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Conrad London St. James

5.0 of 5 22-28 Broadway, London SW1H 0BH, England (Formerly InterContinental London Westminster)
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Conrad London St. James
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Conrad London St. James
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977 reviews from our community

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    7
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Austin, TX
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Everything about this hotel was perfection. From check in to check out, the service from all was amazing. We will definitely stay here again and refer this property. It is so convenient to all popular locations.

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

My partner loves afternoon tea and reserved a table at The Conrad for 2pm, a little early I hear you say but that was the only slot available. On arrival we were ushered to our table and informed we would be looked after by Carolina. There were a group of young ladies who had commenced just ahead of us and... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

I stayed the Conrad London St. James during 11 ~ 14 Oct. 2014. First of all, I did not get room upgrade even though I made a hotel reservation via HHONORS site with "CONRAD BE YOURSELF" package. Staff at front desk was very impolite and rude to me. She did not know the room rate details before I explained to... More

Was this review helpful? Yes 1
Bahrain
Top Contributor
66 reviews 66 reviews
66 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed in the Conrad for five nights during my latest visit to London. We had a standard twin room. The size was on the smallish side for the amount that was paid. The room was clean, in fact very clean and well furnished, the beds were very comfortable. It had all the bells and whistles of a five star hotel... More

Was this review helpful? Yes 1
Ringwood, United Kingdom
Top Contributor
69 reviews 69 reviews
29 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

A beautiful hotel, in a perfect location. It's tucked away from the hustle and bustle, but near enough to everything. St James Park tube station is immediately opposite, so very convenient. Every member of staff, were immaculately polite and helpful, and the executive lounge is a lovely escape. The rooms are well appointed and a good size with all the... More

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The location hardly can be beaten and the atmosphere on entering is gentle and very service minded. I enjoyed a one night stay for business including a well serviced seminar in the meeting rooms. The bedroom was very nice and well equipped and - next to some (just normal city-) noise from the small street next to the window of... More

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LONCOHotelMgr, Executive Assistant to General Manager at Conrad London St. James, responded to this review

Dear Stefan, Once again, thank you very much for taking the time to document your wonderful stay. Indeed, the location is perfect for business and leisure travelers. With the tube station just in front of the hotel and London's iconic sights within walking distance. Please do let me know if you have the chance to stay with us again. We... More

Salzburg, Austria
Top Contributor
60 reviews 60 reviews
60 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 1 week ago

This may be slightly unfair summary, but captures what we remember most. The hotel is very conveniently located within walking distance to many of London's key sights and next door to St. James Park tube station and thus you do hear the rumbling of the trains from early morning till late at night. The windows are also not really soundproof... More

Was this review helpful? Yes 1
LONCOHotelMgr, Executive Assistant to General Manager at Conrad London St. James, responded to this review

Dear MJN, It is with regret that you have encountered some issues on your recent stay with us. We apologise for the inconveniences you have experienced. As you will see from the majority of our posts this is not indicative of our usual high standards. Please be assured we will use this feedback to make sure we are consistently achieving... More

New York City, New York
Top Contributor
136 reviews 136 reviews
24 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 1 week ago

They would have gotten five stars if they had been better at communicating their name change from "InterContinental" to "Conrad." We landed at almost 1 am and took a car service to the hotel. This is where the trouble began, we couldnt find it! The car kept circling the blocks where the hotel was supposed to be and finally we... More

Was this review helpful? Yes 1
LONCOHotelMgr, Executive Assistant to General Manager at Conrad London St. James, responded to this review

Dear Rachelia18, Whilst we are disappointed that you did not receive the information before coming to London, we are also very much pleased to know that you choose to come back when the opportunity arises and that you enjoyed your stay. We apologise if the letter from IHG has not reached you and also for the minor technical glitches during... More

Chandler, Arizona
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I found that this very well-located hotel managed to seamlessly combine sleek modernity with luxurious comfort. Perfectly wonderful bed and linens, large and well-appointed bathroom (great bathtub, perfect for soaking out the effects of 8-10 miles of walking a day). Was a nice touch to have a 'keurig' type coffeemaker in the room with a selection of... More

Was this review helpful? Yes 1
LONCOHotelMgr, Executive Assistant to General Manager at Conrad London St. James, responded to this review

Dear Anne M, We could not agree with you more, Conrad London St James is perfectly located with many of London’s top tourist sights within walking distance. The adjacent tube station makes travelling a breeze. We are delighted to know that you loved the comforts of your room and the amenities that came with it. Thank you very much for... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The location of this clean, quiet hotel is what makes them a winner. Tube across the street. Bus 2 blocks. Westminster Abbey, Parliment 2 blocks. Buckingham Palace 4 blocks. St. James Park 2 blocks. Would rebook in a nanosecond.

Was this review helpful? Yes 1
LONCOHotelMgr, Executive Assistant to General Manager at Conrad London St. James, responded to this review

Dear Grace S, Excellent news, happy guests are our best reward! Thank you for leaving us with your short and sweet note, detailing few points which makes Conrad London St James ahead from the competition. We would love to have you again for another amazing stay. Best regards, Liz Thompson Executive Assistant to GM More

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Additional Information about Conrad London St. James

Address: 22-28 Broadway, London SW1H 0BH, England (Formerly InterContinental London Westminster)
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park  , Westminster / Belgravia
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Conrad London St. James 5*
Number of rooms: 256
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Also Known As:
Conrad London St. James England

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