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Holiday Inn Express London - Hammersmith

#245 of 1,052 Hotels in London
Certificate of Excellence
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124 King Street, London W6 0QU, England
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Holiday Inn Express London - Hammersmith
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Holiday Inn Express London - Hammersmith
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738 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ballston Lake, New York
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Depending on how fast you walk or how much luggage you have, this place is about 5 - 10 min walk to the Train system known us the "UNDERGROUND" & above it holds the major Bus Lines as well. The place is clean, cozy & comfortable. Breakfast was delicious but I noticed that it was the same menu for the... More 

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Stratford-on-Avon
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Just spent the weekend in London for the Taylor Swift concert at Hyde Park. Booked into the Holiday Inn Express as it appeared only a few stops away from the underground to Hyde Park. This hotel is just off the main road down a quieter private drive, and the staff at reception gave us a third key card, so that... More 

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Edinburgh, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here for a weekend in June. Really good sized room, much bigger than we expected. Hotel very clean and well presented. Ideal location for travelling to most places in London and decent wee pub at the end of the street. The breakfast was reasonable and check in/out was very straightforward. Perhaps we were a bit naive with London travelling... More 

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Gosport, United Kingdom
Level Contributor
148 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights and had a room on the 4th (top floor), I thought we were the only ones staying here it was so quiet but breakfast was very busy so the rooms are nice and sound proof with air conditioning that actually works. I think the rooms on at least the 4th floor have recently been... More 

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St Helens, United Kingdom
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

As per usual, a Holiday Inn Express delivers exactly what it promises, great location, good rooms, and all for a excellent price. As i've said in other reviews I get the feeling that some people expect a lot more for the class of hotel and unfairly rate HIEX down for it. The rooms are a standard HIEX room, with standard... More 

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Frodsham, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here with family and friends. The staff on reception were lovely and attentive. Rooms spacious and clean. Hotel a little hidden away down a side street but that meant noise was at a minimum. Ten minute walk from Hammersmith Tube at a slow pace (we had 3 elderly people with us.) Ideally placed if you're coming in from Heathrow,... More 

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Ahmed_Khwaja, Front Office Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear Guest, Thank you for taking out time to review our hotel. I am pleased to know that you like the location of our hotel. Our hotel is located in a very good location and has access to different transport links to Heathrow and Central London. I am also delighted to know that you were very happy with our staff... More 

Canberra, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very clean and comfortable rooms, all staff I encountered were friendly and professional. Nothing was a problem and after a long flight from Oz I was even allowed to check in at 9am because I am an IHG Rewards Club member (though friends now tell me this isn't the same everywhere). I didn't even have to ask. Given it was... More 

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Ahmed_Khwaja, Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at the Holiday Inn Express London - Hammersmith with us. I am delighted to learn that you enjoyed the recognition provided for being an IHG rewards member and that you found the room to be comfortable and our staff very friendly and professional. We are always very... More 

Nottingham, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Hotel stuff very helpful and kind well trained. The breakfast is only basic food, cheese, egg, croissant, sausage, musli however it is included in the price. The parking space is very limited, if you are lucky you can find a space and pay 15£ for a day parking. The walls are paperthin, you can hear everything from your neighbours :(... More 

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Ahmed_Khwaja, Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear Guest, Thank you very much for taking the time to post a review about your recent stay with us. I am delighted to read that you found staff to be very friendly and efficient. Regards to your comments on breakfast, Holiday Inn Express always includes breakfast at no extra charge, I’m sorry that it wasn't up to your expectations.... More 

North Ayrshire, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Had a lovely stay in the hotel, room was clean and beds were comfy and had nice bed linen . They were cleaned every day, breakfast was also good. I stayed 12th until 15th June and my only problem was rats running around outside , nothing to do with hotel i may add but as i have a bad phobia... More 

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Ahmed_Khwaja, Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear Guest, Thank you very much for taking the time to post a review about your recent stay with us here at Holiday Inn Express London-Hammersmith. I am delighted to read your review that you had a wonderful stay with us. I am also pleased to know that you liked our famous express start breakfast, as well as the service... More 

Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The location was perfect for our needs, check in was smooth and quick. The room was an ok size and looked clean but it lacked a safe, ironing facilities. Despite the look of being clean there was a strange smell in the room, mould growing in several areas around the window frame and the bathroom smelt of urine, so doubt... More 

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Ahmed_Khwaja, Manager at Holiday Inn Express London - Hammersmith, responded to this review

Dear Guest, We appreciate the time and effort you have taken to write and inform us of your experience. We are sorry to hear we did not meet your expectations on this occasion. Your feedback is very important to us and every comment is shared with our whole team. I can assure you that this is not normality in our... More 

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