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All 1,073 London hotels

Grange City Hotel

5.0 of 5 Hotel   |   8-14 Coopers Row, London EC3N 2BD, England
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Ranked #301 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Gayle R
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1,432 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

There are no words to express now wonderful the staff and City Grange were. They went out of their way to make my experience comfortable in every way. I was a delegate at an international convention at Twickenham. The hotel arranged for the restaurant to open an hour early each day to accommodate us for breakfast. They also gave us... More

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1 review
3 of 5 stars Reviewed yesterday NEW

The is a gorgeous building and the rooms are lovely. However, the service I do not consider 5*. The rooms were not cleaned properly, the fridge did not work, the bar staff served coca-cola in the bottle with a straw (no glass or ice). The breakfast was good but the majority of the tables were dirty and we had to... More

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1 review
1 of 5 stars Reviewed yesterday NEW via mobile

Stayed in this hotel whilst on business in London. Items were stolen from my bedroom! Had to call police as the staff did absolutely nothing to help us! The only people who had access to my room were staff members! DO NOT STAY HERE! I have been to London many times I could have cried at the treatment we received!... More

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Aylsham, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I stay most weeks in London and have been very fortunate for the last couple of times to stay in the Grange City. I love pretty much everything about this hotel...the staff are very friendly and helpful, at all levels - I had to contact the hotel via email prior to my stay and they replied with the information I... More

Was this review helpful? Yes 1
Newcastle, UK
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Lovely hotel right beside the Tower of London. One of the quietest hotels I have stayed in (noisy hotels are a bug bear of mine), lots of facilities (bar and 2 restaurants, spa and pool, concierge). Extremely clean, comfy huge beds, female friendly rooms and the biggest plus point was that staff in every area of the hotel were extremely... More

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Wellington, New Zealand
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Great stay at Grange City. We were upgraded to an executive suite which made our stay even more enjoyable. Rooms were well appointed and very comfortable. Breakfast was included and ticked all the boxes you could ask for. Staff were friendly and the concierge desk was extremely helpful during our stay. 150m to the Tower of London tube station so... More

Was this review helpful? Yes 1
Nellie S, Guest Relations Manager at Grange City Hotel, responded to this review

Thank you for your lovely review. We are so pleased you enjoyed your stay, found the hotel,, facilities and location fully satisfactory and our staff friendly and helpful. I hope you will return to England and one of our hotels in the future. More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is in an excellant location, just a very short walk from Tower Hill underground and Fenchurch Street Stations. The reception area and check in were fine and staff on the whole were friendly and helpful. The pool and gym facilities are good and included in the price. The rooms were clean and spacious with plenty of cupboard, hanging... More

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Canterbury, United Kingdom
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I have stayed in this hotel on a number of occasions in the past primarily for its fantastic location. It is right next to the Tower and Tower Bridge and near to the developing architecture of the City. Tower Hill tube and DLR station are within 2 mins walk and the number 15 bus whisks you directly to Charing Cross... More

Was this review helpful? Yes 1
Elmhurst, New York
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed at Grange City for an International Convention of Jehovah's Witnesses, wherein there was a lot of activity and time consideration in getting everyone fed and out on the road so that we would not miss a minute of the wonderful convention. The hotel---along with the assistants who helped in the logistics---added to the detail and assured us of... More

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Nellie S, Guest Relations Manager at Grange City Hotel, responded to this review

I am really glad that we were able to assist in making your convention successful. We look forward to the opportunity of welcoming you back in the future. More

Coventry
Contributor
20 reviews 20 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I have just returned from a two night stay at this hotel with my husband. The title of my review sums up my stay really - the hotel was decent enough, but having never stayed in a five star hotel before, I was left feeling as if it didn't live up to expectation. From my other reviews, I have stayed... More

Was this review helpful? Yes 1
Nellie S, Guest Relations Manager at Grange City Hotel, responded to this review

Thank you for your review. It is disappointing that your feelings about the hotel were mixed, however I hope you will consider staying with us again on a future occasion. More

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Additional Information about Grange City Hotel

Address: 8-14 Coopers Row, London EC3N 2BD, England
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grange City Hotel 5*
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Also Known As:
Grange City London
Hotel Grange City
Grange City Hotel London, England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#50 Spa Hotel in London #208 Luxury Hotel in London #253 Romantic Hotel in London #267 Business Hotel in London #301 Family Hotel in London
Hotel Class
Official Description (provided by the hotel)
The Grange City Hotel is a spectacular luxury 5 star hotel. Superbly located with unique panoramic views over the City and just a gemstone's throw away from the Tower of London, the Grange City represents a first for a hotel of this standard in the City. ... more   less 
Number of rooms
307

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
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