We stayed as a family in the Edith Adams suite and the adjoining room for 5 nights. Our rooms weren't ready when we arrived at lunchtime but the staff offered us a complimentary lunch while we waited. They immediately made us feel welcome, and that hospitality continued throughout our stay - they were always helpful, cheerful, polite, hospitable, and never... More

In early May we enjoyed four days at this outstanding property. Our luxury room, 318, was a decent size for the centre of London and had all the expected style, high quality finishing and amenities. In was nice to find that the window could be opened so we were able to enjoy some fresh air in the room. Although the... More

I have now stayed at this hotel three years running and what distinguishes it from other hotels is the outstanding service. I am always made to feel so welcome by all the staff. The location cannot be bettered especially if you are interested in the Weat End theatres. The rooms are spacious and have every modern appliance imaginable. The bed... More

This hotel surpassed any review I read-and happily so! Great location superb staff wonderful well designed rooms; very quiet, extremely accomodating concierge, great Spa, delicious food, What a 5 star really should be. I will definately be back-feels like home away from home. Attention to detail just perfect! The concierge selected a restaurant for me last evening (Avenue) a few... More

As a 'non-corporative traveler'( I pay my bills) I am alway aprehensive in making reservations in 5-star hotels because I may not get what I payed for, but that was not the case in Sofitel St James. I spent 6 nights and services were great: laundry, housekeeping, roomservice, great gym and excellent breakfast (not inccluded but worth). The room was... More

Mine was a business trip and I really enjoyed my stay. The hotel had a prime location close to restaurants and shops. The breakfast was delicious and the lobby bar was small but with excellent service. Concierge was also very good, they managed to arrange for a private hair dresser to do my hair in my room with a very... More

I'll confess, I got a great deal on Hotwire. I used Hotwire and was able to work out the location of the hotel from the description. I am British by birth, living in the US and this was my partner's first visit to the UK, so I wanted a nice hotel. The reviews I read of this hotel were astounding...... More

Very nice hotel, it is located in a great place very near Piccadilly Circus, which is near many shops, near the Mall and St James park. The whole area is very nice. The staff is incredibly helpful and courteous. The rooms are a bit small but nice, everything works the bathroom actually has a good size with separate shower and... More

The hotel is located near Picadilly Circus and comercial area. The staff was very nice and help us in everything we needed. The room was confortable and well done. We'll surely be back soon.