Highly disappointed- A friend and I stayed at this hotel, expecting to find it comparable to other 4-star hotels in London, this was sadly not the case. Though the foyer is grand and it is in a central location, the rooms are certainly not to an appropriate standard. Our room smelt of a stale odour, decor was tired, wallpaper peeling... more

Firstly, please be aware there are 2 Grosvenor hotels fairly close to each other. The one I'm reviewing is the NON-Marriott Grosvenor. Also be aware this is the only hotel I've ever stayed at in London (and my first time there). The Good: - Awesome location. We flew into Stansted AP for the weekend to go see the play "Wicked."... more

I was a bit worried about the hotel I chose after reading some of the previous reviews. This hotel was wonderful to both my daughter (aged 23) and myself. We stayed 3 nights as a side trip from Paris. The location of the hotel can not be beaten. Down the block from Buckinham Palace and St. James' Park, and at... more

Was booked into this "Hotel" for 2 nights B&B by my company booking agent - someone must have got a HUGE back hander. Exterior looks respectable, entrance foyer, classy - with it's baby grand piano and cool marble. Sadly the first impression faded very quickly as I made my way up to my 4th floor room (hoping there was effective... more

This hotel was fine in the communal areas but my room, 528 was disgustingly dirty and tired. Chairs were grey and shiney with grease and dirt. Carpet was grimey and the bathroom (other than the strange apple green floor ,wall and celing decor) was full of cracked tiles and a very dirty looking shower curtain. I did not want to... more

A word of warning, I have just encountered a rat running around in my room so I would be careful when selecting this hotel as a place to rest your head! After spending a few hours in a room a rather large grey rat came out from behind the desk and scuttled under the bed. This I found totally shocking.... more

We were fortunate enough to have exchanged our tesco club card vouchers to almost pay for our weekend break, the room was very clean,so no complaints there,nothing special for a 4* though,the entrance hall is beautiful but the coridoors leading to the bedrooms were a little shabby & need a good paint, staff were attentive,breakfast nice,the only thing i would... more

I have stayed in many hotels all around the world and it takes a lot for me to complain, but this is the worst place I have ever stayed in. My wife and I stayed for a long weekend in London and needed a central location as we travelled with our two young children. We arrived to be told there... more

The location of this hotel is very good...easy access from the airport to Victoria Station, then right into the lobby. Theater right around the corner; couple blocks from Buckingham Palace. Then it goes downhill from there....We booked two rooms for my sister, my daughter and me. One wasn't ready at check in, so we took all our bags to our... more