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All 1,073 London hotels

The Windermere Hotel

4.0 of 5 Hotel   |   142-144 Warwick Way | Victoria, London SW1V 4JE, England (Victoria)
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The Windermere Hotel
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Ranked #153 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Nicola F Chester, United Kingdom
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351 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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English first
Arnold, Missouri, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

When I was booking this hotel the cost of the room was listed in US Dollars. Then on the confirmation the cost was written in the amount I should have paid in US Dollars except it had turned into pounds- a lot more money- the amount in dollars was listed in the tiniest print possible. Because of this and my... More

Was this review helpful? Yes
TheWindermere, Chief Operations Officer at The Windermere Hotel, responded to this review

Dear Janet P I am deeply saddened to read your review. Expedia contacted us yesterday on your behalf further to the complaint you lodged to them about the rate. After speaking with Expedia, I immediately contacted you personally. I have not received a response from you, other than this review which you have posted here on Trip Advisor. Please let... More

Chester, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Windermere for two nights, we had a luxury double room which was really spacious for London, lovely and clean, staff were helpful and friendly. The breakfast was great cooked exactly how you asked for it. The location was fantastic for lots of attractions and only a 20 min walk to Buckingham palace.

Was this review helpful? Yes
TheWindermere, Chief Operations Officer at The Windermere Hotel, responded to this review

Dear Nicola F Thank you so much for taking the time to write a review. It is an absolute pleasure to read your review. I am very pleased that you enjoyed your stay. We hope to see you again! Best regards Emily Hambi, The Windermere More

Cheshire
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Room was an unusual shape as in an old, converted, building but very tastefully decorated and immaculate. Great range of toiletries and good choice of channels on the TV. Free wi-fi in room. Excellent and pleasant service from reception staff. We checked in before room available and on returning, bags had been taken to the room. Only negative was noise... More

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TheWindermere, Chief Operations Officer at The Windermere Hotel, responded to this review

Dear andypcb Thank you so much for taking the time to post your review. It is so lovely to hear that you enjoyed your stay at The Windermere. Thank you for the kind compliments. Our Victorian building (c.1857) is quirky, and we work hard to bring out its full charm and character, through our room design and interior decoration. It... More

Tokyo, Japan
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very comfortable room. Stayed at the Sloane. Lovely breeze comes in from window in the room and bathroom. Comfortable outlets for computer, phone, etc. There's a smartphone charger as well. Location is excellent. Very close to both Victoria underground station and Victoria coach station. Many restaurants to choose from all around. There's also a Barclays and postal office for currency... More

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TheWindermere, Chief Operations Officer at The Windermere Hotel, responded to this review

Dear Katty_M29 Thank you for sharing a review of your recent stay at The Windermere. I am very pleased that you enjoyed your stay with us. It is lovely to hear again that you enjoyed your Superior room. All of our 19 guest rooms are individually designed, so each one has its own identity and unique character. All of the... More

Adelaide
Top Contributor
71 reviews 71 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our second time in London and first time in this hotel. We actually stayed at this hotel twice; on our arrival and then on our departure from another destination in Europe. We found the staff to be very helpful, friendly and courteous on both occasions. Our rooms were clean and comfortable and breakfast was good. We would definitely... More

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TheWindermere, Chief Operations Officer at The Windermere Hotel, responded to this review

Dear Denise B It always pleases me when I hear our guests referring to us as their "home away from home", as this has always been our philosophy, and indeed our motto throughout our 27 years in business. Thank you so much for taking the time to share your review with us here on Trip Advisor. I am very happy... More

Forest Grove, Oregon
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I spent two nights at The Windermere. It has a lift! :-) The staff (family) were very helpful and considerate. The room was comfortable. The AC worked! The restaurant is nothing special. Breakfast is the standard fare. During our second dinner there (we were the only customers at the time) the chef came out and we chatted... More

Review collected in partnership with this hotel

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TheWindermere, Chief Operations Officer at The Windermere Hotel, responded to this review

Dear Bill S Thank you so much for posting a review of your recent stay. I am very pleased to see that you enjoyed your stay, especially our modern amenities including our elevator and A/C! We hope to meet you again. Best regards Emily Hambi, The Windermere More

Dallas, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our first trip to London and the stay here made it comfortable and a bit of a 'home away from home'. The staff was amazingly kind and gracious. Plus exceedingly helpful on printing tickets or giving tips on how to proceed while in London. The breakfast is nothing short of awe inspiring and the two charming women working... More

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TheWindermere, Chief Operations Officer at The Windermere Hotel, responded to this review

Dear Mischa K Thank you for taking the time to share your review with us here on Trip Advisor. It is truly marvellous to read your positive comments, I am so pleased that you enjoyed your stay with us. It is wonderful to hear that you felt quite at "home" on your first visit to London. Please do come again... More

Johannesburg, South Africa
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I spent one night at this delightful hotel.The room, service and breakfast was excellent. The hotel is in a great location, a fifteen minute walk to Buckingham palace and close to many restaurants in Wilton street.

Was this review helpful? Yes 2
TheWindermere, Chief Operations Officer at The Windermere Hotel, responded to this review

Dear mooks221 Thank you for taking the time to post your comments. Your recent stay with us was short, but sweet! I am very pleased that you enjoyed your stay at The Windermere. I hope to have the pleasure of welcoming you back on another occasion. Kindest regards Emily Hambi, The Windermere More

Morecambe, United Kingdom
Top Contributor
52 reviews 52 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I previously wrote a short review as user kaff_12, about my booking experience and have to say the hotel lived up to its expectations. Unfortunately I can not edit that review so I am reviewing it via this account. From booking in to leaving the owners and staff could not do enough to ensure you had a wonderful experience and... More

Was this review helpful? Yes
TheWindermere, Chief Operations Officer at The Windermere Hotel, responded to this review

Dear kaffnkeef Thank you for your lovely review and constructive comments. I am really pleased that you and your daughter enjoyed your recent stay with us. Thank you so much for the lovely card you both sent us with the beautiful javelin train! That was a lovely surprise :) Please think of us again when you plan your next trip... More

Calgary
2 reviews
5 of 5 stars Reviewed July 26, 2014

The staff was our first 'wow' moment. They were top notch. Very friendly, helpful and very kind. This factor alone would bring me back to The Windermere. And once we saw the apartment, second 'wow'. So spacious, all the amenities and so clean. Loved the home away from home feeling. And the location was perfect. Loved being so close to... More

Review collected in partnership with this hotel

Was this review helpful? Yes
TheWindermere, Chief Operations Officer at The Windermere Hotel, responded to this review

Dear Melony L "Wow" and thank you for your review! It is truly wonderful to hear that you enjoyed your stay with us. We certainly hope to welcome you again. Best regards Emily Hambi, The Windermere More

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Additional Information about The Windermere Hotel

Address: 142-144 Warwick Way | Victoria, London SW1V 4JE, England
Phone Number:
Location: United Kingdom > England > London > Victoria
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Windermere Hotel 4*
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Also Known As:
Windermere Hotel London
Hotel Windermere
The Windermere Hotel London, England

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Near The Windermere Hotel

Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service
Hotel Style
#97 Business Hotel in London #115 Luxury Hotel in London #149 Romantic Hotel in London #280 Family Hotel in London
Hotel Class
Official Description (provided by the hotel)
Centrally located award-winning small hotel of Victorian character and warm ambiance. "Your home away from home." Free Wi-Fi throughout. Elevator. Air-Condition. Excellent breakfast. Wonderful brasserie with evening meals. ... more   less 
Number of rooms
19

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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