The familyroom was small, as well as the breakfastroom. Some people was not be able to have breakfast. At the last day we leave the suitcase at the reception for a few houres. BIG MISTAKE !! When we came back, suitcase was gone!! Stolen!! Good advice? Avoid this place!! more

3 of us stayed in this hotel, we each came home with approx 200 bites from bedbugs. It has been awful, we still have bad scarring 2 months later. We have had to fumegate all our 3 households, as we found we had taken the bugs home. It has been both costly and time consuming. I dont think 1 bed... more

Terrible, terible hotel - Booked through lastminute as just needed a bed for the night at a good rate and this was the cheapest (although still £55). Room (B4) was tiny, filthy and noisy - I got to listen to the water pipes all night. The 'shared facilities' means that you stay in the basement and the toilet is three... more

first the staff wrer very helpfull and very nice serving thier customer veri good breackfast what more i say i can't finshed very reasonble price good location we travel alot i will go evry time to this hotel whenever i come to london..thank you for your all guys... more

Where to begin - nothing like the pictures and information on their website, rude, ignorant, unhelpful and unfriendly staff, strangers to the concept of customer care. No indication beforehand we would be expected to use debit card to provide £20 room deposit (I think, wasn't explained, wouldn't give me the key without it) on top of already having paid for... more

Stayed here for 1 night with 4 friends; we got a quad room which was tiny and had a sort of upstairs extension built on; I couldn't stand up straight up straight. Brief inspection showed room was dirty and dated; beds hadn't been changed and mine had crumbs in it. Not a good sign. Limescale all over shower screen and... more

If you really want somewhere just to sleep and are not fussy, go for it! Had a triple room with not much room. Sheets clean but was glad I brought my own antibacterial wipes (after reading reviews!) to clean the bathroom before I would let my daughters use it. Not suitable for romantic getaway. Generally very basic - don't expect... more

Despite some of the horrible reviews, we decided to still stay and check the hotel out. There was 8 of us and we shared two rooms. At first it was "cute" in its own way. We felt like we were in a dolly house. There was no room for anything so we felt congested. However on the second to last... more

The room was tiny. There was only space for the bed. The shower head and toilet flush didn´t work properly. There was an unpleasant smell of mold and dust in the room. Our bedsheets were not changed for the three nights we stayed at the hotel. But the worse was that I woke up with the sound of a mouse... more