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Grand Royale London Hyde Park

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1-9 Inverness Terrace, Hyde Park, Bayswater, London W2 3JP, England
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Grand Royale London Hyde Park
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Grand Royale London Hyde Park
Grand Royale London Hyde Park
Grand Royale London Hyde Park
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2,522 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (546)
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There are newer reviews for Grand Royale London Hyde Park
See the most recent reviews
Nizhny Tagil, Russia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 17, 2013

This hotel not the best in London but for this price it is excellent place. Room was clean (but my was really small), staff is very friendly and can help at any time. they also have very good buffet for breakfast where you can choose English or European breakfast. And one more word about decor it is awesome for a... More 

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. I am writing to you personally to thank you for your stay with us. We will surely take a note of your feedback which will help us to deliver excellent customer service. We will look forward to welcome you back and do let me know... More 

Hereford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed March 16, 2013

Good sized, well equiped room exceeding expectations. Clean, well serviced. Staff were friendly and helpful. Breakfast was very good - gorgeous pastries. A few minutes walk from Queensway tube station making it very convenient. Would stop again and strongly recommend.

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying at Grand Royale London Hyde Park. Our mission is to make your stay memorable in every way, and your comments will provide us with the information we need to maintain our high level of service. We look forward to having the opportunity of welcoming you back to the Grand Royale London Hyde Park in... More 

hk
1 review
5 of 5 stars Reviewed March 16, 2013

I would like to use this opportunity to thank a very smart Hotel Manager Mr. Deedpack Panicker, although I was unhappy and seems being ignored during my stay in the hotel, also, I was planning to share and write a comment to tell all people about my experienced, however, Mr. Paniker helped me and show his concerned, that make me... More 

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for your comments regarding your recent booking with us here at the Grand Royale London Hyde Park. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests... More 

South West England
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 15, 2013

Not sure why this place has had some bad reviews , ok , its not the best hotel in London , but your getting a nice , clean room in a W2 post code for £50 a night , two minutes from tube so everywhere you would want to go is easy to get to , so , apart from... More 

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying at Grand Royale London Hyde Park. Our mission is to make your stay memorable in every way, and your comments will provide us with the information we need to maintain our high level of service. We look forward to having the opportunity of welcoming you back to the Grand Royale London Hyde Park in... More 

Telford, United Kingdom
1 review
5 of 5 stars Reviewed March 15, 2013

can not fault my visit. The staff were very friendly and helpful, and the room was very well presented, clean and quiet. The area is ideal as there is easy access to shops and attractions, on the next street a tube station which is on the central line with another tube 100yards down the road, so I highly recommend. :)

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. I am writing to you personally to thank you for your stay with us. We will surely take a note of your feedback which will help us to deliver excellent customer service. We will look forward to welcome you back and do let me know... More 

Nottingham, England, United Kingdom
1 review
5 of 5 stars Reviewed March 14, 2013

The staff were lovely and very friendly, and the room was very well presented and quiet (had a good night's sleep!). The area is ideal as there is easy access to shops on the next street and a tube station, so I highly recommend. :)

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for your comments regarding your recent booking with us here at the Grand Royale London Hyde Park. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

Stroud, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 13, 2013

Upon arrival, every guest was being transferred to another hotel due to over booking but it seemed to be a scam. We waited 20 minutes to register only to be asked to pay then transferred, on foot! from No1 to No54 where we had to register a second time. We were upgraded to a club room which was obviously a... More 

Was this review helpful? Yes 2
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for choosing the Grand Royale London Hyde Park for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I sincerely and profusely apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on fom@grandroyalelondon.co.uk as per your earliest... More 

Orsta, Norway
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2013

We really enjoyed staying at this Hotel. They have preserved it well, and it was amazing staying in a Hotel that looked like something from Downton Abbey. The Hotel is located right next to Kensington Park, so it's not far from Kensington Palace where princess Diana once lived. The rooms are small, but comfortable and enough space for me and... More 

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying at Grand Royale London Hyde Park. Our mission is to make your stay memorable in every way, and your comments will provide us with the information we need to maintain our high level of service. We look forward to having the opportunity of welcoming you back to the Grand Royale London Hyde Park in... More 

london
Contributor
15 reviews 15 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed March 12, 2013

Beware, this hotel operates a deliberate overbooking policy/scam. You pay them, then they will scam you by telling you when you arrive that it's overbooked and then dump you in one of it's less attractive 'sister' hotels. This is more likely to happen when you book on a Saturday night or busy period. You will be told that they will... More 

Was this review helpful? Yes 3
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for choosing the Grand Royale London Hyde Park for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I sincerely and profusely apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on fom@grandroyalelondon.co.uk as per your earliest... More 

Stockholm, Sweden
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 12, 2013

I stayed here in early March and I'm very positively surprised at how fresh and nice the hotel is. Very high standard, to be a London hotel. There are of course a few flaws, but it outweighs the positive and even if the room is small, it is modern with large and comfortable bed, 32" flat screen TV with many... More 

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying at Grand Royale London Hyde Park. Our mission is to make your stay memorable in every way, and your comments will provide us with the information we need to maintain our high level of service. We look forward to having the opportunity of welcoming you back to the Grand Royale London Hyde Park in... More 

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