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Park Plaza Victoria London

4.0 of 5 Hotel   |   239 Vauxhall Bridge Road, London SW1V 1EQ , England
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84%
Ranked #228 of 1,054 Hotels in London
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 2 days ago
Puraverdad Bogota, Colombia
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1,875 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
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English first
Bogota, Colombia
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nice and well serviced hotel. Rooms are a bit tight, but the bathroom is great both in size as well as amenities (Elemis). The restaurant, although small in variety is well equipped and very well tendered. I was there for a long 10 night stay, and the staff made its best effort to make it as pleasant as possible. Wi-fi... More

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R-Flinter, General Manager at Park Plaza Victoria London, responded to this review

Dear Puraverdad Thank you for your review. I am pleased that we were able to make your stay as pleasant as possible. I am delighted that you enjoyed our location and the facilities provided in the room. I hope we will be able to welcome you back to the hotel in the near future. Kind regards Rob More

København, Denmark
1 review
5 of 5 stars Reviewed 3 days ago NEW

Very nice hotel with big and clean rooms, I highly recommend this hotel to everyone going to London. The hotel is on 2 min walk away from Victoria Station where the Gatwick Express end. The staff was very nice and helpfull and there was a very nice breaksfast buffet aswell.

Review collected in partnership with Park Plaza Hotels

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R-Flinter, General Manager at Park Plaza Victoria London, responded to this review

Dear Thomas Thank you for the 5* review, I am delighted that you would highly recommend us and that they enjoyed our breakfast and found our staff nice and helpful. I hope we will be able to welcome you back to the hotel. Kind regards Rob More

USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Great hotel within walking distance of Buckingham Place, Westminister, the theater district, and Victoria station/coach station where all day tours originate. Great for sightseers. Some very good pubs and restaurants nearby. "Wicked" theater is less than a block away.

Review collected in partnership with Park Plaza Hotels

Was this review helpful? Yes
R-Flinter, General Manager at Park Plaza Victoria London, responded to this review

Dear JamesGangUSA Thank you for your review. I am pleased that you enjoyed our location and found it useful for the local tourist attractions. I hope we will be able to welcome you back to the hotel. Kind regards Rob More

Brisbane, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Had an excellent night sleep, beds were very comfortable. Great location to sights (Westminster Abbey & Cathedral), close to Victoria Station and Bus terminal. Rooms clean and well presented and check in was easy and very friendly

Was this review helpful? Yes 1
R-Flinter, General Manager at Park Plaza Victoria London, responded to this review

Dear Jane Thank you for the 5* review, I am thrilled that you had an excellent night sleep and found our rooms well presented. I hope that we will be able to welcome you back to the hotel in the near future. Kind regards Rob More

Lawrenceville, Georgia
1 review
5 of 5 stars Reviewed 5 days ago NEW

I have stayed at a lot of hotels for business trips and dealt with lots of concierge staff. I must say that the concierge staff (especially Danny) are excellent! They really care take good care of you and remember you! I hadn't been to this particular hotel for quite some time but Danny remembered who I was and ensured that... More

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R-Flinter, General Manager at Park Plaza Victoria London, responded to this review

Dear Susan Thank you for your 5* review, I am thrilled that the service provided by the Concierge team was excellent, I will ensure that the team receive your comments especially Danny Kind regards Rob More

Albany, United States
1 review
5 of 5 stars Reviewed 1 week ago

Staff was very helpful for my first time in the area. It's located next to Victoria Station which was very convenient for bus and train travel. Room was clean and very nice. Internet access was great. They held my bags after checkout, which was super convenient. I enjoyed my stay very much and will certainly come back if in the... More

Review collected in partnership with Park Plaza Hotels

Was this review helpful? Yes
R-Flinter, General Manager at Park Plaza Victoria London, responded to this review

Dear Jessica Thank you for the 5* review, I am glad that you found our staff helpful and the rooms nice. I am pleased that you would return and we look forward to welcoming you back. Kind regards Rob More

Yelverton, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Excellent helpful service from staff,comfortable room with all usual facilities and a really top notch fried breakfast,far bettter than the standard fare in most hotels.Would absolutely stay here again if needed.

Review collected in partnership with Park Plaza Hotels

Was this review helpful? Yes
R-Flinter, General Manager at Park Plaza Victoria London, responded to this review

Dear John Thank you for your review. I am pleased that you found our service excellent and the room comfortable. I look forward to welcoming back. Kind regards Rob More

Birmingham, United Kingdom
Top Contributor
99 reviews 99 reviews
27 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked this hotel for a Business trip but combined it with an overnight stay in London with my partner. Hotel is very close to Victoria which was convenient. Checkin was a little slow, when we got to the desk they only had twin rooms left even though we had booked a double, the receptionist upgarded us and said someone would... More

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R-Flinter, General Manager at Park Plaza Victoria London, responded to this review

Dear Andrew Thank you for your review. Firstly I would like to apologise for the incorrect room being allocated, I would also like to apologise for the service not being followed through with the beds. I have now addressed this with both the Front Office and Housekeeping teams. I hope this has not affected the overall view of the hotel... More

1 review
4 of 5 stars Reviewed 1 week ago

We stayed one night and were very satisfied. The location was great, the room was clean and the staff very helpful. We would stay there again if we visit London again. It was nice and close to the Victoria coach Station were we had to go to get our transfer to Southampton.

Review collected in partnership with Park Plaza Hotels

Was this review helpful? Yes
R-Flinter, General Manager at Park Plaza Victoria London, responded to this review

Dear Elaine Thank you for your review. I am pleased that you were very satisfied with your stay and I am delighted that you would return if visiting London again. Kind regards Rob More

Lee, Massachusetts
1 review
3 of 5 stars Reviewed 1 week ago

"Is any of this tea fresh?" "Tea?" "Yes, is any of the tea fresh?" "Tea?" "Yes, is any of it fresh?" "Tea?" "Yes please" She gave me a flask of hot water :( Just feet from Victoria train station. Minutes from Victoria Palace Theatre (Billy Elliot) and Appollo Theatre (Wicked). A few minutes walk to Buckingham Palace gate or Westminister... More

Review collected in partnership with Park Plaza Hotels

Was this review helpful? Yes
R-Flinter, General Manager at Park Plaza Victoria London, responded to this review

Dear Pharmdmba Thank you for your review. I would like to apologise for the communication being poor. I have passed your comments onto the heads of departments who are now re-training our staff. I am glad that you enjoyed our location and I hope we will be able to welcome you back in the near future. Kind regards Rob More

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Additional Information about Park Plaza Victoria London

Address: 239 Vauxhall Bridge Road, London SW1V 1EQ , England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Park Plaza Victoria London 4*
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Also Known As:
Park Plaza Victoria London Hotel London
Park Plaza London
Park Plaza Hotel London
London Park Plaza
Victoria Park Plaza Hotel
Victoria Park Plaza London
Park Plaza Victoria London England

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