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BEST WESTERN PLUS Seraphine Hammersmith Hotel

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84 King Street | Hammersmith, London W6 0QW , England
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BEST WESTERN PLUS Seraphine Hammersmith Hotel
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411 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Calcutta, West Bengal, India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

It is conveniently located near Hammersmith Tube station. I stayed there for 20 nights for a Business trip. The rooms are small but clean. The service is good and the staffs are cordial. 2 things disappointed me. (a) Free Wifi - Not sure whether you can call that High speed. It is very slow and irritating. (b) The breakfast -... More 

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Townsville, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Having read the reviews prior to booking we had braced ourselves for the rooms and lack of space therein. When we got there it was as expected but we were lucky to have had a skylight which made a difference and certainly reduced the cabin fever. Staff were pleasant and the continental breakfast was fine, for the price in a... More 

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seraphinegm, General Manager at BEST WESTERN PLUS Seraphine Hammersmith Hotel, responded to this review

Dear Guest, Thank you for your valuable feedback. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +44 (0) 208 6000 555. Thank you again for taking the time to complete the survey. Sincerely, Ashish Babbar General Manager BEST WESTERN Plus Seraphine... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The rooms here were ridiculously small, we couldn't get into the bathroom because one of the beds was in the way. Our first night there the lady at the desk gave us a wifi code to share between 3 of us and every time one of us logged on it kicked someone off. We went to complain and she told... More 

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seraphinegm, General Manager at BEST WESTERN PLUS Seraphine Hammersmith Hotel, responded to this review

Dear Kathryn, Thank you for your feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the... More 

Faversham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

stayed here whilst going to a gig in sheps bush empire. for a room for the night couldnt of been better. staff really helpful too.......bit noisey in the high street but this is no reflection on the hotel

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Level Contributor
1 review
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 4 nights. Breakfast is provided. The rooms are a bit small but very comfortable beds, nice decorating. A blow dyer is provided. A few minute walk to the underground station. There are restaurants, pubs & shops nearby. It is on a busy street but we never heard any noise from it. There is also an in... More 

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Wolverhampton, United Kingdom
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was very well situated for us. We have friends who live around the corner in Brook Green, so this hotel was fine for us. The continental breakfast was adequate, with cheeses, ham, various cereal, fresh fruit, croissants, yoghurt's and more. The rooms have just enough space to walk around, but we did not come to London to stay... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 22, 2015

Very well presented hotel, staff were pleasant. Close to tube station which is a must In London. We were down for comic-con which was a ten min walk away. Breakfast was continental which was nice but with the amount of walking you do in London you can't beat a full English to start the day. Room was nice with big... More 

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Glasgow, United Kingdom
Level Contributor
125 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
4 of 5 stars Reviewed July 18, 2015

First impressions were of how small and cozy the room was. Great location and well presented hotel. A/C was terrific and needed at this time of year. Well kept and modern hotel with lots of good eating places on the doorstep. Great for transport links. Good wifi and nice continental breakfast included. I wouldn't hesitate to return or recommend .

Was this review helpful? Yes 1
Wakefield, England, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 16, 2015

Great private hotel within easy walk of the hammersmith tube station. Very freindly staff. Room is boutique size but very well kept, spotlessly clean with a great little bathroom with rain shower. Excellent value highly recommend and i will use again.

Was this review helpful? Yes 1
Nottingham, United Kingdom
Level Contributor
9 reviews
5 of 5 stars Reviewed July 16, 2015

We stayed two nights here as it was close to the Lyric Hammersmith where we saw Bugsy Malone (Well worth seeing) . Our room was small but well laid out with adequate facilities . Despite overlooking King Street it was reasonably quiet with double glazing. The staff were friendly and helpful. Continental breakfast only but with a good range of... More 

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