The hotel is in a great location. The rooms are big enough, well equipped, the bathroom was very roomy. The tub was a bit high -- i can see how someone older might have a problem stepping out of it. the rooms were very clean, turn down service at night. The hotel staff was extremely friendly. We stayed here for... more

Our rating for this Hotel is quite unfortunate, simply because it could easily have been a very good one. After a great day out in London my wife and I walked into the Hotel bar to sit down and have a drink. But on arrival the male bartender just stare intensely and unfriendly at us and did not return the... more

My parents and I were visiting London and Paris for their first time in celebration of my mothers birthday. We'd spent 4 wonderful nights at the Sofitel St. James London and encountered the General Manager as we departed. . My father mentioned to the General Manger at the St. James this excursion was part of a birthday celebration and that... more

Service was excellent and that's what matters when you're staying at this class of hotel. 5 stars. more

As a regular stayer at Sofitel the Grand in Amsterdam I decided to stay at the Sofitel St James in London when I was there for a couple of days two weeks ago. I must admit the A-CLub card points I collect at Sofitels worldwide keep me loyal to the brand but it is always an experience to try somethnig... more

We stayed at this wonderful hotel for six nights. The hotel staff is attentive, the rooms are large, and the locations is central for attractions, restaurants, and nightlife. The rooms were cleaned twice a day, and all of the amenities of home were provided....including slippers. My husband loved the internet service in the room. I would stay at this hotel... more

Stayed at Sofitel St. James for three nights. And we will come back, and look forward to a weekend in December. Fantastic room,location,food and staff. more

We enjoyed a fantastic weekend at the Sofitel in London. You can be sure to find the service at your liking in this 5 star hotel only 2 minutes from Piccadilly Circus! Great rooms, very clean and very nice bathroom. The staff is very helpful and always very anticipating. Overall CHAPEAU! more

What a nice locale, close to everything. Service was the best I have ever seen, room was exceptional. We arrived very early before checkin, and the staff accomadated into their workout and spa facility to refreash. WHAT AN EXPERIENCE.......... more