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All 1,073 London hotels

Sofitel London St James

5.0 of 5 Hotel   |   6 Waterloo Place, London SW1Y 4AN, England (Mayfair / St James's / Piccadilly / Green Park )
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Sofitel London St James
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Ranked #18 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Richard R San Fernando, Trinidad And Tobago
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2,400 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
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San Diego
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Sofitel St James provides an outstanding combination of service and accommodation. The hotel is well located to shopping, museums, Westminster, Parliament and other attractions. Rooms are well equipped and provide more than adequate space. Service is great and staff is very helpful and welcoming.

Was this review helpful? Yes 1
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, I am really grateful to you for such an amazing feedback. You couldn't make us all happier! Thank you so much for your words of praise by pointing out our "outstanding" level of service. We genuinely love to pamper all of our guests therefore your satisfaction is our utmost reward. We look forward to welcoming you back with... More

Toronto, Canada
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have never been to a hotel with friendlier staff. Everyone from the doorman to the front desk all do a great job. Hotel is clean, large rooms with a great bed. I would recommend this hotel to others. The restaurant in the hotel is also fantastic for french food.

Was this review helpful? Yes 1
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear sir, Thank you for this fantastic feedback! We genuinely do our utmost to look after and pamper all of our guests so thank you for pointing out your satisfaction with our high standards of service. Thank you also for mentioning the fantastic food served in our restaurant The Balcon. Thank you for recommending Sofitel London St James to your... More

Bruges, Belgium
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

just absolutely fantastic. One of my favourite hotels in the world. an absolute must. Very pleasant staff, super rooms, .. I could go on and on. this is how a 5star hotel should be. from beginning to the end this is a real treat.

Was this review helpful? Yes
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear sir, Thank you so much for this wonderful feedback! You have made our day! It is really rewarding to pamper our guests. I look forward to your next stays. Au revoir, Nicolas More

Dorking, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Sofitel London St James, based on Trip Advisor reviews and were not disappointed. We stayed here for 4 nights in July. The hotel location was absolutely perfect for seeing the sights of London, right next to Piccadilly Circus. The reception staff were welcoming. From the moment I checked in to the moment I checked out, I... More

Was this review helpful? Yes
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear sir, Thank you for complementing our high standards of service here at Sofitel London St James as we love to look after all of our guests. Thank you also for pointing out the very good food and service provided in our restaurant The Balcon. Looking forward to welcoming you back. Au revoir, Nicolas More

1 review
5 of 5 stars Reviewed 4 days ago NEW

We've stayed here in a junior suite with my wife and two daughters in the peak season of the year. Room size was reasonable according to London standard. Staff were very attentive, cheerful and friendly. The concierge booked Savoy for tea, arranged Harry Porter studio tour and answered every question from us patiently. I love the morning complimentary room every... More

Was this review helpful? Yes
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear sir, Thank you for writting about your very satisfactory stay at Sofitel London St James. Thank you also for pointing out your superb experience in our restaurant The Balcon. We look forward to welcoming you back. Au revoir, Nicolas More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

It's the most warmest welcome ever received from a hotel staff. Just came back from United Arab Emirates and this was truly a wonderful heaven hotel. The beautiful rooms amazing view. The food and amenities are best . Thank to all the amazing staff and management for this amazing wonderful experience. You will not be sorry to visit sofitel hotel... More

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St. John's, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed at the Sofitel St James for the first time in August 2014. Lovely. Very quiet ... You cannot hear any sounds from hallways or elevators etc. And the windows open! And air conditioning that you control yourself. A bonus ..... there is a Pret a Manger next door .... For early morning latte and cappuccino ...... Instead of expensive... More

Was this review helpful? Yes
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear Madam, I am glad to hear that you have enjoyed your room as well as its equipment. I look forward to your next stays. Au revoir, Nicolas More

New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

have to say this hotel is amazing! the location, the hotel is spotless. The staff makes sure they go out of their way to make your stay special. from now on if its Possible I will always stay in a SOFITEL Hotel.. I'm going to sound nuts but they make you feel like family. we were there to celebrate my... More

Was this review helpful? Yes
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, Thank you for this great feedback! We love to pamper and pleasantly surprise our guests and we could not miss the occasion of your daughter's 16th birthday. I am truly glad to hear that she has enjoyed it very much. We look forward to welcoming you back soon. Au revoir, Nicolas More

Queenstown, New Zealand
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently spent 3 nights at this beautiful hotel. From start to finish everything from service, food, location, comfort was perfect. I've stayed in many hotels, this tops them all! You most definitely will not be disappointed.

Was this review helpful? Yes 1
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, Thank you for complimenting our high standards of service. This is actually our utmost reward. We look forward to welcoming you back with our undivided attention. Au revoir, Nicolas More

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Hotel Summarization (Beta)

What travelers say

  • Piccadilly circus(25)
  • Great location(19)
  • Very good(18)
  • Buckingham palace(10)
  • Trafalgar square(8)
  • Room service(6)
  • Comfortable bed(6)
  • Rooms are spacious(5)
  • Friendly and helpful(3)

Additional Information about Sofitel London St James

Address: 6 Waterloo Place, London SW1Y 4AN, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sofitel London St James 5*
Reservation Options:
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Also Known As:
Sofitel St James London Hotel London
Accor St James London
Sofitel London St James England
London Sofitel St James

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#7 Family Hotel in London #8 Spa Hotel in London #10 Business Hotel in London #16 Luxury Hotel in London #18 Romantic Hotel in London
Hotel Class
Official Description (provided by the hotel)
Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel features "The Balcon" French brasserie, the St James Bar elegant cocktail bar and the sumptuous Rose Lounge. It is also the perfect place to unwind with the gym and relaxation space, So FIT by Sofitel, and So SPA by Sofitel, a new kind of Spa experience. ... more   less 
Number of rooms
184

Questions & Answers

Questions? Get answers from Sofitel London St James staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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