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West Ham United Hotel

3.0 of 5 Boleyn Ground, Green Street | W Ham United Football Club, London E13 9AZ, England
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West Ham United Hotel
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West Ham United Hotel
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223 reviews from our community

Traveler rating
    65
    96
    47
    11
    4
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32
76
15
57
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Paignton, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I stay here every month on business. This Hotel is the brilliant. You have to be careful when you go because on a match-day you cant check in until 9pm. It must be the quietest hotel in London as its set back from the road. Parking is free and you can park all day. The staff are brilliant, friendly and... More 

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2 reviews
5 of 5 stars Reviewed 1 week ago

A must for all West Ham fans to stay at the home of Englands greatest football ambassador Bobby Moore ...we wanted to stay at the home of football before West Ham move to their new stadium at Stratford ...

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2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

The stay was a gift for my boyfriend with tickets to the game! Only thing with staying in this hotel on match days, you can't check in until a few hours after the game has finished! Although this is a pain, they did give plenty of notice via email if I wanted to make other arrangements. The staff were very... More 

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Galway, Ireland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Staying here is a must for any West Ham fan. As far as I know, all the rooms face the pitch so the view is definitely something that's great to wake up to. The room is used as a matchday box during games (I was here to see the Hull City game). Kick off was at 1.30pm so we couldn't... More 

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Walton-On-Thames, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Booked Valentines for a treat for my West Ham loving hubby, booked the double room, B&B and evening meal. Checking in was not a problem, receptionist was friendly and paperwork etc was read, although had to pay cash due local problem taking cards (although the pub down the road was taking cards)y. We were told dinner would be in the... More 

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Manchester
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I accidentally left my phone charger in my room when I checked out. I rang the hotel within a few hours but have been told that they found nothing in the room. The charger was plugged in by the bed and the door was locked when I left, therefore, a member of staff took the charger and they are now... More 

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Brighton, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

When I arrived at this hotel several guests in front of me at reception were experiencing difficulty in checking in Given that this was Valentine's Day one couple were told there were no double room only twins available this being despite doubles being booked Another couple despite having an e mail confirmation were advised their reservation had been cancelled This... More 

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1 review
1 of 5 stars Reviewed 2 weeks ago

Booked in early January for valentines stay through booking.com where you can supposedly request early check in which would have been handy. I was told to wait 48 hours for a response. 5 days came and went with no reply so I rang them twice in two days. No response. I emailed them. No response. A few days later I... More 

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 25, 2015

Great to have a room overlooking the pitch. However the room was very tired with no wardrobe, no opening window and noisy aircon. Good breakfast and easy free parking were the only positives. The staff didn't seem to understand customer service and ignored us most of the time.

Was this review helpful? Yes 1
Brighton
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 23, 2015

Was a birthday treat for my husband who is a fan, a show in London and then a stay at the hallowed turf, was a little panicked to find a note saying room had to be vacated by 6:30am, but on further reading this was for Sunday which was match day. Its clean, tidy and quite modern feeling, but there... More 

Was this review helpful? Yes 2
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Additional Information about West Ham United Hotel

Address: Boleyn Ground, Green Street | W Ham United Football Club, London E13 9AZ, England
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — West Ham United Hotel 3*
Number of rooms: 70
Reservation Options:
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Also Known As:
Quality Inn London
West Ham United London
West Ham United Hotel London, England
Hotel Style:
#52 Best Value Hotel in London
#280 Business Hotel in London

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