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Grand Royale London Hyde Park

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1-9 Inverness Terrace, Hyde Park, Bayswater, London W2 3JP, England
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Grand Royale London Hyde Park
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Grand Royale London Hyde Park
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2,578 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Grand Royale London Hyde Park
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London
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 17, 2013

I used this hotel for a quick business trip. Staff were very friendly and hotel is interior is impressive. I booked a superior double room and was also upgraded to a Club Room for free. I would certainly use again.

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you so much for taking the time to leave your very kind words on your recent stay at The Grand Royale London Hyde Park. I was delighted that we met your expectations in all aspects of your stay. Please do come back and see us again soon. Kind regards Ankur Sehgal More 

Quezon City, Philippines
1 review
4 of 5 stars Reviewed May 15, 2013

My daughter and I joined a bus tour from London to Scotland, Wales, and back to London. Some of the hotels that were part of the tour were not nice at all, e.g. different faucets for hot and cold water (how do I wash my hands with warm water?), badly functioning showers, bathrooms or bedrooms, limited TV channels. As such,... More 

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying at Grand Royale London Hyde Park. Our mission is to make your stay memorable in every way, and your comments will provide us with the information we need to maintain our high level of service. Moreover please accept our apology on behalf of shuttle service. We will surely share your comments with them in... More 

Moscow, Moscow City, Russia
1 review
5 of 5 stars Reviewed May 14, 2013

The best variant for tourists who want to live in the centre of London near Hyde Park and spend time in the City. As for me, it's rather chief for London. My room was small but very comfortable, ideal variant to come to hotel and go in for sleep after excursions. The hotel of very beautiful architecture and is situated... More 

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. I am writing to you personally to thank you for your stay with us. I am delighted to know that you had an enjoyable and comfortable time during your stay with us. We will look forward to welcome you back and do let me know... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed May 14, 2013

I have been staying at the Grand Royale London Hyde Park on and off for the last 6 months and can totally recommend the hotel. It is well located for central london and the staff are always very accommodating. I have been upgrades more time than I can remember and you always feel like a valued customer.

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you very much for your wonderful feedback. Such feedbacks are very important for our entire team to work harder to achieve higher percentage of guest satisfaction at all levels. We will pass on your feedback to the rest of the team & your motivating & encouraging feedback will act as a benchmark for us to maintain at... More 

Frankfurt, Germany
1 review
3 of 5 stars Reviewed May 14, 2013

Very good and quiet location in London W2. Room is small. Had to maintnance because of malfunction of the safe. Was promptly fixed. Also malfunction in the bathroom, water drainage did not work properly.

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AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for your comments regarding your recent booking with us here at the Grand Royale London Hyde Park. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer... More 

Austin, Texas
Top Contributor
51 reviews 51 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 13, 2013

As noted by others, the location is convenient, and the facilities are adequate. A single room is far, far too small for most adults. The bed was in an alcove, shoved against the radiator on one side, and I had perhaps a meter on the other side. My walking space to the bathroom was perhaps a meter as well. The... More 

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. I am writing to you personally to thank you for your stay with us. Being one of the heritage property, highly listed building and modern design done in our rooms, we do tend to struggle with our room size although we do have larger rooms... More 

Moscow, Russia
1 review
4 of 5 stars Reviewed May 13, 2013

nice hotel, great location, room was very small, but if like us you are out all day and just want somewhere to sleep, this was fine. Breakfast was good with decent choice and okay quality. Staff were friendly and helpful. Great location next to Hyde Park, prefect for a walk to main locations in the sun. Also two tube stations... More 

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you very much for staying with us at Grand Royale London Hyde Park. We do value your feedback however as you are aware of the fact that we are a Heritage property & considering the fact that the building is almost 200 years old. As a result if this, the rooms are compact in nature which unfortunately... More 

London, United Kingdom
Top Contributor
109 reviews 109 reviews
56 hotel reviews
142 helpful votes 142 helpful votes
3 of 5 stars Reviewed May 12, 2013

We stayed at the Grand Royale for one night and found its location was quite good; in a side street five minutes walk from Queensway tube station. The entrance is very nice, the staff were helpful and pleasant & we were able to leave our luggage as we had got there a couple of hours before check in. When we... More 

Was this review helpful? Yes 1
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you very much for staying with us at Grand Royale London Hyde Park. Our mission is to make your stay memorable in every way, and your comments will provide us with the information we need to maintain our high level of service. We do value your feedback however as you are aware of the fact that we... More 

Bogota, Colombia
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 11, 2013

This hotel was just what we needed. It is very nice, friendly and helpful staff and subway station and bus stop are just two blocks away, one minute walk away. Rooms were clean and confortable. It is not in "the heart of the action" but getting there is just 3 or 4 subway stops away.

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. I am writing to you personally to thank you for your stay with us. I am delighted to know that you had an enjoyable and comfortable time during your stay with us. We will look forward to welcome you back and do let me know... More 

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