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Sofitel London St James

#26 of 1,058 Hotels in London
Certificate of Excellence
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6 Waterloo Place, London SW1Y 4AN, England
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Sofitel London St James
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3,170 Reviews from our TripAdvisor Community

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Thrapston, England, United Kingdom
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

Here for a three day conference so no info on the rooms. The building looks amazing and the conference facilities were just what we needed. The food was great and the service polite and professional. I am sure that it came at a price though.

Helpful?
Thank RupertPon
Sydney, Australia
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Fantastic location, beautiful hotel, great service. The beds are so comfortable it's like sleeping on a cloud. The staff are so friendly and helpful going out of their way to make your stay enjoyable.

Helpful?
Thank Christie4444
Manchester, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A wonderful hotel situated a stone's throw from Piccadilly Circus and Trafalgar Square. The staff are without exception friendly and helpful, the rooms well-appointed and clean, the breakfast copious. The beds are incredibly comfortable. This is the second time we have stayed here and only wish it could have been longer. The hotel is efficiently run and nothing seems to... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Stephen H
Manchester, United Kingdom
Level Contributor
6 reviews
5 of 5 stars Reviewed 3 days ago NEW

Firstly, the location of this hotel is so perfect - it is near everything you would want to see in London, and very near Trafalgar Square. This was our second stay at the Sofitel Saint James, and we were again impressed by the professionalism and kindness of the entire staff. I arrived earlier than my partner, but there was no... More 

Helpful?
Thank Scott S
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Really well located hotel The staff and the service was really professional and outstanding Perfect location for business The bar-lounge was an absolute joy! and the food was just delicious (I'm french and I really appreciate and loved the food served from breakfast to diner)

Helpful?
1 Thank samira b
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, Thank you so much for this great feedback. Thank you for pointing out the "outstanding" service provided to you all throughout the hotel as well as the "delicious" food served to you on each and every meal. We look forward to welcoming you back. A bientot. Nicolas Pesty More 

London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Great hotel Bit pricey but you get what you pay for in this life Beautiful sumptuous interior Excellent service Best part is the location Right in Waterloo Wonderful ! Staying one night ? Book on late rooms after 7.30 pm on the day for lowest rate Will Deffo return to stay again

Helpful?
Thank marziolga
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, Thank you for your telling us about your wonderful stay at Sofitel London St James. We look forward to your next visits. A bientot. Nicolas Pesty More 

London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

We could not believe the care and service we received at this fantastic hotel. From the moment we arrived greeted by all the staff in the vicinity and the wonderful smell to the moment we left we were treated like I have never known before. The room was spotless with so many extras and the food was fantastic as was... More 

Helpful?
Thank susan c
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guests, What a wonderful feedback! Thank you for that! Thank you for complimenting all the staff you have been in contact with as we strive to provide genuine, high standards of service. Thank you also for pointing out the delicious food served to you be with Room Service and be in our restaurant The Balcon. We look forward to... More 

Kuala Lumpur
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Rooms were very luxurious, service is impeccable (especially the doorman!) and many nice touches for a platinum member. Location is great as well right smack in the middle of it all.. theaters, the tube, places of interest (Buckingham palace, st james park, Trafalgar square and Chinatown) Service at the bar was great too!

Review collected in partnership with Accorhotels.com

Helpful?
Thank sugimgoh
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, Thank you very much for this very positive feedback complimenting our high standards of service. We look forward to welcoming you back. A bientot. Nicolas Pesty More 

Bristol, UK
Level Contributor
74 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We last stayed here in January 2012 and we feel it isn't quite as good as it was. The service is still outstanding with, as far as we could see, mostly French staff. For non-UK readers this is a perfect spot to explore London being within an easy walking distance of the Houses of Parliament, Westminster Abbey, Buckingham Palace and... More 

Helpful?
Thank Barry_in_Bristol
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guests, I thank you for your constructive feedback and am happy to hear that you have had an enjoyable experience. We look forward to welcoming you back with our undivided attention. A bientot. Nicolas Pesty More 

Boston
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The St James Sofitel is so well located just a block from Regent Street or Old Bond Street which gives offer to all the most famous of London's stores and shops. The restaurant and bar/lounge an absolute joy serving the best!...not to mention the wonderful attention from staff and management. The concierge offers the utmost of knowledge and can accommodate... More 

Helpful?
Thank robertrV1997GJ
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, Thank you so much for letting us know about your amazing experience all throughout the hotel. We look forward to your next visits in our central yet quiet location. A bientot. Nicolas Pesty More 

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Staying in St. James's

Neighborhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
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