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Grand Royale London Hyde Park Hotel, England

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Grand Royale London Hyde Park

4.0 of 5
1-9 Inverness Terrace, Hyde Park, Bayswater, London W2 3JP, England (Bayswater / Notting Hill / Lancaster Gate )
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Grand Royale London Hyde Park
294 traveler photos
Ranked #604 of 1,081 hotels in London
3.5 of 5 stars 1324 Reviews
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1,324 reviews from our community

Traveler rating
    284
    422
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Families
125
 
Couples
513
 
Solo
119
 
Business
265
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Preston, United Kingdom
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“Lovely hotel with character!”
5 of 5 stars Reviewed May 17, 2013 NEW via mobile

Just returned from a 2 night stay at this hotel, I have been to London alot over the last few years and this is one of the best I have stayed in. This hotel is clean, full of character and the staff are very friendly. Yes the rooms are small but we didn't want to do a dance in them... More

Was this review helpful? Yes 1
See 3 more reviews by Jemgardner27 for London
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review
May 18, 2013

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. We are indeed pleased to know that your stay was satisfactory in every aspect and was comfortable too. Your comments will be shared with the team so we can keep up the superior service we aim to provide to all our guest. We will look... More

London
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Handy, friendly, Recommended”
4 of 5 stars Reviewed May 17, 2013 NEW

I used this hotel for a quick business trip. Staff were very friendly and hotel is interior is impressive. I booked a superior double room and was also upgraded to a Club Room for free. I would certainly use again.

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review
May 18, 2013

Dear Guest, Thank you so much for taking the time to leave your very kind words on your recent stay at The Grand Royale London Hyde Park. I was delighted that we met your expectations in all aspects of your stay. Please do come back and see us again soon. Kind regards Ankur Sehgal More

Quezon City, Philippines
1 review
“I would recommend Grand Royale London Hyde Park”
4 of 5 stars Reviewed May 15, 2013 NEW

My daughter and I joined a bus tour from London to Scotland, Wales, and back to London. Some of the hotels that were part of the tour were not nice at all, e.g. different faucets for hot and cold water (how do I wash my hands with warm water?), badly functioning showers, bathrooms or bedrooms, limited TV channels. As such,... More

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review
May 18, 2013

Dear Guest, Thank you for staying at Grand Royale London Hyde Park. Our mission is to make your stay memorable in every way, and your comments will provide us with the information we need to maintain our high level of service. Moreover please accept our apology on behalf of shuttle service. We will surely share your comments with them in... More

Moscow, Moscow City, Russia
1 review
“Chief, comfortable and well-situated!”
5 of 5 stars Reviewed May 14, 2013 NEW

The best variant for tourists who want to live in the centre of London near Hyde Park and spend time in the City. As for me, it's rather chief for London. My room was small but very comfortable, ideal variant to come to hotel and go in for sleep after excursions. The hotel of very beautiful architecture and is situated... More

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review
May 18, 2013

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. I am writing to you personally to thank you for your stay with us. I am delighted to know that you had an enjoyable and comfortable time during your stay with us. We will look forward to welcome you back and do let me know... More

London, United Kingdom
1 review
“Grand Royale London Hyde Park”
5 of 5 stars Reviewed May 14, 2013 NEW

I have been staying at the Grand Royale London Hyde Park on and off for the last 6 months and can totally recommend the hotel. It is well located for central london and the staff are always very accommodating. I have been upgrades more time than I can remember and you always feel like a valued customer.

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review
May 15, 2013

Dear Guest, Thank you very much for your wonderful feedback. Such feedbacks are very important for our entire team to work harder to achieve higher percentage of guest satisfaction at all levels. We will pass on your feedback to the rest of the team & your motivating & encouraging feedback will act as a benchmark for us to maintain at... More

Frankfurt, Germany
1 review
“OK because of location”
3 of 5 stars Reviewed May 14, 2013 NEW

Very good and quiet location in London W2. Room is small. Had to maintnance because of malfunction of the safe. Was promptly fixed. Also malfunction in the bathroom, water drainage did not work properly.

