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Conrad London St. James

#44 of 1,064 Hotels in London
Certificate of Excellence
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22-28 Broadway, London SW1H 0BH, England (Formerly InterContinental London Westminster)
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Conrad London St. James
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#44 of 1,064 Hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
northvan05 Vancouver, BC
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1,139 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Vancouver, BC
Top Contributor
50 reviews 50 reviews
26 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars NEW

This was our first stay at this location and we were very impressed. The bed was very comfy with lovely bedding. The bathroom was well appointed with nice amenities. Great N espresso coffee machine. Huge TV on the wall. All very modern. Our housekeeper did an excellent job. As a Canadian I would say the room wasn't that big but... More 

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Wales
Contributor
12 reviews 12 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

As the title suggests our stay was superb. I would not hesitate to recommend a visit to this brilliantly situated hotel. If I had a complaint it would be that the music is very loud in the bar, which made conversation difficult. However on our second night it was significantly quieter. The breakfast is excellent, the staff are amazingly efficient... More 

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LONCOHotelMgr, Executive Assistant to General Manager at Conrad London St. James, responded to this review

Dear Welshlady1957, Your high recommendation is deeply appreciated. Thank you for the superb words about your recent experience at the Conrad London St James. I'm glad that we have managed to adjust the music on your second visit to the bar. I am very pleased to know that you enjoyed your breakfast and the amazing service from the team. Your... More 

Wokingham, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here on the 22nd February for our anniversary and to coincide with London Fashion Week. What a great stay! The hotel sent us up a lovely complimentary anniversary cake. The bathroom is spacious and very modern. The bed was huge and extremely soft. I had a late night snack from the Blue Boar which wasn't as good as... More 

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LONCOHotelMgr, Executive Assistant of General Manager at Conrad London St. James, responded to this review

Dear PollyErrington, Thank you for choosing the Conrad London St James to celebrate your anniversary and I'm glad you liked the special amenity for this very important occasion. I appreciate the time in writing your comment. I have highlighted your experience in Blue Boar to our restaurant management and we hope this won't stop you from trying the restaurant again... More 

East Yorkshire, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed at Conrad London St James over Valentine's Day weekend. It was our first stay at this hotel (selected due to the Tripadvisor rating and reviews) and I can say with full confidence, it won't be our last. In fact, I don't think I want to stay anywhere else in London anymore, that is how much... More 

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LONCOHotelMgr, Executive Assistant to General Manager at Conrad London St. James, responded to this review

Dear Funkyrabbit, Wow, we have no words on how thankful we are of your very heartwarming review! It is comments like these that enable us to motivate our team to achieve greater heights. We could not thank you enough for all the kind words you shared that so beautifully summed up of what is best at the Conrad London St... More 

Sudbury, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Amazing service, lobby, bedrooms and last but not least, bed! The rooms where decorated beautifully and as we'd mentioned it being our anniversary when booking we where even given a free upgrade and a desert in the room. It is right next to the tube station with literally only a 30 second walk. I usually find when booking hotel stays... More 

Was this review helpful? Yes 1
LONCOHotelMgr, Executive Assistant to General Manager at Conrad London St. James, responded to this review

Dear Abbie T, Thank you for your kind comments from your most recent stay with us. I am pleased to read how highly you appreciated the service, the interior design and your room. Thank you as well for choosing to celebrate your special occasion with us and we could not be happier to know we were able to make your... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

My wife and I stayed here for three days and we loved it. It's got a tube station right across the street and an entrance to the park just around the corner. Service awards go out to Grant and Dave who both are just fantastic doormen. I would recommend a stay here if you wish to be in a quiet... More 

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LONCOHotelMgr, Executive Assistant to General Manager at Conrad London St. James, responded to this review

Dear Mike H, Your recommendation is greatly appreciated! Thank you very much for staying at the Conrad London St James and I am very pleased to know that you have enjoyed your stay. I could not agree with you more with the highlights about the hotel. Grant & Dave are valuable members of the team and thank you for not... More 

Redcar
Contributor
11 reviews 11 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed at the Conrad for one night for an anniversary weekend. We booked through last minute and ended up with a twin room rather than the double we requested, not ideal but certainly not the Conrad's fault. The room was beautifully decorated and well equipped. Beds were incredibly comfortable. The service was also great; we arrived at 10am and a... More 

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LONCOHotelMgr, Executive Assistant to General Manager at Conrad London St. James, responded to this review

Dear Ruth_1608, Indeed, the hotel enjoys a superb location, adjacent to many of London’s must-see sights and activities yet tucked away in a quiet corner for a peaceful and relaxing stay. Thank you very much for choosing the Conrad London St James to celebrate your anniversary with us and I am very pleased we were able to exceed your expectations.... More 

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

Excellent hotel with great service. Location is perfect in a little side street and opposite the Undergroud station. Rooms are nicely decorated bur rather small. Lobby area is quiet stylish and the lounge, restaurant and tea room are in a tasteful design and come with very friendly staff.

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LONCOHotelMgr, Executive Assistant to General Manager at Conrad London St. James, responded to this review

Dear Frank W, Thank you for highlighting few points that sets the hotel ahead of the competition. Furthermore we greatly appreciate your time in writing your review and for choosing to stay at the Conrad London St James. We are most pleased to know that you enjoyed your stay. We hope to have you back when the opportunity arises. Best... More 

derby
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a 2 night stay at the Conrad. The staff were more than accommodating and very friendly. The rooms were very clean and tidy with everything you could wish for. Had a drink in the Blue boar both nights and it was a great way to unwind after a busy day. I have never stayed in this area... More 

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LONCOHotelMgr, Executive Assistant to General Manager at Conrad London St. James, responded to this review

Dear Hanzdatdodishes, It is very encouraging to see that you appreciated the professional services provided by all our team. They are great asset to the Conrad London St James and I have shared your comments with everyone. Great to know that you had the chance to try our drinks in the bar. I recommend for you to try our restaurant... More 

San Francisco, California
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Just got back from a 4-night stay at the Conrad London and, overall, we enjoyed it very much. We weren't blown away by anything in particular, but the hotel was solid across the board -- I would stay here again. For background, I'm a Hilton Diamond member and I've stayed at several of their higher-end hotels, including Conrads in Chicago,... More 

Was this review helpful? Yes 3
LONCOHotelMgr, Executive Assistant to General Manager at Conrad London St. James, responded to this review

Dear Sfguy24, Thank you for taking the time to write an extremely detailed review of your experience at the Conrad London St James, we appreciate all feedback as an opportunity to improve our standards and levels of service. I have noted the highs and lows of your thorough review - particularly the lows! It is always very helpful to know... More 

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Additional Information about Conrad London St. James

Address: 22-28 Broadway, London SW1H 0BH, England (Formerly InterContinental London Westminster)
Phone Number:
Location: United Kingdom > England > London > Westminster
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Conrad London St. James 5*
Number of rooms: 256
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Also Known As:
Conrad London St. James England
Hotel Style:
#28 Romantic Hotel in London
#36 Business Hotel in London
#38 Luxury Hotel in London
#64 Family Hotel in London

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Staying in Westminster

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Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
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