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BEST WESTERN PLUS Seraphine Hammersmith Hotel

4.0 of 5 Hotel   |   84 King Street | Hammersmith, London W6 0QW , England (Hammersmith / Fulham)
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Ranked #476 of 1,055 Hotels in London
A recent review
4 of 5 stars reviewed 2 weeks ago
Anna D Birmingham, United Kingdom
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287 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Birmingham, United Kingdom
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is very handy for events at the Eventim Apollo, all within walking distance are the Underground, theatre and lots of nice bars and restaurants. The rooms are small but if you just staying overnight does it matter? it's clean the staff are friendly and helpful , the wifi is free and it works. Other reviewers have complained about... More

Was this review helpful? Yes
seraphinegm, General Manager at BEST WESTERN PLUS Seraphine Hammersmith Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Wolverhampton, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed one night and cannot fault a thing: clean room, nicely decorated, comfortable bed, fantastic shower, free wifi and bottled water in the room, friendly staff, great continental breakfast, perfect location for the Eventim Apollo, plenty of places to eat and drink in the area and only a few minutes walk from Hammersmith underground. We stayed in room 306 and... More

Was this review helpful? Yes
seraphinegm, General Manager at BEST WESTERN PLUS Seraphine Hammersmith Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Canterbury, United Kingdom
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Excellent staff who were always willing to help. We were allowed an extra hour after checkout as this suited our plans and the reception said it was no problem. Nice continental breakfast, and very convenient for the shops and restaurants of Hammersmith. Also five minutes from the tube and Eventim Venue. Other reviewers say the rooms are small, but they... More

Was this review helpful? Yes
seraphinegm, General Manager at BEST WESTERN PLUS Seraphine Hammersmith Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Ashburton, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just returned from a couple of days in London, wanted somewhere within easy reach of Hyde Park and on a budget. Tube station minútes away. This ticked the boxes for a one night stay. Probably would have asked for a different room had we stayed longer, as wasn't very big, but it was clean, modern and had everything we needed.... More

Was this review helpful? Yes
seraphinegm, General Manager at BEST WESTERN PLUS Seraphine Hammersmith Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Boulder, Colorado
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was in a great location, close to the tube to downtown london and heathrow airport. The room was small but clean, comfortable beds, nice bathroom and had everything one needs for a short stay. The breakfast was also ok and for an extra price you could have a cooked breakfast. I booked the hotel early online, which gave... More

Was this review helpful? Yes
seraphinegm, General Manager at BEST WESTERN PLUS Seraphine Hammersmith Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Durham, United Kingdom
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice, clean and friendly hotel ideal for a stop over when attending an event at Hammersmith Apollo which is only a ten minute walk away. Forget about other reviewers griping about the continental breakfast, these are the people who want everything for nowt. If you want a decent hotel at a reasonable price near the Apollo this is the ideal... More

Was this review helpful? Yes
seraphinegm, General Manager at BEST WESTERN PLUS Seraphine Hammersmith Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Newport
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room was reasonably quiet, however very small, especially considering it was a room with a sofa bed. Very limited cold breakfast and no hot breakfast available. Good access to local transportation. Had requested an early check in but this seemed to be a big problem for the front desk when I arrived an hour before normal check in time.

Was this review helpful? Yes
seraphinegm, General Manager at BEST WESTERN PLUS Seraphine Hammersmith Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Nuneaton, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Usually I look for Premier Inns for my occasional stays around the country as I find them consistently good. Looking for somewhere local to the Apollo for the Kate Bush show, I found that the local Premier Inn was quite expensive and further away from the venue, so I thought I'd try the similarly priced but closer Seraphine for a... More

Was this review helpful? Yes 2
seraphinegm, General Manager at BEST WESTERN PLUS Seraphine Hammersmith Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 1 night when we saw Kate Bush. The location was excellent for the venue. I was slightly apprehensive on opening the door to our room as previous reviews had comments on lack of space and windows. However, I needn't have worried. Yes, it was small and we didn't have a window but we had a lovely big... More

Was this review helpful? Yes 1
seraphinegm, General Manager at BEST WESTERN PLUS Seraphine Hammersmith Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We had a one night stay at the Hammersmith Seraphine and whilst everything about the hotel itself was great the local council decided that right outside the hotel would be a good place to put a generator. The generator ran all night and even the double glazing couldnt keep the noise out, but as we were only there for one... More

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
seraphinegm, General Manager at BEST WESTERN PLUS Seraphine Hammersmith Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

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Additional Information about BEST WESTERN PLUS Seraphine Hammersmith Hotel

Address: 84 King Street | Hammersmith, London W6 0QW , England
Phone Number:
Location: United Kingdom > England > London > Hammersmith / Fulham
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PLUS Seraphine Hammersmith Hotel 4*
Number of rooms: 62
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BEST WESTERN PLUS Seraphine Hammersmith Hotel London, England

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