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Grosvenor House Apartments by Jumeirah Living

#37 of 1,050 Hotels in London
Certificate of Excellence
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Park Lane | Corner of Mount Street, London W1K 7TN, England
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Grosvenor House Apartments by Jumeirah Living
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Grosvenor House Apartments by Jumeirah Living
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163 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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Hong Kong, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Our family of four (including two toddlers) had a fantastic stay stay at the Jumeirah Grosvenor House. The biggest difference to us was the warmth and hospitality displayed by the team at all times. We have stayed in some of London's finer establishments (Claridge's, the Langham, the Churchill) and I have to say that this was our best experience to... More 

Was this review helpful? Yes 1
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear AaronYeo, Thank you for sharing this amazing review on Trip Advisor. It truly is a great honour that you consider Grosvenor House Apartments by Jumeirah Living as one of the best hotel in London. I am very pleased to hear that you enjoyed your stay, and please allow me to extend your compliments to all our team. Thank you... More 

Dubai, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A stunning hotel in the perfect location. I stayed in a one bedroom apartment and I didn't want to leave! The interior design of this hotel is beautiful, very modern yet cosy. The 'apartment' (they don't call them rooms, partly because 'room' does not justify the size!) was very spacious and had everything you needed. From bread, butter and jam,... More 

Was this review helpful? Yes
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Jen S, Thank you for choosing to stay with us on your recent visit to London and I am delighted to learn that you enjoyed your stay with us and was pleased with the facilities, service, friendless of our colleagues and the amenities available during your stay. All your kind comments are highly appreciated and I will certainly share... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

My partner and I along with our 2 year old had a lovely stay at the Jumeirah Grosvenor House Apartments. Greeted courteously by the concierge team first Sergei then pampered by Dan. Checking in was very quick and simple. The room we had was excellent upon entering we had a welcome gift of a bottle of wine and some other... More 

Was this review helpful? Yes 1
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear JaiP, Thank you for your recent stay with us and your valued feedback. Our friendly and attentive staff will go the extra mile for our guests and nothing is too much to ask for, if it comes to putting a highlight on our guests stay. Rest assured I have shared your valuable comments with our team, who was delighted... More 

Manila, Philippines
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 8, 2015

Amazing detailed arrival, concierge team very polite and friendly. I had an amazing bed and bathroom set up with petals and candles. On the table there was a nice plate with fresh fruits. A special thank to the amazing guest relations team who made this a memorable stay, my girlfriend was delighted. Thank you once again Cesar for such a... More 

Was this review helpful? Yes 2
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear PMR S, Thank you for taking the time to share your wonderful review about your stay at Grosvenor House Apartments by Jumeirah Living. It is such feedback that constantly motivates the team to strive harder to create moments of delight for our guests. We look forward to welcoming you back for another memorable stay. Warm regards, Ian Richardson General... More 

Sintra, Portugal
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 7, 2015

My favorite hotel in London. Just Recently (last week) stayed at the Jumeirah Grosvenor House Apartments on Park Lane. Fabulously greeted by Concierge team in a very professional manner and very politely. At reception, at check-in, always greeted with a big welcome back smile, with great professionalism and courtsesy especially from Daniel and Martin. Love the design of the apartments... More 

Was this review helpful? Yes 1
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Carla A, Thank you for taking the time to share your experience here on Tripadvisor. We are delighted to read how much you enjoyed your last stay with us. We aim to create memorable experiences for all our guests from the point of arrival to departure, and we are pleased to hear that our colleagues played a significant role... More 

Dubai, United Arab Emirates
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 6, 2015

we have with family very nice stay in the hotel,,, we travelled as big family a lot, but this hotel was one of the best the hotel is located in a center place in London.... easy to reach.... staff are friendly and cooperative

Was this review helpful? Yes 2
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Noor A, I am delighted to learn that you have enjoyed the warm hospitality of our colleagues, as well as the room views and convenient hotel location. We are fortunate to be located near some fantastic shopping destinations, great attractions such as Hyde Park, Buckingham Palace and walking distance to some amazing fine dining restaurants. We look forward to... More 

Hong Kong, China
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 21, 2015

Our first time in this hotel. Very good location. Nice view of the Hyde Park. The suite is very good in sound proof & the bedding is really comfortable. We had a very good sleep which is very impressive. The suite is not very big but nicely designed. Except the lighting is not bright enough but luckily the hotel provided... More 

Was this review helpful? Yes 1
GrosvenorHouseApt, Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear W7969VWdianam, We are very delighted that you enjoyed your stay with us here at Grosvenor House Apartments by Jumeirah Living. Thank you very much for your kind words about our property. I would like to inform you that we updated your profile and on your next visit we will try to allocate an apartment with a different layout so... More 

Marbella, Spain
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 18, 2015

Recently stayed at the Jumeirah Grosvenor House Apartments on Park Lane. Greeted on arrival very courteously and professionally by the Concierge team on ground level, followed by a smooth check-in by Mohamed at reception. The apartment was fantastic and spacious with all the functionalities of a modern home. A big thank you to Cesar for providing us with such wonderful... More 

Was this review helpful? Yes 3
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear DDNoemius, We are so glad that you discovered your new home on Park Lane and delighted that you enjoyed your stay with us. Thank you very much for your kind words about our property and the exceptional service provided by our fabulous colleagues, especially Cesar and Derrick who were delighted to look after you. We look forward to welcoming... More 

Kuala Lumpur, Malaysia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 17, 2015

Modern living with excellent facilities , contemporary design and best location near parks & shopping centres. Located in the centre of almost everything , walking distance to Oxford Street and Hyde park is just across the hotel. Quiet park & busy Oxford , best place to be.

Was this review helpful? Yes 2
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Albakri123Trip, Thank you so much for your positive comment of your recent stay with us. I am so pleased you enjoyed your time with us and I am very delighted to read that you found the location, the service and facilities; especially our contemporary design of our luxury apartments as an amazing experience. My colleagues and I are truly... More 

Siauliai, Lithuania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2015

We had a fantastic weekend with our family and Jumeirah Living played an essential role. The location is great, the property is outstanding and the servise impeccable! Close to oxford street and Selfridges, you will never get bored of shopping. After walking km in the streets of London, the least you can ask is for a comfortable sofa to unwind... More 

Was this review helpful? Yes 1
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Roll777, Thank you for taking the time to write and share your experience at Grosvenor House Apartments by Jumeirah Living. There is no greater reward for us than to receive such wonderful feedback from our loyal guest. It’s fabulous to hear that you particularly loved the location and our outstanding guest services and I do hope to welcome you... More 

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