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Grosvenor House Apartments by Jumeirah Living

5.0 of 5 Hotel   |   Park Lane | Corner of Mount Street, London W1K 7TN, England (Mayfair / St James's / Piccadilly / Green Park )
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Ranked #63 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Muchohi G
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95 people have reviewed this hotel

Traveler rating
    75
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Kuwait City, Kuwait
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I have stayed in room 216 for one night, it was the worst hotel room that I ever stayed in! The room is very badly arranged with bed right next to the door, sofa is less than 50 cm from the TV which is mounted high up on the wall, so you get cramps in your neck plus a headache... More

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is now the only place I stay while in London, the size of the rooms, the customer service, location is fantastic. In the summer I don't believe there's a better place to stay in London, however it will cost you but if "Money" isn't the problem please stay here 100%.

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GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Muchohi, Thank you for sharing this lovely review following your recent stay with us at Grosvenor House Apartments by Jumeirah Living. I am delighted to hear how much you enjoyed your stay and have now found your new home on Park Lane. I look forward to warmly welcoming you back on your next visit to London. Warm regards, Astrid... More

londongirl1971
1 review
4 of 5 stars Reviewed 2 weeks ago

I have just stayed at GHA for 2 weeks whilst chaperoning 2 girls of 17 & 18 yrs old. We had a 2 bedroom luxury apartment on the 7th floor with a Hyde Park View. We were given an upgrade to this apartment on arrival which was a wonderful surprise! There was also a HUGE chocolate birthday cake waiting for... More

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GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear londongirl1971, I wish to thank you for taking the time to review your recent stay at Grosvenor House Apartments by Jumeirah Living. Please accept my sincere apologies for the inconsistent Housekeeping service you received. I can assure you that this is not indicative of our usual high standards. I will ensure the Housekeeping team are re-trained and these important... More

Doha, Qatar
Contributor
18 reviews 18 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's so controversial. I love and hate this place. It's my favourite accommodation for London when I get a room with outside view...I don't mind if it's park or street view. The most important is to get the window I can open. The rooms facing inside r my nightmare. Feels like a cave as u have no idea what is... More

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GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Annalocanova, Thank you for your valuable review on your stay at Grosvenor House Apartments by Jumeirah Living. I was saddened to hear about your recent experience; particularly the inconsistency in our housekeeping and breakfast standards. Please rest assured that actions have been taken to train the colleagues to prevent these issues from re-occurring. I have updated your profile to... More

Cork, Ireland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The apartments are in conspicuous from the street, only the smartly dressed doorman would alert you to the entrance. From the moment you set foot inside the door, a luxurious and warm but unpretentious experience begins. The staff were without exception polite, charming and helpful, making every effort to put everyone at ease, including a shy teenager! The overall feel... More

Was this review helpful? Yes 1
GrosvenorHouseApts, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Nolahwhite, Thank you for the amazing review of your recent stay at Grosvenor House Apartments by Jumeirah Living! I am so pleased that you enjoyed your stay with us. I am delighted to read your appraisal of our team, design & facilities of our apartment and I know that our colleague’s will be pleased to learn of your kind... More

Weston-super-Mare
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 23, 2014

I stayed here with a friend on a business trip. The apartment was huge though six person dining table in the kitchen was a bit redundant. Really great staff always looking to help out. The location is great - what's not to like about living on Park Lane - even if it was for just 6 days. The highlight for... More

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GrosvenorHouseApts, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Dean_Alice, Thank you so much for this amazing comment of your recent stay with us. I am so pleased you enjoyed your time with us and I am very delighted to read that you found the location, the service and facilities; especially bathroom design of our luxury apartments as an amazing experience. My colleagues and I are truly appreciative... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 16, 2014

It was a really in forgetful hotel.. Nice place in a right place ... Highly recommend by me .. Between Oxford st and knights bridge ( for the shoppers ) and in front of the magnificent Hyde park. Studio apartment and really comfy with all what you need .. Bet expensive and no hangers.. Enjoy

Was this review helpful? Yes 2
GrosvenorHouseApts, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Ayman, We are delighted to hear that you enjoyed your stay at Grosvenor House Apartments as well as our services and all the details we are putting together to satisfy our guests. Indeed, our property is ideally situated, which means there is at all-time a lot to see and do. We hope to have the pleasure to welcome you... More

Dubai, United Arab Emirates
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 12, 2014

I am a bit late writing this- but better late than never. My husband and I met our family there for a long weekend with our 4 month old daughter. What a memorable, fabulous experience! The lobby is 1 floor up and absolutely stunning. The GM met us to welcome us and when I mentioned that I forgot my daughters... More

Was this review helpful? Yes 1
GrosvenorHouseApts, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Lane, Thank you for sharing your wonderful review and recommending us to another TripAdvisor travellers. I truly appreciate the way you captured Grosvenor House Apartments by Jumeirah Living in your comments. The team and I are thrilled to learn that you had " a memorable, fabulous experience" and look forward to seeing you again very soon. Warmest Regards, Astrid... More

india
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 4, 2014

Just came back after staying here for 15 days. As usual this was a completely faultless stay. Also just read a review by marios 'just facade' it was very funny to read why people you haven't stayed here or gHA employs would review this as jumeirah does not need to do these things to higher there rating on trip advisor... More

Was this review helpful? Yes
GrosvenorHouseApts, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Bhatia, We are elated to receive a perfect score review and appreciate your kind recommendation of our property to other Trip Advisor travellers. Your kind patronage is much appreciated and I look forward to the pleasure of welcoming you back to Grosvenor House Apartments by Jumeirah for another enjoyable stay in the near future. Warmest Regards, Astrid Bray General... More

Mill Valley, California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 30, 2014 via mobile

GHA was just perfect for our needs: We needed to book an apartment or connecting suites on short notice, having been shagged (isn't that British for screwed?) by OneFineStay. They perfunctorily (by e-mail) cancelled, just four days prior to arrival, our London flat that had been booked 6 months in advance. They unhelpfully told us that this was a "very... More

Was this review helpful? Yes 2
GrosvenorHouseApts, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Ken, It was a pleasure having you with us and thank you for taking the time to review your recent stay at Grosvenor House Apartments by Jumeirah. We are delighted to read that you enjoyed our facilities as well as services provided by our dedicated team members. Furthermore, thank you for highlighting our signature restaurant Atrium, the team was... More

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Additional Information about Grosvenor House Apartments by Jumeirah Living

Address: Park Lane | Corner of Mount Street, London W1K 7TN, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grosvenor House Apartments by Jumeirah Living 5*
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Also Known As:
Grosvenor House Apartments By Jumeirah Living London, England

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style
#55 Luxury Hotel in London #99 Romantic Hotel in London #109 Family Hotel in London #151 Business Hotel in London
Hotel Class
Official Description (provided by the hotel)
With an exclusive Park Lane address, Grosvenor House Apartments by Jumeirah Living combine the services of a five-star hotel with the discretion, comfort and security of a private Mayfair residence. The property boasts 131 contemporary suites from studios through to four and five bedroom penthouses, with balconies overlooking Hyde Park and Mayfair. The suites offer full kitchen facilities, separate dining and lounge areas, complimentary wireless internet access, daily housekeeping service, all day casual dining in the Atrium, 24 hour room service, on site fitness room and an extensive list of exclusive At Home services provided by our dedicated Residence Concierge team. ... more   less 
Number of rooms
131

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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