We have just returned from the Grosvenor this evening after spending one night at the hotel. At first glance, this is a beautiful hotel, really stunning architecture on the exterior, and is in a perfect location being right next to the train/tube/bus stations. Also about 10 minutes walk from Buckingham Palace which is very convenient for a bit of sightseeing.... more

I would like to start this review with a piece of advice. If you choose the Grosvenor, book a superior room. Reason? More comfortable and they are situated in a quiet wing of the hotel. If you go for a standard you may find yourself facing Buckingham Palace Road and have some trouble with noise coming in from this busy... more

Was slightly worried about staying here given some of the previous reviews but my worries were totally unfounded - this hotel was great! Check in was a breeze and staff were efficient and very welcoming, stayed in a standard room which had just been decorated and I have to say was excellent - the room was bright, well laid out... more

Stayed with a friend of mine, was pleasantly suprised at how nice this hotel is inside... i definately recommend the restaurant, its got a nice ambience and the food was great. more

Stayed one night at The Grosvenor. On entry all seems great, what an amazing building. That was where our enjoyment stopped. Surly humourless receptionists were either utterly disinterested or extremely poorly trained. Room was not at all as had been described, and for the money I have stayed in better rooms by far less than half the cost. Bathrooms not... more

Room was not as described, as we would have had to pay additional £30 per night for one of the refurbished rooms. Long queues for breakfast so did not have time to wait, so had to eat elsewhere. Bathroom had bad lighting with blocked sink and bath. No safe provided despite being listed in facilities available. Room was very hot... more

Obviously most care and attention has been invested in the communal areas, but our room was, I suppose, what you would expect from a Central London hotel (thats not being complimentary!)- Bedding however was nice and clean and they had very nice cushions on the bed - if they hadnt spent so much money on the cushions then they may... more

My friend and i stayed here last weekend while going to see Billy Elliot at Victoria Palace Theatre. I was a little apprehensive at first after reading some bad reviews but i was pleasently surprised. The location of the hotel is perfect if you want to be travelling a lot as it's next door to Victoria train station. And also... more

great location...excellent breakfast...room was dingy, small and hot..we left the two fans on for our entire stay with the windows open..the bathroom was tiny and dirty..mold in the grout in shower..sink and tub did not drain well..backed up...within walking distance to many tourist sites..if you are looking for clean, bright and airy stay away more