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Belgraves, a Thompson Hotel

4.0 of 5 20 Chesham Place, London SW1X 8HQ, England
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Certificate of Excellence 2014
Belgraves, a Thompson Hotel
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Belgraves, a Thompson Hotel
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296 reviews from our community

Traveler rating
    203
    63
    22
    4
    4
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36
124
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66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Belgraves, a Thompson Hotel
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Ponteland
Contributor
16 reviews 16 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 22, 2014

Stayed for along weekend.Staff very caring and helpful.Rooms clean and modern with really nice Bathroom.Very centrally placed for Kensington,Chelsea and easy buses to West End from Sloane Street. Restaurant overpriced and not well cooked food,soggy tempura oysters,should have sent them back.Palm restaurant next door better but still overpriced. Better to head down to Chelsea to eat.

Was this review helpful? Yes 1
David S, Manager at Belgraves, a Thompson Hotel, responded to this review

Dear John H, Thank you very much for your review, we are pleased that you found the staff caring and helpful and enjoyed the hotels central location. I'm sorry to hear that you did not enjoy the Tempura Oysters and that you did not let the team know as we would happily prepared them again for you or offered you... More

Bracknell, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2014

Situated in a great part of London, close to all the Knightsbridge amenities, I chose this hotel as a base for our NYE celebrations at the end of 2013. From the moment we arrived, the staff were extremely helpful and courteous. Even beforehand, Diego, from concierge, had been in touch to offer helpful suggestions for dinner and drinks. Our stay... More

Was this review helpful? Yes 2
David S, Manager at Belgraves, a Thompson Hotel, responded to this review

Dear Nathan H, Thank you so much for taking the time to review your stay at Belgraves. Our entire team is delighted that you had such an enjoyable stay and that we were able to add some extra touches to your special occasion. We look forward to welcoming you back to Belgraves, maybe for the start of your honeymoon? KInd... More

2 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 17, 2014

An excellent location between Sloane square and Knightsbridge. This hotel has a nice atmosphere and very friendly and attentive staff. Rooms are nice and well looked after, only negative issue we experienced was an intermittent noise that emanated from the air conditioning and kept us awake. This was reported to the staff in the morning who were very apologetic and... More

Was this review helpful? Yes 1
David S, Manager at Belgraves, a Thompson Hotel, responded to this review

Dear paulevans88, Thank you for your review. I'm sorry that you experienced an issue with noisy air conditioning in your room, which has since been fixed, and hope this did not spoil your overall experience of Belgraves. We look forward to welcoming you back on your next trip. Warm regards, David More

Bishops Stortford, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 15, 2014

The hotel is situated in a very lovely part of London, it is an easy 5 minute walk from Sloane Square station and the service from staff was undeniably the best I have ever received. Staff continuously opened doors, were always happy to help, very friendly and approachable. Upon arrival we were given an upgraded room and the view and... More

Was this review helpful? Yes 1
David S, Manager at Belgraves, a Thompson Hotel, responded to this review

Dear Sophie H, Thank you so much for your review and your kind comments regarding the level of service you received. We are delighted that you enjoyed your Room Service breakfast as well as the view from your upgraded room. We'll follow up on your feedback about the noise from doors and hope to welcome you back to Belgraves soon.... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 11, 2014

The Belgraves is the perfect city hideaway from it all! Nestled in the streets of Belgravia you are within easy walking distance of the all the lovely shops of Harvey Nichols, Harrods and the Brompton Quarter. My sister & I chose the Belgraves for a Boxing Day get away to escape all the Christmas madness & I can truly say... More

Was this review helpful? Yes 1
David S, Manager at Belgraves, a Thompson Hotel, responded to this review

Dear LBerline22, Thank you so much for your kind review. We are delighted that the team were able to provide you with the perfect getaway from the Christmas madness, and we look forward to welcoming you back to your "home away from home" soon. Warm regards, David More

Boston
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 5, 2014

Have stayed here many times (including when it was the Sheraton Belgraves) and it is my hotel of choice in London. Boutique in design, the Belgraves delivers on all counts. Comfort and quality are great and the staff makes you feel like a special guest. I recently spent a week there and felt at home from the day I arrived.... More

Was this review helpful? Yes 2
David S, Manager at Belgraves, a Thompson Hotel, responded to this review

Dear Traveler9028, Thank you so much for taking the time to post a review of your stay. We are delighted that Belgraves is your hotel of choice when in London and that the team make you feel special. We look forward to welcoming you back "home" very soon. Warm regards, David More

Hong Kong, China
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 4, 2014

We were given a 2nd floor room right above the bar. It was very small, dark and there was no view. At 12am, we could still feel the bass from the bar, we called to complained and after the 2nd time they offered to move us to a higher floor and gave us a bigger room. We were so disturbed... More

Was this review helpful? Yes 1
David S, Manager at Belgraves, a Thompson Hotel, responded to this review

Dear JN19822013, Thank you for your feedback and review. I am sorry that King Superior room that you booked did not meet with your expectations and that you were disturbed by noise from the bar but I'm delighted that our team were able to resolve these challenges quickly for you. We look forward to welcoming you back to Belgraves when... More

Nottingham, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 3, 2014

We stayed here in February 2014 and had a lovely stay. The staff are all so friendly and helpful, nothing is too much trouble. During our stay, we had an issue with the bath taps, they sorted it out within 15 minutes. The bar area and restaurant are excellent with a very high standard of fair and service. I do... More

Was this review helpful? Yes 1
David S, Manager at Belgraves, a Thompson Hotel, responded to this review

Dear john m, Thank you for your review, it's great to hear you had a lovely stay with us and thank you for your kind feedback on our team and the service you received. We also appreciate your comments on the lighting and make-up mirrors and will look to improve this for your next stay at Belgraves. Warm regards, David More

Atlanta, Georgia
Top Contributor
68 reviews 68 reviews
48 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed February 2, 2014

Wonderful location. This hotel has the nicest, friendliest people. Great breakfast. My room had a beautiful view. I was upgraded to a bigger room but it was a handicapped room so the bathroom was kind of odd. It is a good thing that I am not very tall. Also, the lighting in the room was not great.

Was this review helpful? Yes 1
David S, Manager at Belgraves, a Thompson Hotel, responded to this review

Dear momandktravel, Thank you very much for your review, we are delighted that you enjoyed the location, view and great breakfast at Belgraves. If when you return you would like some additional lighting to be provided in your room, please let us know, we'd be happy to do so. Warm regards, David More

Chicago
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 26, 2014

Excellent smaller-sized hotel. Rooms are a bit tight, but very nicely finished. We were upgraded from Superior King and our room was beautiful! Service is outstanding - you are greeted every time you enter or leave the hotel by all staff - and you feel their enthusiasm is sincere. Lively and very cool bar area upstairs. Did not dine at... More

Was this review helpful? Yes 2
Joseph K, General Manager at Belgraves, a Thompson Hotel, responded to this review

Dear Mark_Chicago1186, Thank you very much for your kind review. We are delighted that you found the service outstanding during your stay and that you enjoyed the experience of the Bar. We really hope to see you back at Belgraves next time you are in London. Warm regards, Joseph. More

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Additional Information about Belgraves, a Thompson Hotel

Address: 20 Chesham Place, London SW1X 8HQ, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Belgraves, a Thompson Hotel 4*
Number of rooms: 85
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Also Known As:
Belgraves, a Thompson Hotel London, England

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