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Lord Jim Hotel

23-25 Penywern Road | Earls Court, London SW5 9TT, England
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Lord Jim Hotel
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22 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

If you're considering hotels in London, skip this one. The location is great, but that's where the good times end. The hotel is old and run down. My room stunk of mold and the bed was hard and uncomfortable. I booked a room with a shared toilet. They neglected to mention that the toilet is on another floor of the... More 

Was this review helpful? Yes
Lordjimhotelmanager, Operations Manager at Lord Jim Hotel, responded to this review

Dear Akchope, Thank you for taking time to place you review on Tripadvisor. I am sorry that on this occasion we did not live up to your expectations. I have noted your disappointment about the wi-fi not working unfortunately Earl's court are experiencing very low speed and connection issues and as an area haven't been upgraded to the fiber high... More 

Northern Poland, Poland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hi, I just came back from a 5-day trip to London, where I stayed at Lord Jim Hotel. We booked a triple room, but due to unknown reasons it wasn't ready to accommodate us, so for the first night we were given one single room and a twin. The twin was tiny, I didn't even have enough space to open... More 

Was this review helpful? Yes 4
Lordjimhotelmanager, Operations Manager at Lord Jim Hotel, responded to this review

Dear Su M, Thank you for taking the time to share you recent experience with us on Tripadvisor This is not only a very valuable tool for us in improving the hotel for future guests but also for our guest about making an informed decision on where to stay in London. I appreciate your comments about the size of the... More 

Phoenix, Arizona
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 27, 2015 via mobile

Bad rooms extremely small our bed Hardly fit with little space to walk around as well as hard mattresses,worst bathrooms literally only about 3 feet by 4 feet for a toilet, sink and shower which didn't work properly and scalded our skin, as well as noisy neighbors. They lie about fixing things, do not stay here!

Was this review helpful? Yes 5
Lordjimhotelmanager, Operations Manager at Lord Jim Hotel, responded to this review

Dear Karen A, Thank you for taking time to place you review on Tripadvisor. I am sorry that on this occasion we did not live up to your expectations. I appreciate your comments about the size of the room. As we are an old building each room has a unique size and layout. We are trying our best to make... More 

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Melbourne, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 1, 2015

The experience didn't start out as good as I had hoped. After arriving early (around 10am), I was told the check-in time was strictly 2pm, without any check to see if the room was actually ready. Ok fair enough, room may not have been ready. I was able to store my bags in the breakfast room (which is free for... More 

Was this review helpful? Yes 2
Lordjimhotelmanager, Operations Manager at Lord Jim Hotel, responded to this review

Dear Matt L, Thank you for taking the time to share your experience at Lord Jim Hotel on Tripadvisor . These are of great importance to us and allow us to monitor and improve our service continuously. I have noted you disappointment that room wasn’t ready at 10am, unfortunately the guests check out time is at 10:30am and the housekeeping... More 

Bordeaux, France
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 20, 2015

I will never stay in the Lord Jim again. Three nights of hell! Having booked a twin room for my daughter and myself we were disappointed to find a room with a double bed and no room to walk around it! The room was in the basement with a window (only able to open if you stood on the bed)... More 

Was this review helpful? Yes 1
Lordjimhotelmanager, Operations manager at Lord Jim Hotel, responded to this review

Dear 982studs, Thank you for taking the time to share you recent experience with us on Tripadvisor This is not only a very valuable tool for us in improving the hotel for future guests but also for our guest about making an informed decision on where to stay in London. I am sorry that on this occasion we did not... More 

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