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Belgraves, a Thompson Hotel

20 Chesham Place, London SW1X 8HQ, England
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Ranked #74 of 1,071 hotels in London
Certificate of Excellence 2013
A recent review
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235 people have reviewed this hotel

Traveler rating
    156
    52
    19
    4
    4
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29
100
13
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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cardiff
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have just spent a night at the hotel and was quite simply perfect! Service (even before we arrived) was exceptional. The hotel is über stylish and located in the heart of Belgravia, londons most exclusive area. It's within easy access to the luxury Knightsbridge and Chelsea shops and restaurants and not to far to walk to Mayfair and the... More

Was this review helpful? Yes 1
David S, Manager at Belgraves, a Thompson Hotel, responded to this review

Dear SteveMcD, Thank you very much for your review and kind words. The whole team are delighted that you found the service at Belgraves exceptional, and that you enjoyed the delights of our restaurant, Pont St. We look forward to welcoming you back to Belgraves very soon. Warm regards, David More

Exeter, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

From start to finish of a three night stay we received really first class service - every member of staff is friendly and they are all keen to make your stay feel special. When you add this to very well designed rooms, a truly comfortable bed and an excellent buffet breakfast, what more can you say? If I try to... More

Was this review helpful? Yes 1
David S, Manager at Belgraves, a Thompson Hotel, responded to this review

Dear Devonduo30, Thank you so much for your great review of your stay with us. All of the team are delighted that you enjoyed your stay and were made to feel special. We also appreciate your feedback, we'll definitely work on those breakfast smiles and double check the time in the lifts. We look forward to welcoming you back to... More

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

"I’ll start by saying that I am well traveled and have stayed in my fair share of high-end hotels across the world. With that said, I am truly impressed and beyond satisfied with the service I have received at the Belgrave Hotel in London. This hotel ranks high as far as its location and overall cleanliness. However, what makes this... More

Was this review helpful? Yes 1
David S, Manager at Belgraves, a Thompson Hotel, responded to this review

Dear savas155, Thank you so much for your review of your stay and your kind words, the whole team are delighted that you were so impressed the level of service you received. We look forward to welcoming you back to Belgraves very soon. Warm regards, David More

Montreal, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed there 2 nights. They arranged a baby cot as soon as I mentioned about our stay with an infant. The room was not big enough to get in with the stroller, we had to leave it at the front desk which did not bother me at all. The hotel is located perfect for shopping, near Harrods and Harvey... More

Was this review helpful? Yes 1
David S, Manager at Belgraves, a Thompson Hotel, responded to this review

Dear NAA821, Thank you for taking the time to review your stay with us. We are delighted that you enjoyed your breakfast, especially the healthy smoothies, in Pont St an look forward to welcoming you back to Belgraves soon. Warm regards, David More

Accra, Ghana
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Europe is not known for its service (by North American standards, anyway); I know because I have lived in Europe and in general the service is not high quality. EXCEPT at Belgraves. The service at this hotel is outstanding and very genuine. I so appreciated all the staff: the doorman/porter, front desk, maintenance, restaurant staff, and concierge. Everyone I encountered... More

Was this review helpful? Yes 1
David S, Manager at Belgraves, a Thompson Hotel, responded to this review

Dear JJHigh, Thank you for your very kind review of Belgraves, it's location and the service you experienced during your stay, we are delighted you had a wonderful stay. We also appreciate your constructive criticism, we'll take a look at what we can do to resolve that issue. We look forward to welcoming you back next time you are in... More

Clark, New Jersey
Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Top tier professional talent all of whom deserve a round of applause. Great venue but it's the staff that raises the bar even higher. Highly recommended for the business or vacation traveler. Neighborhood is lovely as well.

Was this review helpful? Yes 1
David S, Manager at Belgraves, a Thompson Hotel, responded to this review

Dear Ah T, Thank you so much for your very kind comments both about the hotel and our talented team. We look forward to seeing you back at Belgraves very soon. Warm regards, David More

Celerina, Switzerland
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here this weekend and liked the design and atmosphere, the room however was still not so big for it's type and there was no isolation towards the hallway resulting in everything being heard crystal clear both ways. Sure the design was nice, but that did not make up for the fact that our sense of privacy was gone... More

Was this review helpful? Yes 2
David S, Manager at Belgraves, a Thompson Hotel, responded to this review

Dear gg7786, Thank you for taking the time to review your stay at Belgraves. We are sorry that your stay was not perfect due to the noise from the hallway and water problems you experienced on your check out date. I would be happy to discuss these issues further with you if you would like to contact me directly at... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I recently stayed at this hotel for two nights during a brief stay in London. We loved it! We are relatively frequent travellers, and were thoroughly impressed with this hotel. I don't have anything negative to say about it. It was hip and stylish without being overly pretentious, very well designed, comfortable, etc. We loved the bathroom,... More

Was this review helpful? Yes 1
David S, Manager at Belgraves, a Thompson Hotel, responded to this review

Dear SaraRCohen, Thank you very much for your great review of your stay at Belgraves. The team are delighted that you "loved it!" and were impressed by the service you received. We really hope to welcome you back to our perfect little corner of London again soon. Warm regards, David More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This being a Thompson hotel its similar in concept to many others I've stayed at. Ultra-modern clean finishes etc. the lobby is intimate some would find it a little cramped but its a minor point of observation. Staff were very attentive, we got a room upgrade at check in which may be biasing my review since the entry level rooms... More

Was this review helpful? Yes 1
David S, Manager at Belgraves, a Thompson Hotel, responded to this review

Dear Mathew S, Thank you very much for taking the time to review your stay at Belgraves, we are glad that you enjoyed your experience and look forward to welcoming you back soon. Warm regards, David More

Colchester
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My Husband and I stayed at the Belgraves last night for his 30th Birthday. From the moment we stepped foot into the hotel we we're impressed. The concierge was fantastic, likewise were the receptionists. We stayed in a studio king suite which they had kindly upgraded us to and it was amazing. They had even put a birthday cake in... More

Was this review helpful? Yes 1
David S, Manager at Belgraves, a Thompson Hotel, responded to this review

Dear Carly1988, Thank you very much for your very kind review and comments. Our whole team is delighted that we were able to make your husband's 30th birthday a special one. We look forward to welcoming you back to Belgraves very soon. Warm regards, David More

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Additional Information about Belgraves, a Thompson Hotel

Also Known As:
Belgraves, a Thompson Hotel London, England
Address: 20 Chesham Place, London SW1X 8HQ, England
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#69 Business Hotel in London
#101 Romantic Hotel in London
#101 Family Hotel in London
Price Range (Based on Average Rates): $$$$
Official Description (provided by the hotel):
Thompson Hotels' premier transatlantic addition, Belgraves, is located in Central London’s affluent Belgravia neighborhood, just minutes from internationally renowned shops, sites, and the bustling Sloane Square. Blending traditional British hospitality with an American bohemian attitude, Belgraves interprets the Thompson luxury experience in London joining an on-going creative movement in design, dining, and art that is currently forging the "new Britannia." The property features bold interior architecture and design by acclaimed British designer, Tara Bernerd, and architectural design by EPR Architects. The 85-room hotel includes Pont St. a contemporary seafood restaurant, an intimate library bar, and a fitness center, coming together to offer a seductive oasis in the heart of the city. The chic and eclectic lobby is set to become a second home for both hotel guests and London’s glitterati alike. ... more   less 
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