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Grand Royale London Hyde Park

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1-9 Inverness Terrace, Hyde Park, Bayswater, London W2 3JP, England
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Grand Royale London Hyde Park
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2,744 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Grand Royale London Hyde Park
See the most recent reviews
Northampton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 9, 2013

This was our first stay in London for me and my wife,we booked our room online,the hotel was easy to find and in a great location two mins from tube station and next to Hyde park.On arrival we were greeted by friendly and helpful staff that checked us in and took our luggage for us.When we went into our room... More 

Was this review helpful? Yes 1
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. We are indeed pleased to know that your stay was satisfactory in every aspect and was comfortable too. Your comments will be shared with the team so we can keep up the superior service we aim to provide to all our guest. We will look... More 

nuneaton
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 9, 2013

The hotel is very well positioned very close to three tube stations and a variety of shops and restaurans. The staff were all very helpful and pleasant. I stayed in a Club room, which was of a good size for a central London hotel. The breakfast was excellent and the dining staff were very attentive. I didn't even have to... More 

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you very much for your wonderful feedback. Such feedbacks are very important for our entire team to work harder to achieve higher percentage of guest satisfaction at all levels. We will pass on your feedback to the rest of the team & your motivating & encouraging feedback will act as a benchmark for us to maintain at... More 

redditch
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 8, 2013

The hotel was in a good position only a few mins from bayswater tube station and a car park for £20 for 24 hours, really good for a carpark in westminster. The room was quite good although as we had a room for 2 adults and 3 children we could have done with more bedspace, however we were too tired... More 

Was this review helpful? Yes 1
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you so much for taking the time to leave your very kind words on your recent stay at The Grand Royale London Hyde Park. I was delighted that we met your expectations in all aspects of your stay. Please do come back and see us again soon. Kind regards Ankur Sehgal More 

Sutton Coldfield, United Kingdom
1 review
4 of 5 stars Reviewed August 8, 2013

This was our second visit to the Grand Royale London Hyde Park. I booked via their own website, which was easy and convenient to use. On arrival to the hotel we were pleasantly surprised that we were upgraded to one of the Club Rooms. Rooms aren't particularly big at the Grand Royale but are clean and bed are extremely comfortable.... More 

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying at Grand Royale London Hyde Park. Our mission is to make your stay memorable in every way, and your comments will provide us with the information we need to maintain our high level of service. We look forward to having the opportunity of welcoming you back to the Grand Royale London Hyde Park in... More 

1 review
4 of 5 stars Reviewed August 7, 2013

Thoroughly enjoyed our stay here. Staff very friendly and helpful. Room was small but clean and bed very comfortable. Good choice at breakfast. Loved the air of faded grandeur in the reception area with all the wood panelling and leather chairs. Ideal location across from Hyde Park and next to tube station! Would definitely return here.

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you staying with us at the Grand Royale. We are pleased to know that your stay with us was pleasant and your feedback will be shared with the team which will help us to maintain our service level. We hope to see you back some time in future and do let me know if I can be... More 

Hull
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 5, 2013

We arrived early (11:15 AM) and were told that no rooms were available due to a hot water problem. We were offered an alternative hotel near Liverpool St - miles away! After much persuasion we reluctantly agreed to be transferred to another of their hotels in Paddington. They said they had tried to contact us the night before but that... More 

Was this review helpful? Yes 3
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for choosing the Grand Royale London Hyde Park for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I sincerely and profusely apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on fom@grandroyalelondon.co.uk as per your earliest... More 

Travelers are raving about these London hotels

Lichfield, United Kingdom
1 review
4 of 5 stars Reviewed August 3, 2013

I really enjoyed my overnight stay recently at your hotel. It was the first time I had been to London on my own. The hotel was very clean as so was my deluxe bedroom, of which I was surprised to receive welcome toiletries and chocolates. The only fault I have the restaurant area very hot and very little air conditioning.

Review collected in partnership with this hotel

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us at the Grand Royale for your recent visit to London. We are pleased to know that your stay with us was satisfactory and we will use your feedback in most constructive way. By telling us what you liked about your stay and how we can improve, you are helping us deliver a... More 

Shanghai, China
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 2, 2013

Having been a loyalty member of the Shaftsbury group of hotels for some considerable time, one of my favorites as I dip in and out of London is the Grand Royale, London Hyde Park. A lovely building with a fascinating lobby and stairs interior. My experience is, for the most part, staff are extremely helpful and courteous. Down sides? With... More 

Was this review helpful? Yes 2
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you so much for taking the time to leave your very kind words on your recent stay at The Grand Royale London Hyde Park. I was delighted that we met your expectations of your stay. We will also share your comments with the relevant department which will act as a benchmark to maintain at all times. We... More 

Romsey, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 2, 2013

Use the hotel regularly - the rooms are small but clean and comfortable. The staff on reception are friendly but can sometimes the process of checking in feels inefficient. Hotel bar is expensive and closes very promptly. The breakfast is good, lots of choice hot or cold. Would definitely stay again - in fact next week.

Review collected in partnership with this hotel

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. I am delighted to know that your stay with us was pleasant. We value your feedback & will try our best to use it in the most possible constructive manner. We will look forward to welcome you back and do let me know if I... More 

Adelaide, Australia
Level Contributor
31 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed August 1, 2013

Location is excellent. Very quiet, while being very close to Kensington Park et al. Two tube stations nearby. Very close to Shepards Bush, Soho and Hyde Park...Oxford Circus a good walk through the parks away. Hotel Service was great. Very efficient and effective after lengthy travel to get us in our room. For London, the room was very generous. Bathroom... More 

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying at Grand Royale London Hyde Park. Our mission is to make your stay memorable in every way, and your comments will provide us with the information we need to maintain our high level of service. We look forward to having the opportunity of welcoming you back to the Grand Royale London Hyde Park in... More 

Hotel Review Summarization

What travelers say

  • Tube station(43)
  • Great location(17)
  • Sister hotel(13)
  • Very small(8)
  • Very good(6)
  • Reception staff(4)
  • Single room(3)
  • Rooms are small(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Neighborhood Profile
Notting Hill
As West London's friskiest corner, Notting Hill more than manages to retain plenty of the same appeal that's brought the affluent area so much worldwide attention. In this attractive cobblestoned neighborhood, a delectable variety of eateries, independent shops, galleries and street vendors offer a delightful window into how to live the good life in London, with each presenting visitors with an experience that's a little more idiosyncratic and endearing than the last. Travelers looking to forage for antiques should be sure to visit the Portobello Road Market on Saturdays, the largest antiques market in the United Kingdom.
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