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Holiday Inn Express London - Hammersmith

#244 of 1,050 Hotels in London
Certificate of Excellence
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124 King Street, London W6 0QU, England
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Holiday Inn Express London - Hammersmith
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Holiday Inn Express London - Hammersmith
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718 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Birmingham, United Kingdom
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed today NEW

After staying at another Holiday Inn Express near Earls Court on business a few weeks previously and being impressed with the facilities on offer I booked 2 nights at this one for a trip to London as part of my girlfriends birthday celebrations. The staff upon arrival, during our stay and upon leaving were all extremely friendly, professional and polite... More 

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Swindon, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

A very smooth stay in this hotel, friendly check-in and out, nice breakfast and clean, comfortable rooms. Staff were helpful with directions. My 2nd stay here, and there's no doubt that I will be back again.

Was this review helpful? Yes
Ahmed_Khwaja, Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear guest, Thank you for your review and leaving such great comments about our hotel and staff. Your positive feedback gives us a great insight to our guests views, which hold a high level of value. I'm extremely pleased to had a great stay, as this is always our intention. We're also delighted that you will be back again and... More 

2 reviews
3 of 5 stars Reviewed 6 days ago NEW

I found the area around the hotel fun to walk around with underground tram close by to get to central london easy. The staff was very accommodating and did everything to be sure our visit was great. The only negative I have would be the beds. If you need a nice and comfy bed these are no good for multiple... More 

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Ahmed_Khwaja, Front Office Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear Guest, Thank you for taking out time to review our hotel. I am delighted to know that the location of our hotel was very convenient for you during your stay with us. Our hotel is in a very good location and has access to different transport links. I am also pleased to know that you were very happy with... More 

Dublin
Contributor
14 reviews 14 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great location, but it was the friendless and efficiency of the staff that really makes this hotel a great choice. Typical H.I.Express decor and rooms but this is perfect for short stays in this part of West London. Excellent value.

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Ahmed_Khwaja, Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear guest, Thank you for taking time to review our hotel. We really appreciate your comments, as feedback is immensely valuable to us. I'm pleased you made the most of our location, but I'm thrilled you found our staff friendly and efficient. Even more so that you believe that the team makes our hotel a great choice. We take pride... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Nice clean hotel The staff are helpful and nice The breakfast is little bit poor The room is clean But there is no closet. There is no safe The kids corner downstairs are very nice idea Overall it was nice to stay

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Ahmed_Khwaja, Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear guest Thank you for your review. We hope you enjoyed your stay with us. I am especially pleased that you found our staff helpful, as we pride ourselves on our guests experiences and ensuring they are positive. I am also happy to hear you liked our kids corner! I am sorry that you did not enjoy our Express Start... More 

new york
Top Contributor
66 reviews 66 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

HI Express met my expectations, and overall I would rate it good-very good. It wasn't luxury accommodations, but was clean, relatively comfortable, and very convenient, and the service was very good. The room wasn't large, but there was generally enough space to suit my needs. My only want was for a bit more shelf space or drawers for clothing, and... More 

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Ahmed_Khwaja, Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear guest Thank you for your recent review and great comments. I'm really pleased you positively mentioned the service received, convenience of location and free internet amenity. We take great pride in ensuring our guests have a great stay and we sincerely hope you did. I am sorry to hear there was not shelf space and indeed we have irons/ironing... More 

Liverpool
Top Contributor
64 reviews 64 reviews
41 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for a concert, its really handy for the big concert venue down the road but also for the tube and local pubs and resturants. It would make a good tourist base for that reason too, the price was reasonable for London and in a couple of tube stops you can be right in the centre of everything.... More 

Was this review helpful? Yes 1
Ahmed_Khwaja, Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear guest Thank you for your review. Your positive comments were great to read. We really hope you enjoyed your concert and the Apollo, which you correctly mentioned, is a very short walk from the hotel. We hope your visit encourages you to return, as we would be delighted to welcome you back. Kind regards, Morgan Teal Guest Service Manager More 

Stratford-upon-Avon, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel last Sunday, a few minutes walk from the underground and a number of shops on the way to hotel so if you can pick up anything you may have forgotten. We went to a concert at the Apollo and this hotel is ideally placed only 5 mins walk away. Check in was very quick and... More 

Was this review helpful? Yes
Ahmed_Khwaja, Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear guest, Thank you for reviewing your recent stay with us. Your feedback was great to read and we sincerely appreciate your positive comments, especially those referring to our team. I will be sure to pass on your reference to Kiran, who takes great pride in ensuring our guests are happy. We hope to welcome you back soon. Kind regards,... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Totally loved the hotel during my stay. Excellent service, friendly and polite staff and great breakfast! Perfect location; everything is so near and they is always plenty to do - shopping, fantastic restaurants and near by station!

Was this review helpful? Yes
Ahmed_Khwaja, Front Office Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear Guest, Thank you very much for taking the time to post a review about your recent stay with us here at Holiday Inn Express London-Hammersmith. I am delighted to read your review that you had a wonderful stay with us. I am also pleased to know that you liked the location of our hotel as well as the service... More 

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