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Conrad London St. James

5.0 of 5 Hotel   |   22-28 Broadway, London SW1H 0BH, England (Formerly InterContinental London Westminster) (Mayfair / St James's / Piccadilly / Green Park )
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Ranked #33 of 1,055 Hotels in London
A recent review
5 of 5 stars reviewed yesterday
agentmulder86 High Wycombe
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953 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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High Wycombe
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed yesterday NEW

Attended here in July for afternoon tea. Actually was a birthday treat and we found this hotel on the internet as they were advertising a British afternoon tea with unlimited champagne. On arrival we were greeted by our host and seated all of very high standard, and good decor and the staff were very professional. The afternoon tea was delicious... More

Was this review helpful? Yes 1
Chatham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Fantastic hotel, this place is real quality. Upon arrival we got upgraded to a deluxe room. Unfortunately we only stayed one night but whenever in London this will now be my hotel of choice. Great bar and the Bellini's are to die for. I have stayed in many hotels in London and this is now my favourite. Only one very... More

Was this review helpful? Yes 1
Lincolnshire
Senior Contributor
37 reviews 37 reviews
28 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed yesterday NEW

What a nice surprise! I really did enjoy my stay and the staff were delightful. The hotel is modern, clean and fresh. The bathrooms fabulous and beds comfortable. Yes, I would certainly recommend it, but don't go if you prefer a boutique hotel, this is a large hotel with a corporate feel to it. Great for a business trip but... More

Was this review helpful? Yes 1
England
Top Contributor
52 reviews 52 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We had a weekend break here including breakfast Did not know what to expect Location is great for sightseeing Close to the river for boat trips Westminster abbey just around the corner We walked back from trafalgar sq at night down Whitehall to the hotel - a gentle stroll Rooms excellent Staff friendly and efficient Breakfast very good quality and... More

Was this review helpful? Yes 1
LONCOHotelMgr, Executive Assistant to General Manager at Conrad London St. James, responded to this review

Dear Valued Guest, Conrad London St James enjoys a superb location, adjacent to many of London’s must-see sights and activities, yet tucked away in a quiet corner for a peaceful and relaxing stay. Thank you very much for not only observing the service excellence, but taking the time to put it in writing. Rest assured your wonderful feedback will be... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I love staying here- relieved to say that the quality has not changed since the recent change from Intercontinental to Conrad. The staff are excellent, and the rooms are well appointed and comfortable. One of my favourite hotels.

Was this review helpful? Yes 1
LONCOHotelMgr, Executive Assistant to General Manager at Conrad London St. James, responded to this review

Dear Valued Guest, We could not thank you enough for your great review and for your continued loyalty to the hotel. I will make sure to share this to the entire team. We would love to have you here again at the Conrad London St James for another fantastic stay. Best regards, Liz Thompson Executive Assistant to GM More

Llanelli
Top Contributor
51 reviews 51 reviews
33 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is amazing. From the warm welcome at check- in from Hannah and the softest sheets on the bed, everything was perfect. The room was spotlessly clean and the beds were so comfortable. Pers the Guest Relations Manager checked us out and was charm personified. This hotel is efficient, friendly and knows how to look after it's guests. Cannot... More

Was this review helpful? Yes 2
LONCOHotelMgr, Executive Assistant to General Manager at Conrad London St. James, responded to this review

Dear Valued Guest, It is always especially pleasing to hear such great feedback from our most valued guests. Thank you for not only observing the service excellence but in taking the time to put it in writing. It is with pride to share your charming review to the rest of the team and will make sure Hannah and Per will... More

Darwin, Australia
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We enjoyed three stays at this hotel during August and September with the hotel starting as an Intercontinental and rebranding to Conrad/Hilton. The hotel is located within walking distance to Buckingham Palace, Westminster Abbey, Houses of Parliament and opposite the St James underground station. We booked a Club Executive King Room and found everything met our expectations. We did notice... More

Was this review helpful? Yes 1
LONCOHotelMgr, Executive Assistant to General Manager at Conrad London St. James, responded to this review

Dear Valued Guest, Thank you for the review of your recent stay at the Conrad London St James. Pleased to know that you enjoyed your stay and your room. I would like to apologise for the shortcomings you have experienced with your WiFi connection. We have received very good reviews about it and this is not indicative of our usual... More

Sheffield, United Kingdom
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a very smooth and stylish hotel indeed, from the check in to the concierge it is done very well indeed. The rooms are very comfortable with really nice bathrooms and a super comfy bed with just the right amount of bounce. Location is excellent to walk in Westminster and explore London.

Was this review helpful? Yes 1
LONWMHotelMgr, Executive Assistant to General Manager at Conrad London St. James, responded to this review

Dear Valued Guest, Excellent news! Thank you for your kind words and for taking the time to write your review. I look forward to being able to welcome you back here at the Conrad London St James for another memorable stay when the occasion arises. Sincerely, Liz Thompson Executive Assistant to GM More

Birmingham, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked up via lastminute.com for two nights so had no idea which hotel we would be getting until paid up, which was part of the fun. We were delighted with the result, especially given how much cheaper the room was through lastminute.com than had we booked through the hotel themselves and how we were in the heart of Westminster,... More

Was this review helpful? Yes 2
LONWMHotelMgr, Executive Assistant to General Manager at Conrad London St. James, responded to this review

Dear Valued Guest, Whilst I am pleased that you loved your room and appreciated the friendliness and attentiveness provided by our associates, I am disappointed to know that your wonderful view about the hotel is tainted by the incident on your credit card. I apologise that this has been the case and rest assured I will investigate on this and... More

Brighton, United Kingdom
Contributor
20 reviews 20 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

From the minimalist entrance lobby, this experience was special. The staff are great without being obsequious. The room superb with the best bed and bedding ever, and for a change the Executive Lounge had decent canapés. Breakfast was delicious. One of the best hotels in London and far less tacky than other luxury hotels nearby.

Was this review helpful? Yes 1
LONWMHotelMgr, Executive Assistant to General Manager at Conrad London St. James, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write those encouraging lines. I have gladly shared them with the team! Happy guests are our biggest reward. We are all looking forward seeing you back to Conrad London St.James in the future. Best regards, Liz Thompson Executive Assistant to GM More

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Additional Information about Conrad London St. James

Address: 22-28 Broadway, London SW1H 0BH, England (Formerly InterContinental London Westminster)
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park  , Westminster / Belgravia
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Conrad London St. James 5*
Number of rooms: 256
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Also Known As:
Conrad London St. James England

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