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Grand Royale London Hyde Park

4.0 of 5 Hotel   |   1-9 Inverness Terrace, Hyde Park, Bayswater, London W2 3JP, England (Bayswater / Notting Hill / Lancaster Gate )
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Ranked #502 of 1,073 hotels in London
A recent review
3 of 5 stars Reviewed September 18, 2012
agal15 Kfar saba, Israel
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2,037 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Grand Royale London Hyde Park
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Kfar saba, Israel
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 18, 2012

Good location in central London, just 2 minutes walk from closest tube station. I stayed for four nights, September 2012, and it was very important to me to stay close to the center. that I got. Other than that, The room was very clean. and - since it was a warmer week than usually in London - the air-condition was... More

Was this review helpful? Yes
GouravGupta, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for your comments regarding your recent booking with us here at the Grand Royale London Hyde Park. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer... More

Birmingham, United Kingdom
Top Contributor
73 reviews 73 reviews
49 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 16, 2012

Stayed here on and off for three months, hotel staff were very helpful and the location is great (opposite Hyde Park - great for a run) and by two tube stations. The rooms are on the small side and the bar could do with a makeover, but for a trip to the capital would recommend, breakfast was ver very good.

Was this review helpful? Yes
GouravGupta, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for your comments regarding your recent booking with us here at the Grand Royale London Hyde Park. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests... More

Lee, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 16, 2012

We stayed for one night for last night of the Proms in the park arriving ar 7.30 am from Kings Cross to drop our bags off. The room rate was £101 for a Club Twin with breakfast included. The building in places could do with a little tlc but it is by no means anything that would put me off... More

Was this review helpful? Yes
GouravGupta, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. I am writing to you personally to thank you for your stay with us. I am delighted to know that you had an enjoyable and comfortable time during your stay with us. We will surely take a note of your feedback which will help us... More

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 14, 2012

My short stay at the hotel from 8th - 11th September was excellent. Besides being conveniently located in Hyde Park area, the services that I have received was very prompt and efficient. The room is clean, the lobby area is very relaxing and the responses from the staffs were prompt. The hotel would definitely be my choice if I go... More

Was this review helpful? Yes
GouravGupta, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. I am writing to you personally to thank you for your stay with us. I am delighted to know that you had an enjoyable and comfortable time during your stay with us. We will surely take a note of your feedback which will help us... More

Nottingham, UK
Senior Contributor
44 reviews 44 reviews
33 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 13, 2012

Went to see lion king and booked this through the Shaftesbury website for £90. Great location, hotel public areas are very impressive, breakfast was good, it's clean, quiet, has air con (thank god), beds are comfortable, showers good and no complaints about service. Negatives are few; bedrooms, corridors and lifts are tired and a bit disappointing after seeing the splendour... More

Was this review helpful? Yes 1
GouravGupta, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for your comments regarding your recent booking with us here at the Grand Royale London Hyde Park. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests... More

Warwick
Contributor
11 reviews 11 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed September 12, 2012

I fully understand booking issues happen when you book hotels, it's a fact of life. The important issue is how the matter is handled. Having arrived to be informed there was an issue and there wasn't a room for me, I was offered alternative accommodation which in the circumstances wasn't acceptable due to dinner and business commitments. The conclusion to... More

Was this review helpful? Yes 2
GouravGupta, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for choosing the Grand Royale London Hyde Park for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I sincerely and profusely apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on fom@grandroyalelondon.co.uk as per your earliest... More

Birmingham, UK
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 12, 2012

I booked this hotel last minute as I'd booked a West End show for my mum's birthday and we fancied a night away. My first impressions were "wow" - the location and internal architecture were very impressive. The reception staff were very helpful in directing us to our twin room, although I wasn't made aware when I booked the room... More

Was this review helpful? Yes
GouravGupta, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for your comments regarding your recent booking with us here at the Grand Royale London Hyde Park. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests... More

High Wycombe
1 review
3 of 5 stars Reviewed September 11, 2012

I originally thought that I had booked the Shaftesbury just along the same road but was told i had actually booked the Grand Royale. I f you are booking with this group they have quite a few Hotels so make sure you get the right one! The Hotel turned out to be quite Grand with a bit of character in... More

Was this review helpful? Yes
GouravGupta, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for your comments regarding your recent booking with us here at the Grand Royale London Hyde Park. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests... More

Lostwithiel, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 9, 2012

Booked a Club Room for two people for one night 2 months prior to the stay and they took my credit card number as security. Three days later I had an email from them saying my card was "incorrect". I rang them and after ages of waiting in a queue, I gave my number again and was assured it was... More

Was this review helpful? Yes
GouravGupta, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for your comments regarding your recent booking with us here at the Grand Royale London Hyde Park. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer... More

Southampton, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 8, 2012

Great location and good looking hotel. Small room, but clean. Like sickpuppy_12 I had to be moved from one of their hotels to another on my last trip and the new location was not what I booked. They really need to stop doing that and sort out their bookings. You should know how many rooms you have and guests. But... More

Was this review helpful? Yes
GouravGupta, Front Office Manager at Grand Royale London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. I am writing to you personally to thank you for your stay with us. I am delighted to know that you had an enjoyable and comfortable time during your stay with us. We will surely take a note of your feedback which will help us... More

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Additional Information about Grand Royale London Hyde Park

Address: 1-9 Inverness Terrace, Hyde Park, Bayswater, London W2 3JP, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Royale London Hyde Park 4*
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Also Known As:
Grand Royale London Hyde Park Hotel London
Shaftesbury London Hyde Park
Grand Royale London Hyde Park England

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Suites
Hotel Style
#294 Luxury Hotel in London #320 Business Hotel in London
Hotel Class
Number of rooms
189

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