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review
May 15, 2013

Dear Guest, Thank you for your comments regarding your recent booking with us here at the Grand Royale London Hyde Park. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer... More

London
1 review
“for the size of room it was too expensive.”
3 of 5 stars Reviewed May 13, 2013 NEW

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Was this review helpful? Yes

Review collected in partnership with Easytobook.com

AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review
May 15, 2013

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Austin, Texas
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Adequate Facility”
3 of 5 stars Reviewed May 13, 2013 NEW

As noted by others, the location is convenient, and the facilities are adequate. A single room is far, far too small for most adults. The bed was in an alcove, shoved against the radiator on one side, and I had perhaps a meter on the other side. My walking space to the bathroom was perhaps a meter as well. The... More

Was this review helpful? Yes
See 3 more reviews by Mark S for London
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review
May 15, 2013

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. I am writing to you personally to thank you for your stay with us. Being one of the heritage property, highly listed building and modern design done in our rooms, we do tend to struggle with our room size although we do have larger rooms... More

Moscow, Russia
1 review
“Small Room, good location”
4 of 5 stars Reviewed May 13, 2013 NEW

nice hotel, great location, room was very small, but if like us you are out all day and just want somewhere to sleep, this was fine. Breakfast was good with decent choice and okay quality. Staff were friendly and helpful. Great location next to Hyde Park, prefect for a walk to main locations in the sun. Also two tube stations... More

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review
May 15, 2013

Dear Guest, Thank you very much for staying with us at Grand Royale London Hyde Park. We do value your feedback however as you are aware of the fact that we are a Heritage property & considering the fact that the building is almost 200 years old. As a result if this, the rooms are compact in nature which unfortunately... More

London, United Kingdom
Top Contributor
74 reviews 74 reviews
43 hotel reviews
Reviews in 41 cities Reviews in 41 cities
105 helpful votes 105 helpful votes
“Small room, good location”
3 of 5 stars Reviewed May 12, 2013

We stayed at the Grand Royale for one night and found its location was quite good; in a side street five minutes walk from Queensway tube station. The entrance is very nice, the staff were helpful and pleasant & we were able to leave our luggage as we had got there a couple of hours before check in. When we... More

Was this review helpful? Yes 1
See 9 more reviews by ericab for London
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review
May 13, 2013

Dear Guest, Thank you very much for staying with us at Grand Royale London Hyde Park. Our mission is to make your stay memorable in every way, and your comments will provide us with the information we need to maintain our high level of service. We do value your feedback however as you are aware of the fact that we... More

 
 
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3.5 of 5 stars 1,324 reviews
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Hotel Summarization (Beta)

What travelers say

  • “Tube station” (41)
  • “Great location” (19)
  • “Very small” (16)
  • “Reception staff” (10)
  • “Sister hotel” (10)
  • “Club room” (9)
  • “Very good” (7)
  • “Air conditioning” (6)
  • “CUSTOMER SERVICE” (5)
  • “Rooms are small” (4)

What travelers search

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  • 1 inverness tarrace, bayswater, london, w2 3jp, united kingdom
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Additional Information about Grand Royale London Hyde Park

Address: 1-9 Inverness Terrace, Hyde Park, Bayswater, London W2 3JP, England
Phone Number:
Region: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Amenities:
Bar/Lounge Business Center Free High-Speed Internet Restaurant Suites
Hotel Style:
#300 Luxury Hotels in London
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Grand Royale London Hyde Park Hotel
Grand Royale London Hyde Park Hotel London
Shaftesbury Hyde Park
Shaftesbury London Hyde Park
Shaftesbury Hyde Park Hotel
Grand Royale London Hyde Park England

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Grand Royale London Hyde Park
1-9 Inverness Terrace, Hyde Park, Bayswater
London W2 3JP
England
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