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All 1,063 London hotels

The Sanctuary House Hotel

3.5 of 5 Hotel   |   33 Tothill Street | Westminster, London SW1H 9LA, England (Mayfair / St James's / Piccadilly / Green Park )
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Ranked #164 of 1,063 Hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Luvtheoceandjtx2 Gurnee, Illinois
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648 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gurnee, Illinois
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just got back from this lovely small, perfectly placed hotel 2 weeks ago. Loved everything about it. Perfectly placed, 5 minute walk to Big Ben, House of Parliment, 10 minutes to Buckingham Palace! Staff could not have been more friendly or helpful. I think their motto is "ask and you shall receive". They have a wonderful Pub below the hotel.... More

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Moscow, Russia
Contributor
14 reviews 14 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I ve stayed at this hotel . Main reason for choosing was location - center and close to underground station. As a nice surprise - very good and clean rooms, very helpful and friendly staff and good breakfast . Only disappointment - tried to find free seat at their pub , but place was overbooked . Anyway girl at the... More

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West Midlands
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

This was the 5th. or 6th time that we have stayed at this hotel and we have had another outstandingly good experience. The staff are excellent. Young, enthusiastic and eager to please with a willingness to make sure that everything is just right. The occasional language difficulty is overcome with charm and courtesy. A good sized room, well prepared for... More

Was this review helpful? Yes 2
Muttenz, Switzerland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

We booked for seven persons 4 double rooms for 4 nights. In every room there was something wrong: Room no. 205: The heating in the bathroom was extremely hot and there was no possibility to turn in down. Room no. 306: There was a very disagreeable smell in the bathroom. Room no. 405: In one night the air-conditioning started suddenly... More

Was this review helpful? Yes 2
SanctuaryHouseHotel, Manager at The Sanctuary House Hotel, responded to this review

Dear hotel guest, Thank you for taking the time to leave your review. I am terribly sorry to hear about the inconveniences you had experience during your stay with us. I would like to say that all of our bathrooms have an electric heated towel wrack that can be switched on or off from their respective plug sockets. We also... More

Tennessee
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

My sister and I booked this hotel for six nights in part due to reviews and part to location. Please keep looking as this hotel is not a bargain due to poor service . It is not the place to stay if you want to experience a comfortable, stress free hoilday. Too many hotels that do care about their customer... More

Was this review helpful? Yes 1
SanctuaryHouseHotel, General Manager at The Sanctuary House Hotel, responded to this review

Dear Cathryn, Thank you for taking the time to leave your review. Our aim is that all our customers have a pleasant and enjoyable stay therefore I am sad to hear about the poor service you received during your stay with us. Please accept my sincerest apology for any inconvenience caused. I will be looking into this matter further with... More

Winchester, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Thank you sanctuary london, this hotel was perfect not many rooms but in a very central location. The staff were really helpful and it was a bonus that it is attached to a pub. Would recommend staying here!

Was this review helpful? Yes 3
Houston, Texas
Top Contributor
89 reviews 89 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We arrived in London at Heathrow as many people do. We bought Oyster cards for the subway. They cost 5 pounds each and we put a 7 day travelcard on them for Zones 1&2 which cover central London. We also added 5 pounds to them as pay-as-you-go to cover the cost from Heathrow to central London. The Piccadilly Line runs... More

Was this review helpful? Yes 7
Decatur , Alabama , USA
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent facility , Great location , and superb Staff !!!! We started by asking Staff questions before we arrived and they were responsive & helpful in every way !!! Pub food & service was also outstanding . You are to be commended for the Staff at the Sanctuary House ....have never had a better experience !!

Was this review helpful? Yes 4
SanctuaryHouseHotel, General Manager at The Sanctuary House Hotel, responded to this review

Dear hotel guest, Thank you very much for your delightful review. It is wonderful to hear the appraisal that you have given our staff for their hard work and dedication and I will most definitely will be passing on the message. I hope that our great service and central location will mean that we will be seeing you soon. Kind... More

St. Louis, MO
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 18, 2014

MY husband and I stayed 4 nights at the Sanctuary House and enjoyed it very much. We had room 304. Our room was ready when we arrived--we got there in the early afternoon. The room had good space and the bathroom was nicely laid out. The location could not be beat for sight-seeing. The St. James's Park Tube station was... More

Was this review helpful? Yes 2
Bern, Switzerland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 16, 2014

Arrived from Gatwick Airport, took a taxi to the hotel from the train station in London, was about 8 pounds, worth it! Very quaint hotel with great location! Love the wooden squeaky floors, makes it feel like you are at home, Friendly staff greeted us, needed to dry clean by shirt and suit and they offered to bring it for... More

Was this review helpful? Yes 3
SanctuaryHouseHotel, General Manager at The Sanctuary House Hotel, responded to this review

Dear Oliver G., Thank you for your lovely review. It is excellent that the charm of our hotel and the friendliness of our staff made you feel at home during your stay. Being a more charismatic hotel with thirty four appropriately sized rooms, we take great care and pride to offer as many amenities we can to every room to... More

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Additional Information about The Sanctuary House Hotel

Address: 33 Tothill Street | Westminster, London SW1H 9LA, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Sanctuary House Hotel 3.5*
Number of rooms: 34
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Also Known As:
Sanctuary Hotel London
The Sanctuary Hotel
The Sanctuary House Hotel London, England

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