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Grand Royale London Hyde Park

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Grand Royale London Hyde Park

4.0 of 5
1-9 Inverness Terrace, Hyde Park, Bayswater, London W2 3JP, England (Bayswater / Notting Hill / Lancaster Gate )
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Grand Royale London Hyde Park
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Ranked #588 of 1,077 hotels in London
3.5 of 5 stars 1393 Reviews
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1,393 reviews from our community

Traveler rating
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Families
132
 
Couples
537
 
Solo
123
 
Business
274
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
There are newer reviews for Grand Royale London Hyde Park
See the most recent reviews
Peterborough, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“different experiences different times”
3 of 5 stars Reviewed June 10, 2013

I wish hotels would employ who could understand and speak English well, also understood customer services. I have stayed at this hotel twice and 2 diferent experiences first experience was good - the rooms are nice - yes small but the free water and fruit bowl and decor made up for it. the breakfast was good but do remember to... More

Was this review helpful? Yes
See 2 more reviews by jaylee1814 for London
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review
June 15, 2013

Dear Guest, Thank you for choosing the Grand Royale London Hyde Park for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I sincerely and profusely apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on fom@grandroyalelondon.co.uk as per your earliest... More

1 review
“Hotel very impressive architecture”
4 of 5 stars Reviewed June 10, 2013 via mobile

Hotel brilliant reception great bar staff was brilliant. Waitresses need more training great historic architure location excellent easy for underground station. Would definitely use again. The room was small club room but fine for little people no good if you are of larger proportion. Hyde park opposite you can enjoy a lovely stroll.

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review
June 15, 2013

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. I am delighted to know that you had an enjoyable and comfortable time during your stay with us. We will surely take a note of your feedback with regards to a waitress services which will help us to deliver excellent customer service. We will look... More

Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
“Beautiful Hotel in Great Location”
4 of 5 stars Reviewed June 9, 2013

The hotel is in an amazing spot in London- nearest tube stations are Bayswater and Queensway, giving you a wide variety of lines within 2 minutes walk of the hotel. The hotel is on Inverness Terrace; a 1 minute walk takes you to the gates of Hyde Park/Kensington Gardens. Kensington Palace, which is a must-see attraction, is probably a 10... More

Was this review helpful? Yes
See 2 more reviews by manchester12331 for London
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review
June 15, 2013

Dear Guest, Thank you for your comments regarding your recent booking with us here at the Grand Royale London Hyde Park. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests... More

South Wales
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Tiny Rooms”
3 of 5 stars Reviewed June 9, 2013

I stayed here with my partner for one night during May half term. We booked the hotel as there was an offer on laterooms for the room plus breakfast for about £130, which we thought was great for a '4 star' hotel. The hotel was ok. Clean enough but not spotless. The room itself was absolutely miniature! I've never been... More

Was this review helpful? Yes
See 3 more reviews by L87SW for London
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review
June 15, 2013

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. We will surely take a note of your feedback which will help us to deliver excellent customer service. We are sorry to hear about the incident at the breakfast . We value your feedback & will try our best to use it in the most... More

near Cardiff
1 review
“London Trip”
4 of 5 stars Reviewed June 6, 2013

My husband and I were guests at Westminster Abbey for the Queens Thanksgiving Service and we wanted to make the most of our few days in London. The Royale Grand was well situated for us, staff welcoming and very helpful but our room was rather too compact (the write up when we booked on line said the rooms were spacious!).... More

Review collected in partnership with this hotel

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review
June 8, 2013

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. I am writing to you personally to thank you for your stay with us. We are indeed pleased to know that your stay was satisfactory. Being one of the heritage property, highly listed building and modern design done in our rooms, we do tend to... More

Loughborough, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Nice hotel in great location”
4 of 5 stars Reviewed June 6, 2013

Great location very near Queensway tube station and a stone's throw from Hyde Park. We stayed here for a concert at the Royal Albert Hall and the walk across the park from hotel to venue added to our enjoyment of the evening. The wonderfully ornate hotel entrance and lounge area was a pleasant surprise for a moderately sized hotel with... More

