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Grosvenor House Apartments by Jumeirah Living

5.0 of 5 Hotel   |   Park Lane | Corner of Mount Street, London W1K 7TN, England (Mayfair / St James's / Piccadilly / Green Park )
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Ranked #83 of 1,054 Hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
shirley b Victoria Capital Regional District, Canada
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97 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Victoria Capital Regional District, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

I had the pleasure of staying at this hotel this past summer and it was a great experience. The rooms were super modern and stylish and the staff was extremely helpful from the doormen to the maids. I would like to add that a particular member of staff Romain, Guest Services Manager was outstanding and made our stay in London... More

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London
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I stayed overnight last week at this hotel and cannot compliment it highly enough. The service, staff trying to exceed yoru expectations, room comfort and general level of detail and luxury is astonishing. Highly Highly recomend to someone wanting that little bit more STEPHEN S

Was this review helpful? Yes
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Stephen S, Thank you very much for taking the time to share your experience here on Trip Advisor. I was delighted to hear how much you enjoyed your stay, especially the layout and comfort of our apartments. Your positive feedback about our colleagues will certainly motivate them to the highest level and I will be sure to share your... More

Kuwait City, Kuwait
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have stayed in room 216 for one night, it was the worst hotel room that I ever stayed in! The room is very badly arranged with bed right next to the door, sofa is less than 50 cm from the TV which is mounted high up on the wall, so you get cramps in your neck plus a headache... More

Was this review helpful? Yes 1
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Emad B, Thank you for taking the time to share your valuable comments on your recent experience at Grosvenor House Apartments by Jumeirah Living. We have taken your feedback on board and have updated your profile with your preferences for your next visit. For any future stays, I would like to kindly inform you that we have a variety... More

Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This place is now the only place I stay while in London, the size of the rooms, the customer service, location is fantastic. In the summer I don't believe there's a better place to stay in London, however it will cost you but if "Money" isn't the problem please stay here 100%.

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GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Muchohi, Thank you for sharing this lovely review following your recent stay with us at Grosvenor House Apartments by Jumeirah Living. I am delighted to hear how much you enjoyed your stay and have now found your new home on Park Lane. I look forward to warmly welcoming you back on your next visit to London. Warm regards, Astrid... More

londongirl1971
1 review
4 of 5 stars Reviewed 4 weeks ago

I have just stayed at GHA for 2 weeks whilst chaperoning 2 girls of 17 & 18 yrs old. We had a 2 bedroom luxury apartment on the 7th floor with a Hyde Park View. We were given an upgrade to this apartment on arrival which was a wonderful surprise! There was also a HUGE chocolate birthday cake waiting for... More

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GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear londongirl1971, I wish to thank you for taking the time to review your recent stay at Grosvenor House Apartments by Jumeirah Living. Please accept my sincere apologies for the inconsistent Housekeeping service you received. I can assure you that this is not indicative of our usual high standards. I will ensure the Housekeeping team are re-trained and these important... More

Doha, Qatar
Contributor
18 reviews 18 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 15, 2014

It's so controversial. I love and hate this place. It's my favourite accommodation for London when I get a room with outside view...I don't mind if it's park or street view. The most important is to get the window I can open. The rooms facing inside r my nightmare. Feels like a cave as u have no idea what is... More

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GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Annalocanova, Thank you for your valuable review on your stay at Grosvenor House Apartments by Jumeirah Living. I was saddened to hear about your recent experience; particularly the inconsistency in our housekeeping and breakfast standards. Please rest assured that actions have been taken to train the colleagues to prevent these issues from re-occurring. I have updated your profile to... More

Cork, Ireland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 12, 2014

The apartments are in conspicuous from the street, only the smartly dressed doorman would alert you to the entrance. From the moment you set foot inside the door, a luxurious and warm but unpretentious experience begins. The staff were without exception polite, charming and helpful, making every effort to put everyone at ease, including a shy teenager! The overall feel... More

Was this review helpful? Yes 1
GrosvenorHouseApts, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Nolahwhite, Thank you for the amazing review of your recent stay at Grosvenor House Apartments by Jumeirah Living! I am so pleased that you enjoyed your stay with us. I am delighted to read your appraisal of our team, design & facilities of our apartment and I know that our colleague’s will be pleased to learn of your kind... More

Weston-super-Mare
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 23, 2014

I stayed here with a friend on a business trip. The apartment was huge though six person dining table in the kitchen was a bit redundant. Really great staff always looking to help out. The location is great - what's not to like about living on Park Lane - even if it was for just 6 days. The highlight for... More

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GrosvenorHouseApts, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Dean_Alice, Thank you so much for this amazing comment of your recent stay with us. I am so pleased you enjoyed your time with us and I am very delighted to read that you found the location, the service and facilities; especially bathroom design of our luxury apartments as an amazing experience. My colleagues and I are truly appreciative... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 16, 2014

It was a really in forgetful hotel.. Nice place in a right place ... Highly recommend by me .. Between Oxford st and knights bridge ( for the shoppers ) and in front of the magnificent Hyde park. Studio apartment and really comfy with all what you need .. Bet expensive and no hangers.. Enjoy

Was this review helpful? Yes 2
GrosvenorHouseApts, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Ayman, We are delighted to hear that you enjoyed your stay at Grosvenor House Apartments as well as our services and all the details we are putting together to satisfy our guests. Indeed, our property is ideally situated, which means there is at all-time a lot to see and do. We hope to have the pleasure to welcome you... More

Dubai, United Arab Emirates
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 12, 2014

I am a bit late writing this- but better late than never. My husband and I met our family there for a long weekend with our 4 month old daughter. What a memorable, fabulous experience! The lobby is 1 floor up and absolutely stunning. The GM met us to welcome us and when I mentioned that I forgot my daughters... More

Was this review helpful? Yes 1
GrosvenorHouseApts, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Lane, Thank you for sharing your wonderful review and recommending us to another TripAdvisor travellers. I truly appreciate the way you captured Grosvenor House Apartments by Jumeirah Living in your comments. The team and I are thrilled to learn that you had " a memorable, fabulous experience" and look forward to seeing you again very soon. Warmest Regards, Astrid... More

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Additional Information about Grosvenor House Apartments by Jumeirah Living

Address: Park Lane | Corner of Mount Street, London W1K 7TN, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grosvenor House Apartments by Jumeirah Living 5*
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Also Known As:
Grosvenor House Apartments By Jumeirah Living London, England

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