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All 1,066 London hotels

Sofitel London St James

5.0 of 5 Hotel   |   6 Waterloo Place, London SW1Y 4AN, England (Mayfair / St James's / Piccadilly / Green Park )
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Ranked #20 of 1,066 Hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Cayangel Miami, Florida
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2,558 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
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Miami, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Nothing is too much trouble for the staff. Breakfast is a great treat. The location is convenient for so many things. Although so central, the hotel is so peaceful. The spa looked good but I did not have time to try on this occasion.

Review collected in partnership with Sofitel.com

Was this review helpful? Yes
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, Thank you for your positive feedback. It is always a pleasure for us to hear very satisfied guests with their experience at Sofitel London St James. Please indulge yourself with a Spa treatment on your next stays. I am sure you will love that. We look forward to welcoming you back. A bientôt, Nicolas More 

Scotland, United Kingdom
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Highly recommend this hotel our stay was perfect. Check in was very swift and hassle free. The room was spacious room and importantly spotlessly clean. The bed one of the best I have slept in. The following morning for breakfast a wide range of items to choice from. The building is lovely with a calming ambience throughout. This hotel is... More 

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N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guests, First and foremost: CONGRATULATIONS for your 30th wedding anniversary! Thank you for your words of praise regarding the service provided to you all throughout the hotel. We look forward to welcoming you back for many other occasions. A bientôt, Nicolas More 

Perth, Australia
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

A wonderful hotel, mainly French staff who are very polite and helpful. All amenities that you would expect including a lovely restaurant. Perfectly positioned just off Piccadilly Circus and close to all theaters. Rooms are well equipped and are very cosey. Quite expensive but where or what isn't in London.

Was this review helpful? Yes
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, I am truly pleased to hear that you have had a wonderful experience at Sofitel London St James. We look forward to many other stays of yours. A bientôt, Nicolas More 

Dublin, Ireland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Beautiful hotel in fantastic location. Lovely decor with great art on the walls and nice ambiance overall. Paid for deluxe king which was expensive so expected a bit more. The window was an emergency exit which led onto the rooftop which was not a pretty sight so it was better to keep the blinds down. There is a lovely charcuterie... More 

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N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, Thank you for your feedback. I am glad to hear that you have had an overall enjoyable stay. I am sorry that you room did not have a view on Waterloo Place nor on Pall Mall. As a matter of fact we do not have all of our rooms facing those 2 locations. I am happy to hear... More 

New York
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel restored our faith in the Accor brand. Hospitality, smiles, speedy services among all the staff from checkin to housekeeping to bellboy. This is a place where we felt safe and valued unlike our stay at Zurich MGallery where services and professionalism lacked terribly. We spent 3 nights here and enjoyed. We highly recommend it this hotel

Was this review helpful? Yes 1
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, I thank you for your positive feedback. I am happy to hear that you have very much enjoyed your stay with us. We look forward to welcoming you back. A bientôt, Nicolas More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I celebrated our 10th anniversary with a night away from the children and could not have asked for more hospitable and personable service. The hotel itself was lovely with all aspects expected of a five star hotel. The location is very good, a tranquil place but close enough to the hustle of Regent Street. Laura, was extremely... More 

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N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear Madam, First of all: CONGRATULATIONS! 10 years of marriage is a big step. I wish you many more years of happiness. I thank you for your positive lines. As a matter of fact we truly and genuinely love to look after our guests so your satisfaction is our utmost reward. We look forward to your next visits. A bientôt,... More 

London
Top Contributor
118 reviews 118 reviews
39 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago

Just a couple of minutes from Piccadilly Circus, but in a quieter area away from crowds that makes it a lot more bearable. Not cheap (got a good deal on hotwire) but you definitely get what you pay for. A bit more personable than a bland business chain, friendly staff and a bit more of a homely feel. Rooms immaculate... More 

Was this review helpful? Yes 1
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, I thank you for your positive lines. I am really happy to hear that we have achieved your expectations in terms of high standards of service. Thank you for recommending Sofitel London St James and we look forward to your next visits. A bientôt, Nicolas More 

Rome, Italy
Senior Contributor
47 reviews 47 reviews
44 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

Honestly, the hotel is flawless: everything is perfect and upscale.The location, close to Piccadilly Circus but in a much more quiet (and elegant) square, is excellent for tourism and shopping. Beautiful and classy general decor - loved the hall and bar - beautiful and comfortable rooms with a good supply of amenities, and one of the best breakfast selection I... More 

Was this review helpful? Yes 1
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, Thank you so much for this wonderful feedback! I felt really proud of my whole team while reading your lines with such words of praise regarding our high standards of service. As a matter of fact we genuinely love to look after all of our guests and they can feel it. I look forward to welcoming you back.... More 

Eire
Contributor
13 reviews 13 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at the Sofitel for a weekend break in London. The location is excellent and we were able to walk to see the Westend show we had booked. The staff are very friendly and accommodating. Rooms are spacious and well-equipped and the bed was really comfortable. The best part of the stay was the wonderful buffet breakfast! My only... More 

Was this review helpful? Yes
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear Madam, I thank you for your positive feedback. I am glad to hear that you have had a very pleasant experience at Sofitel London St James. Thank you for your positive note on breakfast as we genuinely love to pamper our guests. I am sorry for the confusion in the Spa. Please rest assured that this does not reflect... More 

Hässelby Villastad, Stockholms Län, Sweden
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Thins is absolutly a wonderful hotel in the middle of London. Waliking distance to the London Eye, Big ben, Westminister Abbey and more! The hotels room is just perfect, nice and tasteful design. A jolly good bar with lots of great happy people, just the way it should be. I will defenetly come here again!

Was this review helpful? Yes
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, Thank you so much for this positive feedback! I am glad to hear that you have very much enjoyed the atmosphere that we have created all around the hotel. I look forward to welcoming you back in our centrally located hotel. A bientôt, Nicolas More 

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Hotel Summarization (Beta)

What travelers say

  • Piccadilly circus(25)
  • Great location(19)
  • Very good(18)
  • Buckingham palace(10)
  • Trafalgar square(8)
  • Room service(6)
  • Comfortable bed(6)
  • Rooms are spacious(5)
  • Friendly and helpful(3)

Additional Information about Sofitel London St James

Address: 6 Waterloo Place, London SW1Y 4AN, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sofitel London St James 5*
Number of rooms: 184
Reservation Options:
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Also Known As:
Sofitel St James London Hotel London
Accor St James London
Sofitel London St James England
London Sofitel St James
Hotel Style:
#8 Family Hotel in London
#9 Spa Hotel in London
#12 Business Hotel in London
#19 Luxury Hotel in London
#20 Romantic Hotel in London

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Staying in St. James's

Neighborhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
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