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All 1,073 London hotels

Sofitel London St James

5.0 of 5 Hotel   |   6 Waterloo Place, London SW1Y 4AN, England (Mayfair / St James's / Piccadilly / Green Park )
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Ranked #20 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Chemyn R Arlington, Texas
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2,418 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
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English first
Arlington, Texas
Contributor
18 reviews 18 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was our first stay at the Sofitel St. James, and we were very pleased. The service was exceptional, from the concierge to the front desk to the breakfast and housekeeping staff members. Our room was very comfortable and quiet (there was a lot of construction going on just outside, but the double-glazed windows completely shut it out, couldn't hear... More

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Mirfield
Contributor
12 reviews 12 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We went to embley for the Rugby League Challenge Cup Final. We stayed at the Sofitel St James' in London and it was an abolute delight. The staff were very friendly and helpful and the whole experience was fabulous. We went sightseeing on the Sunday and left our luggage in the care of the hotel staff. When we returned very... More

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Jensen Beach, Florida
Contributor
19 reviews 19 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed in this hotel in 2009 before I belonged to trip advisor but my son on our recommendation stayed there recently and loved it as much as we did. You really can't beat the location and the service is topnotch. The room while small was beautiful as was the bathroom. My only complaint was the price of the breakfast... More

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N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, I am glad to hear that yourself in the past and your son lately have had a very enjoyable stay at Sofitel London St James. We then look forward to welcoming you back in our centrally located hotel. Au revoir, Nicolas More

CAIRO
Top Contributor
108 reviews 108 reviews
33 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed with my family in this amazing hotel before, and as I have mentioned in my last review of this wonderful property, I have stayed in many of the Sofitel hotels in Europe, North America, Middle East & Europe. The Sofitel London St. James is by far the best managed Sofitel I have ever stayed in. The staff are... More

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N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear geust, Thank you very much for this comprehensive, flattering feedback which encourages us to keep on providing such high standards of service. Again thank you for such words of praise and I look forward to welcoming you back very often. Au revoir, Nicolas More

London
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Heartily endorse all the other complementary comments about this hotel. It has a certain je ne sais quoi which makes you feel instantly relaxed and welcome. We have been to many Sofitel hotels around the world and we still think that the Sofitel London St James is the best. Even the lifts are practically instantaneous!!!

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N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, Thank you for your loyalty! It is always a great pleasure for us to hear satisfied guests who keep coming back to us thanks to our high standards of service. We look forward to your numerous stays. Au revoir, Nicolas More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I came to London with my boyfriend for my 25th birthday. The hotel was beyond my expectations. The rooms where clean and sophisticated. They have a tea room by the lobby which was my favorite part of the hotel.

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Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We were traveling with our 8 month old daughter on her first international trip and knew that London hotels were usually small. However, Sofitel surprised us big time! We let them know that we would need a cot, if possible.. and they provided us with one, along with a bottle sanitizer, bottle warmer and a baby bathtub. Along with that,... More

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N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guests, I am truly glad to hear that the whole family has very much enjoyed the stay at Sofitel London St James. Every guest is important to us no matter what his/her age is. We genuinely love to pamper all of our guests and they can feel it. We look forward to welcoming you back soon. Au revoir, Nicolas More

Canberra, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
243 helpful votes 243 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is well located, near Trafalga Square. The staff were very welcoming and attended to all of our needs. We did have a little difficulty with the number of taps and levers on the shower, however, we worked it out in the end.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, I am pleased to hear that you have very much enjoyed your stay with us at Sofitel London St James. I thank you for pointing out our excellent service as we genuinely love to look after our guests. Looking forward to your next visits. Au revoir, Nicolas More

1 review
5 of 5 stars Reviewed 1 week ago

Above and beyond five star property. This ideally located property has so much to offer. The staff is exceptional, ask for Melany in the restaurant, everyone we encountered was warm, accommodating and genuinely helpful. The room was serviced 3 times per day, with the replenishment of the refreshment station, towels, and tidying each time (a must have when you're travelling... More

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N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, Thank you for complementing our high standards of service as we genuinely love to pamper all of our guests. I am also glad to hear that Sofitel London St James is one of your preferred hotels in the world. We are looking forward to welcoming you back to our centrally located hotel. Au revoir, Nicolas More

Teddington, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I'm always about dubious on inner city hotels. At the end of the day it's just a room to lay your head. I've spent a lot of nights in different London hotels but this one is different. The rooms are large and comfortable and the bathroom was something I could only dream for in my own house. A lovely night... More

Was this review helpful? Yes
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear sir, I thank you for your positive lines regarding Sofitel London St James located in the heart of London. I am happy to hear that you were extremely pleasantly surprised by the beauty and welcoming feeling in both our premises as in your room. I look forward to your next visits. Au revoir, Nicolas More

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Hotel Summarization (Beta)

What travelers say

  • Piccadilly circus(25)
  • Great location(19)
  • Very good(18)
  • Buckingham palace(10)
  • Trafalgar square(8)
  • Room service(6)
  • Comfortable bed(6)
  • Rooms are spacious(5)
  • Friendly and helpful(3)

Additional Information about Sofitel London St James

Address: 6 Waterloo Place, London SW1Y 4AN, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sofitel London St James 5*
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Also Known As:
Sofitel St James London Hotel London
Accor St James London
Sofitel London St James England
London Sofitel St James

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#4 Family Hotel in London #10 Spa Hotel in London #11 Business Hotel in London #17 Romantic Hotel in London #19 Luxury Hotel in London
Hotel Class
Official Description (provided by the hotel)
Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel features "The Balcon" French brasserie, the St James Bar elegant cocktail bar and the sumptuous Rose Lounge. It is also the perfect place to unwind with the gym and relaxation space, So FIT by Sofitel, and So SPA by Sofitel, a new kind of Spa experience. ... more   less 
Number of rooms
184

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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