I had read about the problems with people being told about maintence problems and moved to other hotels so was a bit worried when hubby booked a family room here for our overnight in october. Onb arrival we were told as many others have been that there was a plumbing problem in our room. My husband informed them that we... more

We were a bit anxious before we arrived because of the negative reviews posted on the website. We had to pay before we could see our room. If you pay by cash, you are asked to give a £20 deposit which you get back when you check out. The staff are friendly and professional. Rooms are a bit small but... more

I stayed at the hotel for 3 nights and had a fantastic stay! When we arrived our room wasn't ready but they quickly found us another room so we didn't have to wait! The room its self was very nicely decorated however a little small. But as we were only really using the room as some where to sleep its... more

I booked a few days in advance through Laterooms.com, but confirmed with the hotel's reservation line the morning before I arrived. However, when I tried to check in at 6pm, I was told I did not have a booking at that hotel, rather rudely. I called the hotel's reservation line and they said they had not received my reservation, even... more

This hotel has been recieved mixed reviews, however it is a rather nice hotel. Rooms are small but that is what to be expected of European hotels. Upon arrival as the staff saw me walking up to the hotel one of the male receptionists helped me with my bags. I checked in right away and was led up to my... more

Really really bad, no running water in shower, no breakfast included in rate and no check in without giving credit card details! more

I'm just back from a stay in London where I stayed at this hotel for the last two days. It almost ruined our trip. We booked with londonnights.com. We used a Maestro card and the booking was confirmed. When we arrived we were asked if we wanted to pay with the same card and we said yes. Turned out they... more

arrived at 11pn - a woman on her own - only to be told that there were maintenance problems and I had to stay at a hotel round the corner. Having booked this hotel on lastminute.com and been promised a 4* deluxe double room I ended up in a hotel that would be lucky to get a star! The first... more

Upon arrival we were met by non English speaking staff,full payment was expected upon checking in,(never known this)no information given regarding breakfast facilities or transport.The fact they wanted us to pay with credit/debit card prior to our stay of 3nights set alarm bells ringing,at this point we decided to pay "cash",I have heard of cards being cloned and it seemed... more