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All 1,073 London hotels

Comfort Hotel Finchley

3.0 of 5 Hotel   |   3 Leisure Way, High Road | Finchley, London N12 0QZ, England
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Comfort Hotel Finchley
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Ranked #631 of 1,073 hotels in London
A recent review
3 of 5 stars reviewed 2 weeks ago
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173 people have reviewed this hotel

Traveler rating
    20
    68
    56
    17
    12
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45
54
2
35
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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1 review
2 of 5 stars Reviewed 1 week ago

This was our second stay at the Comfort Hotel Finchley. We had issues during the previous stay including poor wireless access, so I emailed ahead to get reassurance it was working, which they said it was. When we got there we asked about the wireless and were told we were on the first floor, where it should be working. We... More

Was this review helpful? Yes
Gman103, General Manager at Comfort Hotel Finchley, responded to this review

Thank you for the review and in reply. The guest requested a room with Wi-Fi which was allocated, however they experienced difficulties with accessing the internet. The duty manager used his personnel laptop to check the accessibility/signal when it was adjacent to the guests own laptop. Access was gained by the duty manager and no problems were encountered. It was... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

Staying for 3 nights because of location, my daughter was attending a dance school in walking distance. On arrival mid afternoon we parked opposite the hotel reception. Check in was painless and quick. Given one key and directions to the room. The lift was a little slow and became a running joke! Room was clean but dated. With two of... More

Was this review helpful? Yes 1
Gman103, General Manager at Comfort Hotel Finchley, responded to this review

Many thanks for the review of your stay with us at the Comfort Hotel. We are currently awaiting the delivery of equipment to upgrade the coverage of the hotels Wi-Fi having just also recently moved to fibre broadband. We intend to be operational in the near future. More

kent
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel covers all your basic requirements, but does so at a basic level. The rooms are adequate - could do with a refeb. Bed was ok, not comfortable, plugs hidden in a cupboard, wifi not good in the rooms - as suggests on website unless sitting in the bar. I could not access wifi in my bedroom. Window opens... More

Was this review helpful? Yes
Gman103, General Manager at Comfort Hotel Finchley, responded to this review

Many thanks for the comments on the hotel. I will relay your thoughts onto the respective individuals for action. More

Baltimore
Senior Contributor
40 reviews 40 reviews
40 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed for 4 night prior to a cruise. It was the only reasonably priced hotel we could find anywhere in this part of London where we needed to stay. The room was immaculately clean and the staff were nice. We felt comfortable for the most part. Here are the ways I would like to see this place improve: The... More

Was this review helpful? Yes
Gman103, General Manager at Comfort Hotel Finchley, responded to this review

Many thanks for your review and in reply. It sounds as though you parked in the wrong car park, hence the walk, our parking is directly in front of the hotel. As regards the w-fi we were in the process of moving to fibre optic and whilst the engineers were switching us we experienced issues due to routers being delivered... More

Preston, United Kingdom
1 review
3 of 5 stars Reviewed 3 weeks ago

this was my 3rd time at this hotel in the past i have not had a problem. this time my i left my hadbag in the room when i came home i phoned the hotel on the same day and was told to ring back the next morning i did this and was told they would check the room and... More

Was this review helpful? Yes
Gman103, General Manager at Comfort Hotel Finchley, responded to this review

On my return to the hotel and having read the review, the guest has been contact directly by myself and I will look into matters at the hotel More

Cardiff, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at this Hotel for 3 nights with my wife and 4 year old son. Positives: Free Parking, Free Wifi, Hotel Staff very professional, helpful and friendly. Room was very clean. Bus stop just outside. Choice of Restaurants very near. Negatives: Curtain looked like a goat has been chewing on it. Needed replacing. Room 314. Someone had punched a... More

Was this review helpful? Yes
Gman103, General Manager at Comfort Hotel Finchley, responded to this review

Our sincerely apologies the shortcomings in the restaurant, I'll contact you directly and relay these on. Maintenance have been tasked with the works as describe and I will be looking into why housekeeping did not report the damage cause by a previous occupant. Thank you. More

canberra
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This was our third time staying at the Comfort Hotel. The two previous visits were okay which is why we booked again for a 3 night stay. This time we found that whole hotel has seriously deteriorated. We stayed in Room 330, which was down a long awfully smelly corridor, always stinky and smelly but at times really bad. Outside... More

Was this review helpful? Yes
Gman103, General Manager at Comfort Hotel Finchley, responded to this review

Thanks for the comments, will review these with the team and forward these on the restaurant franchisee. More

Benalmadena, Spain
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 18, 2014

Oh dear! Hard to know where to begin. Arrived from Spain on 14th July and had chosen this hotel because it was very close to where I had some business meetings planned. My priorities were location, parking and access to the internet. On arrival I saw a notice saying that there was no internet as the hotel was changing its... More

Was this review helpful? Yes 1
Gman103, General Manager at Comfort Hotel Finchley, responded to this review

In reply, I apologise for the inconvenience caused by the switch to fibre broadband. The loss of service was beyond the hotels control, due to line provider and billing company not co-ordinating the switch changes. This is expected to be conclude this week. Your comments relating to breakfast have been forwarded onto the relevant party for action. More

Venlo, The Netherlands
1 review
5 of 5 stars Reviewed July 13, 2014

We had a very good, short break at Hotel Finchley. The room was nice and clean, the beds where good. The food was great. Something went wrong when we payed at Flames restaurant with our Maestro card. The payment was debited twice. I was afraid, getting our money back would be a problem, because we are from the Netherlands. To... More

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Was this review helpful? Yes
Gman103, General Manager at Comfort Hotel Finchley, responded to this review

Really pleased you enjoyed the stay, thank you for the review and we hope to see you in the future! More

Bishops Stortford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 12, 2014 via mobile

We stayed here on the night of Nightrider London event. The staff were very helpful and let us put our bikes in the boiler room and allowed us a late check out. Unfortunately we hadmany little flies in our bathroom and found the decor dated back to the 70s. Other than that it was clean and staff were great.

Was this review helpful? Yes 1
Gman103, General Manager at Comfort Hotel Finchley, responded to this review

Thanks for the review and I'm sorry to hear the comment regarding the flies, hopefully you notified the reception team and they were able to assist you? Possibly the window have been left open otherwise I'm unsure as to how they would have gained access? Thank you for you other positive comments and we do hope you'll return in 2015... More

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Additional Information about Comfort Hotel Finchley

Address: 3 Leisure Way, High Road | Finchley, London N12 0QZ, England
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Hotel Finchley 3*
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Also Known As:
Comfort Inn London
Comfort Hotel London
Comfort Hotel Finchley London, England

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Class
Number of rooms
88

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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