We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Nell Gwynn House Apartments

Sloane Avenue, London SW3 3AX, England
Nell Gwynn House Apartments

94 reviews from our community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    34
    30
    14
    9
    7
See reviews for
40
9
10
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (94)
  • Mar-May only
    (17)
  • Jun-Aug only
    (26)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (16)
All months
Astana, Kazakhstan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

It's our first week in this apartments, and we have a different feeling about services, Firstly, and very surprisedly, the office does not work in weekends, no any due or emergency officer, our internet access was expired on Friday and we could not extend until Monday because of no one in office. Housekeeping is another story - you have to... More 

Was this review helpful? Yes
nellgwynnhouse, Public Relations Manager at Nell Gwynn House Apartments, responded to this review

Dear Sherkesh, thank you for your review of Nell Gwynn House Apartments. Our office hours are Monday - Friday 9.00am - 6.00pm. However, if you refer to the welcome pack in your apartment you will find an emergency contact number which will be answered when the office is closed. The porters desk in the main reception will also be able... More 

san francisco
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Arranged for a suite through flipkey smallish suite with a large bathroom and tiny kitchen. Our suite was on the second level and so there was traffic noise when the windows were open. We did not interact with staff much but the maid service ( mon through fri) was nice. Everything worked but overall the place was a bit tired... More 

Was this review helpful? Yes
nellgwynnhouse, Public Relations Manager at Nell Gwynn House Apartments, responded to this review

Dear Chris, many thanks for your feedback. We are sorry to hear that you did not have a satisfactory stay, however please note that as you booked privately through Flipkey you did not stay in one of our apartments. We manage over 200 luxury apartments in Nell Gwynn House and are committed to providing our guests with a bespoke service.... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have been this hotel for shopping. As ı love shopping there is a pharmacy in front of the hotel. Also there are Boots, Sainsbury and Gap. Anyway the hotel room was very small for 3 adults. When me and my family entered the hotel we saw 2 mans working for reception. They are soo rude and also our room... More 

Was this review helpful? Yes
nellgwynnhouse, Public Relations Manager at Nell Gwynn House Apartments, responded to this review

Dear Emre, many thanks for your review. We welcome all feedback from our guests as it helps us to improve on the services we provide. We are sorry to read you did not have a good experience with the desk porters and will be sure to pass this complaint on to the main building office who manage the front desk... More 

Australia
2 reviews
5 of 5 stars Reviewed 4 weeks ago

My husband, 3 children, mother, father and I stayed here in May 2015, for close to 2 weeks. The level of care and consideration shown to my family was incredible. My mother has mobility issues and NGH made certain that her stay was as flawless as possible - I cannot commend them enough for this. Further, my daughter celebrated her... More 

Was this review helpful? Yes
nellgwynnhouse, Public Relations Manager at Nell Gwynn House Apartments, responded to this review

Hi Rhiannon, thank you so much for your lovely review! We are so pleased you enjoyed your stay with us, your family were so lovely and we loved being part of your daughter's birthday! We hope to see you again soon, many thanks More 

Philadelphia, Pennsylvania
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed April 5, 2015

We rented an apartment from an owner at Nell Gwynn House privately through Homeaway.com but we really were so fortunate. The woman that we rented from could not have been easier to deal with; even when I had to cancel our original booking because of a serious fall. Graciously she accommodated me so that I could change it for several... More 

Was this review helpful? Yes
nellgwynnhouse, Public Relations Manager at Nell Gwynn House Apartments, responded to this review

Thank you so much for your lovely review! We look forward to seeing you again soon, and hope you managed to catch your flight in the end! Many thanks More 

Preston, United Kingdom
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed March 30, 2015

Booked ngh on recommendation of a colleague. Great home from home. Stayed in a studio for 2. Immaculately presented and spotlessly clean. Not the largest shower room but clean and functional. Fully equipped kitchen was great and plenty of local shops. Will definitely stay again

Was this review helpful? Yes
nellgwynnhouse, Public Relations Manager at Nell Gwynn House Apartments, responded to this review

Thank you so much for your review, it is always great to hear back from satisfied guests. Please do not hesitate to call us again for your next visit! Many thanks More 

Manama, Bahrain
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 4, 2015

I stayed in Nell Gwynn services apartment last December 2014 in a 2 bed room apartment, it was very nice and clean and it looks that it has been renovated recently, it contains 2 bathrooms, kitchen and washing/dryer machine,

Was this review helpful? Yes 3
nellgwynnhouse, Public Relations Manager at Nell Gwynn House Apartments, responded to this review

Thank you so much for your comments! It is lovely to hear back from satisfied clients. We hope to see you again soon. Many thanks! More 

Beirut, Lebanon
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 8, 2015

We loved staying at NGH London! The stay was wonderful, the place felt like home away from home :) The location is very practical and pleasant, and the prices are very reasonable! We would definitely stay at NGH again!!

Was this review helpful? Yes
nellgwynnhouse, Public Relations Manager at Nell Gwynn House Apartments, responded to this review

Thank you so much for your feedback! We look forward to seeing you again soon on your next visit! Many thanks More 

Essex
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 5, 2015

Just returned from a wonderful stay in this beautiful apartment block. I stayed with my husband and 2 children in a lovely 1 bed apartment on the fifth floor. The bed and sofabed were both very comfortable, no noise could be heard from the street below and the kitchen was fully equipped with everything we needed. The booking process was... More 

Was this review helpful? Yes 1
nellgwynnhouse, Public Relations Manager at Nell Gwynn House Apartments, responded to this review

Many thanks for your comments! It is always a pleasure to hear back from satisfied customers. We hope to see you again soon on your next visit! More 

southern california
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed December 19, 2014

We just finished our fourth stay at the Nell Gwynn House, and hope to be back many more times. The location in London is about as good as it gets: In South Kensington bordering on Chelsea--an easy tube trip (Picadilly Line from Heathrow to South Kensington station) with a short walk from the tube to the apartment. We usually stay... More 

Was this review helpful? Yes
nellgwynnhouse, Public Relations Manager at Nell Gwynn House Apartments, responded to this review

Thank you so much for your comments, we are constantly trying to improve our service and feedback from our valued customers is always welcome. We look forward to seeing you again in the future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

45 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (1)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (35)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (13)
Viewed
Dining (5)
Viewed
Bathroom (4)
Viewed
Other (11)
Check In Check Out
Price Your Stay
Hotels you might also like...

Staying in Chelsea

Neighborhood Profile
Chelsea
Wealth courses through The King's Road, Chelsea's upmarket artery of West London life packed with shops, eateries and glitzy nightspots. For people-watching at its best and luxury retail therapy that's largely unrivalled, this area cannot be missed. But if this showy street starts to overwhelm or a moment of price tag shock sends you reeling, a quick detour down pretty much any of many King's Road veins will reveal a quieter side of Chelsea. Here the stately Royal Hospital hosts its world-famous flower show, and the Thames rolls along at a lazy pace, with leafy Battersea Park and its Peace Pagoda beckoning from across the river.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities