We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,069 London hotels

Sofitel London St James

5.0 of 5 Hotel   |   6 Waterloo Place, London SW1Y 4AN, England (Mayfair / St James's / Piccadilly / Green Park )
Hotel amenities
Save Saved
You added Sofitel London St James to your Saves list
Sofitel London St James
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
95%
Ranked #15 of 1,069 hotels in London
Certificate of Excellence 2013
A recent review
Write a Review

2,299 people have reviewed this hotel

Traveler rating
    1,795
    387
    81
    25
    11
See reviews for
461
998
173
350
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Dubai, United Arab Emirates
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed today NEW

I traveled to london with my wife and we stayed in this hotel for 5 days, it is really a great hotel in great location, just walking distance to underground station. The breakfast is perfect, the room is elegant and luxury. They used some special fragrance in whole hotel which smells great. The SPA is superb, we really like it... More

Was this review helpful? Yes 1
Durham, North Carolina
Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stay here at least once a year for business. This year I upgraded the room to accommodate my spouse and one teenage child who wanted to take advantage of the great location to your London. The staff are always friendly and looking for ways to make your stay more pleasant. The restaurant (Balcon) and bar staff are terrific and... More

Was this review helpful? Yes 1
Wickford, Rhode Island, United States
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We stayed 4 days on our first trip to London. From the moment you step from your car one of the Sofitel Ambassors make you feel welcome. Marne at the front desk is an outstanding host. She explained the amenities of the hotel and asked us to wait for 15 minutes while they freshened up our upgarded room, well worth... More

Was this review helpful? Yes 1
Springfield, IL
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

I had a 10 day stay here for the first time here last August. I chose the hotel based on reviews, central location (walk to most theaters, National Gallery, etc.), and good experiences with other Sofitels. I was not disappointed. The hotel is elegant, comfortable and enjoyable in all ways. Especially of note was the friendly helpfulness of all of... More

Was this review helpful? Yes 1
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, Thank you so much for this very positive feedback. It was a pleasure for us to pamper you all over your stay. I thank you for your words of praise concerning all of the departments in the hotel. We all look forward to welcoming you back soon. Au revoir, Nicolas More

Munich, Germany
Contributor
15 reviews 15 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I was lucky to get a good rate for a deluxe room om top floor. Absolutely fantastic for London. Really 5 star level. Didnt go for their 23 GBP breakfast. Pret a mange around the corner does wonderfully. Great location. Friendly and efficient.

Was this review helpful? Yes 1
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, I am truly glad to hear that you have enjoyed so much your stay with us. We look forward to your next visits. Au revoir, Nicolas More

Warrington, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Recently stayed for 2 nights - great hotel in a very central location. The staff are friendly and welcoming. The bed was SO comfortable - it was like sleeping on a cloud! This would have been a five star review but for 2 little niggles - mini-bars across the world are an expensive way to have a drink, but £5.50... More

Was this review helpful? Yes 2
N_Pesty, General Manager at Sofitel London St James, responded to this review

Thank you for this positive feedback! I am truly glad to hear that the whole team was welcoming and attentive as we strive in providing the best service. I guess MyBed has once again achieved its aim in taking you to sleep like onto fluffy clouds. We look forward to welcoming you back. Au revoir, Nicolas More

Camberley, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Spent just one night here on a recent trip to London with my wife. Booked effortlessly through accor.com and was warmly welcomed by the front desk upon arrival. A check-in procedure other top hotels should copy - friendly but not too over-attentive. The room was large enough, beautifully decorated with the added thought of heart of rose petals on the... More

Was this review helpful? Yes 1
N_Pesty, General Manager at Sofitel London St James, responded to this review

Thank you so much for your feedback! I am truly glad to hear that we have provided you with the highest standards of service. As a matter of fact we genuinely love to pamper all of our guests. I thank you for pointing out the "great atmosphere" in our St James' Bar as well as the "amazing" breakfast in our... More

Zurich, Switzerland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

End of March 2014 4 day stay with my wife and 2 children. End to end superb experience, from phone reservation, pre-booking of activities, breakfast, lunch and dinner to check out. Fantastic location, very nice residence and most of all super nice staff. Connecting rooms were guaranteed and we received what expected, small gift for children at arrival. Children (and... More

Was this review helpful? Yes 3
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guests, Thank you very much for the wonderful feedbak which will certainly encourage the whole team to keep on providing high standards of service with a genuine intention to pamper all of our guests. I also thank you for pointing out your delicious food & beverage experience all over your stay. We look forward to many other visits of... More

Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently stayed at the Sofitel St.James for 7 nights. The hotel is very well located and in walking distance to many of London's attractions.It is also very convenient for accessing the theatre district.The staff all performed exceptionally well trying their utmost to meet the needs of the guests.I had requested an early check in and this was arranged without... More

Was this review helpful? Yes
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guests, I am grateful for this great feedback. I am truly pleased to hear that you were provided an excellent service through "exceptional" staff. This will serve as an encuoragement to keep on providing such high standards of service. I thank you also for recommending Sofitel London St James to your entourage. We look forward to your next visits.... More

Michigan
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stay at this hotel every year whilst visiting from USA. If you choose the luxury rooms they are spacious with wonderful comfortable beds. The concierge are fantastic- friendly, helpful and attentive. The location close to Trafalgar Square is great for tourist attractions, and shopping. The breakfast is the main let down of this hotel, and each time we visit... More

Was this review helpful? Yes 2
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guests, Thank you for your feedback. I am glad to hear that you enjoy staying here with us. I am however sorry to hear about the inconvenience caused during your breakfast. Please rest assured that this does not reflect at all our normal standards and it will not happen again. We look forward to welcoming you back. Au revoir,... More

Been to Sofitel London St James? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Piccadilly circus(25)
  • Great location(19)
  • Very good(18)
  • Buckingham palace(10)
  • Trafalgar square(8)
  • Room service(6)
  • Comfortable bed(6)
  • Rooms are spacious(5)
  • Friendly and helpful(3)

Additional Information about Sofitel London St James

Address: 6 Waterloo Place, London SW1Y 4AN, England
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Family Hotel in London
#8 Business Hotel in London
#13 Luxury Hotel in London
#43 Romantic Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sofitel London St James 5*
Official Description (provided by the hotel):
Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel features "The Balcon" French brasserie, the St James Bar elegant cocktail bar and the sumptuous Rose Lounge. It is also the perfect place to unwind with the gym and relaxation space, So FIT by Sofitel, and So SPA by Sofitel, a new kind of Spa experience. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Orbitz, Hotels.com, Splendia, ACCOR, Tingo, Amex, Otel, Priceline, Venere and Agoda so you can book your Sofitel London St James reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel St James London Hotel London
Sofitel St James London Hotel
Accor St James London
Sofitel London
London Sofitel St James
London Sofitel
Sofitel St James
Sofitel London St James England

Owners: What's your side of the story?

If you own or manage Sofitel London St James, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.