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Comfort Hotel Finchley

3.0 of 5 3 Leisure Way, High Road | Finchley, London N12 0QZ, England
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Comfort Hotel Finchley
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Comfort Hotel Finchley
Comfort Hotel Finchley
Comfort Hotel Finchley
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207 reviews from our community

Traveler rating
    23
    74
    70
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    18
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ipswich, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed during the recent Masters Snooker at Alexandria Palace. Rooms were fine and comfortable. So no complaints about the room. I ordered a taxi at reception and there was some confusion and it turned up 30 mins early. The receptionist was rude and stated that I had given him the wrong time. I was not wrong and even if I... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

s tayed here on the eighth excellent place to stay stay there for 1 night with work colleagues hey where to hen parties what a fantastic time we had great place to carry on staff really friendly can't do enough for youcan't wait to go with the boys againhopefully going this thursday

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Gman103, General Manager at Comfort Hotel Finchley, responded to this review

Thanks for the comments, very pleased you enjoy your time with us at the hotel and we do hope to see you later in the year? More 

Stoke-on-Trent, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 weeks ago

We stayed here to watch our son in law play in the world darts at the Alexander palace the location for that was great & £105 for two was a good price. The room 112 smelled damp but the beds were comfy. Staff were ok but not overly welcoming we come from stoke where people are very friendly. We had... More 

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Gman103, General Manager at Comfort Hotel Finchley, responded to this review

Thanks for your comments, we are currently reviewing the food offer and in discussion to revamp the breakfast operation completely in the early part of 2015. More 

Fareham, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Overnight stay to visit friend. Room comfortable and clean. Reception staff welcoming although english not great. Bar staff not the best. Only ate breakfast here - not a great selection. Quality not great. Plates cold. Premier Inns food way better. However, as an overnight stay it was ok.

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Gman103, General Manager at Comfort Hotel Finchley, responded to this review

Many thanks for your review of the hotel! More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Highly likely I caught food poisoning from restaurant lunch (sickness struck almost exactly 6 hours afters meal; this was one of several typical symptoms, and I'd frequently noticed the crockery/cutlery at breakfast to have been far from acceptably clean), 'King' bed actually 2 singles pushed together, sheets too small for duvet, stained and numerous holes/tears around edges, no access to... More 

Was this review helpful? Yes 3
Gman103, General Manager at Comfort Hotel Finchley, responded to this review

This guest has been contacted directly to discuss the matter. It was latterly found out that the person spoke with myself, the General Manager, on check out and did not mention any of the points in the review, only her wish to leave 2 days early from her 16 night stay, for which we refunded to her pre-payment for the... More 

Bristol, United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 6, 2014

Our room smelt strongly of stale smoke even though it was meant to be a non smoking room. Also we were only left with enough towels for one person even though there were 2 of us. Breakfast was ok and had a good night's sleep

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Gman103, General Manager at Comfort Hotel Finchley, responded to this review

Thanks for the comments, I'll contact you to see which room you were allocated. Unfortunately some guests do disregard the non smoking policy, we do fine them if we catch them, but housekeeping need to be more vigilant. The towels matter, from last week we are leaving the drawer open where the second set of towels are located so these... More 

Holywell, United Kingdom
Top Contributor
66 reviews 66 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 4, 2014

Stayed here last weekend. The hotel is a bit tired in places but is nowhere near the squalor other reviewers paint it as being. The staff were extremely friendly and the room was clean, decent sized and had all of the amenities one would expect. The breakfast buffet was very well run and had everything you would expect to have.... More 

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Gman103, General Manager at Comfort Hotel Finchley, responded to this review

Many thanks for your review and we hope to see you in the future. More 

Coventry, United Kingdom
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 3, 2014

Having stayed a number of times at this hotel in the past. Warm welcome from staff at reception explained all ins n out off hotel, Nice room comfy bed. pillows could with a bit replacing as flat Breakfast staff helpful the usual cereal, full english. toast tea and coffee etc. Conveniant for bus / tube and adjacent eateries,

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Gman103, General Manager at Comfort Hotel Finchley, responded to this review

Thank you for your review, pleased you enjoyed your stay, I'll drop you a line to see which room you were in so we can replace the pillows! More 

Swaffham, United Kingdom
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 3, 2014

We booked this hotel as it was convenient for an early morning appointment in the area the following day. I really didn't expect it to be very good as it was quite reasonablly priced for the location. However, I was pleasantly surprised! The guy on front of house was friendly and polite, the room was clean and big enough for... More 

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Gman103, General Manager at Comfort Hotel Finchley, responded to this review

Thank you for the your comments and review of your stay with us. I will communicate these onto the team and we''l use these to move forward. More 

Wakefield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 21, 2014

Stayed here for 2 days this week and found the hotel to be reasonable and I had a nice stay. Generally the customer service was pleasant when you approached reception, but when you walked past at any other times there wasn't any greeting or acknowledgement from the staff. The location for myself was brilliant as it was a 10 minute... More 

Was this review helpful? Yes 1
Gman103, General Manager at Comfort Hotel Finchley, responded to this review

Thanks for the review and comments which I'll use to try to improve the reception teams acknowledgement of guests in future. More 

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Additional Information about Comfort Hotel Finchley

Address: 3 Leisure Way, High Road | Finchley, London N12 0QZ, England
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Hotel Finchley 3*
Number of rooms: 88
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Also Known As:
Comfort Inn London
Comfort Hotel London
Comfort Hotel Finchley London, England

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