Brand new HI with excellent spacious, clean and well decorated rooms. Good staff and if it were in a different place would get 5 stars. We got a deal with Hotwire and paid about £80 per night without breakfast. A pretty good deal in London. Its 5 mins walk from Whitechapel tube station which means about a 30 min journey... More

Stayed at the Holiday Inn, Commercial Street for one night for a business meeting in the city. The Hotel is immaculate and staff working there give a great service. Polite, friendly, helpful and efficient. Check in was easy and I was upgraded to an executive suite and given a voucher for a complimentary drink at the bar.Really appreciated it. Room... More

Stated here for one night as I was attending a conference nearby and this was the closest Holiday Inn. It's not in the nicest area of London, but once your in the hotel it's first class. Rooms are large and clean, staff attentive and public areas nice too. Breakfast was good, but I didn't eat dinner here (too many authentic... More

Judging from the reviews on here, it's only been open a few months, and parts of the hotel still smell 'new'. Booked via lastminute.com's Secret Squirrel deal (they don't tell you the name of the hotel till you've booked it) and paid £77, which is around half the rack rate. Brisk check-in, and was in my room in moments. Decent... More

I stayed at the Holiday Inn last night whilst in London with work and was stunned at how this chain hotel exceeded my expectations; The staff are superb delivering a consistently high level of service (in all departments - reception, restaurant etc). The hotel is immaculate from the bar and lift areas to there not been a spec of dirt... More

Great New hotel, outstanding staff in all areas of the hotel, a real pleasure to stay at this hotel. Plenty of on street parking overnight, free of charge from 1800 to 0830 then either pay by meter or on line using "payphone" Android or Apple app or of course phone! I have stayed in a lot of ICHG hotels and... More

Modern, very clean. Staff very friendly and helpful. Only 10 minutes to Aldgate East tube station along commercial road. Surrounding area not very attractive but felt safe to walk back and forward to tube station. There is a bus stop directly opposite hotel if you did not want to walk to tube station. We were upgraded to executive room and... More

The staff was very accommodating and personable. We booked very late and on the same weekend as the London Marathon but the accommodations were still clean and spacious. The hotel is not in a tourist location so it made it difficult to travel into Central London to see sights and friends. Closest tube stations are Whitechapel and Aldgate East and... More

Recently stayed here and was quite impressed with the hotel in general. It's a relatively new property so still looks great from the outside (and inside). The location is not the greatest - about 5 minutes walk from Whitechapel tube station and a walk through not the nicest of areas but I wouldn't let that put me off returning. Check... More