Ahmed_Khwaja, Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear guest Thank you for your review. I am pleased that you were happy with our location and ease of transport to various parts of London. We are very well connected and always happy to help guests with any queries. I will be certain to pass on your positive comments to Daina and Nadia, who will be ecstatic with your... More 

Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Only stayed one night to attend a concert at Apollo, about 10-15 minute walk away. Tube about 10 minute walk away so convenient for public transport. Hotel location was pretty, set off main road. Staff very welcoming and attentive. Free drink as room not ready, only had to wait for 15 minutes. Wheelchair access room ideal for companion, lots of... More 

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Ahmed_Khwaja, Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear guest Thank you for your review. Your feedback was great to read and we appreciate your comments and time taken. I hope you enjoyed the show you attended at the Apollo, which we are indeed very closely located. It's great to see you would definitely return, which we certainly hope you will. We would be extremely happy to welcome... More 

Colorado
Contributor
14 reviews 14 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is a short walk from the Hammersmith Tube Station. This makes it a great location for accessing all of London. The rooms were clean and the lift is a perk. The people were friendly and and ways helpful. Breakfast was included and they had and ways variety of options to choose from, cereals, proteins and fruits. The price... More 

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Ahmed_Khwaja, Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear guest, Thank you for your review. I am very pleased to read your comments regarding our hotel. Our team is dedicated to providing a great stay for our guests and I am happy to hear you found the staff both friendly and helpful. We are very well located and indeed well connected to various parts of London. I am... More 

Plymouth, United Kingdom
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel itself is located in a nice area with exciting restaurants and shopping. The décor is slightly dated but when travelling on a budget that is to be expected. The only issue is that the hotel charges more than many budget options and that is where the greatest loss of points is. The service is good, the breakfast great,... More 

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Ahmed_Khwaja, Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear Guest, Thank you for taking time and review our hotel. I am glad that our location was convenient to you and I am pleased that you were satisfied with our Staff service, rooms and amenities. It is unfortunate that you could not secure a room rate more suited to your budget however I hope you will be able to... More 

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