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InterContinental London Westminster

5.0 of 5 Hotel   |   22-28 Broadway, London SW1H 9JS, England (Mayfair / St James's / Piccadilly / Green Park )
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InterContinental London Westminster
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Ranked #29 of 1,071 hotels in London
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698 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Coventry, United Kingdom
4 reviews 4 reviews
5 of 5 stars Reviewed today NEW

visited ILW yesterday for afternoon tea with my mum and sister (birthday celebrations). Having read the reviews for a lot of tea experiences in London we opted for this one over one of the 'bigger' names. Lovely hotel, impeccably presented. Staff very attentive. First served sandwiches and desserts and then scones. All the while the champagne was constantly being topped... More

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Nottingham, United Kingdom
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed today NEW

I have recently been lucky enough to spend a couple of days at this gorgeous hotel. From the very moment we arrived and was greeted by David the concierge we knew this hotel was special. All the staff were friendly and welcoming and this put us at our ease immediately. We had a complimentary upgrade on our room which was... More

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Washington DC, District of Columbia
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed in the Intercontinental Westminster and had an outstanding stay. As an overview, the accommodations were excellent and the hotel staff were friendly and helpful. CHECK IN EXPERIENCE Check in was outstanding, especially considering that we had a group of 16 people to check in. The staff had our room cards ready even though we were there about 2... More

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San Jose, California
Top Contributor
75 reviews 75 reviews
70 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here for three nights in April 2014. The hotel is super conveniently located for the Circle and District tube lines as it's across the street from the St. James Park tube station. It's also a 5 minute walk to Westminister Abbey. I arrived mid-afternoon and was somewhat surprised they did not have a room ready yet. They offered... More

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16 reviews 16 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Excellent telly, excellent bathroom. Comfy bed and pillows. Hard work figuring out how to close the curtains!! Could have done with instruction leaflet! A very nice hotel with helpful staff and very handy for the underground.

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Beverley, United Kingdom
15 reviews 15 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

First visit to the Westmiinster Intercontinental and chosen mainly for location this time. Seamless check in, thanks to Luis who was extremely professional, a good sense of humour and knowledge of football (the reason for our visit). We were upgraded to an executive room via the Ambassador system which was nice as hotel fully booked due to the London Marathon.... More

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Dublin, Ireland
Top Contributor
55 reviews 55 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A one night stay, this time last minute.com paid off. A good rate in this lovely hotel. Great location. Top spec. Lovely lounge for a gracious and discreet meeting. Blue boar bar is friendly spacious and good atmosphere. Room very comfortable with high standard of fit out, products and bed/ bedding - definitely off the scale thread count . They... More

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United Kingdom
16 reviews 16 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here for one night and cannot recommend it enough for a lovely hotel in London. From our initial reservation, to check-in, to room service, to asking for a taxi,all members of staff we dealt with were fantastic. We were very lucky to stay in a suite which was very spacious with everything you could need for a memorable... More

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I took my mum here for Mother's Day and we had a lovely afternoon tea with unlimited champagne. The food and service were very good, I would definitely recommend for the value. The homemade jammy dodger and lemon curd were the highlights as well as the offer to bespoke our sandwiches to our taste. All round a great afternoon tea... More

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Very good location, walking distance to the tube, Big Ben, London eye etc. The room is flawless and the bed is comfy. It is a good hotel for tourist! The housekeeper here is doing a great job but definitely not the front staff! The service is ok..but not a 5stats hotel should have. I have been staying at intercon for... More

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LONWMHotelMgr, Executive Assistant to General Manager at InterContinental London Westminster, responded to this review

Dear Iris, Thank you for your continued loyalty to the InterContinental brand and for choosing to stay at the InterContinental London Westminster. However we are genuinely concerned about the issues you raised in your review. We apologise if we failed to live up to your expectations this time. We hope that you will give us another opportunity to regain your... More

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Additional Information about InterContinental London Westminster

Also Known As:
InterContinental London Westminster England
Address: 22-28 Broadway, London SW1H 9JS, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park  , Westminster / Belgravia
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#23 Luxury Hotel in London
#27 Business Hotel in London
#49 Family Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — InterContinental London Westminster 5*
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