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Ibis London Stratford

2.0 of 5
1A Romford Road | Stratford, London E15 4LJ, England (East End / East London)
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Ibis London Stratford
Ranked #453 of 1,081 hotels in London
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224 reviews from our community

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Traveler rating
    36
    108
    47
    21
    12
Date Rating
Bristol, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 14, 2013 NEW

I just stayed for one night but it was a ood one. Got the room at a lower price thanks to sales! Room very clean, big (for one person). Staff very friendly I would definitely book there if I were to go back on this part of London.

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Review collected in partnership with Accorhotels.com

IbisStratfordGM, General Manager at Ibis London Stratford, responded to this review
May 17, 2013

Thank you very much for taking the time to leave your comments. The team will be glad to hear that you enjoyed your stay. We look forward to welcoming you back to the hotel soon. Kind regards, Funmi Onafeko. More

Nottingham, England, United Kingdom
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 11, 2013

Stayed at Ibis for 5 nights. It’s a bit like staying in an IKEA bedroom set, very plastic. Room not set up for Business travellers, very poor desk from which to work. Room cleaned well, TV ok, bed really comfortable. Breakfast was good and cooked well, very small plates though. Biggest beef is no parking, which the other hotels around... More

Was this review helpful? Yes
See 17 more reviews by John W for London
IbisStratfordGM, General Manager at Ibis London Stratford, responded to this review
May 17, 2013

Thank you for taking the time to write a review about your recent visit to the Ibis London Stratford. I’m delighted that you enjoyed your stay and we have noted your comments about the desk which we are addressing. Thank you agian and we look forward to welcoming you back to the hotel. Kind regards, Funmi Onafeko More

Dublin, Ireland
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 11, 2013

I first stayed here in 2010 as I was involved in the London Olympics and I have stayed there almost every week since and intend to continue to do so. The staff are very good and the hotel is very well managed.

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IbisStratfordGM, General Manager at Ibis London Stratford, responded to this review
May 17, 2013

Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you always enjoy your stay with us. We look forward to welcoming you back to the hotel. Kind Regards, Funmi Onafeko More

Vilnius, Lithuania
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 9, 2013

I didnt stay in hotel. My father gone, so of cause i was at the funeral. I did call n did try to delay my trip to London n stay in hotel but been told i cant do that. So i lost all the money. Thanks for understandin

Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

IbisStratfordGM, Manager at Ibis London Stratford, responded to this review
May 17, 2013

Thank you for taking the time to leave a comment. I was sorry to hear about loss and how your request was handled. Please feel free to contact me on h3099-gm@accor.com and I will be happy to review your arrival dates with you. Kind Regards, Funmi Onafeko More

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2 of 5 stars Reviewed April 26, 2013

Disaster with the lock on my room (221). 7am Wednesday I could not get into the room. Housekeeper also struggled but eventually got in and said that the door would be repaired. Got back Wednesday evening - same thing. Went to reception to complain and the receptionist handed me off to a colleague then interrupted us with query from a... More

Was this review helpful? Yes 1
IbisStratfordGM, Manager at Ibis London Stratford, responded to this review
April 29, 2013

I am sorry to hear that on this occassion you were disappointed with your stay at Ibis hotel Stratford. I treat all feedback with the utmost seriousness and I am currently investigating the matter. I will personally come back to you to discuss this further. Kind Regards, Funmi Onafeko General Manager More

Derby
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 22, 2013

As always, IBIS provide comfort at a reasonable price. The reception staff were excellent, and helped us tremendously with locating a disabled parking space - which this hotel does not generally provide. Great so far. On getting the the "adapted" room we were surprised that the bed was so close to the door, meaning that the only way to get... More

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See 5 more reviews by alanfromderby for London
IbisStratfordGM, General Manager at Ibis London Stratford, responded to this review
April 24, 2013

Thank you for taking the time to tell us about your stay at the ibis London Stratford, I was happy to read that you enjoyed your stay but disappointed to hear about your experience while trying to order a beverage.Please allow me to express my sincerest apologies. Please note we are taking the apprpraite action to prevent this from happening... More

London, UK
Top Contributor
63 reviews 63 reviews
53 hotel reviews
Reviews in 34 cities Reviews in 34 cities
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed April 16, 2013

I spent a night at the Ibis London Stratford. While it was by no means a problem staying here for 1 night, staying here for 2 or more would have been an issue. Here's why: ROOMS: The rooms are getting very tired and worn. The mattress on my bed was comfortable, but everything else really needed updating - it was... More

Was this review helpful? Yes
See 5 more reviews by disgrun for London
IbisStratfordGM, Manager at Ibis London Stratford, responded to this review
April 24, 2013

Thank you for taking the time to share your expeience. We welcome all feedback that we receive from our guests, including positive comments which help us to recognize and reinforce service within the team. Thanks again. Funmi Onafeko, General Manager More

Cannes, France
1 review
4 of 5 stars Reviewed April 12, 2013

Absolutely no issues. Great reception from staff. Very efficient check in. room was good and staff was extremely helpful and friendly....I would definitely return.... The staff and the location made this a great weekend and we were only a short train journey from the city.... Thankyou

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Review collected in partnership with Accorhotels.com

IbisStratfordGM, General Manager at Ibis London Stratford, responded to this review
April 15, 2013

We very much appreciate your comments regarding your stay at Ibis London Stratford. I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. Thank you once again and we look forward... More

Shanghai
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed April 12, 2013

This is a budget hotel, but it has all one needs. The staff was very friendly and helpful. My room , facing the back of the hotel, was clean and a good size. The bed was comfortable. The WiFi reception wasn't working near the desk. I prefer to have a window open which was fine as there was no traffic... More

Was this review helpful? Yes
IbisStratfordGM, General Manager at Ibis London Stratford, responded to this review
April 15, 2013

We very much appreciate your comments regarding your stay at Ibis London Stratford. It is always a pleasure to receive positive feedback.Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Funmi Onafeko, General Manager More

1 review
1 of 5 stars Reviewed March 27, 2013 via mobile

Having stayed there I was. Seriously disappointed in several areas of hotel management. Having paid the full price for one night I paid additionally for breakfast only to find a deliberate plot to be as mean as possible with the size /portions one could fit on a plate the plate was a side plate child size in a deliberate attempt... More

Was this review helpful? Yes
IbisStratfordGM, Manager at Ibis London Stratford, responded to this review
April 5, 2013

Thank you for taking the time to tell us about your stay at the ibis London Stratford, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies.At ibis, we strive to provide a superior service experience for every guest and your feedback is very important to us.... More

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Additional Information about Ibis London Stratford

Also Known As:
Ibis London Stratford Hotel London
Ibis London Stratford Hotel
Hotel Ibis London
Accor London Stratford
Ibis London Stratford England
Address: 1A Romford Road | Stratford, London E15 4LJ, England
Phone Number:
Region: United Kingdom > England > London > East End / East London
Amenities:
Pets Allowed Restaurant Wheelchair access
Hotel Style:
#106 Best Value Hotels in London
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Centrally located in East London, the newly refurbished Ibis London Stratford is minutes away from Stratford station and offers easy access to Canary Wharf, ExCel centre, the O2 and Central London (20 min by tube).The modern rooms are all equipped with air cooling and flat screen TV. Guests will appreciate the popular broadband package offer and the 24-hour bar and snack menu. ... more   less 
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Ibis London Stratford
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