First of all the hotel had lost our booking and gave us dirty looks like it was our fault even though we had paid in advance. The staff were rude and not at all helpful. Also their English was very limited which made communication difficult. We were put in a room at the back of the hotel and felt that... more

The first impact is great: the façade is amazing and the lobby and public areas around it are just beautiful. The rooms are very small (and by that I mean really really small!!!!) and the only view you get is to a wall, but they're comfortable and, let's face it, you don't go to London to spend much time in... more

I had searched for a few hours online and read numerous reviews about the broom closet sized rooms at various hotels in London. Reviewers had good things to say about the Shaftesbury Hyde Park and they were right. I booked a double room on the hotel website at 55 pounds per night including breakfast (for one night in February). I... more

This Hotel has the most gracious and spacious entrance area, reminiscent of an 'Old Boys Club'. There is a glorious,wood panelled sitting room for guests to enjoy. The rooms are small, make no mistake, but for price, location & decore they are second to none. Hyde Park, Queensway and SO many restaurants, bars and shops are steps away. Every attention... more

Like most people we read the reviews written and then spent many, many hours surfing the net to find that elusive "excellent" rating. This time we decided to 'bite the bullet' and booked up over the phone and resigned ourselves to the fact that you only spend the night in a hotel to sleep, not live. We booked up a... more

The good things: Nice decorated rooms, free internet in the lobby, free internet in the room, clean, good english breakfast (if included, though not worth 15£ as they would otherwise charge).Close to underground station and morningwalk in Hydepark. After complaining about the fact that the triple room is really a double room with chair upfolded to an extra bed the... more

The only bad thing was that the room was in the basement and quite small but considering the standart of Londons hotels, this one was very good value for the money that we paid. We got double room for 70 pound per night and we stayed for five nights. Air conditioning was great and the bathroom also, there was also... more

I read some very alarming reviews about this hotel after I had booked... but it actually offers good value for money. I think the 4 stars label is what may raise unrealistic expectations for the price but basically the prestation is of a good standard. I was in the hotel for a week on business and I could not find... more

We stayed one night at the hotel. The bad stuff? Well, my heart sank when I saw that it was directly opposite a homeless hostel, lots of shifty people hanging around. I agree that the rooms are tiny and that they are hot! The good stuff? Well, the facade of the hotel and the public rooms are a treasure, they... more