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Grosvenor House Apartments by Jumeirah Living

#37 of 1,060 Hotels in London
Certificate of Excellence
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Park Lane | Corner of Mount Street, London W1K 7TN, England
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Grosvenor House Apartments by Jumeirah Living
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Grosvenor House Apartments by Jumeirah Living
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159 reviews from our community

Traveler rating
    129
    21
    3
    3
    3
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39
51
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34
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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    (159)
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    (34)
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Manila, Philippines
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Amazing detailed arrival, concierge team very polite and friendly. I had an amazing bed and bathroom set up with petals and candles. On the table there was a nice plate with fresh fruits. A special thank to the amazing guest relations team who made this a memorable stay, my girlfriend was delighted. Thank you once again Cesar for such a... More 

Was this review helpful? Yes 2
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear PMR S, Thank you for taking the time to share your wonderful review about your stay at Grosvenor House Apartments by Jumeirah Living. It is such feedback that constantly motivates the team to strive harder to create moments of delight for our guests. We look forward to welcoming you back for another memorable stay. Warm regards, Ian Richardson General... More 

Sintra, Portugal
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My favorite hotel in London. Just Recently (last week) stayed at the Jumeirah Grosvenor House Apartments on Park Lane. Fabulously greeted by Concierge team in a very professional manner and very politely. At reception, at check-in, always greeted with a big welcome back smile, with great professionalism and courtsesy especially from Daniel and Martin. Love the design of the apartments... More 

Was this review helpful? Yes 1
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Carla A, Thank you for taking the time to share your experience here on Tripadvisor. We are delighted to read how much you enjoyed your last stay with us. We aim to create memorable experiences for all our guests from the point of arrival to departure, and we are pleased to hear that our colleagues played a significant role... More 

Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

we have with family very nice stay in the hotel,,, we travelled as big family a lot, but this hotel was one of the best the hotel is located in a center place in London.... easy to reach.... staff are friendly and cooperative

Was this review helpful? Yes 1
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Noor A, I am delighted to learn that you have enjoyed the warm hospitality of our colleagues, as well as the room views and convenient hotel location. We are fortunate to be located near some fantastic shopping destinations, great attractions such as Hyde Park, Buckingham Palace and walking distance to some amazing fine dining restaurants. We look forward to... More 

Hong Kong, China
Contributor
18 reviews 18 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our first time in this hotel. Very good location. Nice view of the Hyde Park. The suite is very good in sound proof & the bedding is really comfortable. We had a very good sleep which is very impressive. The suite is not very big but nicely designed. Except the lighting is not bright enough but luckily the hotel provided... More 

Was this review helpful? Yes 1
GrosvenorHouseApt, Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear W7969VWdianam, We are very delighted that you enjoyed your stay with us here at Grosvenor House Apartments by Jumeirah Living. Thank you very much for your kind words about our property. I would like to inform you that we updated your profile and on your next visit we will try to allocate an apartment with a different layout so... More 

Marbella, Spain
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Recently stayed at the Jumeirah Grosvenor House Apartments on Park Lane. Greeted on arrival very courteously and professionally by the Concierge team on ground level, followed by a smooth check-in by Mohamed at reception. The apartment was fantastic and spacious with all the functionalities of a modern home. A big thank you to Cesar for providing us with such wonderful... More 

Was this review helpful? Yes 3
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear DDNoemius, We are so glad that you discovered your new home on Park Lane and delighted that you enjoyed your stay with us. Thank you very much for your kind words about our property and the exceptional service provided by our fabulous colleagues, especially Cesar and Derrick who were delighted to look after you. We look forward to welcoming... More 

Kuala Lumpur, Malaysia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Modern living with excellent facilities , contemporary design and best location near parks & shopping centres. Located in the centre of almost everything , walking distance to Oxford Street and Hyde park is just across the hotel. Quiet park & busy Oxford , best place to be.

Was this review helpful? Yes 1
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Albakri123Trip, Thank you so much for your positive comment of your recent stay with us. I am so pleased you enjoyed your time with us and I am very delighted to read that you found the location, the service and facilities; especially our contemporary design of our luxury apartments as an amazing experience. My colleagues and I are truly... More 

Siauliai, Lithuania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2015

We had a fantastic weekend with our family and Jumeirah Living played an essential role. The location is great, the property is outstanding and the servise impeccable! Close to oxford street and Selfridges, you will never get bored of shopping. After walking km in the streets of London, the least you can ask is for a comfortable sofa to unwind... More 

Was this review helpful? Yes 1
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Roll777, Thank you for taking the time to write and share your experience at Grosvenor House Apartments by Jumeirah Living. There is no greater reward for us than to receive such wonderful feedback from our loyal guest. It’s fabulous to hear that you particularly loved the location and our outstanding guest services and I do hope to welcome you... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2015

We had an overnight stay with meal at the Grosvenor. We were very impressed with the attentiveness of all staff right through from the booking process and beyond. The rooms were well equipped and presented well, as expected. We would highly recommend this hotel and will be sure to re-visit...

Was this review helpful? Yes 1
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Lee, I am delighted to learn that you enjoyed your stay at Grosvenor House Apartments by Jumeirah Living and the friendly efficiency of our colleagues. It is feedback like yours that motivates us to constantly strive for service excellence. Thank you for your positive recommendation and we hope to welcome you back in the near future. Warm Regards, Ian... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed March 7, 2015

Starting from the concierge and front office. We had a quick and smooth check in. When I got into my room I had an amazing set up, the bedroom and the bathroom were decorated with rose petals and candles. The apartments are amazing, very modern and spacious. I would like to stand out the guest relations team, Ceaser made our... More 

Was this review helpful? Yes
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear AAD, Thank you for posting a glowing review of your stay at Grosvenor House Apartments by Jumeirah Living. I very much enjoyed reading the enthusiasm of your comments about our service and how modern and spacious our apartments are. We aim to provide a tailored service resulting in exhilarating experiences like the one you kindly described. I will ensure... More 

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 6, 2015 via mobile

You are the best. Amazing service. Great rooms. Well looked after by all staff. Food was nice. Planned a night out but was happy to stay in. Charlotte looked after us kept drinks topped up and served with a great and beautiful smile.

Was this review helpful? Yes
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear sh212, Thank you for taking the time to feedback from your recent stay. I am so pleased to read that you had such a lovely stay and thank you for your positive comments about the service the team delivered for you and about our fabulous apartments. I will ensure that I communicate this back to our team. I look... More 

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