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All 614 London accommodations

Surprise Backpackers

110 Vauxhall Bridge Road, London SW1V 2RQ, England (Victoria)
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22%
Ranked #421 of 614 Specialty lodging in London
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  • Reviews (58)
  • Photos (10)
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58 people have reviewed this hotel

Traveler rating
    1
    12
    14
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    18
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16
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Contributor
15 reviews 15 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW via mobile

We only picked this spot because it was the cheapest one we could find. That's the only thing it has going for it. The receptionist was busy bartending two different bars so checking in took a while. The location isn't convenient for anything other than Victoria Station. The in-room lockers are very tiny. The power outlet was falling out of... More

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Adelaide
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Do not stay , no help getting up the stairs, bed bugs, mould on my mattress, mould on the walls, unsafe electrical appliances held together with tape, loud key entrance , horrible services via a tiny door in the pub and breakfast was a joke

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Melbourne
2 reviews
2 of 5 stars Reviewed 1 week ago

I left surprise backpackers with heaps of bed bug bites. If you don't want to be eaten at night or pestered by mice don't stay here. The common room and kitchen are combined and tiny. The positives are breakfast included, central location, friendly staff, lockers available, plenty of tourism info/maps and wifi. I would not stay there again, the bed... More

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2 reviews
1 of 5 stars Reviewed 1 week ago

The surprise is bed bugs! Don't stay here! They know they have bed bugs and they refuse to fix the problem. They also won't refund your money. This is the worst hostel ever! I squished the bed bugs and blood squirted everywhere. I was so disgusted. This place is not worth your time or money. Also the bathrooms are flooded... More

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Manchester
2 reviews
1 of 5 stars Reviewed 3 weeks ago

The cheap price is not worth the sacrifice of your suitcase and everything in it if, like me, you leave this miserable hovel with a bed bug infestation in your belongings and literally hundreds of bites! The place is filthy, unfriendly, I was given stained, ripped bedding to sleep on a very uncomfortable mattress in a room which smelled strongly... More

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Edinburgh, United Kingdom
2 reviews
1 of 5 stars Reviewed June 9, 2014

Awful experience! I figured it was cheap one night would be fine. How wrong I was.. Looked sketchy from the start but I thought who cares one night. Trying to sleep I felt stuff all over me and thought it was in my head. Wrong! Covered in bites. When I told reception they said " ya we get bed bugs... More

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Sheerness, United Kingdom
1 review
1 of 5 stars Reviewed May 29, 2014

I was shocked at first by the grottiness of the place. I have paid £10 or £15 more for so much more elsewhere in London, and I thought it'd be at least a little nicer on the inside. We were assured the pub downstairs would be shut by 12 and we wouldn't hear it, but the noise was awful from... More

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Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 27, 2014

I know it is a cheap place to stay and that it is a very central location but the sanitary and higiene conditions in this hostel are dreadfull. The staff are really nice though. The toilets and showers were filthy. The rooms looked like they were never cleaned before. I actually saw dirty boxers lying in the corridor. Nobody cleaned... More

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christchurch
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 2, 2014

Mould- gross, Mouse in Kitchen- Gross Bathrooms-Gross Bunk Beds- Clean, Linen- Lovely, Location- Great, Price- Great Staff- Well some were helpful and others were just plain rude. We stayed here due to convenience with it being so close to Victoria Station. We stayed in the 12 bed room and whilst the sleep quality was good (better than other hostels- definitely... More

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Timbuktu, Mali
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 11, 2014

This hostel has rooms full of bed bugs! Worse, the staff knows about it and won't do anything. If you're unlucky you will take the bedbugs home and it's impossible to kill them without professional help! The hostel aslo is very dirty - nothing for a weak stomach. If you want yout money back, they lie to you and you... More

Was this review helpful? Yes 2
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Additional Information about Surprise Backpackers

Address: 110 Vauxhall Bridge Road, London SW1V 2RQ, England
Location: United Kingdom > England > London > Victoria
Price Range (Based on Average Rates): $
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Also Known As:
Surprise Backpackers London, England

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