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Grand Royale London Hyde Park

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1-9 Inverness Terrace, Hyde Park, Bayswater, London W2 3JP, England
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Grand Royale London Hyde Park
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Grand Royale London Hyde Park
Grand Royale London Hyde Park
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2,496 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Grand Royale London Hyde Park
See the most recent reviews
hants
Contributor
16 reviews 16 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 1, 2013

2nd visit to this Hotel good location to 2 rube stations and central for all needs. Excellent breakfast included in the price which is rare these days. Good clean room and fabulous history to the Hotel including the architecture.

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us over the period at the Grand Royale London Hyde Park and we certainly appreciate your loyalty to our brand. We are indeed pleased to know that your stay was satisfactory in every aspect and was comfortable too. I am also pleased to know that your are enjoyed our full buffet breakfast which... More 

Rotterdam, The Netherlands
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 31, 2013

Ok, how do you review a hotel that you really like... and that is very clumsy at the same time. We loved the building and the location. Value for money there. Breakfast is really good, compared to many other hotels. The room we had was of very decent size for a hotel in this location. But there are some but's'... More 

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for your comments regarding your recent booking with us here at the Grand Royale London Hyde Park. On behalf of our entire team, I would like to apologize for not exceeding your complete expectations. We will surely share your comments within the department so everyone could understand the points you have raised and take necessary steps... More 

Kassel
1 review
4 of 5 stars Reviewed March 31, 2013

Very close to two tube stations and several pubs and good indian or chinese restaurants. As a tourist you´ll find everything you need within walking distance, the area is not so overcrowded and it takes only a few minutes to reach the main attractions by underground. The rooms are really very small but we knew before and were not surprised... More 

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. I am writing to you personally to thank you for your stay with us. We are indeed pleased to know that your stay was satisfactory in every aspect and was comfortable too. Being one of the heritage property, highly listed building and modern design done... More 

Tokyo
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 31, 2013

This hotel is better than I expected, and I wanted to stay longer if I could afford. When I come to England, I always tend to go to the countryside, I did not know much about where to stay in London. This time the trip was very short, and I would not like to waste my time during the stay.... More 

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. I am writing to you personally to thank you for your stay with us. We are pleased to know that your stay was satisfactory in every aspect and we will certainly share your comments with the team too. We will look forward to welcome you... More 

2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 30, 2013

This hotel was ok but too small for the price. Beds and pillows were not confortable. You can tell everything was recently renewed and cleaned. Staff was ok. The location is what kind of saved it. Although close to metrostations there are no decent places to have in walking distance. I would not come back.

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for your comments regarding your recent booking with us here at the Grand Royale London Hyde Park. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer... More 

Cardross, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed March 29, 2013

We stayed here for 3 nights in March 2013 and our expectations were high when we first looked at the photos online. We were familiar with the location having stayed in an apartment on the same street the previous year. Unfortunately were very disappointed with the hotel. The description of this hotel is very misleading. It's definately not 4 star.... More 

Was this review helpful? Yes 1
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for choosing the Grand Royale London Hyde Park for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I sincerely and profusely apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on fom@grandroyalelondon.co.uk as per your earliest... More 

Leeds, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 27, 2013

Great location just 2 mins from Queensway tube station and friendly staff. Breakfast is the best I've had at a hotel for a long time. Internet could be better but is free in all rooms. Ive tried a few hotels around london when down here on business and this is the best I have found for a resoanable price.

Was this review helpful? Yes 1
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. I am writing to you personally to thank you for your stay with us. We will surely take a note of your feedback which will help us to deliver excellent customer service. We will look forward to welcome you back and do let me know... More 

Osnabruck, Germany
1 review
4 of 5 stars Reviewed March 27, 2013

The hotel is really close to Hyde Park and to tube stations so it's a good place to discover the city! The breakfast buffet was really good and the staff were nice. The room was small but comfortable. We had a double bed and asked for a second blanket that we got. Unfortunately, the window was broken and it was... More 

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for your comments regarding your recent booking with us here at the Grand Royale London Hyde Park. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests... More 

Brussels, Belgium
1 review
5 of 5 stars Reviewed March 27, 2013

Been there several times. Good location, always very friendly and helpful staff, decent breakfast, small but very clean rooms. Good price for the quality you get. I highly recommend it to people travelling to London on (rather) low budget! Of all cheaper hotels in London, there you get most value for your money.

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying at Grand Royale London Hyde Park. Our mission is to make your stay memorable in every way, and your comments will provide us with the information we need to maintain our high level of service. We look forward to having the opportunity of welcoming you back to the Grand Royale London Hyde Park in... More 

Brno
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 27, 2013

This hotel bases its policy on the illegal principle of intentional deliberate overbooking, lying to their customers in the eyes, breaking the contracts and pretending “a technical problem“ as a pretext to avoid accomodating their guests who have valid contracts to make them go to a worse hotel in a worse location. They are not even shy to do this... More 

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for choosing the Grand Royale London Hyde Park for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I sincerely and profusely apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on fom@grandroyalelondon.co.uk as per your earliest... More 

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