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Grosvenor House Apartments by Jumeirah Living

5.0 of 5 Park Lane | Corner of Mount Street, London W1K 7TN, England
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Certificate of Excellence 2014
Grosvenor House Apartments by Jumeirah Living
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Grosvenor House Apartments by Jumeirah Living
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107 reviews from our community

Traveler rating
    85
    14
    3
    2
    3
See reviews for
27
33
1
22
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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English first
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    (107)
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    (24)
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    (30)
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    (33)
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    (20)
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Hope I will have house like this hotel I love all the staff here especially the concierge wow what a service what ever we need they are always there thanks a lot keep it on love the whole reception & convo arg they are very help full

Was this review helpful? Yes
Dubai, United Arab Emirates
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

Having stayed at Grosvenor House Apartments a few times before, I was accustomed to the level of service quality and luxury provided by Jumeirah. As this was the first time I was staying here with family we were delighted to be upgraded to the City Suite (3 bedrooms). It really is a sensational space. The large living room and kitchen/dining... More

Was this review helpful? Yes
Doha, Qatar
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The location is great (right opposite the Hyde park and just few minutes away from Oxford street). The staff is very helpful and attentive. The rooms are equipped with everything you would normally have at home (including dish washing gloves, washing powder, etc). Rooms are clean and well maintained, just as an advice when booking make sure you select an... More

Was this review helpful? Yes
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Elena D, We are so glad that you discovered your new home on Park Lane and equally delighted that you enjoyed your stay with us. Thank you very much for your kind words about our property. I would like to inform you that we updated your profile and on your next visit we will allocate an apartment with outside... More

Fort Lauderdale, Florida
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently spent a full week here and it was nothing but a lovely experience. Much of that experience is thanks to Daniel Diogo who took care of us from start to finish. We met him while taking a tour of the property last spring and he took care of all details for us with graciousness when we decided to... More

Was this review helpful? Yes 2
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Frank B, Thank you for sharing your kind comments on Trip Advisor. I was delighted to read this lovely review on your recent stay with us and I am always pleased to hear such positive feedback on not only the hotel itself but the team that made your time with us so special. I firmly believe that it is... More

Kent, UK
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Great weekend with my family for my birthday celebration. Staff very attentive. Birthday cake and champagne waiting in the apartment for me. Cannot think of anything that could be improved. Will definitely stay again.

Was this review helpful? Yes 1
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Sandersgm, Thank you for choosing to celebrate your birthday with us. I am truly delighted that you enjoyed your stay and that my team made you feel welcome and at home throughout. I hope that we have the opportunity to welcome you back in the near future. Warm regards, Astrid Bray General Manager More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

i would recommend staying in this hotel.spacious rooms. excellent service. hotel is secured and concierge staff are helpful. amazing service and friendly staff at the front desk especially Cristina and Ahmad

Was this review helpful? Yes 2
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear GuestUAE, I was delighted to read the above review on your recent stay with us. At Grosvenor House Apartments, we pride ourselves on having spacious and private apartments. I am glad that you appreciated this. I have already shared your kind comments with the team and they are all extremely pleased especially Cristina and Ahmad. Myself and my team... More

2 reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I would be very hesitant to stay there again, felt like we were breathing chimney air. Most rooms have no sunlight or fresh air so if that's important to you then beware of which room you get. Lower floors are extremely noisy because of the street traffic!

Was this review helpful? Yes 1
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. I would be grateful if you could kindly contact my assistant Kerry at kerry.mcdonagh@jumeirah.com to provide us with your contact details so that we can discuss and investigate your comments further. I do hope you will give us the opportunity to restore your faith in us... More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Moment of remarkable hospitality Since traveling is a part of my everyday life I am very particular about finding “home” in where I stay. I found what I was looking for in Jumeirah hotel not only because of the high standard apartments and great service but mainly because of the great staff making the impossible, very possible. Cesar your enthusiasm... More

Was this review helpful? Yes 4
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear SKL D, Thank you for sharing this lovely review following your recent stay with us at Grosvenor House Apartments by Jumeirah Living. I am extremely pleased to hear how much you enjoyed your stay and have now found your new home on Park Lane. I will be sure to share your kind comments with the team; especially with Cesar.... More

Contributor
13 reviews 13 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I wish I could come more often to London ... Just to stay at your hotel. The staff is very friendly and professional. The service is perfect and the guys down at security are really nice and funny. I really felt safe and home. And even when I didn't have network on my phone I had to make an urgent... More

Was this review helpful? Yes 4
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Ms A Madiouni, It is with great pleasure that I read about your recent stay with us and I am delighted that you enjoyed your experience. Thank you for taking the time to share your thoughts on Trip Advisor. I am glad to hear that my team were able to resolve your network issue as quickly as possible and... More

New York, New York, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

One element that I soon look for upon checking in a hotel is warmth, and whether the people who man the premise can actually broach that sense. I found what I was looking for: smiles, guidance, exquisite care, and more. Like us, some folks have a bad day, but my impression of GHA is above and beyond expectation. Handwritten notes,... More

Was this review helpful? Yes 3
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Mubarak A, What a lovely review. Thank you very much for taking the time to write such wonderful feedback. I was very happy to read how much you enjoyed your stay and that all my team made sure it was a comfortable and memorable one. I will be very pleased to share your kind words with all of the... More

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Additional Information about Grosvenor House Apartments by Jumeirah Living

Address: Park Lane | Corner of Mount Street, London W1K 7TN, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grosvenor House Apartments by Jumeirah Living 5*
Number of rooms: 131
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Also Known As:
Grosvenor House Apartments By Jumeirah Living London, England

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