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Comfort Inn Hyde Park

Hotel website
73 Queensborough Terrace, London W2 3SU, England (Formerly Park Lodge Hotel)
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Comfort Inn Hyde Park
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357 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Clearfield, Utah
Contributor
16 reviews 16 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I took pictures but to post them with your review you are limited. The carpet was filthy and the paint was peeling in two places on the wall, very large sections. We got up to a coach roach crawling across the carpet. I took it to the desk to find out its normal.

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Me and two my two girl pals had an amazing time here. This was mainly due to the amazing, friendly and helpful staff team. Re the room. Good price for three people in a central location. Beds were comfy and shower and bathroom.area was clean. It wasn't a five star hotel which was evident from the start when booking the... More 

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Saint Johnsville, New York
Contributor
14 reviews 14 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our group of 13 just spent 4 days here, prior to heading out on a cruise. The rooms were tiny, and we're difficult to maneuver with luggage. But they were spotless, and obviously had been renovated recently....right down to the heated towel bar. The location was excellent. The biggest plus was the outstanding front desk clerks. Every single one we... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Perfect location, clean rooms , staff was excellent and went out of there way to help us. Airconditioning and heated towel bar very good. We definitely stay here again while in London! Thanks Comfort Inn Hyde Park !

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Shumen, Bulgaria
Contributor
17 reviews 17 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I loved the staff. They were helpful and kind, smiled most of the time. Love the location, room was clean and quiet. Most probably will stay there on next vacation as well. Definately prefect for location and price. It would be great if we had some bacon or ham on breakfast.

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Denver, Colorado
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed May 26, 2015

This hotel is not even close to what the pictures depict. The wifi is sporadic, the shower sounds like a motorcycle and the beds are beyond worn out. The elevator is a tiny, rickety, claustrophobic enduring nightmare. The front desk staff is excellent and the housekeeping is ok. Do be forewarned that taxi service the hotel will call for you... More 

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Sayed E, Owner at Comfort Inn Hyde Park, responded to this review

Dear Sassy Traveler Sorry to hear of your disappointment at the Comfort Inn Hyde Park and I'm glad you found some positives such as cleanliness and staff friendliness. I am pleased to inform you that on the 24th June 2015, the Beds are going through an extensive mattress replacement programme and all Mattresses will be brand new and very comfortable.... More 

Ottawa, Ontario, Canada
Contributor
20 reviews 20 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed May 20, 2015

I stayed at the Comfort Inn Hyde Park hotel with my mother last week for one night. We selected the hotel for the location, and because we had points saved up for the room. Upon arrival we were upgraded to their "family suite," which included two double beds and one single bed. The room was quite basic, but very nice.... More 

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Sayed E, Owner at Comfort Inn Hyde Park, responded to this review

Dear MeliLola, I hope everything is well in your Capital of Canada, I am really apologetic that the upgraded Family Room did not meet your expectation on this occasion, I will pass your comments on to Management and especially the ChamberMaids, I can guarantee this was an isolated incident which will be investigated. We pride ourselves on the cleanliness of... More 

Melbourne, Australia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 9, 2015

We had previously stayed here when it was under a different name. It was our first choice when we were returning to London because of the location. We were pleasantly surprised to the the refurbishment. Clean, modern and comfortable. Good breakfast which was included. Staff were very friendly and helpful.

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Helsinki, Finland
1 review
4 of 5 stars Reviewed April 1, 2015

Pro -location -price for what you get -service -cleanliness Con -absolute price -the "small" room for two is _really_ small. not enough table space Really clean and small room, in a fabulous place near the park and 2 tube stations. Service was excellent, quick and efficient. Breakfast was 0730-1000 weekdays and had toast, croissants, coffee, juice, milk, yoghurt, cereal. There... More 

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Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 24, 2015

A nice quaint hotel... good price for the quality. It's not a 5 star hotel, but the location is absolutely A M A Z I N G.... 15 min walk from Paddington station. out of the hotel to your right is Hyde Park... 5 min walk from 2 tube stations... 5 min walk from: quaint little restaurants, fast foods (BK,... More 

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