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All 1,055 London hotels

Mercure London Kensington

4.0 of 5 Hotel   |   1a Lexham Gardens | Kensington, London W8 5JJ, England (Earls Court)
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Mercure London Kensington
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Ranked #458 of 1,055 Hotels in London
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715 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I have travelled all over Europe and USA in the best hotels and believe me I have never been so spoiled as in Mercure South Kensington !!! Beds are comfortable , quiet and nice! Breakfast is terrific ! And THE BEST is the team !! They are the most delightful human beings ever met before . The manager Mr Zuhaib... More

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London, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

It was nice and warm Thursday evening, when me and my friends went for a walk. I live locally, and passed this hotel many times. However, never visited it. This evening we passed through it, when a lady gave us a flyer, I think it was called "happy hour", funny name, but still, we decided to visit the restaurant for... More

Was this review helpful? Yes
Linforth, Manager at Mercure London Kensington, responded to this review

Dear Alina K , Thank you so much for your fantastic comments. I am glad you love our service and enjoyed our “Happy Hour” and I am even you will enjoy you stay in future as much as you did our lounge. On behalf of my team I would like to thank you so much and will look forward to... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

We booked four rooms and it was a great experience. The location was perfect, the hotel is very clean and a special mention to the staff who gave a five star customer service to us. We had a great moment. Thank you :-)

Was this review helpful? Yes
Linforth, Manager at Mercure London Kensington, responded to this review

Dear Zied_Brini, Thank you so much for your review. I am delighted that you enjoyed your stay with us. Here at Mercure our team do ensure all our guests receive service none to best. I and my team will hope to welcome you back in the near future. Yours sincerely, Zuhaib Khan Hotel Operations Manager More

Vancouver, Canada
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel is ideally located steps from earls court and the museums in kensington. Lots of places to eat and groceries near by. Great access to public transportation. My room was small but spotlessly clean, quiet at night and very affordable by london standards. Breakfast was included with lots of healthy choices. Small bar with happy hour daily. Room service... More

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Linforth, Manager at Mercure London Kensington, responded to this review

Dear Norumbega, Thank you so much for such a positive review. I am pleased that you had great time with us at Mercure London Kensington. I will be more than happy to share your comments with rest of team as your positive comments will serve as an encouragement to our staff to continue providing excellent service. I will personally recommend... More

Aptos, California, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The area surrounding the Mercure Kensington is hopping with the the full panoply of the melting pot of the world's peoples. There's great restaurants, laundries, and even the fashion-rich Kensignton's High Street, which offers shopping for both middle-class customers and up. Starting with the manager Kahn, in particular, through the entire staff, everyone goes overboard to be helpful, gracious, and... More

Was this review helpful? Yes
Linforth, Manager at Mercure London Kensington, responded to this review

Dear Larry Reibstein and Carole Winters, Thank you so much for your review. I am delighted that you enjoyed your stay with us. It is our pleasure of serving you at Mercure London Kensington. I will be more than happy to share your comments with rest of team as your positive comments will serve as an encouragement to our staff... More

christchurch
Top Contributor
65 reviews 65 reviews
30 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our third time staying at this hotel. We had a week there this trip. The position suits us very well - halfway between Earl's Court and Gloucester Road underground stations. About 50 minutes by underground on the Piccadilly line from Heathrow airport - use Earl's Court station if you are doing this, as if you have luggage, you... More

Was this review helpful? Yes 1
Linforth, Manager at Mercure London Kensington, responded to this review

Dear roaming_kiwi58, Thank you so much for your review. I am delighted that you enjoyed your stay with us again. Here at Mercure our team do ensure all our guests receive service none to best. I will be more than happy to share your comments with rest of team as your positive comments will serve as an encouragement to our... More

Uckfield, United Kingdom
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Picked this hotel due to the feedback on Trip advisor - disappointed to say the least This is a very small hotel - in all aspects - rooms, bar, lift the list is endless Plugs didn't work in room, air conditioning is very weak and didn't work accordingly - beds are comfortable - rooms are so small no room for... More

Was this review helpful? Yes 3
Linforth, Manager at Mercure London Kensington, responded to this review

Dear Bigbadal, Thank you for taking the time to tell us about your stay. I am quite surprised to read your comments about the Hotel in general and you found our hotel small in every aspect. Modern Travelers describe our hotel as boutique style rather than small. At Mercure our aim is to provide feeling of home away from home... More

West Sussex
Top Contributor
68 reviews 68 reviews
14 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights when attending the Proms at RAH. All the staff at Mercure Kensington were super friendly and extremely helpful in every way. Although our room faced the road it was not too noisy. The room itself was a good size and very clean. Everything worked well. Breakfast was excellent with a very good choice of... More

Was this review helpful? Yes
Linforth, Manager at Mercure London Kensington, responded to this review

Dear Cumberland2009 , Thank you so much for your review. I am delighted that you enjoyed your stay with us. Here at Mercure our team do ensure all our guests receive service none to best. I will be more than happy to share your comments with rest of team as your positive comments will serve as an encouragement to our... More

Castleford, United Kingdom
Senior Contributor
40 reviews 40 reviews
38 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is close to Earls Court and Gloucester Road Tube stations. I was warned by the receptionist that the room would be a small double - although it was larger than most of the rooms in hotels in London. Was also quiet - I had a room at the back of the hotel. They had supplied earplugs (which are... More

Was this review helpful? Yes
Linforth, Manager at Mercure London Kensington, responded to this review

Dear Claire_murray, Thank you so much for such a great feedback. I am pleased to read that you enjoyed your stay and will consider coming and staying with us. Please accept my apologies for the inconvenience caused because of the lift. Please be assured that we are taking appropriate actions to rectify this issue. But on positive note it was... More

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Additional Information about Mercure London Kensington

Address: 1a Lexham Gardens | Kensington, London W8 5JJ, England
Location: United Kingdom > England > London > Earls Court , Kensington and Hyde Park , Knightsbridge / South Kensington , Paddington / Maida Vale
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure London Kensington 4*
Number of rooms: 82
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Also Known As:
Mercure London Kensington Hotel London
Mercure London Kensington England

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