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Conrad London St. James

5.0 of 5 Hotel   |   22-28 Broadway, London SW1H 0BH, England (Formerly InterContinental London Westminster) (Mayfair / St James's / Piccadilly / Green Park )
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Ranked #33 of 1,054 Hotels in London
A recent review
5 of 5 stars reviewed 5 days ago
G.GREENWOOD WILTSHIRE
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942 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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WILTSHIRE
Contributor
13 reviews 13 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I don't really want to rave too much about this hotel as I would like to keep it to myself ! however yes, it is fabulous. My husband and I stayed here recently for a weekend and we enjoyed every moment. it is in an excellent location, St James Tube is just outside the main entrance. Wonderfully friendly and helpful... More

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Wayzata, MN
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My wife and I had the privilege of staying four nights at this newly-branded Conrad. We'd booked months ago on points through IHG since this previously was the Intercontinental. About a week before arriving we received an email from Hilton saying that although they were changing over to a Conrad Hotel a day before my arrival that they'd be happy... More

Was this review helpful? Yes 2
LONWMHotelMgr, Executive Assistant to General Manager at Conrad London St. James, responded to this review

Dear Valued Guest, To be labeled as your new favorite hotel in London is truly rewarding for all of us. It is only through feedback such as this that we can truly gauge how successful we are at achieving the high standards we set for ourselves and enable us to motivate our team to achieve greater heights. We are very... More

Australia
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent 6 nights at this property just prior to it leaving the Intercontinental brand. The location was superb (walking distance to Westminster Abbey, Houses of Parliament, London Eye, River Taxis etc). St James Park Station is directly across the road from the hotel entrance. The area felt safe to walk around at night time. There wasn't a huge selection... More

Was this review helpful? Yes 1
LONWMHotelMgr, Executive Assistant to General Manager at Conrad London St. James, responded to this review

Dear Valued Guest, This is a great feedback and is much appreciated. I am particularly pleased that you love the safety and convenience of the hotel's location and the comfort of your assigned room. Thank you very much for recognising our Housekeeping colleagues who are responsible for the upkeep of the hotel and I am so pleased that their endeavours... More

New York City, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Beautiful hotel for the smart traveler that appreciates luxury. Great service, exec lounge perfect, front service staff is an A+. I happened to meet the GM one day in the lobby and he was lovely. Ask to meet Chris! There's a reason Hilton hired him to reopen this property!

Was this review helpful? Yes 1
LONWMHotelMgr, Executive Assistant to General Manager at Conrad London St. James, responded to this review

Dear Valued Guest, I write on behalf of Chris Jung, General Manager of the Conrad London St James. I very much enjoyed reading your succinct review that so beautifully summed up all that is best about the hotel. Thank you very much for not only recognising but also in putting this into writing. We are all looking forward to welcome... More

Wayne, Pennsylvania
Contributor
17 reviews 17 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the InterContinental Westminster London for three days prior to a cruise. Obviously, the name had changed since we left seventeen days ago. As most have reviewed, the location placed us close enough to see most of the sites we desired to see on our first stay in London by walking. The underground made the trip further away... More

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LONWMHotelMgr, Executive Assistant to General Manager at Conrad London St. James, responded to this review

Dear Valued Guest, Thank you very much for not only observing the service excellence but in taking the time to put this in writing. I could not agree with you more, the hotel has the perfect location with just steps away from the tube station and walking distance to London's famous tourist spots. Your recommendation is highly appreciated and we... More

Orlando, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A++ service, location, amenities, modern room, and shower :) . My family had a wonderful time here. I would highly recommend this hotel it is within walking distance to Victoria Station, and a great restaurant/bar All Bar One.

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LONWMHotelMgr, Executive Assistant to General Manager1 at Conrad London St. James, responded to this review

Dear Valued Guest, Thank you very much for staying at the Conrad London St James on your recent trip to London. I am very pleased to know that you and your family had a wonderful time with us. Thank you for your recommendation and we would love to have you again when the opportunity arises. Best regards, Liz Thompson Executive... More

Atlanta, Georgia, United States
Contributor
13 reviews 13 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here for 3 days and we walked to all the major attractions. The rooms were very nice. Incredible wood and marble in the room made us feel like we were in a luxury hotel. We had a standard room and it was perfect. The bathroom was very spacious with a tub and a separate shower and separate toilet area.... More

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LONWMHotelMgr, Executive Assistant to General Manager at Conrad London St. James, responded to this review

Dear George, Thank you for your lovely feedback. We are always pleased to hear when our guests feel extremely satisfied during their stay with us. We very much enjoyed reading your highlights of what made your stay with us very special. The hotel has re-branded from the 1st of September and is now the Conrad London St James and we... More

Atlanta, GA
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Directly across the street from the tube station and within easy walking distance of the abbey, London Eye, Buckingham Palace and many other tourist attractions. Service was attentive yet unassuming, and the bellman and concierge were cheerful and very helpful. Room was a little small by American standards (but not European) , but the bathroom was quite large. Common areas... More

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LONWMHotelMgr, Executive Assistant to General Manager at Conrad London St. James, responded to this review

Dear Valued Guest, We are grateful not only for your lovely feedback but in taking the time to put it in writing and sharing to us all. Indeed, the hotel's location is just a stone's throw from the St James tube station and just walking distance to London's most iconic sites. It is very gratifying to know that our associates... More

Uk
Top Contributor
54 reviews 54 reviews
11 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for 1 night as part of a theatre and hotel deal with Show & Stay. This hotel is now the Conrad St James, and we had excellent service. We arrived just after midday expecting to have to leave our bags with the concierge but were checked in immediately and given an upgrade too. The room was spacious and... More

Was this review helpful? Yes
LONWMHotelMgr, Executive Assistant to General Manager at Conrad London St. James, responded to this review

Dear Jen, Thank you very much for staying at the Conrad London St James! It is always very exciting to hear such lovely reviews from our very first guests. Thank you for highlighting many of the aspects that sets the hotel ahead of the competition. Choosing a hotel to celebrate a very special occasion such as your anniversary is an... More

Little Rock, Arkansas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Found this on my fourth stay in London with previous stops at the Sofitel and Hilton Park Lane. Both of those are nice, but this is my new favorite. Clean, roomy, up to date, great bath and shower, fantastic executive lounge (pay the difference and get access), very friendly staff, and perhaps the best location in London for me.

Was this review helpful? Yes
LONWMHotelMgr, Executive Assistant to General Manager at Conrad London St. James, responded to this review

Dear Joe, It is such an honour to be considered as your "new favourite hotel" amongst others. We are all very grateful of your review and for taking the time to document your recent stay. It is comments like these that enable us to motivate our team to achieve greater heights and truly gauge how successful we are at achieving... More

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Additional Information about Conrad London St. James

Address: 22-28 Broadway, London SW1H 0BH, England (Formerly InterContinental London Westminster)
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park  , Westminster / Belgravia
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Conrad London St. James 5*
Number of rooms: 256
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Also Known As:
Conrad London St. James England

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