I stayed at this hotel on Tuesday night 14th May 2013. Because my hotel room was BURGLED on Wednesday 15th May 2013, and we were warning other guests of the security breach and risk, we were transferred to the sister hotel in Marble Arch, which was only marginally better. (the Berkley Court Hotel) This 'hotel' was going to get an... More

As I checked out I booked a room for two weeks later, when I arrived they said they had no rooms, then claimed I'd booked the wrong date! Since I always use my iPhone calendar, and had it open when I made the booking, that is not possible. However, people do make mistakes and I would chalk it up to... More

I arrived and was told they had "booked me into our sister hotel" - it wasn't too far, a ten minute walk - but ten minutes further away from where I wanted to be the next morning. I cannot review this hotel as they were unable to provide me with the room I had booked over 3 months previously. The... More

I needed somewhere to just rest my head whilst attending meetings in the Chancery Lane area. Sorting by low price an offer of a single room for £35 caught my eye, ludicrously low for the area. The hotel was also within walking distance of my meetings, and of restaurants/theatres via a short taxi ride. On checking, this price was for... More

I wish I had read these reviews before booking this hotel. It is truly disgusting - from the 'welcome' at the reception to the mess, noise, mould etc in the room. A few weeks ago I stayed at another hotel in the same road (owned by Grange Hotels) which was very good value for money, so when this one came... More

Where do I start.............broken furniture, cold shower, miserable inexperienced receptionist (at least that's what she was supposed to be), worn down/dirty carpet throughout, we dare not touch anything as its so dirty.......the list just goes on. Did read up on reviews before we made the booking but thought people were exaggerating, trust me, it's all very true!!!!! Really disappointed that... More

Never before have I left a Trip Advisor review, however, I feel a desperate need to warn all tourists away from the Lonsdale. Whilst the location, within a minute of Russell Square is handy, the hotel itself is a disgrace. At £45 for a last minute booking is cheap for London, the hotel isn't worth a fraction of that price.... More

dont know where to start, room scruffy, smelly, damp. sick on the carpet outside the door, toe nail clippings in the sink. nackered tv, fridge without a lead just stood there (why). no where to hang our clothes (no wardrobe). decor just awful, cant beleive companies recommend this hotel for a stay. wouldnt care but i reckon a bit money... More

Me and my fiancè went on a minibreak to London, and chose this hotel based on price and location. The staff was sour and unhelpful,and the room was a shock. After discovering that it looked and smelled worse then a homeless mans sleepingbag, we found out that there was no duvets for the bed, just a skinny cover. We went... More