PLEASE READ - My friend and I have stayed many times in the same nearby hotel in Paddington without complaint and know the type of rooms/service in the area. This time, we tried the Nayland Hotel as it offered a substantially cheaper rate (20 pounds less per day) through internet hotel search. Hotel staff were friendly, continental breakfast offered more... more

The room is small, but it is clean. The double room should fit one person only I stay on 2nd floor, but very noisy outside, you cannot have good sleep. Breakfast is ok, simple but should be enough . Location is great , near airport express and underground. Long hours restaurants, Mcdonald, Subway, burking around late nights. !! Overall is... more

On our arrival we found the hotel room to be a bit small but clean and very centrally located. The staff was ok and the breakfast was quite filling. more

If you travel on a budget and you do not expect toomuch, this is the right place, reasonably clean, good service, very central and with a very efficient staff. more

The location of this hotel is excellent, but thank God the place is full of similar hotels because this one is definitely not recommended. The staff are rude (no excuses for the lack of English), the hotel is not clean and it does not include some of the basic needs of a 3 star hotel. We were told on arrival... more

We book one triple and one double room for 3 nights. Both were very small and the one was on the basement were the breakfast was served in a small room. The lift was out of service and some of the staff were unfriendly. good location and generally clean. more

We stayed for one night here due to the hotel we booked from 12 minutes away did not have a room for us. We were sent here late in the evening. The man in the reception was not friendly and talks not so clearly about some of the information. The room was little for us 3 persons and i was... more

This had to be the worst hotel room I ever stayed in! Small, dark, airless & overlooked by other rooms. Could only move sideways in bathroom. more

Stayed one night only (had booked 4 nights) was told rudely on arrival that my smoking room did not exist. The 'room' was an attic space. Reception manager unbelievably aggressive and rude. Found a very nice hotel around the corner for the same price with smoking facility and adequate sized room. more