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Palace Court Hotel

64-65 Princess Square, London W2 4PX, England
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1 room 1 adult
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344 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

The worst hotel ever...I've been to many countries before, I love UK but this one hotel will remain once and for all in my darkest experiences and nightmares. Do you know what Bedbug is? Well after staying for about 3 days I discovered that the bed was full of Bedbugs and once I thought that I had mosquito bites...well I... More 

Helpful?
Thank G M
1 review
1 of 5 stars Reviewed December 26, 2015 via mobile

The staff is very rude, they taken 20£ from my credit card for 15 minutes late check out when they said they took just 10. Receptionist use to come to knocking and screaming at your door 1 hour before the check out showing no respect. I had a really horrible experience, the worse customer service i've seen in my life.

Helpful?
Thank Mirtha J

Travelers are raving about these London hotels

Norwich, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed December 21, 2015

Good value for money for our one night stay in London, central for most attractions. I read some poor reviews on here about this place, glad I ignored them, what do people expect for the money. It's as cheap as chips to stay in a basic room with a basic continental breakfast included. There's no lifts, a lot of stairs... More 

Helpful?
Thank melanie b
Chesterfield, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed October 28, 2015 via mobile

Honestly, this is the worst place I've ever been unfortunate enough to lay my head. To summarise its filthy, smells disgusting, badly managed and is very overpriced, if it was £1 a night I'd still say it was overpriced. If I wasn't for the fact I had two tired children and it wasn't 11:30pm I would have walked straight out... More 

Helpful?
Thank Dave S
Versailles, France
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 15, 2015

Used a prepaid booking for this hotel The amount was taken from my account days before i check-in . No problem but the interesting fact is that i was refused to checkin because i was carrying a different credit card that at booking time. Incredible isn'it ? Who cares about this normally for prepaid ? Si i had to pay... More 

Helpful?
1 Thank kjegou
Lowestoft
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed October 15, 2015 via mobile

This is a budget hotel that doesn't even try to make you want to stay there again. When you walk into reception it's very nice. But never before have I ever had to pay £20 to get the key to my room. When I booked the room I asked for a ground or first floor room as I'm not good... More 

Helpful?
Thank black-saturn
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed August 12, 2015

I stayed in this hotel for 6 nights in London and rented two rooms each night. I had two rooms on the 2nd floor for 2 nights, and two in the basement for four nights. I was paying for four family members including myself, so the price was a major factor. This is a basic hotel for someone who wants... More 

Helpful?
2 Thank Steven S
Littlehampton, England, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 9, 2015

Rooms were on the fourth flour, 82 steps with luggage, wifi only in reception area, staff not helpfull, more on the phone nagging than time for the guests. Rooms were small, bathroom far from clean. Breakfast area looked like a bomb had gone off, dirty and the wallpaper had seen better times. Grumpy staff here as well Will NOT recommend... More 

Helpful?
1 Thank Wimvelders
1 review
3 of 5 stars Reviewed July 29, 2015 via mobile

Room was clean and shower and toilet was clean. Maid service every day. Beds were comfy. Had to climb loads of stairs which was a bit of a pain but for what I paid I cant complain really. Good location not far from tube station and nice pub that serves lovely food across the road.

Helpful?
Thank Caz C
Wareham
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed July 14, 2015

Terrible hotel! Stayed in room 401 with no lift, hundreds of steps with heavy bags. Room was absolutely tiny and when you flushed the toilet, a disgusting smelling water came up the sink plug hole and the shower hole, and visa versa. The smell kept me awake most of the night. It also happened when any other room on the... More 

Helpful?
1 Thank louisekeeling
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