Review collected in partnership with this hotel

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review
June 8, 2013

Dear Guest, Thank you so much for taking the time to leave your very kind words on your recent stay at The Grand Royale London Hyde Park. I was delighted that we met your expectations in all aspects of your stay. Please do come back and see us again soon. your encoring and motivating feedback will also be shared with... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Excellent location”
3 of 5 stars Reviewed June 4, 2013 via mobile

We stayed at the royal grande hotel, this was right next to hyde park and a tube station just around the corner. We felt the price was high considering the size of the room provided. However staff are friendly and polite even when they forget to bring your coffee on the breakfast service. The hotel itself was beautiful and air... More

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review
June 6, 2013

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park and i'm pleased to know your stay with us was pleasant. We will surely take a note of your constructive feedback which will help us to deliver excellent customer service. We will pass on your motivating & encouraging feedback to the team which will indeed... More

Wolverhampton, United Kingdom
2 reviews
“Weekend in London”
5 of 5 stars Reviewed June 3, 2013

I had tickets to see Mark Knoffler at Royal Albert Hall and wanted some where close by to stay. Lovely hotel room was comfortable and staff was pleasant. My only criticism was the breakfast was not of a good standard if you wanted hot food it was over cooked and not much choice. Fruit was excellent and selection of pastries... More

Review collected in partnership with this hotel

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review
June 4, 2013

Dear Guest, Thank you for staying at Grand Royale London Hyde Park. Our mission is to make your stay memorable in every way, and your comments will provide us with the information we need to maintain our high level of service. Although i am very sorry to hear that your experience with the breakfast was not satisfactory. Your comment will... More

Berghem, NL
1 review
“Wonderful Staff!!”
4 of 5 stars Reviewed June 2, 2013

Our four day stay in London to celebrate our 25th wedding anniversary was positively influenced by the Grand Royale London hotel. Especially the staff was great! Value for money and customer service are the key words at this hotel. The location makes this hotel THE place to stay for visiting London.

Review collected in partnership with this hotel

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review
June 4, 2013

Dear Guest, Thank you very much for staying with us at Grand Royale London Hyde Park. We are indeed pleased to know that your stay was satisfactory in every aspect. The team are indeed our greatest asset. I will be sure to share your feedback with the team. It is nice to know that that you appreciate our welcoming and... More

1 review
“Great value for money”
4 of 5 stars Reviewed June 2, 2013 via mobile

One of the better cheap hotels I've stayed at in London. Very good and central location near Hyde Park. Pleasently surprised by the cleanliness and updated decor. Overall a positive experience. Didn't try the restaurant so I can't comment on that.

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review
June 4, 2013

Dear Guest, Thank you very much for staying with us at Grand Royale London Hyde Park. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future I hope that you will consider staying with us again so that we can have another chance to provide... More

 
 
Grand Royale London Hyde Park
Grand Royale London Hyde Park
3.5 of 5 stars 1,393 reviews
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Hotel Summarization (Beta)

What travelers say

  • “Tube station” (47)
  • “Great location” (19)
  • “Very small” (16)
  • “Sister hotel” (13)
  • “Reception staff” (9)
  • “Club room” (9)
  • “Very good” (7)
  • “Air conditioning” (6)
  • “CUSTOMER SERVICE” (5)
  • “Queensway tube station” (4)

What travelers search

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  • 1 inverness tarrace, bayswater, london, w2 3jp, united kingdom
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Additional Information about Grand Royale London Hyde Park

Address: 1-9 Inverness Terrace, Hyde Park, Bayswater, London W2 3JP, England
Phone Number:
Region: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Amenities:
Bar/Lounge Business Center Free High-Speed Internet Restaurant Suites
Hotel Style:
#298 Luxury Hotels in London
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Grand Royale London Hyde Park Hotel
Grand Royale London Hyde Park Hotel London
Shaftesbury Hyde Park
Shaftesbury London Hyde Park
Shaftesbury Hyde Park Hotel
Grand Royale London Hyde Park England

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Grand Royale London Hyde Park
1-9 Inverness Terrace, Hyde Park, Bayswater
London W2 3JP
England
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