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Belgraves, a Thompson Hotel

4.0 of 5 20 Chesham Place, London SW1X 8HQ, England
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Certificate of Excellence 2014
Belgraves, a Thompson Hotel
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Belgraves, a Thompson Hotel
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283 reviews from our community

Traveler rating
    193
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    22
    4
    4
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35
120
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Whilst the hotel itself is lovely and the rooms are great. There has definitely been slide for the worst in terms of the service. Certainly you would expect more considering the price. The staff seem to be all fairly new and there is a lack of "character and charm" about the service provided. There are certainly better places in the... More

Was this review helpful? Yes
David S, Manager at Belgraves, a Thompson Hotel, responded to this review

Dear Scott C, Thank you very much for your review. I'm sorry that we fell short of your expectations on your most recent stay with us, we'll certainly take your comments on board so we can improve. Please do contact me directly if you would like to discuss your feedback further or would like assistance with a future reservations, I'd... More

London, United Kingdom
Contributor
14 reviews 14 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here recently on my wedding night! We had just one evening booked, and the staff made us feel like royalty throughout our stay! I love the whole Thompsons hotel group aesthetic, and this one of theirs in London is fabulous. Low key chic and quiet glamour are the order of the day. For us, after a long frenetic day-... More

Was this review helpful? Yes 3
David S, Manager at Belgraves, a Thompson Hotel, responded to this review

Dear jayester74, Thank you very much for your kind review. The whole team are delighted that they were able to add to the overall experience on your wedding day and look forward to welcoming you back again soon. You don't have to wait for a special occasion! Warm regards, David More

London, United Kingdom
Contributor
16 reviews 16 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked 2 rooms for a 1 night stay as we were moving to a larger apartment to accommodate our large family for a long stay in London. Our rooms were luxurious, decorated in the highest manor. One of our rooms was an accessible room (for disabled) which meant the bathroom was overly large and spacious which helped with our... More

Was this review helpful? Yes 3
David S, Manager at Belgraves, a Thompson Hotel, responded to this review

Dear samanthajmck, Thank you very much for such a fantastic and comprehensive review. The whole team are delighted that you enjoyed your time with us so much and we look forward to welcoming you back again soon especially to Pont St so you can indulge in some more of our great desserts.Warm regards, David More

Fairfield County, Connecticut
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed at the Belgraves 3 times in the last 6 months, always for business, and it has been consistently wonderful. The location is amazing, a few blocks behind the Berkeley Hotel but half the price while still close to Sloane Square and Harrods/Harvey Nichols. The hotel decor is stylish and offers a nice bar and separate restaurant. The... More

Was this review helpful? Yes 3
David S, Manager at Belgraves, a Thompson Hotel, responded to this review

Dear Erika026, Thank you so much for taking the time to review your recent stays at Belgraves, we are all delighted that you enjoy it here so much, and look forward to welcoming you back again very soon. Warm regards, David More

Ibiza, Spain
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed in the Belgraves several times and am really pleased to make the same consistent quality experience every time. The staff is extremely well trained and go out of their way to be helpful, from reception, concierge, events, to room service and bar. The rooms are very cosy and well designed, and always impeccably clean, often with a... More

Was this review helpful? Yes 2
David S, Manager at Belgraves, a Thompson Hotel, responded to this review

Dear Nina D, Thank you so much for your lovely review and kind words. We are delighted that you are enjoying your Food and Beverage experiences here as much as you are enjoying the service the team provide and we are thrilled that we are your favourite London hotel. We look forward to welcoming you back soon, please don't leave... More

Rio de Janeiro
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 10, 2014 via mobile

My wife and just checked out from the hotel, and we really enjoyed our stayed there. We were upgraded to a very nice suite with great views and art works from very well known artists. The service was sharp and the bar scene was casual with class and great drinks and tapas. The location is good with many options for... More

Was this review helpful? Yes 2
David S, Manager at Belgraves, a Thompson Hotel, responded to this review

Dear Lourenço n, Thank you for taking the time to review your recent stay with us. We are delighted that you enjoyed your suite experience, the great food and drink that Belgraves Bar has to offer, as well as the service and location. We really look forward to welcoming you back to Belgraves next year. Warm regards, David More

Palma De Mallorca
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 31, 2014

Just returned from a short break to the Belgraves, a Thompson Hotel situated just off of Sloane street with all of the designer boutiques from GUCCI, Dolce & Gabbana to Roberto Cavalli, their all there, to say its in a great location is an understatement Harvey Nics and Harrods a short walking distance. THe hotel was a breath of fresh... More

Was this review helpful? Yes 5
David S, Manager at Belgraves, a Thompson Hotel, responded to this review

Dear Iain B, Thank you so much for your kind words and comprehensive review of your recent stay at Belgraves. Our team are all delighted that you enjoyed your stay with us and your experience in our Pont St restaurant, especially the amazing burgers which are a favourite of many of our guests. We are looking forward to welcoming you... More

Florissant, Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 27, 2014

The staff at this hotel were amazing! Friendly and helpful from the moment of our arrival until our departure. My 13 year old son and I were in London for a long weekend and Belgraves provided a luxurious place to rest our weary bodies after each day of touring. Diego, the concierge, was especially helpful in providing detailed directions and... More

Was this review helpful? Yes 3
David S, Manager at Belgraves, a Thompson Hotel, responded to this review

Dear fam0f6, Thank you so much for your lovely review, kind words and for highlighting the service that our Concierge Diego provided you. We are delighted that you and your son felt so at home and we look forward to welcoming you back to Belgraves on your next London trip. Warm regards, David More

London, United Kingdom
Senior Contributor
29 reviews 29 reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed August 19, 2014

My partner bought me here to celebrate our anniversary. The staff on check in were delightful, and we had a good chat about local things to do while we were there. The concierge Violetta was most informative, helpful and booked us a beautiful seafood restaurant only a few minutes away from the hotel for our evening meal that night. The... More

Was this review helpful? Yes 4
David S, Manager at Belgraves, a Thompson Hotel, responded to this review

Dear DCamilla, Thank you for your lovely review, kind words and for recognising Violetta, our Concierge. We are delighted that you and your partner enjoyed your stay and your anniversary champagne and the team look forward to welcoming you both back to Belgraves soon. Warm regards, David More

Riga, Latvia
Contributor
17 reviews 17 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 19, 2014

New hotel, a full makeover to the former Sheraton. Tasteful interiors. Perfect location. Excellent concierge. However small rooms & low ceiling - not the level I expected from a 5 star hotel, but most importantly - no view whatsoever. When asked for another room, got a different one, but still no view.

Was this review helpful? Yes 2
David S, Manager at Belgraves, a Thompson Hotel, responded to this review

Dear Kristaps K, Thank you for reviewing your stay at Belgraves. Whilst we are delighted that you enjoyed the location, interiors and the service from our Concierge team, we are sorry to hear that the size of the room and ceiling height were not to your liking on your most recent stay. Please do let me know when you are... More

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Additional Information about Belgraves, a Thompson Hotel

Address: 20 Chesham Place, London SW1X 8HQ, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Belgraves, a Thompson Hotel 4*
Number of rooms: 85
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Also Known As:
Belgraves, a Thompson Hotel London, England

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