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All 1,054 London hotels

Sofitel London St James

5.0 of 5 Hotel   |   6 Waterloo Place, London SW1Y 4AN, England (Mayfair / St James's / Piccadilly / Green Park )
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Ranked #19 of 1,054 Hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
endriu Rome, Italy
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2,452 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Rome, Italy
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

In my personal opinion Waterloo place is the most beautiful and elegant square in London and is at walking distance from almost everything, reason why the location of Sofitel St James is priceless and its most relevant point of strength. The common place are sober and elegant aligned with the location, nice colors, settings, beautiful flowers; restaurant and bar are... More

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N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, I thank you for your positive feedback. I am glad to hear that you have enjoyed your stay at Sofitel London St James. I am sorry for the inconvenience caused as this does not reflect our normal srandards. I thank you also for recommending Sofitel London St James to your entourage. We look forward to welcoming you back.... More

Mumbai (Bombay), India
Contributor
19 reviews 19 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel has such a great location in Central London. The staff is helpful and welcoming. Breakfast spread is also good. Would strongly recommend this hotel to anyone wanting to explore all the major tourist attractions. Rooms are also clean and the housekeeping staff comes across for an evening turn down service (on most days)

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N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, Thank you for such positive a feedback! We look forward to welcoming you back with our undivided attention to our centrally located Sofitel London St James. Au revoir, Nicolas More

Las Vegas, Nevada
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Customer service could not be better. Hotel location is just 1/4 mile from Buckingham Palace, Soho and Picadelly circus, rooms are nice bed comfortable. Also very high tech. Great location for on and off bus tour to all tourist attractions.

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N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, Thank you for your positive feedback! I thank you especially for pointing out the high level of service provided to you all throughout your stay. We look forward to welcoming you back. Au revoir, Nicolas More

Perth, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

What an amazing Hotel, Management & Staff where so very polite, helpful & service was second to none, The rooms were just lovely, the food was amazing, Once again Sofitel have exceeded my expectations an absolute pleasure to stay in their hotels

Review collected in partnership with Accorhotels.com

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N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, Thank you very much for your positive feedback! Our utmost reward is to hear guests satisfied so when we hear that we have exceeded their expectations we are over the moon. Thank you for your compliments! We look forward to your next visits. Au revoir, Nicolas More

Westwood, California
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Sofitel St James for a week for a family vacation. The wonderful service at the Sofitel St James started as soon as we stepped out of our cab in front of the hotel. The staffs were attentive and helpful. The front desk was one of the best that we ever dealt with. The staff at the... More

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N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guests, Thank you for such geenrous a feedback! I thank you for your words of praise regarding our quality of service as we genuinely love to pamper all of our guests focusing on high standards. We look forward to welcoming all of the family back. Au revoir, Nicolas More

Stockholm, Sweden
1 review
5 of 5 stars Reviewed 5 days ago NEW

I skimmed through many reviews to choose a hotel for a trip to London with my wife. Based on the great reviews we decided on the Sofitel St.James. We were not disappointed. The staff was great, very friendly. The room was nice, clean and very quiet. The location is perfect, a few hundred meters from Piccadilly Circus, but far enough... More

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N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear sir, Thank you for this positive feedback! I am happy to hear that yourself and your wife have had such a very good dtay at Sofitel London St James. We look forward to welcoming you back to our central yet quiet hotel. Au revoir, Nicolas More

Beaverdam, Virginia
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Location! Location! Location! Main site-seeing places such as Buckingham Palace, Horse Guard, Trafalgar Square, Piccadilly Circus and Oxford Street along with tour bus and Tube stops all were within walking distance. Our recent visit (09/06//2014-09/10/2014) was fabulous. We would recommend this hotel to anyone visiting the London area or to use it as a base for visiting England in general.... More

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N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, Thank you for your feedback. I am truly happy to hear that yourself and your family have had a "fabulous" experience at Sofitel London St James. I also thank you for recommending our hotel to your entourage as a positive word of mouth is our best advertising. We look forward to welcoming all of you back in our... More

Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband and I began our 2 1/2 week honeymoon here and both were very happy with the hotel. It's in a fabulous location, the service was splendid, the breakfast was delicious and the concierge was very helpful. They "upgraded" us for our honeymoon and said our room had a beautiful view but when we got in, it was a... More

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N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear Madam, First and foremost: CONGRATULATIONS to the new bride! I wish you a most happy life! Thank you for such positive a feedback and in particular your compliments on our genuine high standards of service. This is our utmost reward. We all look forward to welcoming you back on many other occasions. Au revoir, Nicolas More

Vancouver, Canada
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed as a couple for 6 nights in a superior room. The room was a good size for a longer stay. The classic room would have been too small for 2 large luggage and there would not be enough closet space (we upgraded so we saw both types of rooms). The bathroom was reasonable in size with a single... More

Was this review helpful? Yes 1
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guests, Thank you for this positive feedback. I was happy to hear that you have very much enjoyed your stay at Sofitel London St James and we do hope to have the pleasure in welcoming you back soon. Au revoir, Nicolas More

1 review
5 of 5 stars Reviewed 1 week ago

Beautiful hotel, great service and location, business more than family stay - expensive!!! Very close to the center, Oxford Street, Piccadily Circus, museums, theatres - walking distance to all of those.

Was this review helpful? Yes
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, I am truly pleased to hear that we have provided you with a "great" service. We look forward to welcoming you back in our centrally located Sofitel London St James. Au revoir, Nicolas More

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Hotel Summarization (Beta)

What travelers say

  • Piccadilly circus(25)
  • Great location(19)
  • Very good(18)
  • Buckingham palace(10)
  • Trafalgar square(8)
  • Room service(6)
  • Comfortable bed(6)
  • Rooms are spacious(5)
  • Friendly and helpful(3)

Additional Information about Sofitel London St James

Address: 6 Waterloo Place, London SW1Y 4AN, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sofitel London St James 5*
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Also Known As:
Sofitel St James London Hotel London
Accor St James London
Sofitel London St James England
London Sofitel St James

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