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Marble Arch Inn

49/50 Upper Berkeley Street | Marble Arch, London W1H 5QR, England
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355 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Cebu
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed here for 2 nights, and it was easy to find. We like walking around, so this hostel was ideal for us. You can go to the Marble Arch, Hyde Park, or go shopping without going too far. The receptionist was also friendly and helpful. What I didn't like was the size of the room and the bathroom -... More 

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Chippenham, United Kingdom
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We received a very nice welcome when we arrived and our room was more than adequate! the location could not have been better considering we were in London on business at the US Embassy. I will happily stay here again when next in the area! their price cant be beaten.

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Marble Arch I, Manager at Marble Arch Inn, responded to this review

Many thanks for the kind words about your stay at the Marble Arch Inn. We really appreciate you taking the time to highlight our strong points. After our refurbishment is complete, we will be able to offer an even better service to our guests in an excellent location with very friendly staff and reasonable prices. More 

Belfast
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We arrived here as a family of 4 for 3 nights. The reception staff are really helpful and friendly. The location is excellent for Oxford Street, Madam Taussads and Marble Arch. Our room was on the basement floor which faced out to the main street, although the windows are double glazed the noise is ridiculous, sleep??? the song insomnia comes... More 

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Marble Arch I, Manager at Marble Arch Inn, responded to this review

We thank you for taking the time to write a review. We have taken note of all the points that you have raised and will incorporate them in our refurbishment works starting towards the end of the year. As far as the maids are concerned, they start work at 8 am to prepare the rooms for the days arrivals. They... More 

Travelers are raving about these London hotels

Coromandel
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good value for money hotel. Excellent location for those looking to shop on Oxford Street. 5 minutes walk to Hyde Park, Tube Station & major bus routes. Good restaurants all around. Very safe to walk to at night. Downside is the room is very small, specially for someone with much luggage. Ideal for a sleep-only style. Absence of lifts for... More 

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Marble Arch I, Manager at Marble Arch Inn, responded to this review

We thank you for taking the time to write a response and appreciate you highlighting our good points. We have also made a note of your comments and will address them when we refurbish the hot later on this year. We look forward to seeing you again soon. More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rooms were really small, hard to stay two in one room. The bed was really old and uncomfortable, the room was not so clean and the floors leaned. We stayed on third floor, really small and dangerous stairs and no elevator. The only plus is the location. I will not stay there again.

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Marble Arch I, Manager at Marble Arch Inn, responded to this review

Many thanks for your review and are sad to note that you did not enjoy your stay with us. We have made a note of your comments and assure you that all the issues that you have raised will be addressed when we refurbish the hotel later on this year. More 

Melbourne, Australia
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a really good value option, the rooms are small but have everything you need, are well heated, clean and comfortable. It's located in a nice quiet street next to a pub which where had a full English breakfast each morning. Really enjoyed our stay here!

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Marble Arch I, Manager at Marble Arch Inn, responded to this review

We thank you for taking the time to write a response and appreciate your kind words and highlighting our strong points. We hope that other visitors will also book with us to enjoy the same amenities and look forward to seeing you again More 

Glasgow, United Kingdom
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here with my wife while visiting London for 2 days sightseeing. As we only had one night in the city, we were just looking for somewhere to dump our bags and rest our heads after a long day on our feet. The Marble Arch Inn was perfect for this. We spent the whole day we arrived sightseeing, and checked... More 

Was this review helpful? Yes 1
Marble Arch I, Manager at Marble Arch Inn, responded to this review

Many thanks for taking the time to write a review. We are glad to note that you enjoyed your stay at the hotel and appreciate your positive feedback. We hope that this will clarify some of the incorrect stuff written about us by some customers who are disgruntled for a variety of reasons beyond our control. We looked forward to... More 

Boston, Massachusetts
1 of 5 stars Reviewed 4 weeks ago

spent two nights in this so-called "bed and breakfast" , and the breakfast was not even included, but that's the least of the problems with this place. the place is dirty. understand prices in London are higher than other european cities, but $260/night is a lot for this place. I have traveled thru West Africa for three months with a... More 

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Marble Arch I, Manager at Marble Arch Inn, responded to this review

This family wanted a 5 star accommodation and service but only wanted to pay a 2 star price. From the beginning they started complaining about everything including a 22 ins TV. We also offered them to check out with a full refund so that they can find something of their choice. They have lied about everything and have also used... More 

Kaitaia, New Zealand
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Great place for price. Very small rooms but in very handy location close to tube and hyde park which is beautiful. People there were so lovely and there was no charge to leave bags there like most others.

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Marble Arch I, Manager at Marble Arch Inn, responded to this review

We thank you for taking the time to write a review. We are glad to note that you enjoyed your stay with us and hope that your comments will help other guests decide to stay with us when they visit London. We are also replacing our WiFi supplier and hope that this will improve the coverage. More 

Wakefield, United Kingdom
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 14, 2015

I have recently visited for a conference in london and needed somewhere for the night and a good cost. The location was fab! Just near the Thistle Hotel and a few minutes from the arch and oxford street, surrounded my great pubs bara bistros etc. I walk everywhere and it only took me 40 minutes from KX then Soho is... More 

Was this review helpful? Yes 1
Marble Arch I, Manager at Marble Arch Inn, responded to this review

Many thanks for your comments and also for highlighting our good points. We hope that other guests will read your comments and decide to stay with us. We have investigated the issue of the hot water and did not find any problem. No other guests have complained about it. More 

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Staying in Marylebone

Neighborhood Profile
Marylebone
Marylebone offers what so many London neighborhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
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