We stayed here for just one night. Good location, near to mrt and with varieties of eating outlets just behind the hotel. The room we stayed was in the basement. It was clean and neat. Seems like the room was recently refurbished. Bathroom was small but it was clean. In general, everything was fine.

I paid alot of money for the 'hyde park suites'.. we arrived at bayswater tube and it was a 2 minute walk to the reception. They were very nice and helpful and advised us where we were to go. Our 'apartment' was basically underground. Our view was a store room with some very limited natural light. We actually had to... More

Staff were extremely unhelpful, with everything being an issue from check in to storing our bags after we checked out. Rooms are small too and not great. Location good but far better available in London overall.

We stayed here for one night. We stayed in London for a total of 5 nights...luckily only one night in this place. It was our last night in London and we booked here to try out some different Hotel and because the price was ok. The other four nights we stayed at the Hilton Olympia (check my review). What a... More

we stayed in a 1 superior apartment for 5 nights and we wear not expecting much for that amount of money at that location - but we were so nicely surprised :) location grate - friendly staff - grate to have kitchen when your traveling with kids and over all our experience was perfect - will pont this out to... More

We stayed in a 1 bed superior apartment. It was average, everything worked and was fairly clean. The bathroom was the smallest I ever came across the shower needed bleaching, but everything worked. The room was ok but a bit tired and needs updating. £170 for 1 night for a 1 bed apartment isnt cheap! The building needs some attention,... More

I nearly cancelled my reservation for this apartment, due to all the bad comments, however, i am glad i didn't. I booked a superior apartment which was perfect, although it is small, it was cosy, practical and just right for a couple of days stay. I didn't really have much interaction with the staff, but email correspondence before hand was... More

Near tube station. Very small room. Bathroom not new. Smell of smoke in the corridor. Positive point: the price!