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Grand Royale London Hyde Park

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1-9 Inverness Terrace, Hyde Park, Bayswater, London W2 3JP, England
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Grand Royale London Hyde Park
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Grand Royale London Hyde Park
Grand Royale London Hyde Park
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2,522 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Grand Royale London Hyde Park
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Brussels, Belgium
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 20, 2013

hotel beautiful - olde worlde style. the room (including the bed) was rather small, as was the bathroom. staff were pleasant. breakfast was very good, but coffee a bit stewed. I would stay there again if they could guarantee a bigger room. great location, but expensive for what they provide.

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AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. I am writing to you personally to thank you for your stay with us. We are indeed pleased to know that your stay was satisfactory. Being one of the heritage property, highly listed building and modern design done in our rooms, we do tend to... More 

Amsterdam, The Netherlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 19, 2013

A friendly welcoming staff on entry was our first positive impression of this hotel. The positive experience continued when we entered the room (small – as usual in London hotels – but very clean and functional), and in fact during our four days stay. The hotel is situated in a great location (central London) and offers everything a good hotel... More 

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AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you very much for your wonderful feedback. Such feedbacks are very important for our entire team to work harder to achieve higher percentage of guest satisfaction at all levels. We will pass on your feedback to the rest of the team & your motivating & encouraging feedback will act as a benchmark for us to maintain at... More 

1 review
4 of 5 stars Reviewed June 18, 2013

Overall me and my company are very pleased. Room, staff and service were great! The staff made us feel very welcomed and always had a smile on their face. Little bit poor cleaning. Best regards Philip Asplund

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AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you so much for taking the time to leave your very kind words on your recent stay at The Grand Royale London Hyde Park. I was delighted that we met your expectations in all aspects of your stay. Although i am surprised about your comments with regards to cleaning as we pride our selves of maintaining high... More 

Hoi An, Vietnam
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed June 17, 2013

Quiet but well located hotel - slightly old world feel but all modern facilities. Just round the corner from queens way and just a few yards stroll into Hyde Park. Two min walk to Bayswater tube and only a tube top from the train.

Review collected in partnership with this hotel

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AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying at Grand Royale London Hyde Park. Our mission is to make your stay memorable in every way, and your comments will provide us with the information we need to maintain our high level of service. We look forward to having the opportunity of welcoming you back to the Grand Royale London Hyde Park in... More 

Cheltenham
1 review
5 of 5 stars Reviewed June 17, 2013

We booked the hotel because of its location and oldy worldly charm and was not dissappointed one bit. We had abooking at Lavroche restuarant and also to see Swan Lake at the Royal Albert Hall. We travelled by train from Cheltenham so Paddington station was also ideally located. Everything within 1.5 miles and easy walking distance made even nicer across... More 

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you very much for your wonderful feedback. Such feedback's are very important for our entire team to work harder to achieve higher percentage of guest satisfaction at all levels. Once again, thank you very much for your time & we look forward to serve you soon in the near future. Yours Sincerely, Ankur Sehgal More 

Suadiye, Istanbul, Turkey
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed June 16, 2013

Even though I stayed in a club room, it was very small. Can't imagine the size of the regular rooms. Also despite the do not disturb sign and my complaint to the reception, cleaning personnel persist on entering the room to tidy up the place. Conveniently, Free wifi was available in rooms. Nice location. Close to Hyde park and central... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. Being one of the heritage property, highly listed building and modern design done in our rooms, we do tend to struggle with our room size although we do have larger rooms available. I would very much appreciate if you can get back to us on... More 

Sheffield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 16, 2013

Stayed Friday night, lovely room, all the staff were friendly and helpful. Had a good nights sleep as the room was really quite. Breakfast next morning you could not fault, there was plenty of choice and the cooked food was constantly being refilled and was piping hot. All in all a very pleasant stay.

Review collected in partnership with this hotel

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you so much for taking the time to leave your very kind words on your recent stay at The Grand Royale London Hyde Park. I was delighted that team at the Grand Royale and the service being provided met your expectations in all aspects of your stay. Please do come back and see us again soon. Kind... More 

Oslo, Norway
1 review
4 of 5 stars Reviewed June 16, 2013

We were in London for a few days. The hotel were wery nice to stay at. Cleaning of the room were very nice and fine. Pretty new rooms that were wery nice. Location near to local shops and underground station were also wery nice. Can recomende this hotel to others!!

Review collected in partnership with this hotel

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us at the Grand Royale. We are pleased to know that your stay was pleasant and team will look forward to welcome you back. Your's Sincerely, Ankur Sehgal More 

Toronto, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 13, 2013

Nice character to hotel. Breakfast is fine. Nothing outstanding, nothing bad. Got a club room and size is small but adequate. I would be worried about size of anything less than a club room though. Would be nice to have internet in room rather than lobby. Lovely wine, fruit and chocolates as a welcome in the club room. The extras... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. I am writing to you personally to thank you for your stay with us. Being one of the heritage property, highly listed building and modern design done in our rooms, we do tend to struggle with our room size although we do have larger rooms... More 

Exeter, United Kingdom
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 12, 2013 via mobile

Staff extremaly helpful, hotel very clean and looked after. Great housekeeping and the rooms are lovely. Had a slight issue with my reservation not being on the hotels system however management sorted that out for me within minutes! Staff very friendly and professional.

Was this review helpful? Yes 1
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. We are indeed pleased to know that your stay was satisfactory in every aspect and was comfortable too. Your comments will be shared with the team so we can keep up the superior service we aim to provide to all our guest. We will look... More 

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