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Grand Royale London Hyde Park

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1-9 Inverness Terrace, Hyde Park, Bayswater, London W2 3JP, England
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Grand Royale London Hyde Park
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2,686 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Grand Royale London Hyde Park
See the most recent reviews
Toronto, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 13, 2013

Nice character to hotel. Breakfast is fine. Nothing outstanding, nothing bad. Got a club room and size is small but adequate. I would be worried about size of anything less than a club room though. Would be nice to have internet in room rather than lobby. Lovely wine, fruit and chocolates as a welcome in the club room. The extras... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. I am writing to you personally to thank you for your stay with us. Being one of the heritage property, highly listed building and modern design done in our rooms, we do tend to struggle with our room size although we do have larger rooms... More 

Exeter, United Kingdom
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 12, 2013 via mobile

Staff extremaly helpful, hotel very clean and looked after. Great housekeeping and the rooms are lovely. Had a slight issue with my reservation not being on the hotels system however management sorted that out for me within minutes! Staff very friendly and professional.

Was this review helpful? Yes 1
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. We are indeed pleased to know that your stay was satisfactory in every aspect and was comfortable too. Your comments will be shared with the team so we can keep up the superior service we aim to provide to all our guest. We will look... More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 12, 2013

The hotel is in a wonderfully rich period building, and the management has done a great job retaining the details (especially in the lobby and common areas). The rooms - though small - were recently renovated, and the bathrooms modern and clean. The hotel is also mere steps from Hyde park and two underground stations (Queensway and Bayswater). The only... More 

Was this review helpful? Yes 2
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. I am writing to you personally to thank you for your stay with us. We are indeed pleased to know that your stay was satisfactory. Being one of the heritage property, highly listed building and modern design done in our rooms, we do tend to... More 

Burbage, Leicestershire
Level Contributor
4 reviews
5 of 5 stars Reviewed June 11, 2013

Hotel is in a great location, very comfortable room and helpful staff. Was staying for a 40th birthday celebration and was made to feel very welcome. Lovely breakfast in a stunning room in the morning. Highly recommend

Review collected in partnership with this hotel

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you so much for taking the time to leave your very kind words on your recent stay at The Grand Royale London Hyde Park. I was delighted that we met your expectations in all aspects of your stay. Please do come back and see us again soon. Kind regards Ankur Sehgal More 

Peterborough, United Kingdom
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 10, 2013

I wish hotels would employ who could understand and speak English well, also understood customer services. I have stayed at this hotel twice and 2 diferent experiences first experience was good - the rooms are nice - yes small but the free water and fruit bowl and decor made up for it. the breakfast was good but do remember to... More 

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for choosing the Grand Royale London Hyde Park for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I sincerely and profusely apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on fom@grandroyalelondon.co.uk as per your earliest... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 10, 2013

Hotel brilliant reception great bar staff was brilliant. Waitresses need more training great historic architure location excellent easy for underground station. Would definitely use again. The room was small club room but fine for little people no good if you are of larger proportion. Hyde park opposite you can enjoy a lovely stroll.

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. I am delighted to know that you had an enjoyable and comfortable time during your stay with us. We will surely take a note of your feedback with regards to a waitress services which will help us to deliver excellent customer service. We will look... More 

Manchester, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed June 9, 2013

The hotel is in an amazing spot in London- nearest tube stations are Bayswater and Queensway, giving you a wide variety of lines within 2 minutes walk of the hotel. The hotel is on Inverness Terrace; a 1 minute walk takes you to the gates of Hyde Park/Kensington Gardens. Kensington Palace, which is a must-see attraction, is probably a 10... More 

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for your comments regarding your recent booking with us here at the Grand Royale London Hyde Park. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests... More 

South Wales
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 9, 2013 via mobile

I stayed here with my partner for one night during May half term. We booked the hotel as there was an offer on laterooms for the room plus breakfast for about £130, which we thought was great for a '4 star' hotel. The hotel was ok. Clean enough but not spotless. The room itself was absolutely miniature! I've never been... More 

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. We will surely take a note of your feedback which will help us to deliver excellent customer service. We are sorry to hear about the incident at the breakfast . We value your feedback & will try our best to use it in the most... More 

near Cardiff
1 review
4 of 5 stars Reviewed June 6, 2013

My husband and I were guests at Westminster Abbey for the Queens Thanksgiving Service and we wanted to make the most of our few days in London. The Royale Grand was well situated for us, staff welcoming and very helpful but our room was rather too compact (the write up when we booked on line said the rooms were spacious!).... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. I am writing to you personally to thank you for your stay with us. We are indeed pleased to know that your stay was satisfactory. Being one of the heritage property, highly listed building and modern design done in our rooms, we do tend to... More 

Loughborough, United Kingdom
Level Contributor
5 reviews
4 of 5 stars Reviewed June 6, 2013

Great location very near Queensway tube station and a stone's throw from Hyde Park. We stayed here for a concert at the Royal Albert Hall and the walk across the park from hotel to venue added to our enjoyment of the evening. The wonderfully ornate hotel entrance and lounge area was a pleasant surprise for a moderately sized hotel with... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you so much for taking the time to leave your very kind words on your recent stay at The Grand Royale London Hyde Park. I was delighted that we met your expectations in all aspects of your stay. Please do come back and see us again soon. your encoring and motivating feedback will also be shared with... More 

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