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All 513 London B&Bs / inns

Clapham Guest House

3.0 of 5 Guest house   |   685 Wandsworth Road | near Clapham Old Town, London SW8 3JE, England (Clapham / Battersea )
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Clapham Guest House
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75%
Ranked #143 of 513 London B&B and Inns
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed February 7, 2014
Miriam H Copenhagen, Denmark
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84 people have reviewed this hotel

Traveler rating
    30
    33
    14
    4
    3
See reviews for
18
28
6
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Newcastle upon Tyne, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Arrived for pre-booked room and rang buzzer several times but no answer; also phones but no reply. Then tried the number for "sister" guesthouse listed on door and they said reception at the Clapham Guesthouse isn't usually manned (even at 3.30pm?!) but someone would let me in in 10 mins. 40 mins and several phonecalls later, someone finally came round... More

Was this review helpful? Yes 1
manchester
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed March 3, 2014

It looks rundown and shabby from the outside, blinds are stained and grubby, inside spotlessly clean, rooms very small, bathroom had a bad smell, and very dark with lights on , man on reception very nice but not manned all the time, we learn from experience, wouldn't use it again

Was this review helpful? Yes 1
ClaphamGuestHouse, Customer Service at Clapham Guest House, responded to this review

Dear Paul8012, Thank you for taking the time to write your review, all our guest reviews are important to us. By perceiving customers impressions we have the chance to improve our services and the opportunity to improve our guests experience. Our housekeeping team work hard to ensure all our rooms are ‘spotlessly clean’, and we are glad you noticed and... More

Copenhagen, Denmark
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 7, 2014 via mobile

Second Stay at Clapham. I will be back, cause It's good, clean and quiet. My choise every time. Nice area and close to bus and tube. Nice cleaningservice every day. Clapham guest house is a simple but not in a bad way!

Was this review helpful? Yes 1
ClaphamGuestHouse, Customer Service Team at Clapham Guest House, responded to this review

Dear Miriam H, Thank you for taking the time to write this review of your stay with us, it is always a pleasure to have you over and we love to hear from satisfied customers. Here at Clapham Guest House, we believe that simple can be great. By this, we mean that by providing excellent customer service, with our staff... More

London
Contributor
15 reviews 15 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 6, 2014

We booked to stay at the Clapham Guest House whilst in London for a wedding. We rang up the morning of the wedding to ask if we could leave our bags with reception as check-in was at the same time as the beginning of the wedding - we were immediately assured they would prepare our room early so we could... More

Was this review helpful? Yes 2
ClaphamGuestHouse, Customer Service Team at Clapham Guest House, responded to this review

Dear Dean, We’d like to thank you for showering us with compliments and wish to say that it was a pleasure having you over. As a small guest house, we value customer feedback more than anything and always hope to make a good impression. Our staff will always try and sort out technicalities such as yourselves, whether it’s an early... More

Onderdendam, The Netherlands
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 24, 2013

Very clean and great help from staff and nice and quiet rooms. We stayed at Clapham Guest House to see the Pogues at the Brixton Academy and see Laurence Fox in The Gielgud Theatre. Easy traveling through London with Bus stop in front of the house and Underground within 10 minutes walk.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
ClaphamGuestHouse, Customer Service at Clapham Guest House, responded to this review

Dear Marcel, Thank you for taking the time to give us your thoughts on your stay at Clapham Guest House. We hope you enjoyed your stay and that the Pogues were worth the journey to London. We always pride ourselves in our great location, for going out in the lively Clapham area or easy access to other great parts of... More

Poole, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 30, 2013 via mobile

I would recommend this guest house to anyone requiring a base from which to explore London. It is clean, functional and more modern that I expected. Upon arrival no one appeared to be present at the front desk, but they were hiding behind a door and came promptly when I eventually realised I should knock on it. The person I... More

Was this review helpful? Yes 2
ClaphamGuestHouse, Reception at Clapham Guest House, responded to this review

Dear Rawse, We are very flattered with your extensive review of Clapham Guest House, and we are truly happy that you enjoyed your stay. As a small guest house, each customers satisfaction is important, which is why we try and spoil you with an abundance of great service, welcoming staff and, why not, tea and coffee. While the small size... More

2 reviews
2 of 5 stars Reviewed November 16, 2013

Single room too hot and extremely noisy from the lorries that start going by at 5am. Paid extra for breakfast but after waiting 15mins at reception to find out where to go, there were no staff about and so had to leave. On a positive note, rooms very clean and showers hot and powerful.

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ClaphamGuestHouse, Reception at Clapham Guest House, responded to this review

Dear JuliaWilko, Thank you for giving us your thoughts on your stay at Clapham Guest House. We are sorry to hear that you were inconvenienced by the heat and breakfast vouchers. With London's often unpredictable weather, it happens that it can be cold in the mornings, but warm up by the evening and we make sure the heating is on... More

Durham, United Kingdom
1 review
5 of 5 stars Reviewed November 15, 2013 via mobile

The room was very clean and immaculate, staff were really helpful and location was great, there is a bus stop directly outside taking you into Central London within 15 mins. Next time we are in the area we will be booking again, would highly recommend staying here!

Was this review helpful? Yes
ClaphamGuestHouse, Reception at Clapham Guest House, responded to this review

Dear Heighington1, We are very happy to hear that you had a great stay at Clapham Guest House and thank you for your review. At Clapham Guest House, we strive to offer excellent customer service, coupled with a warm and comfortable environment that suits every need, from business commuters taking a rest after a day of work, or weary tourists... More

Moscow, Russia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 10, 2013

A good budget hotel. The rooms are clean and very small. Some rooms have a shower and toilet. In the soul of a liquid soap and shampoo. It has free Wi-fi The bus stop is located near the exit of the hotel. On the bus number 87 can get to the Houses of Parliament / Big Ben / Trafalgar Square.... More

Review collected in partnership with this hotel

Was this review helpful? Yes
ClaphamGuestHouse, Reception at Clapham Guest House, responded to this review

Dear Alexey, Thank you for offering us your thoughts on your stay at Clapham Guest House, we are happy to see that you enjoyed your stay. We always encourage all our guests to make full use of the nearby stores and cafés, including the large Sainsbury’s that has a great variety of products. We are also happy that our guests... More

1 review
3 of 5 stars Reviewed November 9, 2013

Good experience in this guest house. Helpful reception, clean room. Position a little bit confused. 10 min far to metro Clapham common. The only negative exception was too much noise during the day and the night.

Review collected in partnership with this hotel

Was this review helpful? Yes
ClaphamGuestHouse, Reception at Clapham Guest House, responded to this review

Dear Chiara, We are happy to hear that you enjoyed your time at Clapham Guest House and thank you for this lovely review. After reading your comment, we will look into ways to improve the directions that we give to our guests before arriving and would mention that our staff are always happy to help with any request you might... More

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Additional Information about Clapham Guest House

Also Known As:
Clapham Guest House London, England
Address: 685 Wandsworth Road | near Clapham Old Town, London SW8 3JE, England
Location: United Kingdom > England > London > Clapham / Battersea  , Waterloo / South Bank / Southwark
Hotel Style:
Ranked #143 of 513 B&Bs / Inns in London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clapham Guest House 3*
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