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Grosvenor House Apartments by Jumeirah Living

#37 of 1,063 Hotels in London
Certificate of Excellence
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Park Lane | Corner of Mount Street, London W1K 7TN, England
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Grosvenor House Apartments by Jumeirah Living
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Grosvenor House Apartments by Jumeirah Living
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156 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Our first time in this hotel. Very good location. Nice view of the Hyde Park. The suite is very good in sound proof & the bedding is really comfortable. We had a very good sleep which is very impressive. The suite is not very big but nicely designed. Except the lighting is not bright enough but luckily the hotel provided... More 

Was this review helpful? Yes
GrosvenorHouseApt, Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear W7969VWdianam, We are very delighted that you enjoyed your stay with us here at Grosvenor House Apartments by Jumeirah Living. Thank you very much for your kind words about our property. I would like to inform you that we updated your profile and on your next visit we will try to allocate an apartment with a different layout so... More 

Marbella, Spain
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Recently stayed at the Jumeirah Grosvenor House Apartments on Park Lane. Greeted on arrival very courteously and professionally by the Concierge team on ground level, followed by a smooth check-in by Mohamed at reception. The apartment was fantastic and spacious with all the functionalities of a modern home. A big thank you to Cesar for providing us with such wonderful... More 

Was this review helpful? Yes 2
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear DDNoemius, We are so glad that you discovered your new home on Park Lane and delighted that you enjoyed your stay with us. Thank you very much for your kind words about our property and the exceptional service provided by our fabulous colleagues, especially Cesar and Derrick who were delighted to look after you. We look forward to welcoming... More 

Kuala Lumpur, Malaysia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Modern living with excellent facilities , contemporary design and best location near parks & shopping centres. Located in the centre of almost everything , walking distance to Oxford Street and Hyde park is just across the hotel. Quiet park & busy Oxford , best place to be.

Was this review helpful? Yes
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Albakri123Trip, Thank you so much for your positive comment of your recent stay with us. I am so pleased you enjoyed your time with us and I am very delighted to read that you found the location, the service and facilities; especially our contemporary design of our luxury apartments as an amazing experience. My colleagues and I are truly... More 

Siauliai, Lithuania
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a fantastic weekend with our family and Jumeirah Living played an essential role. The location is great, the property is outstanding and the servise impeccable! Close to oxford street and Selfridges, you will never get bored of shopping. After walking km in the streets of London, the least you can ask is for a comfortable sofa to unwind... More 

Was this review helpful? Yes
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Roll777, Thank you for taking the time to write and share your experience at Grosvenor House Apartments by Jumeirah Living. There is no greater reward for us than to receive such wonderful feedback from our loyal guest. It’s fabulous to hear that you particularly loved the location and our outstanding guest services and I do hope to welcome you... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

We had an overnight stay with meal at the Grosvenor. We were very impressed with the attentiveness of all staff right through from the booking process and beyond. The rooms were well equipped and presented well, as expected. We would highly recommend this hotel and will be sure to re-visit...

Was this review helpful? Yes
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Lee, I am delighted to learn that you enjoyed your stay at Grosvenor House Apartments by Jumeirah Living and the friendly efficiency of our colleagues. It is feedback like yours that motivates us to constantly strive for service excellence. Thank you for your positive recommendation and we hope to welcome you back in the near future. Warm Regards, Ian... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Starting from the concierge and front office. We had a quick and smooth check in. When I got into my room I had an amazing set up, the bedroom and the bathroom were decorated with rose petals and candles. The apartments are amazing, very modern and spacious. I would like to stand out the guest relations team, Ceaser made our... More 

Was this review helpful? Yes
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear AAD, Thank you for posting a glowing review of your stay at Grosvenor House Apartments by Jumeirah Living. I very much enjoyed reading the enthusiasm of your comments about our service and how modern and spacious our apartments are. We aim to provide a tailored service resulting in exhilarating experiences like the one you kindly described. I will ensure... More 

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

You are the best. Amazing service. Great rooms. Well looked after by all staff. Food was nice. Planned a night out but was happy to stay in. Charlotte looked after us kept drinks topped up and served with a great and beautiful smile.

Was this review helpful? Yes
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear sh212, Thank you for taking the time to feedback from your recent stay. I am so pleased to read that you had such a lovely stay and thank you for your positive comments about the service the team delivered for you and about our fabulous apartments. I will ensure that I communicate this back to our team. I look... More 

Tel Aviv, Israel
Top Contributor
51 reviews 51 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 23, 2015

We decided to try staying in an Apartment when visiting London this time instead of a Hotel. Well this was certainly was a great choice. The quality of the accommodation was first class,the services match many a top Hotel and the staff were exceptional. There is a24 hour full restaurant serving the complete and extensive menu at all times [no... More 

Was this review helpful? Yes 1
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Clive, Thank you for choosing to stay at Grosvenor House Apartments by Jumeirah Living and for sharing your experience with us on Tripadvisor. It’s wonderful to read that you enjoyed your stay, appreciated the service, and also the quality and selection of food served in our glorious Atrium. It would be a pleasure for us to be able to... More 

Senior Contributor
22 reviews 22 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 19, 2015

This is definitely one of the best hotel/apartments in London! The rooms are clean, modern, and have all the best amenities. The staff are wonderful and no request is too big or small for them...the one thing I can say is that although we enjoyed our room service, the food is average and does not reflect the prices.

Was this review helpful? Yes 2
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Jessie N, We are honoured to read such an amazing review. Thank you for sharing your experience with other Tripadvisor travellers, one of our priorities is to ensure that our guests feel pampered and special so we are delighted to read that we were able to provide you with a memorable stay. Looking forward to welcoming you back to... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2015

We stay for 1 night and it was amazing experience. Started when you enter the building, concierge ask you if you need any assistance. When we checked in all of the staff was smiling and welcoming you.The apartment was really nice and my family was happy. We had our dinner in Atrium and it was absolutely delicious. We want to... More 

Was this review helpful? Yes 2
GrosvenorHouseApt, General Manager at Grosvenor House Apartments by Jumeirah Living, responded to this review

Dear Mrs Palieva, Thank you for choosing to stay at Grosvenor House Apartments by Jumeirah Living and for sharing your experience on Tripadvisor. We are happy to learn that you appreciated the apartment, services, the food and thank you especially for mentioning the helpfulness of our great colleagues. The whole team here is looking forward to welcome you back in... More 

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