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Caswell Hotel

25 Gloucester Street, London SW1V 2DB, England
Hotel amenities
Caswell Hotel
Ranked #707 of 1,081 hotels in London
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223 reviews from our community

    Trip type
Traveler rating
    10
    68
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    38
    38
Date Rating
Essex, England
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 16, 2013 NEW via mobile

Was this hotel an old people's home before a hotel? Dated decor doesn't even come close! My parents had a similar carpet 30 years ago to the one in the hotel. Our room was outside from the main rooms had a weird smell in it when we walked in. There were signs of what looked like damp that had been... More

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London
1 review
4 of 5 stars Reviewed April 26, 2013

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Review collected in partnership with Easytobook.com

ManagerCaswell, Manager at Caswell Hotel, responded to this review
April 29, 2013

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Adelaide, Australia
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 26, 2013

Close to Victoria Station so, for the price, a great bed for those in transit who need early morning trains out of Victoria. We stayed for one night. We had an "ensuite family room" for 3. The room was tiny BUT there was a shower AND toilet in it and that's what we were looking for. Being on the upper... More

Was this review helpful? Yes 1
ManagerCaswell, Manager at Caswell Hotel, responded to this review
April 29, 2013

Dear ARoelink Thank you for taking the time to share your recent experience with us. Your feedback is very important to me as it highlights where we need to make changes to give everyone a great stay. I am delighted to hear that you enjoyed stay with us. I have noted your comment about the breakfast being a little small.... More

Paris, France
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 9, 2013

I stayed for one night. Honestly it was great it was not that clean, but I slept AND ate (breakfast include in the price) very well I absolutely love the breaskfast it was not a lot but it was great. And the receptionnist was very nice and helpful. Will come back to this hotel if I come back to London.... More

Was this review helpful? Yes 1
ManagerCaswell, Manager at Caswell Hotel, responded to this review
April 19, 2013

Dear JudithG Thank you for taking the time to share your recent experience with us. Your feedback is very important to me as it highlights where we need to make changes to give everyone a comfortable stay. I am really happy that you enjoyed your stay with us and I am grateful for your recommendation. I read some comments about... More

Geneva, Switzerland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 25, 2013

We did book our stay through Venere.com. The hotel never received our reservation, so when we got there, the Indian staff member at the reception did their best to find us an acceptable solution. The rooms are tiny, very basic, and there is not space to leave a suitcase. You need to unpack everything and still, there is not enough... More

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ManagerCaswell, Manager at Caswell Hotel, responded to this review
April 19, 2013

Dear Geneva1973 Thank you for taking the time to share your recent experience with us on TripAdvisor. Your feedback is very important to me as it highlights where we need to make changes to give everyone a comfortable stay. I am pleased that we met your expectations. I am sorry to hear that you have problem regarding heaters and window.... More

Tampere
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 20, 2013

A basic old English house, a basic two star English hotel. Great location next to Victoria Station, but very cold. Three night were plenty but with the rate we got I can't complain. And the staff was helpful enough.

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ManagerCaswell, Manager at Caswell Hotel, responded to this review
April 8, 2013

Dear SatuA Thank you for taking the time to share your recent experience with us. We use all the feedback we get to make changes to improve the experience for future guests. I am sorry that we did not meet your expectations in terms of cleanliness. It would assist me greatly if you could let me know what particular aspect... More

Hull, Massachusetts
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 4, 2013

As a cheaper option in London, the Caswell was perfectly fine - I wasn't expecting the Ritz after all. The room was quite clean, although I wasn't crazy about the fact that we had to go outside a back door to get to it as this meant that when I woke up in the middle of the night I had... More

Was this review helpful? Yes 2
See 2 more reviews by Damariscotta for London
ManagerCaswell, Manager at Caswell Hotel, responded to this review
April 8, 2013

Dear DamariScotta, Thank you for taking the time to post your recent experience with us on Tripadvisor. Your feedback is very important to me as it highlights where we need to make changes to give everyone a comfortable stay. I am pleased to hear that overall you enjoyed your stay with us. Some of your comments have caused me some... More

Frankfurt, Germany
Top Contributor
104 reviews 104 reviews
22 hotel reviews
Reviews in 48 cities Reviews in 48 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed February 3, 2013

This B&B is certainly not the nicest but its also not the worst. The bathrooms are shared and not very clean, the rooms are very small but have the essentials perfect for a busy traveler. This B&B is perfect for someone who will only be here to get ready and fall asleep. The breakfast is very basic, just a few... More

Was this review helpful? Yes 2
See 2 more reviews by EatDrinkTravel2009 for London
ManagerCaswell, Manager at Caswell Hotel, responded to this review
February 9, 2013

Dear Eatdrinktravel2009 Thank you for taking the time to share your recent experience with us. Your feedback is very important to me as it highlights where we need to make changes to give everyone a comfortable stay. I am grateful that you enjoyed your stay with us and I appreciate your recommendation. I have noted your comment about the shower... More

Bristol, United Kingdom
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 3, 2012

I stayed in the Caswell Hotel whilst on a business trip and needed somewhere close to Victoria station for ease of transport. The room we had was small but had its own little en-suite, all a bit dated and tired but worked and was clean. We had one night here and had all the usual necessities- like tea making facilities... More

Was this review helpful? Yes 2
ManagerCaswell, Manager at Caswell Hotel, responded to this review
December 8, 2012

Dear Lucy C Thank you for taking the time to share your recent experience with us. Your feedback is very important to me as it highlights where we need to make changes to give everyone a comfortable stay. I am really happy that you enjoyed your stay with us and I am grateful for your recommendation. I am look forward... More

middlesbrough
1 review
2 of 5 stars Reviewed November 9, 2012

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Review collected in partnership with Easytobook.com

ManagerCaswell, Manager at Caswell Hotel, responded to this review
November 24, 2012

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Additional Information about Caswell Hotel

Also Known As:
Caswell Hotel London, England
Address: 25 Gloucester Street, London SW1V 2DB, England
Region: United Kingdom > England > London
Amenities:
Free Breakfast Room Service
Hotel Style:
Ranked #707 of 1,081 hotels in London
Price Range: $$
Official Description (provided by the hotel):
Value budget Central London stays for cost-conscious travellers at this 19 rooms London Bed & Breakfast hotel with a range of affordable, functional rooms easy on your pocket just a 6 minutes from Victoria station and a short walk from Buckingham Palace. Ideal for families and groups of friends-Basic or Ensuite triple and quad rooms! Elementary comforts, friendly helpful service and well connected to the whole of the capital, with fast direct train links to/from Gatwick airport a short stroll away.Nearest tube station is Victoria (Circle, District, Victoria lines plus regional / national rail links including Gatwick Express, and national / international coach services), 5 minutes from the hotel. Choose from simple, affordable basic rooms with shared bathroom / WC in the hall or en suite options, all equipped with LCD TV and hairdryer. Wi Fi internet is also provided free of charge.Local shops, cafes, pubs and eateries are a short stroll from your London base, and it´s just 10 minutes on foot to Hyde Park and Marble Arch. The Houses of Parliament, the imposing Whitehall and the historic Westminster Abbey are a 15 minute stroll. By tube just 10 minutes to Earl´s Court, fashionable South Kensington (for the Natural History / Victoria & Albert museums), Notting Hill and Portobello Road market, plus the vibrant West End, Piccadilly Circus and Covent Garden. The Tower of London, Tower Bridge and The City are also an easy 15 minute tube journey. Affordable, enjoyable location for your London trip. ... more   less 
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Caswell Hotel
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