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The Grosvenor


The Grosvenor
Hotel class 4 of 5
101 Buckingham Palace Rd. | (Formerly Thistle Victoria), London SW1W 0SJ, England
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Traveler Reviews

52% Do not recommend
3.0 of 5 stars 420 reviews
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By trip type
All (420)
[ Date ] [ Rating ]
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1 of 5 stars
Stoica39 1 contribution
Utah
Jul 13, 2009 | Trip type: Business, Solo travel New

I looked at the reviews here and crossed my fingers that I would have one of the good experiences, regrettably, I had one of the poor ones. The location like everyone has said was great. Right across the street from Wicked and located at Victoria station which made it easy to get to the hotel and the airport. The problem... more

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1 of 5 stars
London1London1 1 contribution
London1
Jul 6, 2009 | Trip type: Friends getaway

Highly disappointed- A friend and I stayed at this hotel, expecting to find it comparable to other 4-star hotels in London, this was sadly not the case. Though the foyer is grand and it is in a central location, the rooms are certainly not to an appropriate standard. Our room smelt of a stale odour, decor was tired, wallpaper peeling... more

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3 of 5 stars
stevenpatty 3 contributions
movingconstantly
Jul 5, 2009 | Trip type: Family

Firstly, please be aware there are 2 Grosvenor hotels fairly close to each other. The one I'm reviewing is the NON-Marriott Grosvenor. Also be aware this is the only hotel I've ever stayed at in London (and my first time there). The Good: - Awesome location. We flew into Stansted AP for the weekend to go see the play "Wicked."... more

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4 of 5 stars
Nyxx 2 contributions
Troy, IL
Jul 5, 2009

I was a bit worried about the hotel I chose after reading some of the previous reviews. This hotel was wonderful to both my daughter (aged 23) and myself. We stayed 3 nights as a side trip from Paris. The location of the hotel can not be beaten. Down the block from Buckinham Palace and St. James' Park, and at... more

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1 of 5 stars
tartanfraggle 6 contributions
Edinburgh, Scotland
Jun 29, 2009 | Trip type: Business, Solo travel
2/2 found this review helpful

Was booked into this "Hotel" for 2 nights B&B by my company booking agent - someone must have got a HUGE back hander. Exterior looks respectable, entrance foyer, classy - with it's baby grand piano and cool marble. Sadly the first impression faded very quickly as I made my way up to my 4th floor room (hoping there was effective... more

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1 of 5 stars
Edwina_93 3 contributions
Manchester
Jun 24, 2009 | Trip type: Business, Solo travel
2/2 found this review helpful

This hotel was fine in the communal areas but my room, 528 was disgustingly dirty and tired. Chairs were grey and shiney with grease and dirt. Carpet was grimey and the bathroom (other than the strange apple green floor ,wall and celing decor) was full of cracked tiles and a very dirty looking shower curtain. I did not want to... more

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2 of 5 stars
Tallgaze 2 contributions
Birmingham
Jun 10, 2009 | Trip type: Business, Solo travel

A word of warning, I have just encountered a rat running around in my room so I would be careful when selecting this hotel as a place to rest your head! After spending a few hours in a room a rather large grey rat came out from behind the desk and scuttled under the bed. This I found totally shocking.... more

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3 of 5 stars
lisa43Norfolk 1 contribution
norfolk
Jun 8, 2009 | Trip type: Couples

We were fortunate enough to have exchanged our tesco club card vouchers to almost pay for our weekend break, the room was very clean,so no complaints there,nothing special for a 4* though,the entrance hall is beautiful but the coridoors leading to the bedrooms were a little shabby & need a good paint, staff were attentive,breakfast nice,the only thing i would... more

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1 of 5 stars
abcs102030 1 contribution
Sydney
Jun 8, 2009 | Trip type: Family

I have stayed in many hotels all around the world and it takes a lot for me to complain, but this is the worst place I have ever stayed in. My wife and I stayed for a long weekend in London and needed a central location as we travelled with our two young children. We arrived to be told there... more

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2 of 5 stars
Ingit 4 contributions
North Carolina
Jun 3, 2009 | Trip type: Family

The location of this hotel is very good...easy access from the airport to Victoria Station, then right into the lobby. Theater right around the corner; couple blocks from Buckingham Palace. Then it goes downhill from there....We booked two rooms for my sister, my daughter and me. One wasn't ready at check in, so we took all our bags to our... more

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The Grosvenor Also Known As

Address: 101 Buckingham Palace Rd. | (Formerly Thistle Victoria), London SW1W 0SJ, England