We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Conrad London St. James

5.0 of 5 22-28 Broadway, London SW1H 0BH, England (Formerly InterContinental London Westminster)
Hotel website
Click for phone number
Special Offer
Book Early & Save
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Conrad London St. James
Professional photos View all
Browse nearby
Conrad London St. James
Write a Review

983 reviews from our community

Traveler rating
    736
    187
    40
    13
    7
See reviews for
151
439
48
161
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (183)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (983)
  • Mar-May only
    (269)
  • Jun-Aug only
    (294)
  • Sep-Nov only
    (216)
  • Dec-Feb only
    (204)
All months
Harrogate
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here for our second night in London having stayed the first night at Club Quarters, what a contrast! The difference in cost was just £30 but there was a world of difference in every other respect. The Conrad is in a great location, it's beautifully furnished with impeccable service and the rooms are a pleasure to spend time... More

Was this review helpful? Yes
London, United Kingdom
Contributor
17 reviews 17 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Actual free flowing champagne and an interesting tea menu. I would definitely go back for a relaxed Sunday, food was also good and ample. The live harp music was also very chilled as well as the atmosphere, I liked it a lot

Was this review helpful? Yes 1
LONCOHotelMgr, Executive Office at Conrad London St. James, responded to this review

Dear Eass, We are pleased to know that you enjoyed our seasonal Afternoon Tea offering with a concept that is not at all what meets the eye. Thank you for your great review and this will be definitely be shared to the Emmeline's Lounge team and the very creative Pastry team. I am also inviting you to come again and... More

Peterborough, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Stayed for one night , given a lovely room. The hotel is located opposite St James Tube Station. Wanted to stay for dinner on the Sunday but the restaurant was closed although you can have food at the bar. However there are eating places within walking distance.Will definitely stay again when in town.

Was this review helpful? Yes
Irving, Texas
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was our second stay ever at any Conrad hotel, and they did not disappoint. We were previously in Ireland attending a wedding, so we decided to come check out London for a couple of days since we had never been. We were also traveling with our 2 month old baby. We stayed from October 12-14. First of all, I... More

Was this review helpful? Yes
LONCOHotelMgr, Executive Office at Conrad London St. James, responded to this review

Dear Mikemangino, We could not be prouder and happier of your beautifully written review. Thank you for highlighting many of the aspects that sets the Conrad London St James ahead of the competition. Your review will be shared to everyone especially to Luis and the Blue Boar team and will have a special place in our recognition wall. The hotel’s... More

Doha, Qatar
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is located 2 mins walk from Westminster and opposite St.mjames tube station and I find the location really convenient and it makes nice change to be a bit further from the business of Main streets of London such as park lane or Oxford street. There r few great pubs around and also some convenient coffee shops. The view... More

Was this review helpful? Yes
LONCOHotelMgr, Executive Office at Conrad London St. James, responded to this review

Dear Annalocanova, Indeed, the hotel enjoys a superb location, adjacent to many of London’s must-see sights and activities yet tucked away in a quiet corner for a peaceful and relaxing stay. Thank you for not only complimenting the hotel but in also putting this into writing. We are pleased that generally you loved your stay however it is a shame... More

Austin, TX
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Everything about this hotel was perfection. From check in to check out, the service from all was amazing. We will definitely stay here again and refer this property. It is so convenient to all popular locations.

Was this review helpful? Yes
LONCOHotelMgr, Executive Office at Conrad London St. James, responded to this review

Dear Lis C, What an excellent news! We could not thank you enough for your lovely feedback and for your recommendations. The entire team could not wait to have you here again at the Conrad London St James in the not so distant future. Best regards, Your Dedicated Host Conrad London St James More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My partner loves afternoon tea and reserved a table at The Conrad for 2pm, a little early I hear you say but that was the only slot available. On arrival we were ushered to our table and informed we would be looked after by Carolina. There were a group of young ladies who had commenced just ahead of us and... More

Was this review helpful? Yes
LONCOHotelMgr, Executive Office at Conrad London St. James, responded to this review

Dear John B, Wow, what a very humbling review! Our associates work tirelessly to create memorable service experiences for our guests and we are very pleased that their endeavours have not escaped your keen eye. Thank you for recognizing the team, rest assured they will be shared to all especially to Carolina, Chloe and the entire Pastry team and will... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

I stayed the Conrad London St. James during 11 ~ 14 Oct. 2014. First of all, I did not get room upgrade even though I made a hotel reservation via HHONORS site with "CONRAD BE YOURSELF" package. Staff at front desk was very impolite and rude to me. She did not know the room rate details before I explained to... More

Was this review helpful? Yes 2
LONCOHotelMgr, Executive Office at Conrad London St. James, responded to this review

Dear 992재욱정, Thank you for taking the time to write an extremely detailed review of your recent stay at the Conrad London St James, we appreciate all feedback as an opportunity to improve our standards and levels of service. Rather than address each point individually, we have sent you a separate email to resolve the issues. We look forward to... More

Bahrain
Top Contributor
66 reviews 66 reviews
66 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed in the Conrad for five nights during my latest visit to London. We had a standard twin room. The size was on the smallish side for the amount that was paid. The room was clean, in fact very clean and well furnished, the beds were very comfortable. It had all the bells and whistles of a five star hotel... More

Was this review helpful? Yes 2
LONCOHotelMgr, Executive Office at Conrad London St. James, responded to this review

Dear Mulla, Thank you for staying at the Conrad London St James and for taking the time to write your wonderful feedback. Whilst we are very pleased that you loved the comforts of your room and the generous amenities that came with it, we are concerned that the level of service from the team did not meet your expectations. Please... More

Ringwood, United Kingdom
Top Contributor
69 reviews 69 reviews
29 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

A beautiful hotel, in a perfect location. It's tucked away from the hustle and bustle, but near enough to everything. St James Park tube station is immediately opposite, so very convenient. Every member of staff, were immaculately polite and helpful, and the executive lounge is a lovely escape. The rooms are well appointed and a good size with all the... More

Was this review helpful? Yes 1
LONCOHotelMgr, Executive Office at Conrad London St. James, responded to this review

Dear Nic L, We very much enjoyed reading your succinct review that so beautifully summed up all that is best about the Conrad London St James. Thank you very much for taking the time in posting your review and we could not wait to have you back here for another amazing stay. Sincerely, Your Dedicated Host Conrad London St James More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Conrad London St. James? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Conrad London St. James

Address: 22-28 Broadway, London SW1H 0BH, England (Formerly InterContinental London Westminster)
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park  , Westminster / Belgravia
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Conrad London St. James 5*
Number of rooms: 256
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Agoda, Hilton EMEA, Travelocity, Venere, Priceline, LondonMarketing.com, Odigeo and Tingo so you can book your Conrad London St. James reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Conrad London St. James England

333 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (283)
Viewed
Hotel & grounds (40)
Viewed
Bathroom (33)
Viewed
Room/suite (99)
Viewed
View from room (5)
Viewed
Dining (23)
Viewed
Other (83)

Management photos: Courtesy of the property manager

Viewed
All management photos (51)
Viewed
Hotel & grounds (12)
Viewed
Dining (8)
Viewed
Room/suite (15)
Viewed
Bathroom (3)
Viewed
Other (13)
Hotels you might also like...
Check In Check Out
Price Your Stay