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Grand Royale London Hyde Park

4.0 of 5 Hotel   |   1-9 Inverness Terrace, Hyde Park, Bayswater, London W2 3JP, England (Bayswater / Notting Hill / Lancaster Gate )
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Ranked #486 of 1,054 Hotels in London
A recent review
5 of 5 stars Reviewed October 2, 2012
kendo448 Newcastle upon Tyne, United Kingdom
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2,056 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Grand Royale London Hyde Park
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helmond
1 review
2 of 5 stars Reviewed October 3, 2012

We had booked a luxury room. We arrived at 17 hours.. We were told that they had no room for us. We got a substitute room in their other hotel Shaftesbury. The room there was as big as a cupboard, I had to climb over my wife to come in my bed. The next day we had to ask ourselves... More

Was this review helpful? Yes
GouravGupta, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for your comments regarding your recent booking with us here at the Grand Royale London Hyde Park. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer... More

Monte-Carlo, Monaco
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed October 3, 2012

I have booked this hotel but when I arrived they mention to me that they had some problems and they had to rebook me in a different hotel which is a sister Hotel The Park Grand Hotel. As per them the hotel will be as well a four star. Finally the hotel where they booked me was not providing a... More

Was this review helpful? Yes
GouravGupta, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for choosing the Grand Royale London Hyde Park for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I sincerely and profusely apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on fom@grandroyalelondon.co.uk as per your earliest... More

Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed October 2, 2012

Firstly, I like the Shaftesbury Hotels in London (Bayswater and Earls Court), the three and four star properties offer excellent value for money. Of 14 stays at their hotels I have stayed at the Grand Royale 4 times now. The rooms are quite typical of most hotels of its type; not exactly spacious, but everything works and even the teletext... More

Was this review helpful? Yes
GouravGupta, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. I am writing to you personally to thank you for your stay with us. I am delighted to know that you had an enjoyable and comfortable time during your stay with us. We will surely take a note of your feedback which will help us... More

Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 2, 2012 via mobile

This hotel was the result of cancelling a previous hotel because it looked far too shabby. I am so glad that I chose to change hotels. It wasn't the cheapest hotel available, nor was it the dearest. However it was brilliant in every way. The room wasn't massive, but it was perfect for our needs. I mean when your in... More

Was this review helpful? Yes
GouravGupta, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. I am writing to you personally to thank you for your stay with us. I am delighted to know that you had an enjoyable and comfortable time during your stay with us. We will surely take a note of your feedback which will help us... More

Sheffield, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 2, 2012

Booked a room here for 2 nights back in July and I received a phone call 3 days before to say there had been some maintainence issues at the hotel so we had been relocated to the Park Grand London Hyde Park and had been given a complimentary breakfast for the inconvenience. This was fine for us as we went... More

Was this review helpful? Yes
GouravGupta, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for choosing the Grand Royale London Hyde Park for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I sincerely and profusely apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on fom@grandroyalelondon.co.uk as per your earliest... More

Den Helder, Noord-Holland, Netherlands
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 2, 2012

We stayed here for one night while we visited London. The hotel is in a nice neighbourhood, right next to Hyde Park. The tube is only a 2 min walk away. The room was nice, clean and comfy, but quite small. This didn't bother us since we were only in the room to sleep and were out all day. We... More

Was this review helpful? Yes
GouravGupta, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. I am writing to you personally to thank you for your stay with us. I am delighted to know that you had an enjoyable and comfortable time during your stay with us. We will surely take a note of your feedback which will help us... More

England
2 reviews
4 of 5 stars Reviewed October 2, 2012

Booked direct online as location had good public transport links. Ideal for sightseeing. Loved the ornate ceilings in reception rooms. Staff friendly and efficient. Room small but ok. Ensuite very modern and spotless. Breakfast very very good. Excellent value for money. Enjoyable stay. Would book again.

Was this review helpful? Yes
GouravGupta, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. I am writing to you personally to thank you for your stay with us. I am delighted to know that you had an enjoyable and comfortable time during your stay with us. We will surely take a note of your feedback which will help us... More

Derbyshire
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 1, 2012

Booked online, room smaller than anticipated but adquate and bed comfortable, staff friendly and welcoming, excellent breakfast. the hotel is well located slightly away from the 'centre' of the City so none of the noise one would expect fron a centre hotel, 2 mins walk to Kensington & Hyde park and 5mins from nearest tube station. enjoyable vistit

Was this review helpful? Yes
GouravGupta, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. I am writing to you personally to thank you for your stay with us. I am delighted to know that you had an enjoyable and comfortable time during your stay with us. We will surely take a note of your feedback which will help us... More

Cape Town Central, South Africa
1 review
4 of 5 stars Reviewed October 1, 2012

I regularly travel to London and due to the perfect location of this hotel between the circle and central line, is an ideal business accommodation. Grand Royale unfortunately does not have an early check-in facility, nor spare showers to get ready for business meetings, but after returning from my days meetings found I was upgraded to a superior double room.... More

Was this review helpful? Yes
GouravGupta, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. I am writing to you personally to thank you for your stay with us. I am delighted to know that you had an enjoyable and comfortable time during your stay with us. We will surely take a note of your feedback which will help us... More

2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed September 30, 2012

We booked a twin room online, about a week before. We arrived to check in at about 6pm where we were informed by a very dippy receptionist that our room was not available due to damage and lack of working boiler so we would have to be moved to another hotel... wait for it.... in HOUNDSLOW. Were they joking.... no.... More

Was this review helpful? Yes 4
GouravGupta, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for your comments regarding your recent experience. We are sorry to hear that the level of service you experienced was not upto your satisfaction. We are a learning organisation and we treat information like this very seriously in order to help increase our service levels. I hope you would understand & appreciate the fact that Grand... More

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Additional Information about Grand Royale London Hyde Park

Address: 1-9 Inverness Terrace, Hyde Park, Bayswater, London W2 3JP, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Royale London Hyde Park 4*
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Also Known As:
Grand Royale London Hyde Park Hotel London
Shaftesbury London Hyde Park
Grand Royale London Hyde Park England

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