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London City Suites By Montcalm

#194 of 1,054 Hotels in London
Certificate of Excellence
5.0 of 5
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42-46 Chiswell Street, London EC1Y 4SD, England
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1 room 1 guest
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London City Suites By Montcalm
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255 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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Liverpool, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel with my boyfriend new years eve for 1 night. Our stay was fantastic from the moment we arrived. Check in was quick, easy and we were shown to our room straight away. Rooms were very modern, clean and comfortable. Hotel staff were polite and helpful. Tube staion within walking distance giving Londons biggest attactions easy access.... More 

Was this review helpful? Yes
StevenSands, General Manager at London City Suites By Montcalm, responded to this review

Dear stacey2510, I am thrilled that you chose to stay with us for such an important evening as this. It is all about creating fantastic memories and I’m so glad we managed to achieve this for you. I do hope upon your next stay you will contact our Guest Experience team prior to your arrival. We will do all we... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

Truly amazing staff and welcome at this hotel! I stayed with my girlfriend for a surprise birthday and we were treated to a room upgrade, balloons, cupcakes and even a birthday card! The room was fantastic, clean and I don't think I've slept in a more comfortable bed! Excellent facilities in the room including a full size ironing board with... More 

Was this review helpful? Yes
StevenSands, General Manager at London City Suites By Montcalm, responded to this review

Dear Mark S, A truly amazing review! Thank you. Wishing you many happy birthday returns. I’m thrilled that our team took such great care of you and your girlfriend. I look forward to your return and should you need anything, we kindly request that you contact our Guest Experience team in order that we can make your next stay even... More 

Leeds, United Kingdom
Level Contributor
119 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I stayed at this hotel for a couple of nights when I was in London for business. From the moment I arrived to the time I checked out, the staff was very professional and helpful. The room and bathroom were clean and the bed very comfortable. I slept really well. As other reviewers have mentioned, this hotel is great at... More 

Was this review helpful? Yes
StevenSands, General Manager at London City Suites By Montcalm, responded to this review

Dear L0ves2Trave1, Thank you for your review. How lovely to read of your experience. We are very proud of the service we provide and I am thrilled you were impressed by the attentiveness of all our team members. We appreciate your comments regarding the signage of the London City Suites and value this feedback. Our Concierge team will always assist... More 

Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 21, 2015

A really nice luxury hotel in London, with very high service standards from the staff. The rooms are a very high quality, with only their size a negative point. I wouldn't hesitate to stay here again in the future.

Was this review helpful? Yes
StevenSands, General Manager at London City Suites By Montcalm, responded to this review

Dear Matt G, Thank you for your review. It was a pleasure to know that your stay with us was so enjoyable and that you have chosen to stay with us once again. All our guests are equally important to us and we make sure you are delivered five star service throughout your stay. We hope that you will not... More 

Detroit, Michigan
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 16, 2015

Starting with being greeted by the doorman the experience of interacting with the staff and was outstanding. We arrived early in the morning after traveling all night, a room was ready and we were checked in in a matter of minutes. The gentleman that showed us to our room shared about the hotel and explained how things worked. Our luggage... More 

Was this review helpful? Yes
StevenSands, General Manager at London City Suites By Montcalm, responded to this review

Dear Jmitc3, I am delighted to learn of your wonderful stay with us. The team strive to go the extra mile to ensure that all of our guests will leave with wonderful memories. I am very happy that you have decided to return to us upon your next stay in London. Please contact our Guest Experience team who will be... More 

Grantham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 13, 2015

Stayed here over the weekend with my partner of 3 years, had a great welcome right from the start, bags were carried for us and fresh towel given to freshen up. We were welcomed by a wonderful receptionist Marcello, he asked what we were celebrating and he gave us complimentary continental breakfast and late check out and a fabulous room.... More 

Was this review helpful? Yes
StevenSands, General Manager at London City Suites By Montcalm, responded to this review

Dear Jamsal13, An outstanding review! I’m delighted to hear of your wonderful stay and to what I’m sure was a wonderful celebration overall. I do hope we have the pleasure to welcome you back once again. I am glad the Jugged Hare was to your liking. Upon your next stay why not visit our Chiswell Street Dining where you can... More 

Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 13, 2015

The London City Suites is a great property. They really made us feel special. We were celebrating our anniversary and Megha really went out of her way to make sure we had a great time. They upgraded our room, and offered us breakfast and access to the club room in honor of our anniversary. Plus they brought up a fruit... More 

Was this review helpful? Yes
StevenSands, General Manager at London City Suites By Montcalm, responded to this review

Dear Alan K, Thank you for sharing your thoughts via TripAdvisor. I am glad that Megha took great care of you and did all she could to make your stay as special as possible. Thank you for also recognising our beautiful building. It is unique and a pleasure to share its history with our guests. Did you know the building... More 

1 review
5 of 5 stars Reviewed July 13, 2015

I decided on London city suites as our hotel for a few reasons, the great reviews on here, the great location for quick access to the metropolitan line for Wembley Stadium and the very competitive price. From start to finish Laura (the Guest Experience Manager) made every single part of our stay truly remarkable. The attention to detail and customer... More 

Was this review helpful? Yes
StevenSands, General Manager at London City Suites By Montcalm, responded to this review

Dear Jon & Lauren, A truly fantastic review! What a delight to read. Thank you for highlighting so many aspects of your stay and I’m thrilled that we were able to make this weekend so special for you. That is exactly the reason our Guest Experience team are here and I look forward to sharing your positive comments with Laura... More 

Northampton, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 12, 2015

Best service I have ever experienced by a long way. They really wanted us to enjoy our stay and not for any other reason but it's how you should treat guests. Other hotels could learn a lot from these guys. Vlad the concierge knows London like I know my own bathroom, Laura made our room extra special as was an... More 

Was this review helpful? Yes
StevenSands, General Manager at London City Suites By Montcalm, responded to this review

Dear Paul-535, Thank you for this review. It was lovely to read. I am very happy that you had such a lovely anniversary with us and equally that you there were so many team members along the way who made it extra special for you. Megha and Laura were very pleased to read of your comments and we look forward... More 

Milton Keynes, United Kingdom
1 review
5 of 5 stars Reviewed July 5, 2015

We stayed for 2 nights to celebrate my fiancee's birthday and received excellent service from the moment we walked in. Check in was very busy but we were dealt with swiftly and my fiancee wished a happy birthday with staff expressing a genuine interest in our plans. We were given a large room on the third floor with welcome birthday... More 

Was this review helpful? Yes
StevenSands, General Manager at London City Suites By Montcalm, responded to this review

Dear TCBrentford, Thank you for sharing your review via TripAdvisor. I am delighted that you were able to try our services and even more that it was such a special occasion for you. We are proud that we are able to accommodate so many guests during their time in London. You may be interested to know that you can also... More 

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Staying in City of London

Neighborhood Profile
City of London
From its ancient past as a Roman trading outpost to its 21st century status as the wealthiest square mile in the world, the financial district known simply as “The City” is one of London's most historic and fascinating neighborhoods. Here high rise office towers such as Norman Foster’s Gherkin mingle with Roman ruins and architectural marvels from virtually every era in between, including Christopher Wren's glorious St.Paul's Cathedral, and John Soane's dauntingly classicist Bank of England. This neighborhood is also home to some of the finest restaurants and plushest hotels in Europe, in addition to an assortment of watering holes, upscale shops, and Tube stations. During the week, the City is abuzz with white collar workers going about their business; the weekend sees this area turn into a quiet haven for sightseers.
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