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The Balmoral House Hotel

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156-157 Sussex Gardens, London W2 1UD, England
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The Balmoral House Hotel
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The Balmoral House Hotel
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194 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Belfast, Northern Ireland, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

Lovely place to stay in London. Staff were very friendly and helpful. Very close to Paddington Station. Room was small but clean and bed very comfortable. I had asked for a room with only one flight of stairs and this was as requested.

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Rosario, Argentina
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 12, 2015 via mobile

When i arrived i was checked in by a quiet young a moody guy who didnt seem interested in the job. Bad start. I went to my room and was disapointed to find i was in a twinmroom when i specifically asked for a double upon booking. But as it was just one night i thought its fine it will... More 

Was this review helpful? Yes 2
Henley-on-Thames, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed March 5, 2015

The worst hotel I have ever had the misfortune to stay at, yes it's cheap yes it's close to Paddington but if you like being spoken to like dirt and threatened then by all means stay here. booked in for one night and when arrived was greeted by a very pleasant gentlemen at reception not a problem. It was later... More 

Was this review helpful? Yes 2
Llantilio Crossenny, United Kingdom
Top Contributor
81 reviews 81 reviews
28 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed February 19, 2015 via mobile

My colleague booked 2 rooms through Booking.com but on arrival they did not have a record of my booking. It later transpired the booking was there but an administrative error at their end meant they did not have me as a planned registration for that day. My booking was for a double or twin room, the best they could offer... More 

Was this review helpful? Yes 1
London, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 29, 2015

Balmoral House Hotel Our reservation was made via booking.com on 27th of January for one evening 29th January.We chose this as the most convenient hotel for St. Marys Hospital as a family member had to attend at 7.00am.We also reserved parking at an additional charge of £15.00 After a two and a half hour journey from the midlands we arrived... More 

Was this review helpful? Yes 4
Wichita, Kansas
15 reviews 15 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed December 31, 2014

Hotels in London are expensive, and that's just the way it is. i knew what to expect because I had read other reviews and basically they all said the same thing: we wish we got more for our money. This hotel is very close to Paddington station, and was clean, the bedding adequate and the towels and toiletries fine. The... More 

Was this review helpful? Yes 1
Tallinn, Estonia
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 21, 2014

i have stayed at Balmoral Hotel for 2 nights in end of October. Price was very good and they had breakfast included. The best thing about this hotel is it's location - few minutes walk from Paddington station (good for Heatrow connection), 5 to 10 minutes walk from Lancaster Gate and Edfware Road stations. Also close to Hyde Park (approx... More 

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Weilerbach, Germany
Top Contributor
92 reviews 92 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed November 10, 2014

Just came back from a long weekend staying in Balmoral House Hotel. My husband made the reservations without checking the reviews ... so I was a bit leery. We choose twin-bedded rooms -- for us, generally it's easier to move around the room that way. Yes, the rooms are small and so was the ensuite bathroom (the shower is almost... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 12, 2014

The hotel is located in a great location near the Paddington Tube Station ... Unfortunately that's it's only good quality. Let me start off with my introduction to the front staff. The guy working the front desk assured me I only booked for one night. After I showed him my confirmation email he said, "oh okay - looks like you... More 

Was this review helpful? Yes 2
Leiden, The Netherlands
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 18, 2014

We booked this hotel mostly because of its location close to Paddington Station. Sure enough, getting there was quite easy! We were quite excited for our stay, but that changed when we arrived at reception. The lady checking us in was quite unfriendly from the start, and this got worse when it turned out our booking wasn't what we expected.... More 

Was this review helpful? Yes 1
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